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HOUSTON COMMUNITY COLLEGE
FY2016SCORECARD
QUARTERLY REPORT (ENDING APRIL 2016)
MAY 10, 2016
Learn here. Train here. Improve here. | hccs.edu | 713.718.2000
1. PARTICIPATION
Recognizing the shifting demographics in our city, Houston Community College (HCC) will be recognized as a leader
in providing access and opportunity for traditional and non-traditional learners. HCC is committed to enhancing the
educational experiences of students by enrolling a larger student body.
1.1 INCREASE ENROLLMENT BY 2%
1.2 INTEGRATE INTO STRATEGIC PLAN
1.3 ESTABLISH TARGETS ACROSS
INSTITUTION
1.4 DEVELOP AN ENROLLMENT
MANAGEMENT STRATEGY
% COMPLETED		 79.3%
GOAL		100%
GOAL	100%
COMPLETION DATE	 12/31/15
COMPLETED	12/17/15
% COMPLETED	 95%
1
GOAL	100%
% COMPLETED	 50%
2. SUCCESS
Recognizing the opportunity to enhance retention and completion rates for students in higher education, HCC seeks
to develop additional programs and services designed to encourage degree completion and insure student success in
current and future work environments.
2.1 2% COMPLETERS
2.2 3% TRANSFERS
2.3 1% PERSISTENCE
2.4 ACHIEVE STABILITY AND BUILD A
STRONG STUDENT SERVICES TEAM
2.5 STREAMLINE FINANCIAL AID AND
REGISTRATION PROCESSES
2.6 ENSURE A STUDENT FRIENDLY
COURSE SCHEDULE
2.7 PROVIDE WEEKEND COURSES
TO ACCOMMODATE WORKING
STUDENTS
GOAL	74.2%
GOAL	100%
GOAL	100%
% COMPLETED	 50%
% COMPLETED	 75%
% COMPLETED	 76.9% 2.7%
ABOVE
TARGET
2
GOAL	100%
GOAL	100%
% COMPLETED	 100%	
% COMPLETED	 100%	
GOAL	100%
% COMPLETED	 30%
GOAL	100%
% COMPLETED	 85%
3.1 PRESENT BALANCED END OF YEAR BUDGET AND A CLEAN AUDIT REPORT EACH YEAR
3.1.1.	 Obtain clean audit report for FY2015.
3.1.2.	 Balance end of year budget for FY2016.
3.2 INCREASE REVENUES DURING FISCAL YEAR 2016 BY THE AMOUNTS
3.2.1.	 Increase revenues from tuition and fees
(net) by 2% or $1.5M.
3.2.2.	 Increase federal and state grants by 5%,
or $1.1M.
3.2.3.	 Clarify naming policy and secure two
donors to fund the naming of a program
or physical space.
3.2.4.	 Increase auxiliary lease revenues by 20%,
or $1.1M.
3.3 ACHIEVE OPERATING EFFICIENCIES IN OPERATIONS
3.3.1.	 Decrease hiring timeline by 7 days.
3.3.2.	 Increase internal capacity for facilities
maintenance and reduce reliance on
primary vendor by 10% on an annualized
basis.
3.3.3.	 Reorganize Information Technology
department to more efficiently serve the
needs of the college, in accordance with
study underway by Berkley Research
Group.
3.3.4.	 Transition to participation in SouthEast
GigaPop (SETG) for providing internet
connectivity and reduce costs by
$250,000 on an annualized basis.
3.4 ENSURE APPROPRIATE FINANCIAL
CHECKS AND BALANCES,
SUPPORTING THE BOARD’S FIDUCIARY
RESPONSIBILITIES, INTEGRITY OF
PROCUREMENT PROCEDURES
3. FISCAL & FACILITIES
Recognizing the importance of being fiscally responsible, our healthy financial profile will enable us to maximize internal
and external resources using taxpayer dollars most efficiently.
GOAL	100%
GOAL	100%
GOAL	100%
GOAL	100%
GOAL	100%
GOAL	100%
GOAL	100%
GOAL	100%
% COMPLETED	 73%
% COMPLETED	 78%
% COMPLETED	 PENDING
% COMPLETED	 67%
% COMPLETED	 25%
% COMPLETED	 25%
% COMPLETED	 100%	
% COMPLETED	 55%
3
GOAL	100%
% COMPLETED	 75%
GOAL	100%
% COMPLETED	 50%
GOAL	100%
% COMPLETED	 75%
4.1 INCREASE EXTERNAL PARTNERSHIPS.
PROVIDE ASSESSMENT OF CURRENT
PARTNERSHIPS AND PROVIDE RELEVANT
INFORMATION ON NEW PARTNERSHIPS BY
PROVIDING SPECIFIC ASSESSMENT OF
BENEFITS TO HCCS. DIFFERENTIATE
PARTNERSHIPS BY CATEGORY.
4.2 INCREASE VISIBILITY STATEWIDE THECB
AND TEA COMMITTEES THAT IMPACT HCC
FUNDING AND OPERATIONS AND
DEMONSTRATE HOW VISIBILITY
TRANSLATES TO BENEFITS FOR HCC.
4.3 INCREASE STATE AND NATIONAL
RECOGNITION OF HCC AS RELATED TO
STUDENT SUCCESS AND COMPLETION
4.4 PROMOTE THE IMAGE OF HCC AS A
COLLEGE OF “FIRST CHOICE”
4.5 CONTINUE TO EXPAND FUNDRAISING
EFFORT IN PARTNERSHIP WITH HCC
FOUNDATION AND ESTABLISH SPECIFIC
FUNDRAISING GOALS
4.6 WORK COLLABORATIVELY WITH THE
BOARD AND INDIVIDUAL TRUSTEES TO
PROMOTE HCC THROUGHOUT THE
SERVICE AREA
4.7 IMPROVE MEDIA RELATIONSHIP BY
PROMOTING HCC
4. EXTERNAL RELATIONS
Recognizing its mission of serving the community, Houston Community College works to accomplish this goal by
leveraging the college’s resources to cultivate mutually beneficial partnerships that result in student success and
completion.
GOAL	100%
% COMPLETED	 85%
GOAL	100%
% COMPLETED	 100%	
GOAL	100%
GOAL	100%
GOAL	100%
% COMPLETED	 40%
% COMPLETED	 40%
% COMPLETED	 40%
4
GOAL	100%
% COMPLETED	 70%
GOAL	100%
% COMPLETED	 90%
5.1 IMPLEMENT DASHBOARD CONTAINING
RELEVANT AND ACCURATE DATA FOR
BOARD ACCESS TO FACILITATE GREATER
UNDERSTANDING AND AWARENESS
OF INSTITUTIONAL ACCOMPLISHMENTS
5.2 IMPROVE THE PRESENTATION OF MATERIALS
AND INFORMATION TO THE BOARD BY
ESTABLISHING AND ADHERING TO
TIMELINES AND PROVIDING APPROPRIATE
TIME FOR REVIEW
5.3 IMPROVE PUBLIC RELATIONS
% COMPLETED	 50%
GOAL	100%
% COMPLETED	 67.5%
5
5. GOVERNANCE & BOARD RELATIONS
Recognizing the significance to be transparent, Houston Community College will strengthen its board governance and
open communication practices to ensure shared and timely decision-making and data-sharing in response to changes in
external conditions impacting the college and higher education in general.
GOAL	100%
GOAL	100%
% COMPLETED	 75%
in awarding
Associate Degrees
to African
American students
in awarding
Associate Degrees
to Hispanic
students
in awarding
Associate Degrees
in all disciplines
in awarding
Associate Degrees
to Asian American
students
in awarding
Associate Degrees
to all minorities
6
HOUSTON COMMUNITY COLLEGE
BOARD OF TRUSTEES
ADRIANA TAMEZ, Ed.D., CHAIR, DISTRICT III
ROBERT GLASER, VICE CHAIR, DISTRICT V
CAROLYN EVANS-SHABAZZ, Ed.D., SECRETARY, DISTRICT IV
ZEPH CAPO, DISTRICT I
DAVE WILSON, DISTRICT II
JOHN P. HANSEN, Ph.D., DISTRICT VI
NEETA SANE, DISTRICT VII
EVA L. LOREDO, DISTRICT VIII
CHRISTOPHER W. OLIVER, DISTRICT IX
• • •
CHANCELLOR
CESAR MALDONADO, Ph.D., P.E.

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HCC Performance Scorecard (Ending April 2016)

  • 1. HOUSTON COMMUNITY COLLEGE FY2016SCORECARD QUARTERLY REPORT (ENDING APRIL 2016) MAY 10, 2016 Learn here. Train here. Improve here. | hccs.edu | 713.718.2000
  • 2. 1. PARTICIPATION Recognizing the shifting demographics in our city, Houston Community College (HCC) will be recognized as a leader in providing access and opportunity for traditional and non-traditional learners. HCC is committed to enhancing the educational experiences of students by enrolling a larger student body. 1.1 INCREASE ENROLLMENT BY 2% 1.2 INTEGRATE INTO STRATEGIC PLAN 1.3 ESTABLISH TARGETS ACROSS INSTITUTION 1.4 DEVELOP AN ENROLLMENT MANAGEMENT STRATEGY % COMPLETED 79.3% GOAL 100% GOAL 100% COMPLETION DATE 12/31/15 COMPLETED 12/17/15 % COMPLETED 95% 1 GOAL 100% % COMPLETED 50%
  • 3. 2. SUCCESS Recognizing the opportunity to enhance retention and completion rates for students in higher education, HCC seeks to develop additional programs and services designed to encourage degree completion and insure student success in current and future work environments. 2.1 2% COMPLETERS 2.2 3% TRANSFERS 2.3 1% PERSISTENCE 2.4 ACHIEVE STABILITY AND BUILD A STRONG STUDENT SERVICES TEAM 2.5 STREAMLINE FINANCIAL AID AND REGISTRATION PROCESSES 2.6 ENSURE A STUDENT FRIENDLY COURSE SCHEDULE 2.7 PROVIDE WEEKEND COURSES TO ACCOMMODATE WORKING STUDENTS GOAL 74.2% GOAL 100% GOAL 100% % COMPLETED 50% % COMPLETED 75% % COMPLETED 76.9% 2.7% ABOVE TARGET 2 GOAL 100% GOAL 100% % COMPLETED 100% % COMPLETED 100% GOAL 100% % COMPLETED 30% GOAL 100% % COMPLETED 85%
  • 4. 3.1 PRESENT BALANCED END OF YEAR BUDGET AND A CLEAN AUDIT REPORT EACH YEAR 3.1.1. Obtain clean audit report for FY2015. 3.1.2. Balance end of year budget for FY2016. 3.2 INCREASE REVENUES DURING FISCAL YEAR 2016 BY THE AMOUNTS 3.2.1. Increase revenues from tuition and fees (net) by 2% or $1.5M. 3.2.2. Increase federal and state grants by 5%, or $1.1M. 3.2.3. Clarify naming policy and secure two donors to fund the naming of a program or physical space. 3.2.4. Increase auxiliary lease revenues by 20%, or $1.1M. 3.3 ACHIEVE OPERATING EFFICIENCIES IN OPERATIONS 3.3.1. Decrease hiring timeline by 7 days. 3.3.2. Increase internal capacity for facilities maintenance and reduce reliance on primary vendor by 10% on an annualized basis. 3.3.3. Reorganize Information Technology department to more efficiently serve the needs of the college, in accordance with study underway by Berkley Research Group. 3.3.4. Transition to participation in SouthEast GigaPop (SETG) for providing internet connectivity and reduce costs by $250,000 on an annualized basis. 3.4 ENSURE APPROPRIATE FINANCIAL CHECKS AND BALANCES, SUPPORTING THE BOARD’S FIDUCIARY RESPONSIBILITIES, INTEGRITY OF PROCUREMENT PROCEDURES 3. FISCAL & FACILITIES Recognizing the importance of being fiscally responsible, our healthy financial profile will enable us to maximize internal and external resources using taxpayer dollars most efficiently. GOAL 100% GOAL 100% GOAL 100% GOAL 100% GOAL 100% GOAL 100% GOAL 100% GOAL 100% % COMPLETED 73% % COMPLETED 78% % COMPLETED PENDING % COMPLETED 67% % COMPLETED 25% % COMPLETED 25% % COMPLETED 100% % COMPLETED 55% 3 GOAL 100% % COMPLETED 75% GOAL 100% % COMPLETED 50% GOAL 100% % COMPLETED 75%
  • 5. 4.1 INCREASE EXTERNAL PARTNERSHIPS. PROVIDE ASSESSMENT OF CURRENT PARTNERSHIPS AND PROVIDE RELEVANT INFORMATION ON NEW PARTNERSHIPS BY PROVIDING SPECIFIC ASSESSMENT OF BENEFITS TO HCCS. DIFFERENTIATE PARTNERSHIPS BY CATEGORY. 4.2 INCREASE VISIBILITY STATEWIDE THECB AND TEA COMMITTEES THAT IMPACT HCC FUNDING AND OPERATIONS AND DEMONSTRATE HOW VISIBILITY TRANSLATES TO BENEFITS FOR HCC. 4.3 INCREASE STATE AND NATIONAL RECOGNITION OF HCC AS RELATED TO STUDENT SUCCESS AND COMPLETION 4.4 PROMOTE THE IMAGE OF HCC AS A COLLEGE OF “FIRST CHOICE” 4.5 CONTINUE TO EXPAND FUNDRAISING EFFORT IN PARTNERSHIP WITH HCC FOUNDATION AND ESTABLISH SPECIFIC FUNDRAISING GOALS 4.6 WORK COLLABORATIVELY WITH THE BOARD AND INDIVIDUAL TRUSTEES TO PROMOTE HCC THROUGHOUT THE SERVICE AREA 4.7 IMPROVE MEDIA RELATIONSHIP BY PROMOTING HCC 4. EXTERNAL RELATIONS Recognizing its mission of serving the community, Houston Community College works to accomplish this goal by leveraging the college’s resources to cultivate mutually beneficial partnerships that result in student success and completion. GOAL 100% % COMPLETED 85% GOAL 100% % COMPLETED 100% GOAL 100% GOAL 100% GOAL 100% % COMPLETED 40% % COMPLETED 40% % COMPLETED 40% 4 GOAL 100% % COMPLETED 70% GOAL 100% % COMPLETED 90%
  • 6. 5.1 IMPLEMENT DASHBOARD CONTAINING RELEVANT AND ACCURATE DATA FOR BOARD ACCESS TO FACILITATE GREATER UNDERSTANDING AND AWARENESS OF INSTITUTIONAL ACCOMPLISHMENTS 5.2 IMPROVE THE PRESENTATION OF MATERIALS AND INFORMATION TO THE BOARD BY ESTABLISHING AND ADHERING TO TIMELINES AND PROVIDING APPROPRIATE TIME FOR REVIEW 5.3 IMPROVE PUBLIC RELATIONS % COMPLETED 50% GOAL 100% % COMPLETED 67.5% 5 5. GOVERNANCE & BOARD RELATIONS Recognizing the significance to be transparent, Houston Community College will strengthen its board governance and open communication practices to ensure shared and timely decision-making and data-sharing in response to changes in external conditions impacting the college and higher education in general. GOAL 100% GOAL 100% % COMPLETED 75%
  • 7. in awarding Associate Degrees to African American students in awarding Associate Degrees to Hispanic students in awarding Associate Degrees in all disciplines in awarding Associate Degrees to Asian American students in awarding Associate Degrees to all minorities 6
  • 8. HOUSTON COMMUNITY COLLEGE BOARD OF TRUSTEES ADRIANA TAMEZ, Ed.D., CHAIR, DISTRICT III ROBERT GLASER, VICE CHAIR, DISTRICT V CAROLYN EVANS-SHABAZZ, Ed.D., SECRETARY, DISTRICT IV ZEPH CAPO, DISTRICT I DAVE WILSON, DISTRICT II JOHN P. HANSEN, Ph.D., DISTRICT VI NEETA SANE, DISTRICT VII EVA L. LOREDO, DISTRICT VIII CHRISTOPHER W. OLIVER, DISTRICT IX • • • CHANCELLOR CESAR MALDONADO, Ph.D., P.E.