Angela Stephen

Perth, Australia Australia

Customer Experience Business Analyst

Technology / Software / Internet

I class myself as a seasoned IT pragmatist with over 25 years practical experience in strategy, transformation and systems design and delivery for major enterprises. My current career trajectory is digital transformation, with a keen interest in rewiring of old and new technology to improve customer and employee experience, reducing cost and increasing time to market. My perspective of the digital society is about adaption and accelerated learning, where I have focused my recent research. ◙ Digital Transformation, ◙ Robotic Process Automation Transformation ◙ CX | User Journeys | Personas | UX, ◙ Mobility/Web/Cloud Solutions, ◙ System Visualisation, ◙ Agile Product Owner, ◙ Adaption a...