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Immigrant Employment
Outlook in the Human Age
Catherine Lyons-Bozzo




March 2012
Immigrant Employment Outlook 2012




ManpowerGroup
                        ManpowerGroupTM is the world leader in innovative workforce solutions. We leverage our global reach and local
                        expertise of tens of thousands of people across more than 80 countries, making it possible for businesses to access
                        the talent they need when they need it.




                        ManpowerGroupTM Solutions provides clients with human resources outsourcing services primarily in the areas of
                        large-scale recruiting and outcome-based workforce-intensive initiatives, thereby sharing in the risk and reward with
                        our clients.




                        ExperisTM is the global leader in professional resourcing and project-based workforce solutions. With operations in
                        more than 50 countries, we deliver 53 million hours of professional talent specializing in IT, Finance and Engineering
                        to accelerate clients’ businesses each year.




                        Right Management® is the global leader in talent and career management workforce solutions. Through our
                        innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize
                        business performance.




                        Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the
                        personal flexibility and agility businesses need with a continuum of staffing solutions.

   Manpower
Major Trends Impacting the World of Work

       The Talent                          Rising
     Mismatch is                           Customer
deepening as the                           Sophistication
     working age                           requires
       population                          businesses to
 declines and the                          deliver greater
   nature of work                          value and
         changes                           efficiency
      Individual                           Technological
 Choice will be                            Revolutions
   exercised by                            have the power
 those with the                            to change
  skills that are                          where, when
most in demand                             and how we
                                           work


      Manpower
2012                   Bifurcated
                         World:
Future                    The
                        reversal
Forces                   growth
                         model


                                         Human
  The Human Age:    Adjusting to a     Dynamics:
    Transforming   New Ecosystem:     The scarcity
   the ecosystem   The Human Age     and abundance
                                       inversion

                         Riding
                       the Wave:
                    The continuous
                      technology
                       evolution

 Manpower
Human Dynamics:
The scarcity and
abundance
inversion is creating
the need for the
preservation of
human capital,
strategic migration
and collaboration
with government on
labour policy


Manpower
Human Dynamics: The Scarcity and Abundance Inversion
    The Global Working Age Population




    Manpower
6                                     Source: Deloitte Research/UN Population Division (http://esa.un.org/unpp/) It’s 2008:
                             Do You Know Where Your Talent Is? Why Acquisition and Retention Strategies Don’t Work, p.6
                                                                               ManpowerGroup. Proprietary Information
7




The Global Demographics
World Map According to Population Distribution by 2050




Manpower


                                                         Genera & Don Tapscott
The Canadian Facts
             25-28% of the
                                           344,000
   By 2031

             population will be
             foreign born                  The average of

             Between 11.4 & 14.4
                                           Canadians turning
             million people will belong    65 each year
             to a visible minority group
                                                      or 4.9% of the
 Allophones accounted
                                           140,400
                                                     working population
 for >10% of the population                          consider themselves
 in 1981 and it is projected                         underemployed in
 that by 2031 they will                              2010
 account for 30%
Manpower
Immigrants share of population growth




Manpower
Age pyramid for Ottawa




Manpower
The Ottawa Facts
   On average, entrants to the labour
   market is shrinking by 5% annually                 On average 10,000+
                             Statistics Canada        residents will turn 65
   The hiring outlook for                             each year for the next
   Ottawa has been positive
   for the past 8 Quarters –                          15 years -
                                                                           Statistics Canada
   Manpower Employment Outlook Survey

                                                      16% of the
             The average number
                                                      population is
     3,266




             of immigrants that
             join Ottawa’s labour                     comprised of visible
             force annually                           minorities
                   Citizenship & Immigration Canada
                                                       Canada Year Book 2011 – Statistics Canada
Manpower
Unemployment Rates




Manpower
Immigrant Earnings as a proportion of
Canadian born earnings.




Manpower
14




    Employment & Wage Gaps



•    Quality of Education
•    Language Skills
•    Discrimination
•    Credential recognition
•    Skills match



    Manpower
Biggest HR challenge facing your company?




Manpower
Q: With regards to plans for
  your global workforce over
the next 3 years, which of the
 following statements do you
 feel is more likely to occur?




                                 73% of Canadian Business
                                  Executives identified the
                                 recruitment and integration
                                  of qualified candidates as
                                 one of their top sources of
                                        work stress –
 Manpower
Possible employer barriers

• Lack of familiarity with international credentials and
  experience
• Preference or requirement of Canadian work experience
• Concerns about language and communications
• Awareness of and access to skilled immigrant talent
  pools and local immigrant communities
• Immigrants and employers not in the same networks
• Requirements related to security clearance and
  citizenship


Manpower
Obstacles to employment

• Difficulty obtaining Canadian work experience
• Employers not able to recognize international education,
  training and experience
• Insufficient information about employment opportunities
  and requirements
• Lack of professional networks
• Lack of occupation-specific terminology in English or
  French
• Lack of targeted training programs to bridge gaps in
  qualification
• Lack of information in job descriptions

Manpower
Immigrants perception of barriers to entry into
the workforce




Manpower
Labour Force Statistics by educational
attainment




Manpower
Government Solutions -




Manpower
Immigrant Integration techniques

•   Do your research before coming to Canada
•   Seek out learning opportunities
•   Set a budget and track your spending
•   Seek a mentor within your organization
•   Volunteer in the industry you wish to work
•   Utilize your resources (gov’t of Canada website)




Manpower
Employer Initiated Solutions


                                 Networking

                   Mentoring                  Recruiting




            Educating/
                                                      Tracking
            Informing
                           Solutions
               Bridging
                                                    Coaching
              Programs

                                        Internal
                          Internship   Policies &
                          Programs     Processes




Manpower
24




New People Practices
Contemporary people practices and philosophies for the 21st century refine how to
hire, reward, engage and develop talent.

• Develop comprehensive
  workforce strategies that include
  diverse recruitment and consider
  the changing demographics of
  your company and the country

• Rethink philosophies on hiring, on
  boarding and development

• Encourage networking and formal
  mentoring


  Manpower
25




New Work Models
Mixing permanent, contract and virtual employees helps control costs and tap a
greater range of skills.


• Adopt a “glocal” perspective –
  capitalize on the first hand
  exposure and experience that
  immigrants bring from emerging
  markets

• Collaborate with governments to
  build out training programs and
  recognize international education
  and experience


  Manpower
26




New Talent Sources
Employers can improve their workforce pipeline by looking at different sources of
talent and reskilling talent within their reach.

   • Strategically migrate in-demand
     talent within and across countries

   • Reevaluate how to recruit,
     develop, compensate talent –
     consider communications in
     more than to 2 official languages

   • Use social media and traditional
     networking to drive innovative
     thinking

  Manpower
How can we
help you
navigate the
Human Age?

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Immigrant Employment Outlook in the Human Age

  • 1. Immigrant Employment Outlook in the Human Age Catherine Lyons-Bozzo March 2012
  • 2. Immigrant Employment Outlook 2012 ManpowerGroup ManpowerGroupTM is the world leader in innovative workforce solutions. We leverage our global reach and local expertise of tens of thousands of people across more than 80 countries, making it possible for businesses to access the talent they need when they need it. ManpowerGroupTM Solutions provides clients with human resources outsourcing services primarily in the areas of large-scale recruiting and outcome-based workforce-intensive initiatives, thereby sharing in the risk and reward with our clients. ExperisTM is the global leader in professional resourcing and project-based workforce solutions. With operations in more than 50 countries, we deliver 53 million hours of professional talent specializing in IT, Finance and Engineering to accelerate clients’ businesses each year. Right Management® is the global leader in talent and career management workforce solutions. Through our innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize business performance. Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the personal flexibility and agility businesses need with a continuum of staffing solutions. Manpower
  • 3. Major Trends Impacting the World of Work The Talent Rising Mismatch is Customer deepening as the Sophistication working age requires population businesses to declines and the deliver greater nature of work value and changes efficiency Individual Technological Choice will be Revolutions exercised by have the power those with the to change skills that are where, when most in demand and how we work Manpower
  • 4. 2012 Bifurcated World: Future The reversal Forces growth model Human The Human Age: Adjusting to a Dynamics: Transforming New Ecosystem: The scarcity the ecosystem The Human Age and abundance inversion Riding the Wave: The continuous technology evolution Manpower
  • 5. Human Dynamics: The scarcity and abundance inversion is creating the need for the preservation of human capital, strategic migration and collaboration with government on labour policy Manpower
  • 6. Human Dynamics: The Scarcity and Abundance Inversion The Global Working Age Population Manpower 6 Source: Deloitte Research/UN Population Division (http://esa.un.org/unpp/) It’s 2008: Do You Know Where Your Talent Is? Why Acquisition and Retention Strategies Don’t Work, p.6 ManpowerGroup. Proprietary Information
  • 7. 7 The Global Demographics World Map According to Population Distribution by 2050 Manpower Genera & Don Tapscott
  • 8. The Canadian Facts 25-28% of the 344,000 By 2031 population will be foreign born The average of Between 11.4 & 14.4 Canadians turning million people will belong 65 each year to a visible minority group or 4.9% of the Allophones accounted 140,400 working population for >10% of the population consider themselves in 1981 and it is projected underemployed in that by 2031 they will 2010 account for 30% Manpower
  • 9. Immigrants share of population growth Manpower
  • 10. Age pyramid for Ottawa Manpower
  • 11. The Ottawa Facts On average, entrants to the labour market is shrinking by 5% annually On average 10,000+ Statistics Canada residents will turn 65 The hiring outlook for each year for the next Ottawa has been positive for the past 8 Quarters – 15 years - Statistics Canada Manpower Employment Outlook Survey 16% of the The average number population is 3,266 of immigrants that join Ottawa’s labour comprised of visible force annually minorities Citizenship & Immigration Canada Canada Year Book 2011 – Statistics Canada Manpower
  • 13. Immigrant Earnings as a proportion of Canadian born earnings. Manpower
  • 14. 14 Employment & Wage Gaps • Quality of Education • Language Skills • Discrimination • Credential recognition • Skills match Manpower
  • 15. Biggest HR challenge facing your company? Manpower
  • 16. Q: With regards to plans for your global workforce over the next 3 years, which of the following statements do you feel is more likely to occur? 73% of Canadian Business Executives identified the recruitment and integration of qualified candidates as one of their top sources of work stress – Manpower
  • 17. Possible employer barriers • Lack of familiarity with international credentials and experience • Preference or requirement of Canadian work experience • Concerns about language and communications • Awareness of and access to skilled immigrant talent pools and local immigrant communities • Immigrants and employers not in the same networks • Requirements related to security clearance and citizenship Manpower
  • 18. Obstacles to employment • Difficulty obtaining Canadian work experience • Employers not able to recognize international education, training and experience • Insufficient information about employment opportunities and requirements • Lack of professional networks • Lack of occupation-specific terminology in English or French • Lack of targeted training programs to bridge gaps in qualification • Lack of information in job descriptions Manpower
  • 19. Immigrants perception of barriers to entry into the workforce Manpower
  • 20. Labour Force Statistics by educational attainment Manpower
  • 22. Immigrant Integration techniques • Do your research before coming to Canada • Seek out learning opportunities • Set a budget and track your spending • Seek a mentor within your organization • Volunteer in the industry you wish to work • Utilize your resources (gov’t of Canada website) Manpower
  • 23. Employer Initiated Solutions Networking Mentoring Recruiting Educating/ Tracking Informing Solutions Bridging Coaching Programs Internal Internship Policies & Programs Processes Manpower
  • 24. 24 New People Practices Contemporary people practices and philosophies for the 21st century refine how to hire, reward, engage and develop talent. • Develop comprehensive workforce strategies that include diverse recruitment and consider the changing demographics of your company and the country • Rethink philosophies on hiring, on boarding and development • Encourage networking and formal mentoring Manpower
  • 25. 25 New Work Models Mixing permanent, contract and virtual employees helps control costs and tap a greater range of skills. • Adopt a “glocal” perspective – capitalize on the first hand exposure and experience that immigrants bring from emerging markets • Collaborate with governments to build out training programs and recognize international education and experience Manpower
  • 26. 26 New Talent Sources Employers can improve their workforce pipeline by looking at different sources of talent and reskilling talent within their reach. • Strategically migrate in-demand talent within and across countries • Reevaluate how to recruit, develop, compensate talent – consider communications in more than to 2 official languages • Use social media and traditional networking to drive innovative thinking Manpower
  • 27. How can we help you navigate the Human Age?