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Branding and Marketing for Professional Services Firms
5-point B2B Website Design 

Checklist 

for Greater Visibility
Elizabeth Harr
Why is it so important to get B2B
website design right?
80.8%of professional services buyers
check out your website — before
they do anything else.
Source:	
  Referral	
  Marketing	
  for	
  Professional	
  Services	
  Firms	
  Research	
  Report	
  
Your website not only can be —it should be
— your highest performing business
development asset.
5Mistakes in B2B Website Design
1
2
3
4
Muddled Messaging and Cliche Imagery
“Un”Responsive Design
Salesy Content Only
Outdated / Weak or No SEO
Lack of Engagement Tools5
What is a
high-performance website?
Anatomy of a website that performs - and makes
you more visible
Clear messaging and
professional imagery —
powerful signals to your
audience on what matters to
#RethinkingReferrals
Source:	
  Referral	
  Marketing	
  for	
  Professional	
  Services	
  Firms	
  Research	
  Report	
  
43.6%rule out referrals because they couldn’t
understand how the firm could help
them.
Your website should convey
your overall brand positioning.
3 Simple Questions
What do you do?
3 Simple Questions
What do you do?
3 Simple Questions
Who do you do it for?
What do you do?
3 Simple Questions
Who do you do it for?
Why should clients choose
Imagery sends a message
about the quality of your brand.
Death by cliche.
Professional imagery can still be playful, unexpected …
… backs your brand, and
signals to your audience
what you’re really all
The Importance of
Responsive Design
graph growth of mobile searches
Mobile-friendliness is now
a search ranking signal.
Google’s Mobile Search Update
Responsive design for a mobile and tech-savvy
marketplace.
If your website is not responsive, you’re leaving a
lot of potential business on the table.
Educational Content
Content that is useful to your clients and
showcases your expertise.
What is educational content?
Educational Content is Not…
Brochures TestimonialsCase Studies
Syndicated
Content
Faux
White Papers
Marketing
Copy
There are two types of content.
Content Type #1: Stock Content
Purpose
Focus
Access
SEO
Examples
Issue level
Requires
registration
Premium quality to demonstrate expertise
Optimize titles and landing pages only
Guides, ebooks, research reports
Examples of Stock
Content
Your stock content needs a home…
Resources Page or Library
…and a front door.
Landing Page
Landing Page
B
v
Content Type #2: Flow
Purpose
Focus
Access
SEO
Examples
Topic level
Open access
Draws traffic
Optimize titles and content
Blog posts, videos, articles, social
media
Examples of Flow Content
Some of your flow content
goes out into to the world.
The rest stays at home and lives in your blog.
Building a Better Blog
Longer,
substantive posts
(1,000+words)
Demonstrates
your expertise
Optimized for
search engines
Includes social
sharing buttons
Contains offers
for deeper
engagement
Includes
cross-links
Stream of
fresh content
Blog No-No’s
Your News
and Events
Who Joined
Your Firm
Your
Community
Service
Miscellaneous
Announcemen
ts
Educational content has wide scale
applicability and builds visibility because
people love to digest it & pass it around.
Promotional content has specific applicability
— and people don’t necessarily love to digest
it nor does it get passed around. If it’s all you
Optimize Your Website
for Search Engines
SEO is a technique designed to make your
content easily accessible to the right
audiences.
What is search engine optimization
(SEO)?
How to Think Like a Search Engine
• Relevance (keywords)
• Website authority (links)
• User experience (responsive)
• Technology (optimizing)
Do keyword research to understand what
terms people are searching for and your
capability for ranking for those keywords.
Find a balance of
Volume
Difficulty
Relevance
Choosing the Right Keywords
Assess Relevance through Simple, Free
Research Methods
Google Auto-Populate
Google Related Searches
Google Trends will put that relevance into better
perspective
Using Google’s Keyword Planner in
conjunction with a tool like Moz will help you
compare volume with difficulty.
MozKeyword
Aim for
keywords with
difficulty lower
or just above
your website
authority
Broad Specific
Audience will be larger,
but less qualified
Audience will be
smaller, but more
All Keywords are not Equal
Implement the the keywords in titles, title
tags, meta descriptions and within your
content.
Titles
Title Tags
Meta Description
Within Content
Engagement Tools:
Include Offers
and Calls-to-Action
Stage 1
Attract Prospects
Stage 2
Build
Engagement
Stage 3
Turn Opportunities
into Clients
Offers to expose
visitors to other
content
Offers to move
prospects
through the
Conclusion — Your Visibility Checklist
Clear Messaging and Professional Imagery
Responsive Design
Educational Content
SEO Strategy
Offer Strategy

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