Hillyer McKeown teamed up with Powys Association of Voluntary Organisations (PAVO) for an event aimed at third sector organisations in Wales on 10th July.
The event, which was free for PAVO members to attend, was presented by Solicitors Justine Watkinson and Rachel Hughes and covered a range of topics including:
- Effective management of sickness absence
- Managing disciplinaries
- Zero hours contracts vs fixed term contracts
- The right of volunteer workers
- Changes to flexible working
- Employment Q&A
2. www.hillyermckeown.co.uk
Our Employment Law Speakers
Rachel is a Solicitor in our experienced
Employment Law Team. She has extensive
experience in advising and acting for a
diverse range of companies on Tribunal
claims, general HR issues such as
disciplinaries, grievances, discrimination as
well as redundancy (collective and
individual), TUPE issues and industrial
relations.
Justine is Justine is Head of the
Employment Law Team. She has extensive
expertise in all areas of employment law,
including executive appointments and
terminations, drafting of contracts of
employment and handbooks, all aspects of
business change projects, long term
sickness, performance and capability, and
discrimination issues.
3. www.hillyermckeown.co.uk
Today’s Topics
• Effective management of Sickness Absence
• Managing disciplinaries
• Zero hours contracts v fixed term – what’s all the
fuss?
• Brief rights of volunteer workers
• Employment Law Update – recent changes to
flexible working
• Q&A session
5. www.hillyermckeown.co.uk
Managing Sickness Absence
Manage the absent employees
• Third sector offer generous sick pay
• Often leads to long term or persistent sickness
absence
• Encourage/help employees back to work
• Sickness absence is not an alternative to annual
leave
6. www.hillyermckeown.co.uk
Managing Sickness Absence
What can you do?
• Assess your sickness absence policy
• Keep in touch
• Welfare Meetings
• Obtain medical reports
• Assess when the employee can return to work
• Return to Work Interviews
14. www.hillyermckeown.co.uk
Top Tips to
Managing Disciplinaries
• Provide the employee with all the evidence
• Sickness absence part way through a disciplinary
• Keep the employee informed
• Keep a paper trail
16. www.hillyermckeown.co.uk
Zero Hours Contracts
• Entered the UK in 1974 to provide employers
with flexibility
• Not employees but ‘workers’
• Entitled to paid salary and annual leave
• Increased use in recent times due to the
recession
• No guaranteed hours
17. www.hillyermckeown.co.uk
Zero Hours Contracts
Why are they receiving such negative press and
government attention?
• No obligation to provide workers with minimum
set hours
• Exclusivity Clauses
• Causes uncertainty for workers and no
guaranteed wage
18. www.hillyermckeown.co.uk
Zero Hours Contracts
Why are they receiving such negative press and
government attention?
• Used to avoid employer responsibility e.g. no
flexible working rights, maternity rights, etc
• Calls the employment figures into question
19. www.hillyermckeown.co.uk
Zero Hours Contracts
Why use zero hours contracts?
• Easy access to pool of workers
• Flexibility over workforce
• Avoid fixed overheads
• If not enough work then no requirement for
employer to provide
21. www.hillyermckeown.co.uk
Zero Hours Contracts
• Used by McDonalds, Boots, Weatherspoons,
Subway, Sports Direct
• The NHS has 100,000 workers on zero hours
contracts
• MPs employ 151 staff on zero hours
24. www.hillyermckeown.co.uk
Zero Hours Contracts
Case Study - McDonalds
BUT:
• All workers subject to an ‘Exclusivity Clause’
• McDonalds say most workers do work 20/30
hours per week so no need to work else where
• Argument this creates ‘mutuality of obligation’
25. www.hillyermckeown.co.uk
Zero Hours Contracts
Potential changes
• Labour government want to regulate zero hours
contracts
• Worker to be automatically entitled to fixed
hours once they have worked regular hours for a
6 month period;
27. www.hillyermckeown.co.uk
Fixed Term Contracts
What are they?
• Often referred to as temporary contracts
• Provide employment for fixed period of time or
fixed task/project
• After 4 years of continual renewals become
permanent employees
28. www.hillyermckeown.co.uk
Fixed Term Contracts
Examples of fixed terms where a contract:
• Ends on a fixed date
• Covers sickness or maternity leave
• Linked to specific funding stream
• Completion of a project
• Short term seasonal contract
30. www.hillyermckeown.co.uk
Fixed Term Contracts
Why use a fixed term contract?
• Creates certainty
• Use for a specific period or task
• Guaranteed hours and pay for the employee
• Not long term oppose to zero hours
32. www.hillyermckeown.co.uk
Volunteer Rights
• About 800,000 volunteers in the voluntary sector
• Not subject to standard policies e.g. Disciplinary,
Whistle blowing, Maternity
• Job role rather than job description
•No employment rights
33. www.hillyermckeown.co.uk
Volunteer Rights
• Subject to Equality Opportunities Policy,
Diversity, Organisational own requirements
• Volunteers have successfully argued they were
employees e.g. Payment
• Mutuality of obligation – is there an obligation
on the volunteer to provide work?
•
37. www.hillyermckeown.co.uk
Flexible Working
Benefits of Flexible Working
• Workers on flexible contracts tend to be more
emotionally engaged
• More satisfied with their work
• Improve productivity
• Less likely to quit
Study by Kingston University
Welcome – Seminar Title
Introduction to Rachel and Justine
Housekeeping
Choice – Showcase
Running order – Seminar
LT sick policy – so often in the third sector employees have access to a very generous employer sick pay; often from 6-12 months; does not mean that employee entitled to remain off sick and not be managed/monitored by you; may be subject to abuse/seen as holiday; understand there are genuine cases of LT sick leave and they can be managed on an individual basis; where have recurring sick leave – needs to be managed as it is a cost to the organisation
Train your managers on the policy and steps to take to manage absence
LT sick policy – so often in the third sector employees have access to a very generous employer sick pay; often from 6-12 months; does not mean that employee entitled to remain off sick and not be managed/monitored by you; may be subject to abuse/seen as holiday; understand there are genuine cases of LT sick leave and they can be managed on an individual basis; where have recurring sick leave – needs to be managed as it is a cost to the organisation
Train your managers on the policy and steps to take to manage absence
When was the last time you reviewed your LTS policy? If its not contractual (subject to sick pay) can amend and review
Often
What are the reporting procedures?
Meetings – for LTS introduce a welfare meeting after 4 weeks/can be at the employee’s home; some organisations hold the meeting after 2 weeks
Assess when the employee can return to work e.g. client who had an employee off for 7 years and another for one year; poor management; should be keeping on top of employees; expensive to keep someone off for so long; appreciate not the private sector and there is some discretion but if someone cant say when they can return and neither can a medical practioner need to look at options
e.g. dismissal
If employee been off for 4 or more weeks consider whether they have given a time scale of when they can return or not; if they are costing you money then you need to act;
if they are suffering from stress at work then you need to look at managing their job role, getting a medical report and getting them back to work asap; often stress cases ended up resulting in periods of long term indefinite periods of time off work
Letter of instruction – important to get this right.
GP report v occupational health report; GP report can be employee friendly ; you need the advise to make a decision so need a robust report
The Dr will only respond to what you are asking and you can only react to the advise you are given
Disability related absence – if an individual off with a disability related absence then we need to understand that illness, what adjustments can be made to their job role
JD – important to spell out to the Dr what the employee’s job entails; if you don’t put it in the letter the GP wont know (case study – head of HR and back problem; informed them of the high volume/quick turn around/stressful situation the job causes – the occ health practicioner concluded the employee was unable to do his job so he ultimately left the business;
We have templates
If employee been off for 4 or more weeks consider whether they have given a time scale of when they can return or not; if they are costing you money then you need to act;
if they are suffering from stress at work then you need to look at managing their job role, getting a medical report and getting them back to work asap; often stress cases ended up resulting in periods of long term indefinite periods of time off work
Letter of instruction – important to get this right.
GP report v occupational health report; GP report can be employee friendly ; you need the advise to make a decision so need a robust report
The Dr will only respond to what you are asking and you can only react to the advise you are given
Disability related absence – if an individual off with a disability related absence then we need to understand that illness, what adjustments can be made to their job role
JD – important to spell out to the Dr what the employee’s job entails; if you don’t put it in the letter the GP wont know (case study – head of HR and back problem; informed them of the high volume/quick turn around/stressful situation the job causes – the occ health practicioner concluded the employee was unable to do his job so he ultimately left the business;
We have templates
Trigger policy
Disability related absence – recent case; need a medical report to state what is the average absence someone with the type of disability the employee is suffering from would ordinarily take in one year; don’t take into account that absence but can take into account anything over that
Client – employee suffered from diabetes – said all absence related to diabetes but it didn’t as some was due to colds, flu, sick bug;
If necessary pay out for a medical report – more cost effective in the long run
we don’t intend to go through the ACAS code of practice; included a flow chart of the basic procedure to be followed
Going to go through some of the key pit falls of dealing with a disciplinary which we find frequently occur with our clients
The procedures generally apply to employees with more than 2 years’ service
Employees with less than 2 years’ service can deal differently; seek advice as and when that situation arises
we don’t intend to go through the ACAS code of practice; included a flow chart of the basic procedure to be followed
Going to go through some of the key pit falls of dealing with a disciplinary which we find frequently occur with our clients
The procedures generally apply to employees with more than 2 years’ service
Employees with less than 2 years’ service can deal differently; seek advice as and when that situation arises
Investigation – often forgotten; key to a fair warning/dismissal is the employer has carried out as much investigation as is reasonably possible; investigate the allegations by speaking to witnesses; speak to the employee; no need to give the employee notice of the meeting and they do not have a right to be represented; any unanswered questions should be answered at the investigation stage e.g. Check emails, cctv, financial records if allegation of fraud etc.
Suspension – when deciding look at whether there is an imminent risk to the business; unfair suspension can be a fundamental breach of contract
Disciplinary hearing and submitting a fit note – steps to manage; often employees think this will delay proceedings; fit note may say cant do their job but doesn’t usually say they cant attend meetings; put pressure on the employee to attend; say the meeting will be held in their absent if they do not attend (although take advice before making any decision in the absence of an employee); suggest holding the meeting at their home, a mutually convenient place, allow them to be represented by a family member or friend; tell them they can send written representations in their absence
Keep the employee informed of any delays – if policy says will reply within 5 days but still need to do more investigation, don’t rush the outcome – send a holding letter
- Keep a paper trail
In a time when the government trying to increase economy and get people in work and off benefits
affects ability to rent a house, get a mortgage, lease a car, obtain a credit card etc
Some employees are working 30 hours per week but no guarantee of work
Calls the employment figures into question – some employees may only have 5 hours work a week or non at all but still classed as ‘employed’ according to statistics
If not enough work then don’t have to provide it, - unlike fixed term or permanent contract which can lead to redundancies and increased costs
The NHS has 100,000 on zero hours contracts – perhaps one of the reasons why the government is reluctant to illegalise such contracts
Interestingly. MPs have 151 staff on zero hours in spite of their crticism including the Labour party who appear to be their biggest critic
Exclusivity clause – not permitted to work else where so cant even work when not required to for McDonalds; argument that there is mutuality of obligation which should mean the workers are employees and therefore should be given guaranteed hours
McDonalds say most employees do work 20/30 hours per week so no need to work else where
Exclusivity clause – not permitted to work else where so cant even work when not required to for McDonalds; argument that there is mutuality of obligation which should mean the workers are employees and therefore should be given guaranteed hours
McDonalds say most employees do work 20/30 hours per week so no need to work else where
Mutuality of obligation – a key ingredient to being an employee and not just a worker
compare to what the government did with fixed term contracts; after 4 years of renewal become a permanent employee
Contract that ends of a fixed date
Contract covering permanent employee’s sickness or maternity/paternity leave
Contract linked to specific funding stream – contract terminate at the end of funding term
Contract that expires on the completion of a particular project
Short term seasonal contract
Break clause is notice clause which entitles the contract to be brought to an end earlier than the end of the fixed term
Unless there is a break clause the employee is entitled to all pay and benefits under the contract had the contract continued untilthe end of the fixed term
Offer – if they sign up within the next 2 months as a result of this seminar agree 20% reduction or £1000 plus VAT for those with less than 10 employees and £1250 plus VAT for those with 10-15? £1500 for 15-20 employees?