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UNLOCKING FIRST PARTY DATA
RIGHT UNDER YOUR NOSE.
Your Partner in what’s next for Publishing and Media
CENTRALIZED ACTIONABLE DATABASE
2
CUSTOMER DATA PLATFORM
Customer Data Platforms
• CDPs unify disparate data sets and allow centralized:
1. Segmenting audience by behavior; email and ad trafficking
2. Website personalization for engagement; content and offers
3. Email capture; targeted calls to action
4. Optimization of paid traffic acquisition; Facebook, DFP, etc.
• Downside: yet another vendor, overlaps existing tech
3
CDPs are user record-focused Data Management Platforms
Google Analytics Segments
4
Largely unknown but extremely powerful segmentation capabilities
Demographics
5
Data from the Google Advertising Network
Technology
6
Device characteristics, mobile, tablet, desktop
Engagement
7
Recency and frequency
Acquisition Sources
8
General channels, specific campaigns, etc
General Conditions
9
Example is simple content category, but extremely powerful with regexp and/or custom dimensions
Sequences
10
Very powerful for targeting in a conversion funnel, segmenting by specific behavioral sequence
Establishing and Enriching Your Known Audience
• Your analytics platform already has masses of 1st party data
• The key is making it actionable, by linking to an identity
11
Link your existing web audience data to a specific email address and make it actionable
Email clicks carry
identity token
Identity (re-)
established on
your site
Identity +
consumption +
custom data
Past and future
1st party data tied
to identity
Actionable data
propagated to
PostUp ESP
Email sent
Emails + enriched
targetable data
Email Address as User Identity
12
Email is the identity that people carry from device to device forever: email click is a website “sign in”
User Profile A
Work Phone Home
User Profile B
@
New Phone
Improves Google Analytics data: unify users by real identity
User Reconciliation
13
Bad news: your audience is smaller than you think
2.4
Average number of Google Users mapped to a single email identity
(Multiple devices, browsers, private browsing)
PostUp ESP
PostUp CDP-Lite solves for all CDP use cases
• PostUp interoperates with existing tech and databases
• Define segments in GA, target them on-site, email, and more
14
PostUp delivers CDP-level capabilities, without adding another platform, replacing only your ESP
PostUp.JS
User Local DB
Segment
Definition &
Analysis
Trafficking to
Segments on
Entire
Google
Network
Custom
Audiences
site.com
Category Consumption = Targetable Segment
15
PostUp maps Google Analytics segments into actionable fields
Sports
Travel
Health
Audience Category Consumption Segments Actionable & Targetable Interest Meter
Email Sports Travel Health
joe@gmail Y Y N
jill@yahoo N Y Y
…
Use-Case: Personalized Breaking News
16
Operationally efficient breaking news that also maximizes engagement
• Most breaking news is manual and “one size fits all”
• PostUp supports automated and personalized triggers
Article published
tagged “breaking”
PostUp pulls new
articles every
minute
Send email or push
notification
Identify relevant
engaged segment
by content type
Sports Highly Engaged
Throttle to
daily limit per
user (2-5)
Case Study: Publisher Email Audience Enrichment
17
Enabling the sale of high value targeted ad campaigns, creation of new high value products
• 1.5MM email audience, 12MM monthly visits
• Historically has sold “run of site” ad campaigns, e.g. Sherwyn Williams
• Had demand for promotional email from Realtor Group
• But the 1.5MM list is too broad to sell in entirety
• Identified 64K active emails that had consumed Real Estate
• Content consumption a strong indicator of “consumer interest”
• Sold a targeted campaign to 64K at very high CPM
• Also created a email product, auto-enrolled audience, 35% open rate
Email Revenue Funnel
18
This funnel is the strategic framework for publisher revenue attributable to email
Program KPIs
Monetization
1st Party Data
PRODUCT PERSONALIZATION
19
EMAIL PROGRAM DESIGN
Progressive Capture
20
Maximize top of funnel contact capture then try to flesh out the user record
Anonymous → Known User → Personalized Newsletter
Technique Requires PostUp ESP Platform
Email
Database
and/or CDP
Step 2Capture
Step 2 data capture will resume where the
user left of, even when on a different device!
Geo-Targeting Capture
21
Univision and Inc. use real-time geo-targeting data to personalize forms
60% improvement in
CR with
personalization
Ad Blockers and Private Browsing
22
Detection and email opportunities
Newsletter Product Personalization
23
Optimized Call to Action based on content type and consumption history
Generic Newsletter
Category Specific Newsletters
Avg. 200% increase in
conversion when
personalized.
Automated “upsell” to
additional subscriptions.
Email Program Design
• Personalized offer of best newsletter product to
maximize new subscriber relationships, then
cross-promote into more products.
24
Build around content categories to maximize engaged email volume
Promotional List
Cross Promote to Drive Subscriptions
• Subscribers up-converted to more subscriptions.
• “Power readers” self-select into receiving more email.
25
Samples of best content from other categories within the emails they already receive
Instant
subscribe
from email
To: countrycurious@gmail.com
Email known:
Instant
subscribe from
site
BUILT SPECIFICALLY FOR PUBLISHERS
26
EMAIL AND AUDIENCE DEVELOPMENT
Designed Specifically for Publishing & Media
27
A unique platform paired with an expert strategic services team that understands your business
CONTENT DISTRIBUTION PLATFORM
 Turnkey CMS Integration
 Optimized Editor Workflows
 Automatic Personalization
 Browser & Mobile Push
Efficiency and Flexibility at Scale
AUDIENCE DEVELOPMENT
 Turnkey Ad Revenue
 List as Ad Inventory
 DFP Integrated
 Lifecycle Campaigns
 Email Capture
 Subscription Paywalls
 First Party Data
 CDP-Lite
PARTNERS SERVICES AND
STRATEGY TEAMS
Deliverability
Campaign
Creative
Integration
Analytics
Audience Dev.
Business Outcomes
REVENUE
TURNKEY INTEGRATIONSBAKED IN
INTEGRATED
165 Clients
515 Client Brands
700MM Email Addresses
250B Emails Delivered
Your partner in what’s next for publishing and media.
For more information: Tony D’Anna | CEO | tdanna@postup.com

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Tony D'Anna

  • 1. UNLOCKING FIRST PARTY DATA RIGHT UNDER YOUR NOSE. Your Partner in what’s next for Publishing and Media
  • 3. Customer Data Platforms • CDPs unify disparate data sets and allow centralized: 1. Segmenting audience by behavior; email and ad trafficking 2. Website personalization for engagement; content and offers 3. Email capture; targeted calls to action 4. Optimization of paid traffic acquisition; Facebook, DFP, etc. • Downside: yet another vendor, overlaps existing tech 3 CDPs are user record-focused Data Management Platforms
  • 4. Google Analytics Segments 4 Largely unknown but extremely powerful segmentation capabilities
  • 5. Demographics 5 Data from the Google Advertising Network
  • 8. Acquisition Sources 8 General channels, specific campaigns, etc
  • 9. General Conditions 9 Example is simple content category, but extremely powerful with regexp and/or custom dimensions
  • 10. Sequences 10 Very powerful for targeting in a conversion funnel, segmenting by specific behavioral sequence
  • 11. Establishing and Enriching Your Known Audience • Your analytics platform already has masses of 1st party data • The key is making it actionable, by linking to an identity 11 Link your existing web audience data to a specific email address and make it actionable Email clicks carry identity token Identity (re-) established on your site Identity + consumption + custom data Past and future 1st party data tied to identity Actionable data propagated to PostUp ESP Email sent Emails + enriched targetable data
  • 12. Email Address as User Identity 12 Email is the identity that people carry from device to device forever: email click is a website “sign in” User Profile A Work Phone Home User Profile B @ New Phone Improves Google Analytics data: unify users by real identity
  • 13. User Reconciliation 13 Bad news: your audience is smaller than you think 2.4 Average number of Google Users mapped to a single email identity (Multiple devices, browsers, private browsing)
  • 14. PostUp ESP PostUp CDP-Lite solves for all CDP use cases • PostUp interoperates with existing tech and databases • Define segments in GA, target them on-site, email, and more 14 PostUp delivers CDP-level capabilities, without adding another platform, replacing only your ESP PostUp.JS User Local DB Segment Definition & Analysis Trafficking to Segments on Entire Google Network Custom Audiences site.com
  • 15. Category Consumption = Targetable Segment 15 PostUp maps Google Analytics segments into actionable fields Sports Travel Health Audience Category Consumption Segments Actionable & Targetable Interest Meter Email Sports Travel Health joe@gmail Y Y N jill@yahoo N Y Y …
  • 16. Use-Case: Personalized Breaking News 16 Operationally efficient breaking news that also maximizes engagement • Most breaking news is manual and “one size fits all” • PostUp supports automated and personalized triggers Article published tagged “breaking” PostUp pulls new articles every minute Send email or push notification Identify relevant engaged segment by content type Sports Highly Engaged Throttle to daily limit per user (2-5)
  • 17. Case Study: Publisher Email Audience Enrichment 17 Enabling the sale of high value targeted ad campaigns, creation of new high value products • 1.5MM email audience, 12MM monthly visits • Historically has sold “run of site” ad campaigns, e.g. Sherwyn Williams • Had demand for promotional email from Realtor Group • But the 1.5MM list is too broad to sell in entirety • Identified 64K active emails that had consumed Real Estate • Content consumption a strong indicator of “consumer interest” • Sold a targeted campaign to 64K at very high CPM • Also created a email product, auto-enrolled audience, 35% open rate
  • 18. Email Revenue Funnel 18 This funnel is the strategic framework for publisher revenue attributable to email Program KPIs Monetization 1st Party Data
  • 20. Progressive Capture 20 Maximize top of funnel contact capture then try to flesh out the user record Anonymous → Known User → Personalized Newsletter Technique Requires PostUp ESP Platform Email Database and/or CDP Step 2Capture Step 2 data capture will resume where the user left of, even when on a different device!
  • 21. Geo-Targeting Capture 21 Univision and Inc. use real-time geo-targeting data to personalize forms 60% improvement in CR with personalization
  • 22. Ad Blockers and Private Browsing 22 Detection and email opportunities
  • 23. Newsletter Product Personalization 23 Optimized Call to Action based on content type and consumption history Generic Newsletter Category Specific Newsletters Avg. 200% increase in conversion when personalized. Automated “upsell” to additional subscriptions.
  • 24. Email Program Design • Personalized offer of best newsletter product to maximize new subscriber relationships, then cross-promote into more products. 24 Build around content categories to maximize engaged email volume Promotional List
  • 25. Cross Promote to Drive Subscriptions • Subscribers up-converted to more subscriptions. • “Power readers” self-select into receiving more email. 25 Samples of best content from other categories within the emails they already receive Instant subscribe from email To: countrycurious@gmail.com Email known: Instant subscribe from site
  • 26. BUILT SPECIFICALLY FOR PUBLISHERS 26 EMAIL AND AUDIENCE DEVELOPMENT
  • 27. Designed Specifically for Publishing & Media 27 A unique platform paired with an expert strategic services team that understands your business CONTENT DISTRIBUTION PLATFORM  Turnkey CMS Integration  Optimized Editor Workflows  Automatic Personalization  Browser & Mobile Push Efficiency and Flexibility at Scale AUDIENCE DEVELOPMENT  Turnkey Ad Revenue  List as Ad Inventory  DFP Integrated  Lifecycle Campaigns  Email Capture  Subscription Paywalls  First Party Data  CDP-Lite PARTNERS SERVICES AND STRATEGY TEAMS Deliverability Campaign Creative Integration Analytics Audience Dev. Business Outcomes REVENUE TURNKEY INTEGRATIONSBAKED IN INTEGRATED
  • 28. 165 Clients 515 Client Brands 700MM Email Addresses 250B Emails Delivered Your partner in what’s next for publishing and media. For more information: Tony D’Anna | CEO | tdanna@postup.com

Hinweis der Redaktion

  1. Point out that to make this work, it’s a simple and lightweight piece of PostUp JavaScript on your site The same user on both mobile and desktop is easily reconciled, as soon as they click
  2. Program KPIs are important drivers of Monetization, and optimization strategies, tactics, and execution are based on available 1st party data.
  3. A key point here is that we provide CDP-like capabilities by interoperating with existing technologies. We don’t copy your entire CMS to power personalization, we hook into what you already have. We flow web data into Google Analytics, and link GA into the email database for targeting, levering the first party data you already have, including Google Ad advertising segments.