Hesham Ahmed Abdelsamei
Mussafah, Abu Dhabi, UAE
Mobile #: 00971568233070
Direct and B2B Sales – Marketing Management
I have twenty years Senior Sales and Marketing experience, securing new deals promoting company image
and forming productive partnerships. I have an excellent record of accomplishment including increasing
business volume by developing accounts and organizing Sales and Marketing campaigns. I am a persistent,
tenacious Sales Developer and rise to demanding challenges, now I feel it is time for a big challenge to be a
part of a successful organization, where I will be an added benefit in their future success.
I am bilingual business developer (Arabic/ English), and enjoy both (British & Egyptian) nationalities.
Currently, i am living in UAE and holding a valid driving license.
(Dec 2010 – Current) Sales & Marketing Manager, Mega Group Egypt (Fuel Equipment Automation
*Accomplished marketing and sales human resource objectives by recruiting, selecting, orienting, training,
assigning, scheduling, coaching, counselling, communicating job expectations; planning, monitoring,
appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing
policies and procedures.
*Achieved marketing and sales operational objectives by contributing marketing and sales information and
recommendations to strategic plans and reviews; preparing and completing action plans; implementing
production, productivity, quality, and customer-service standards; resolving problems; identifying trends;
determining system improvements; implementing change.
*Met marketing and sales financial objectives by forecasting requirements; preparing an annual budget
Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions;
projecting expected sales volume and profit for existing and new products; establishing pricing strategies;
recommending selling prices; monitoring costs, competition, supply, and demand.
*Accomplished marketing and sales objectives by planning, developing, implementing, and evaluating
advertising, merchandising, and trade promotion programs; developing field sales action plans.
*Sustains rapport with key accounts by making periodic visits; exploring specific needs; anticipating new
*Improves product marketability and profitability by researching, identifying, and capitalizing on market
opportunities, with names like ExxonMobil, Shell, Total, Caltex, Emarat by introducing more suitable
products at superior service.
*That has created a new successful channel and new opportunity enabling our organization to maintain
stronger will power against other competitions.
(Dec 2009 – Dec 2010) Commercial Relation Manager, Gemma Ceramics& Porcelain
*Developing the distribution strategy in light of the marketing and communication strategies approved by
*Seeking top management approval on the distribution strategy and securing the needed budget.
*Maintaining high coordination with the sales & marketing director in developing the channel support plan
(1Million sqm of tiles per calendar month).
*Reviewing the developed reports and cascade recommendations to the top management developing
the retailing strategy of the company and presenting it for top management’s approval in light of
the overall developed marketing strategy.
*Responsible for the strategic management of the departments in accordance with the overall company
policy and devised sales plan.
*Dealing with staffing issues; interviewing potential staff; conducting appraisals and performance reviews
of showrooms teams and requesting training and development.
*Providing periodical reports about the retail industry trend.
(Feb 1992 – July 2009) Business Development Manager, Ceramic Tiles Ltd (Ceramics, Porcelain, Natural
Stones, and Adhesives).
* Meet potential clients by growing, maintaining, and leveraging your network.
Identify potential clients, and the decision makers within the client organization.
Research and build relationships with new clients.
Set up meetings between client decision makers and company’s practice leaders/Principals.
Plan approaches and pitches.
* Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
Participate in pricing the solution/service.
Handle objections by clarifying, emphasizing agreements and working through differences to a positive
* Use a variety of styles to persuade or negotiate appropriately.
Present an image that mirrors that of the client.
Present new products and services and enhance existing relationships.
Work with technical staff and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.
Business Development Planning
*Attend industry functions, such as association events and conferences, and provide feedback and
information on market and creative trends.
*Present to and consult with mid and senior level management on business trends with a view to developing
new services, products, and distribution channels.
*Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
*Using knowledge of the market and competitors, identify and develop the company’s unique selling
propositions and differentiators.
Management and Research
*Submit weekly progress reports and ensure data is accurate.
*Ensure that data is accurately entered and managed within the company’s CRM or other sales management
*Forecast sales targets and ensure they are met by the team.
*Track and record activity on accounts and help to close deals to meet these targets.
*Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are
fulfilled within a timely manner.
*Ensure all team members represent the company in the best light.
*Present business development training and mentoring to business developers and other internal staff.
*Research and develop a thorough understanding of the company’s people and capabilities.
*Understand the company’s goal and purpose so that will continual to enhance the company’s
(1987 – 1992) House Manager, Pub Master/Century Inns/ Greene King
• Licensee for several large establishments throughout Great Britain.
• Displayed strong interpersonal skills, motivated and maintained a dedicated team focus to maximize
• Coordinated a large team. Used strong planning, organizational and monitoring responsibilities.
• Remained calm and unperturbed in a fast paced environment.
NVQ Level 2 – EDEXCEL FOR I.T AWARDED May 2009 Suffolk/ England
Selling Skills, Customer Care: GEMMA Ceramics & Porcelain 2010 Giza/ Egypt
B.SC. of Electronics & Telecommunications, 1986
Faculty of Engineering, Zagazig University/ Cairo/ Egypt
Date of Birth : 23-11-1962
Place of Birth : Cairo, Egypt
Nationality : British/ Egyptian
References are Available on Request