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EL/WLA Interactive Gaming Seminar Henrik Berger Jørgensen Director Mindshare THE BIG SHIFT   in CULTURE and MARKETING
CAMPAIGN AIMED AT … MESSAGE Weight? Active Passive SENDER TARGET THE WHOLE TRUTH START STOP
 
25 TIMES IN 50 MINUTES ’ BRIDGE TO THE FUTURE’   AUGUST 29, 1996
10 YEARS LATER
” THE AGE OF  INTERRUPT  AND  REPEAT  IS OVER.” Niall Fitzgerald ,  former CEO Unilever Seth Godin in 1999: 1) Attention is a scarce 2) Interrupters are the bad guys
9 WHITE LIES and 1 BIG FAT ONE Image by  fenchurch /flickr.com ‘ the white lie is told to avoid the harmful realistic implications of the truth’ (wiki)
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
WE ARE IN CONTROL Image by  jessiefish/flickr.com The Big Fat One
 
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Center for the Digital Future  at USC Annenberg School
1 MILLION SALES IPOD  2 YEARS IPHONE  74 DAYS IPHONE 3G  ??? Image by  niallkennedy/flickr.com
1 MILLION SALES IPOD  2 YEARS IPHONE  74 DAYS IPHONE 3G  3 DAYS Image by  niallkennedy/flickr.com
HAVE WE EVER HAD CONTROL?
MARKET SHARES DO NOT CHANGE MUCH SHARE OF LOYALISTS STABIL MOST PRODUCTS SIMILIAR AND INTERCHANGEABLE MOST CAMPAIGNS ARE WALLPAPER STRONG DIRECT MAIL RESPONSE 4% AVERAGE CLICKRATE 0,1%
ATTENTION INTEREST DESIRE ACTION PERSUASION
WEAK FORCE OR STRONG FORCE?
GREATEST CHALLENGE: LET GO Image by  shengung lin/flickr.com
 
 
JOGA BONITA IS THE WAY I PLAY MY GAME IT’S SHAPED BY STREETS, BY BEACHES BY CAR PARKS, BY ALLEY WAYS AND PARKS. I BELIEVE THAT DIVING IS FOR THE SWIMMING POOL AND ARGUING FOR POLITICIANS. I SEE YOUR OFF-SIDE TRAP AS A SAD ATTEMPT TO COVER FOR LACK OF SPEED YOUR DIVING JUST PROVES THAT YOUR FINISHING TOUCH IS AS WEAK AS THE TV RECEPTION IN MONGOLIA. I PLAY MY FOOTBALL WITH MY ACCENT. WITH MY STYLE AND MY JOY. I AM AS LOCAL AS THE WEATHER. THIS IS MY GAME.
 
 
 
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
CYBERSPACE IS SOMETHING ELSE
’ THERE IS NO REAL LIFE AND DIGITAL LIFE, IT’S THE SAME PLACE.’ Jeffrey Cole,  Center for the Digital Future  at USC Annenberg School
 
 
 
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
TV IS DEAD
” The role of traditional media is more limited than ever before.  Our ad messages co-exist alongside thousands of other voices that consumers trust more, like their peers.  In the past marketing went deeper into the funnel, beginning with awareness and continuing into consideration and preference. But now the the drivers of consideration and preference hva shifted in roves to the web and social media, confining traditional media to mer awareness drivers.” Bob Greenberg, Adweek
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Marketing & Media Ecosystem 2010/Booz & Company INTEREST IN  TWO-WAY MEDIA
’ RATHER THAN SHRINKING, TV (VIDEO) WILL GROW DRAMATICALLY IN IMPORTANCE.’ Center for the Digital Future  at USC Annenberg School
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
CLICKS ARE ALL THAT COUNT
 
Image by  jessielein/flickr.com SHORT-TERM NO HISTORY NO FUTURE NO BRAND EQUITY REPETITIOUS PREDATOR/PREY MODEL NO COMMUNICATION EFFECTS
OPTIMIZE OR INNOVATE? ACCOUNTABILITY OR EFFECTIVENESS?
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
IT’S ALL ABOUT TECHNIQUE Image by  bronx/flickr.com
 
 
 
 
 
 
 
WHY WOULD SOMEONE SPEND TIME ON … WHY WOULD SOMEONE BE INTERESTED IN … HOW EXCITING IS THE SAME THING EVERY TIME CAN YOU EXPECT ENGAGEMENT WITHOUT BEING ENGAGED … WHY WOULD SOMEONE CARE, IF … DOESN’T CARE ABOUT ANYTHING WHAT TYPE OF ENGAGEMENT DO YOU GET IF YOU TRY TO CONTROL IT WHY WOULD SOMEONE TALK ABOUT … IS IT ALL ABOUT TECHNIQUE?
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
BRANDS SHOULD NEVER CHANGE
 
 
 
 
 
Image by  thomashawk/flickr.com BRAND POLICE
LARRY LIGHT: BRAND JOURNALISM
Product Price Place Concept Product Price Place Promotion JAN RIJKENBERG: CONCEPT BRANDS
JOHN GRANT: DYNAMIC CULTURAL MOLECULES
ADAM MORGAN: LIGHTHOUSE IDENTITY
 
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
IMAGE IS EVERYTHING
FROM  AT  TO  FOR FROM AVOIDANCE TO CONNECTION
 
 
 
 
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
TARGET TARGET GROUPS
”  The tricky thing to come to terms with is putting away your medallions and teeth whitening toothpaste and learning to  take an interest in your customers lives .” John Grant Image by  prozaciswack/flickr.com
 
 
 
 
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
BIG IS BEAUTIFUL
BOWLING OR PINBALL ADVERTISING? Matias Palm-Jensen , Farfar Image by  kapungo/flickr.com
IDEAS PEOPLE LOVE TO SHARE
1 OF 20 IDEAS YEAR 1: 36 MILLION YEAR 2: 193 MILLION 30% MORE LIKELY TO BUY EMAIL FOLLOW-UP
 
35.000 APPLICANTS 200 COUNTRIES THE PR, THE PR
 
The big fat one: HAVE WE EVER HAD CONTROL? NO SO LET GO
1. Cyberspace is something else Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
Image by threeerin and  robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands should never change 6. Image is everything 3. ROI is the result, not the start 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands should never change 6. Image is everything 3. ROI is the result, not the start 4. It’s all about concepts 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Image is everything 3. ROI is the result, not the start 4. It’s all about concepts 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Connect in context/relevance 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Connect in context/relevance 8. Try, listen and learn, try again 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
Image by threeerin and  robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Connect in context/relevance 8. Try, listen and learn, try again 9. People applaud good advertising NOW UPDATED 1. Cyberspace and RL the same
 

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World Lottery Association: Interactive Gaming Seminar

  • 1. EL/WLA Interactive Gaming Seminar Henrik Berger Jørgensen Director Mindshare THE BIG SHIFT in CULTURE and MARKETING
  • 2. CAMPAIGN AIMED AT … MESSAGE Weight? Active Passive SENDER TARGET THE WHOLE TRUTH START STOP
  • 3.  
  • 4. 25 TIMES IN 50 MINUTES ’ BRIDGE TO THE FUTURE’ AUGUST 29, 1996
  • 6. ” THE AGE OF INTERRUPT AND REPEAT IS OVER.” Niall Fitzgerald , former CEO Unilever Seth Godin in 1999: 1) Attention is a scarce 2) Interrupters are the bad guys
  • 7. 9 WHITE LIES and 1 BIG FAT ONE Image by fenchurch /flickr.com ‘ the white lie is told to avoid the harmful realistic implications of the truth’ (wiki)
  • 8. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 9. WE ARE IN CONTROL Image by jessiefish/flickr.com The Big Fat One
  • 10.  
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  • 13. 1 MILLION SALES IPOD 2 YEARS IPHONE 74 DAYS IPHONE 3G ??? Image by niallkennedy/flickr.com
  • 14. 1 MILLION SALES IPOD 2 YEARS IPHONE 74 DAYS IPHONE 3G 3 DAYS Image by niallkennedy/flickr.com
  • 15. HAVE WE EVER HAD CONTROL?
  • 16. MARKET SHARES DO NOT CHANGE MUCH SHARE OF LOYALISTS STABIL MOST PRODUCTS SIMILIAR AND INTERCHANGEABLE MOST CAMPAIGNS ARE WALLPAPER STRONG DIRECT MAIL RESPONSE 4% AVERAGE CLICKRATE 0,1%
  • 17. ATTENTION INTEREST DESIRE ACTION PERSUASION
  • 18. WEAK FORCE OR STRONG FORCE?
  • 19. GREATEST CHALLENGE: LET GO Image by shengung lin/flickr.com
  • 20.  
  • 21.  
  • 22. JOGA BONITA IS THE WAY I PLAY MY GAME IT’S SHAPED BY STREETS, BY BEACHES BY CAR PARKS, BY ALLEY WAYS AND PARKS. I BELIEVE THAT DIVING IS FOR THE SWIMMING POOL AND ARGUING FOR POLITICIANS. I SEE YOUR OFF-SIDE TRAP AS A SAD ATTEMPT TO COVER FOR LACK OF SPEED YOUR DIVING JUST PROVES THAT YOUR FINISHING TOUCH IS AS WEAK AS THE TV RECEPTION IN MONGOLIA. I PLAY MY FOOTBALL WITH MY ACCENT. WITH MY STYLE AND MY JOY. I AM AS LOCAL AS THE WEATHER. THIS IS MY GAME.
  • 23.  
  • 24.  
  • 25.  
  • 26. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 28. ’ THERE IS NO REAL LIFE AND DIGITAL LIFE, IT’S THE SAME PLACE.’ Jeffrey Cole, Center for the Digital Future at USC Annenberg School
  • 29.  
  • 30.  
  • 31.  
  • 32. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 34. ” The role of traditional media is more limited than ever before. Our ad messages co-exist alongside thousands of other voices that consumers trust more, like their peers. In the past marketing went deeper into the funnel, beginning with awareness and continuing into consideration and preference. But now the the drivers of consideration and preference hva shifted in roves to the web and social media, confining traditional media to mer awareness drivers.” Bob Greenberg, Adweek
  • 35.  
  • 36.
  • 37. ’ RATHER THAN SHRINKING, TV (VIDEO) WILL GROW DRAMATICALLY IN IMPORTANCE.’ Center for the Digital Future at USC Annenberg School
  • 38. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 39. CLICKS ARE ALL THAT COUNT
  • 40.  
  • 41. Image by jessielein/flickr.com SHORT-TERM NO HISTORY NO FUTURE NO BRAND EQUITY REPETITIOUS PREDATOR/PREY MODEL NO COMMUNICATION EFFECTS
  • 42. OPTIMIZE OR INNOVATE? ACCOUNTABILITY OR EFFECTIVENESS?
  • 43. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 44. IT’S ALL ABOUT TECHNIQUE Image by bronx/flickr.com
  • 45.  
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  • 48.  
  • 49.  
  • 50.  
  • 51.  
  • 52. WHY WOULD SOMEONE SPEND TIME ON … WHY WOULD SOMEONE BE INTERESTED IN … HOW EXCITING IS THE SAME THING EVERY TIME CAN YOU EXPECT ENGAGEMENT WITHOUT BEING ENGAGED … WHY WOULD SOMEONE CARE, IF … DOESN’T CARE ABOUT ANYTHING WHAT TYPE OF ENGAGEMENT DO YOU GET IF YOU TRY TO CONTROL IT WHY WOULD SOMEONE TALK ABOUT … IS IT ALL ABOUT TECHNIQUE?
  • 53. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 55.  
  • 56.  
  • 57.  
  • 58.  
  • 59.  
  • 60. Image by thomashawk/flickr.com BRAND POLICE
  • 61. LARRY LIGHT: BRAND JOURNALISM
  • 62. Product Price Place Concept Product Price Place Promotion JAN RIJKENBERG: CONCEPT BRANDS
  • 63. JOHN GRANT: DYNAMIC CULTURAL MOLECULES
  • 65.  
  • 66. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 68. FROM AT TO FOR FROM AVOIDANCE TO CONNECTION
  • 69.  
  • 70.  
  • 71.  
  • 72.  
  • 73. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 75. ” The tricky thing to come to terms with is putting away your medallions and teeth whitening toothpaste and learning to take an interest in your customers lives .” John Grant Image by prozaciswack/flickr.com
  • 76.  
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  • 78.  
  • 79.  
  • 80. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 82. BOWLING OR PINBALL ADVERTISING? Matias Palm-Jensen , Farfar Image by kapungo/flickr.com
  • 83. IDEAS PEOPLE LOVE TO SHARE
  • 84. 1 OF 20 IDEAS YEAR 1: 36 MILLION YEAR 2: 193 MILLION 30% MORE LIKELY TO BUY EMAIL FOLLOW-UP
  • 85.  
  • 86. 35.000 APPLICANTS 200 COUNTRIES THE PR, THE PR
  • 87.  
  • 88. The big fat one: HAVE WE EVER HAD CONTROL? NO SO LET GO
  • 89. 1. Cyberspace is something else Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising
  • 90. Image by threeerin and robpatrick/flickr.com 2. TV is dead 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 91. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands should never change 6. Image is everything 3. Clicks are all that count 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 92. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands should never change 6. Image is everything 3. ROI is the result, not the start 4. It’s all about technique 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 93. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands should never change 6. Image is everything 3. ROI is the result, not the start 4. It’s all about concepts 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 94. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Image is everything 3. ROI is the result, not the start 4. It’s all about concepts 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 95. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Target target groups 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 96. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Connect in context/relevance 8. Big is beautiful 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 97. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Connect in context/relevance 8. Try, listen and learn, try again 9. People hate advertising NOW UPDATED 1. Cyberspace and RL the same
  • 98. Image by threeerin and robpatrick/flickr.com 2. TV’s role will change and grow 5. Brands are alive 6. Value replacing image 3. ROI is the result, not the start 4. It’s all about concepts 7. Connect in context/relevance 8. Try, listen and learn, try again 9. People applaud good advertising NOW UPDATED 1. Cyberspace and RL the same
  • 99.