This webinar discussed how unattended computer operations through automation can help banks meet their needs. It featured an interview with Jim Sweeney of Hills Bank who discussed how Robot software helped automate their file transfers, scheduling, backups, alerts and reporting. The webinar demonstrated how Robot/SCHEDULE automates jobs, Robot/CONSOLE monitors systems and alerts staff, Robot/SAVE backs up systems unattended, and Robot/REPORTS distributes reports. Automation with Robot can improve efficiency, help meet regulations, eliminate errors and provide the highest level of automation and quality for banks.

1. Unattended Computer Operations
in the Banking Industry
SPECIAL GUEST
Jim Sweeney, Hills Bank
First Vice President of IS
and Computer Operations

2. Upcoming Webinars

3. Chuck Losinski
Director of Automation Technology – Robot
Broadcasting live from Eden Prairie in Minnesota, USA
Yvonne Schumacher
Training and Services Consultant
Unattended Computer Operations
in the Banking Industry

4. Does your team need more automation?
Unattended Computer Operations
in the Banking Industry

5. Agenda
• Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider

6. Banking Industry Issues
• Consistent processing needed (no mistakes)
• Customers must not see the problem first
• Unplanned downtime not allowed
• Lots of regulations: GLBA, FDIC, state and internal auditors
• Many vendor applications that need coordination
• Maintain current IT staffing level while growing the bank
• Not enough time…and time is money

7. Agenda
• Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider

8. Jim Sweeney
First Vice President
Information Systems – Computer Operations

9. • Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider
Agenda

10. What We Resolved
• Automated file transfer processes between servers
• Organized processing occurs in the correct order
• Established an escalation notification process
for Jim and data center staff
• Messages are intercepted at key processing points
• Jobs reacting to messages from Jack Henry
• Monitor server equipment
• Automated full system restricted state backup
• No night operator!

11. Agenda
• Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider

12. How Robot/SCHEDULE Helped
• Event-driven schedule
– Reactive jobs
– Group jobs
• File Transfers
– File renames
– File dependencies
• Reporting
– Who changed the job?
– Who’s authorized to change jobs?
– History of the jobs

13. Robot/SCHEDULE
IBM i
Enterprise Server
− History
− Events
Robot/SCHEDULE and
Robot/SCHEDULE Enterprise

14. Robot/SCHEDULE Demonstration
• Create a group job with members
• Create a reactive job
• Execute a file transfer
• Show the:
– Completion history and Schedule Activity Monitor
– Good Morning Report
– Audit results
• Show Robot/ALERT interface

15. Agenda
• Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider

16. How Robot/CONSOLE Helped
• Message Centers
– Escalation that is flexible
– Monitor system objects or “resources” like job queues and
subsystem status
• Central Console
– “See” all IBM i events in one window
– Robot/NETWORK consolidation and performance monitoring
• Message Sets
– Intercept messages from your business application
– Execute jobs or other commands
– Automate message response

17. Message
Queues
QSYSOPR
App *MSGQ
Resources:
Devices,
subsystems,
jobs, job queues,
CPU, HTTP,
MQ
Logs:
QAUDJRN
FTP
QHST
Robot/CONSOLE
on each partition
Robot/ALERT
Two-Way
SMTP/POP3, SNMP, SMS
Robot/NETWORK Status Center
Notification of Exceptions
SNMP/PING:
Robot/TRAPPER

18. Robot/CONSOLE Demonstration
• Show message center escalation setup
• Show notification lists
• Create a message set to answer inquiry messages
• Create a message set to intercept an info message then
execute a job
• Show resource monitoring
• Show Robot/TRAPPER message center for PINGING
• Show Robot/ALERT interface

19. Agenda
• Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider

20. How Robot/SAVE Helped
• You tell us your save requirements
– Full system or only certain libraries or directories
– How long to keep the data
• We track volume usage and catalog objects saved
– Generate audit and restoration reports automatically
– Automate tape tracking (physical or virtual)
– Easy restore operations (one object or full system)

21. A /systems Company
Robot/SAVE Overview
Libraries, documents,
files, programs,
IFS directories, and files
Restricted State
Object Archive
Tape Vaulting
Any IBM i
Save
Restoration Reports
VTL or AML
Centralized
Media
Management
Encryption

22. Robot/SAVE Demonstration
• Show a typical backup setup in Robot/SAVE
– Library and IFS objects
• Show media tracking
• Show object archive
• Show Robot/ALERT interface

23. Agenda
• Banking Industry Issues
• Interview with Jim Sweeney at Hills Bank
• A Summary of What We Resolved
• How Robot/SCHEDULE and Enterprise Helped
• How Robot/CONSOLE and ALERT Helped
• How Robot/SAVE Helped
• Other Products to Consider

24. Banks Need to Process Reports
Robot/REPORTS
• Automate report distribution
– Email
– Print remotely
– View online
• Build archival process around business
and operations reports
– Retention system
• Satisfy auditors with historical information

25. Robot/REPORTS Overview
Online Storage
Report
Viewing
Print on Demand
PDF, HTML,
CSV, or TXT
Segment
and Bundle
Reports
Report
Security
and Audit
Short-Term or
Long-Term
Archive

27. © 2013 Help/Systems. Company Confidential.3/20/2014 27
InterMapper suite of network monitoring, mapping, and alerting software is
comprised of 3 products which work together seamlessly:
InterMapper ●
InterMapper Flows ● InterMapper RemoteAccess

29. PRESENTATION RECAP:
• Automation improves efficiency
• Automation helps you meet regulations and pass audits
• Automation eliminates errors
• The integrated Robot solution offers the highest level of both
automation and quality
Questions?

30. Thank you for joining us today!
Website: www.helpsystems.com
Telephone: 800-328-1000 sales
952-933-0609 support
Special Guest: Jim Sweeney from Hills Bank in Hills, Iowa
Presenters: chuck.losinski@helpsystems.com
yvonne.schumacher@helpsystems.com
Contact Information
Chuck Losinski
Director of Automation
Technology – Robot
Yvonne Schumacher
Training and Services
Consultant