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MOOCS: connecting and learning in 
open online environments – an 
autoethnography 
Irish Learning Technology Association Conference 
May 29th and 30th, 2014 
University College Dublin, Ireland 
Helen Crump 
@crumphelen 
#EdTech14
stands for massive, open, online course 
but this does not tell the whole story 
Image : Wikimedia Commons (CC NC SA )
At first 
Used to describe an open online course offered by the University of 
Manitoba, Canada in 2008. 
Designed to try-out the principles of connectivism – 
highly networked, disaggregated mode of social learning. 
Since then 
MOOCs have gone on to be offered not only by a range of providers 
across a range of platforms utilising a range of pedagogical 
approaches.
MOOCs 
represent 
“something larger than a course”. 
Veletsianos (2013) 
They signal a response to: 
o the high cost of higher education 
o innovations in educational technology 
o moves towards modernisation and globalised provision 
o efforts to open up access
Early days 
relatively little known about impact on teaching & learning 
understanding of learning experiences particularly scant 
Research largely the result of 
institutional surveys, learning analytics 
and big data, often conducted within 
the confines of single MOOCs. 
Pressing need to gain qualitative 
understanding from learner’s 
perspective (Veletsianos, 2013).
Autoethnography: 
process and product 
Combining research and writing 
seeks to describe and thoughtfully analyse personal 
experience in order to understand 
cultural experience 
(Ellis and Bochner, 2000).
Helen Crump: autoethnographer 
“I come to take up this 
role through the 
combined consequence 
of agency and 
serendipity”. 
“I was keen to continue 
my exploration of digital 
literacies and online 
learning”.
MOOC provider platform date number enrolled 
Program for Online Teaching 
Certificate #POTcert 
Volunteer faculty, 
Mira Costa College, 
San Diego 
Distributed Sept 2012 to May 2013 30 approx. 
MOOC MOOC 
#moocmooc 
Hybrid Pedagogy Canvas Network & 
Distributed 
Jan 6th to Jan 12th, 2013 1000+ 
Open Learning Design Studio’s 
Learning Design for a 21st Century 
Curriculum#OLDSMOOC 
JISC Distributed Jan 10th to Mar 13th, 2013 2420 
Educational Technology and 
Media #ETMOOC 
Alec Couros and 
‘Conspirators’ 
Distributed Jan 13th to Mar 30th, 2013 2000+ 
eLearning and Digital Cultures 
#EDCMOOC 
Edinburgh University Coursera Jan 28th to Mar 3rd, 2013 42,844 
Social Media #CNSoME Instructure Canvas Canvas Network Feb 25th to May 5th, 2013 Not known 
Open Course in Technology 
Enhanced Learning #ocTEL 
Association for 
Learning Technology 
Distributed April 3rd to June 21st, 2013 1000+ 
Learn Moodle #learnmoodle Certified Moodle 
Partners 
Moodle Sept 1st to Sept 29th, 2013 8000+ 
Open Badges: New Currency in 
Professional Credentials 
#OpenBadgesMOOC 
Blackboard, Mozilla, 
SRSC and WCET 
Blackboard Sept 9th to Oct 20th, 2013, Not known 
Exploring Personal Learning 
Networks #xplrpln 
Northwestern 
University, Illinois. 
Distributed Oct 7th to Nov 5th, 2013 128 
How To Be An Effective Digital 
Curator #dcurate 
Sam Burrough and 
Martin Couzins 
Curatr Jan 8th to Jan 22nd, 2014 300+ 
Rhizomatic Learning #rhizo14 Dave Cormier P2PU Jan 14th to Feb 25th, 2014 500 approx.
Reflective Enquiry 
This autoethnography considers 
the type of learning promoted 
by MOOCs 
and 
asks how learning is achieved and 
by what mechanisms it is 
facilitated and supported.
Getting started 
Reflect on learning and post to the web in 
a personal blog. 
“I soon managed to develop a level of comfort with the 
blogging process and gain confidence from supportive 
comments received”. 
In such environments, learners must have confidence and be 
competent using the tools in order to mediate the key learning 
interactions (Kop, 2011).
Learning socially with peers 
eLearning and Digital Cultures MOOC 
Discussion forums 
Alternative peer spaces 
“fantastic level of participant-led networked activity 
initiated in the #EDCMOOC Facebook group.” 
“alternative peer spaces became key learning space”.
Developing connectivist proclivities 
through social networked learning. 
“EDCMOOC and ETMOOC presumably afforded 
me with an experience similar to that conceived 
of by the early exponents of MOOCs” 
 
highly networked, disaggregated social 
learning, illustrating the principles of 
connectivism 
Social Media MOOC on the Canvas platform
 
tutor-led approach, configured with a quiz 
(about Twitter) that I was unable to pass
xMOOC/cMOOC binary 
Restricts more nuanced understanding of the phenomenon. 
Lane (2013) identifies task-based (or project-based) MOOCs 
Conole (2013) develops 12 design dimension classification
Negotiating pedagogies & design 
‱ project-based, constructionist approach 
‱ group-defined learning design project 
‱ choice of a high or low-level learner activity pathways 
‱ plethora of online spaces 
"the use of unfamiliar technologies such as Cloudworks 
presented an additional challenge to many participants in the 
first week” Cross (2013).
Making connections 
“Locating this individual and realising that 
we had corresponding aims was as an 
important support for learning in the 
complex environment of OLDSMOOC.” 
“One individual posted a Twitter link to 
pictures of her recent camping trip. This simple 
act triggered conversation, which helped 
spawn the development of a supportive, and 
on-going, learning network.”
Pondering participation 
“guilt at missing out steps” 
“That’s the beauty of this type of learning and my preference towards 
the cMOOCs. I get as much as I want out of them. I don’t have to do 
every activity if it is irrelevant to my direct needs[
]. I don’t feel guilty 
about not completing the tasks because there’s no qualification, 
accreditation or monetary consequence – the true learning is purely self 
motivation, curiosity and application” (Blunden, 2013).
Dropout & models of participation 
Formal completion rates seldom rise above 10% (Jordan, 2013). 
Models of participation: Kizilcec et 
al., 2013; Hill, 2013 and Milligan et al., 
2013. 
Descriptors closely bound to 
engagement within defined 
pathways of individual MOOCs, and 
do not fully capture the experience. 
‘Dropout’ not clearly defined. 
(Liyanagunawardena, et al. ,2014)
Challenging tidy categorisation 
#rhizo14 – “I did not engage with 
prescribed activities beyond week two, 
but I continue to interact in the Facebook 
group that supports ongoing community”. 
#ETMOOC – “I participated with ‘muted 
activity’ at the time, but I have returned 
to the archive on a number of occasions”. 
“It is the combination of personal learning objectives and the 
freedom to roam, to ‘choose your own path’ [
] that drives my 
participation.” 
Accords with the ideas of rhizomatic learning (Cormier, 2011).
Pondering the metrics of success 
As learners can freely engage in these environments without penalty, 
it begs the question ‘what constitutes learning success’. 
Traditionally, success is determined by the institution with the award 
of a certificate of achievement, but now 
the learner
Success, in my mind 
Not certificates or badges 
“Success is the realisation of learning 
pertinent to my goals, derived through 
active blogging, social learning with peers 
and the development of ongoing network 
connections”. 
Closely adheres to the descriptor of active 
participant that Milligan et al. (2013) 
identify as conferring success within 
connectivist environments.
MOOC Participation and success 
Program for Online Teaching Certificate #POTcert Active – entire course 
Awarded Certificate of Completion 
MOOC MOOC 
#moocmooc 
Active – part course 
Open Learning Design Studio’s Learning Design for a 21st Century Curriculum 
#OLDSMOOC 
Active – entire course 
Awarded full set of badges 
Educational Technology and Media #ETMOOC Active/passive – entire course – returned to course archive 
afterwards 
eLearning and Digital Cultures #EDCMOOC Active – entire course 
Awarded Certificate of Completion 
Social Media #CNSoME Passive – disengaged in week 2 
Open Course in Technology Enhanced Learning #ocTEL Active – part course 
Learn Moodle #learnmoodle Passive – entire course 
Open Badges: New Currency in Professional Credentials 
#OpenBadgesMOOC 
Passive – part course 
Exploring Personal Learning Networks #xplrpln Active – entire course 
How To Be An Effective Digital Curator #dcurate Active (but did not blog) – entire course 
Awarded badge of completion 
Rhizomatic Learning #rhizo14 Active – part course – continued interaction in Facebook 
community group 
Active = realisation of learning goals, derived through active blogging, social networked learning with peers and the development of ongoing 
network connections. 
Passive = realisation of learning goals, derived through engagement with course readings and some activities, mostly within course platform.
Key Themes 
Social networked learning as guiding force 
The role of connection in achieving learning 
Self-efficacy as a product of experience 
Self-direction/determination increases overtime
Social networked learning 
as guiding force 
focus on learner-centred and 
process driven learning 
supports seemingly borderless 
learning 
promotes active engagement, peer 
learning, knowledge sharing, 
collaboration & personalised 
learning 
Closely aligned with ethos that defines connectivist MOOCs (McGill, 2013).
Role of connection in achieving learning 
The overall ability to connect 
proves crucial in this study. 
The achievement of connection 
is central to connectivist ideas. 
Applied “connection as the unit 
of analysis in learning” across 
her learning landscape (Siemens, 
2012, 30) .
Self-efficacy as a product of experience 
Experience 
Confidence 
Connection 
Learning 
Supported by the work of Kop et al. (2011) and Milligan et al. (2013).
Self-direction/determination 
increasing overtime 
Development of a unique pathway 
across range of MOOCs. 
Increasingly tailored to meet personal 
learning objectives. 
Increasingly less concerned with 
course completion and the guilt often 
associated with the notion of dropout 
Expression of self-determined learning, where personal experience and 
context is key, and the learner is “the major agent in their own learning” (Hase 
& Kenyon, 2007, p. 112).
Conclusions 
Difficult to claim generalised conclusions from this study. 
Research must now
 
Be scaled and augmented 
with methods designed to 
discover enhanced 
understanding of learners’ 
goals and patterns of their 
participation across a series 
of MOOCs over time.
To ‘open up conversation’ 
modernising higher education 
How relevant is the type of 
learning outlined here in the 
context higher education? 
What role will higher 
education play in ensuring 
that learners develop social 
networked learning skills for 
lifelong learning in the future?
Thank You 
 
Helen Crump 
@crumphelen 
#EdTech14

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MOOCs - Connecting and Learning in Open Online Environments: An Autoethnography by Helen Crump

  • 1. MOOCS: connecting and learning in open online environments – an autoethnography Irish Learning Technology Association Conference May 29th and 30th, 2014 University College Dublin, Ireland Helen Crump @crumphelen #EdTech14
  • 2. stands for massive, open, online course but this does not tell the whole story Image : Wikimedia Commons (CC NC SA )
  • 3. At first Used to describe an open online course offered by the University of Manitoba, Canada in 2008. Designed to try-out the principles of connectivism – highly networked, disaggregated mode of social learning. Since then MOOCs have gone on to be offered not only by a range of providers across a range of platforms utilising a range of pedagogical approaches.
  • 4. MOOCs represent “something larger than a course”. Veletsianos (2013) They signal a response to: o the high cost of higher education o innovations in educational technology o moves towards modernisation and globalised provision o efforts to open up access
  • 5. Early days relatively little known about impact on teaching & learning understanding of learning experiences particularly scant Research largely the result of institutional surveys, learning analytics and big data, often conducted within the confines of single MOOCs. Pressing need to gain qualitative understanding from learner’s perspective (Veletsianos, 2013).
  • 6. Autoethnography: process and product Combining research and writing seeks to describe and thoughtfully analyse personal experience in order to understand cultural experience (Ellis and Bochner, 2000).
  • 7. Helen Crump: autoethnographer “I come to take up this role through the combined consequence of agency and serendipity”. “I was keen to continue my exploration of digital literacies and online learning”.
  • 8. MOOC provider platform date number enrolled Program for Online Teaching Certificate #POTcert Volunteer faculty, Mira Costa College, San Diego Distributed Sept 2012 to May 2013 30 approx. MOOC MOOC #moocmooc Hybrid Pedagogy Canvas Network & Distributed Jan 6th to Jan 12th, 2013 1000+ Open Learning Design Studio’s Learning Design for a 21st Century Curriculum#OLDSMOOC JISC Distributed Jan 10th to Mar 13th, 2013 2420 Educational Technology and Media #ETMOOC Alec Couros and ‘Conspirators’ Distributed Jan 13th to Mar 30th, 2013 2000+ eLearning and Digital Cultures #EDCMOOC Edinburgh University Coursera Jan 28th to Mar 3rd, 2013 42,844 Social Media #CNSoME Instructure Canvas Canvas Network Feb 25th to May 5th, 2013 Not known Open Course in Technology Enhanced Learning #ocTEL Association for Learning Technology Distributed April 3rd to June 21st, 2013 1000+ Learn Moodle #learnmoodle Certified Moodle Partners Moodle Sept 1st to Sept 29th, 2013 8000+ Open Badges: New Currency in Professional Credentials #OpenBadgesMOOC Blackboard, Mozilla, SRSC and WCET Blackboard Sept 9th to Oct 20th, 2013, Not known Exploring Personal Learning Networks #xplrpln Northwestern University, Illinois. Distributed Oct 7th to Nov 5th, 2013 128 How To Be An Effective Digital Curator #dcurate Sam Burrough and Martin Couzins Curatr Jan 8th to Jan 22nd, 2014 300+ Rhizomatic Learning #rhizo14 Dave Cormier P2PU Jan 14th to Feb 25th, 2014 500 approx.
  • 9. Reflective Enquiry This autoethnography considers the type of learning promoted by MOOCs and asks how learning is achieved and by what mechanisms it is facilitated and supported.
  • 10. Getting started Reflect on learning and post to the web in a personal blog. “I soon managed to develop a level of comfort with the blogging process and gain confidence from supportive comments received”. In such environments, learners must have confidence and be competent using the tools in order to mediate the key learning interactions (Kop, 2011).
  • 11. Learning socially with peers eLearning and Digital Cultures MOOC Discussion forums Alternative peer spaces “fantastic level of participant-led networked activity initiated in the #EDCMOOC Facebook group.” “alternative peer spaces became key learning space”.
  • 12. Developing connectivist proclivities through social networked learning. “EDCMOOC and ETMOOC presumably afforded me with an experience similar to that conceived of by the early exponents of MOOCs” 
 highly networked, disaggregated social learning, illustrating the principles of connectivism Social Media MOOC on the Canvas platform
 tutor-led approach, configured with a quiz (about Twitter) that I was unable to pass
  • 13. xMOOC/cMOOC binary Restricts more nuanced understanding of the phenomenon. Lane (2013) identifies task-based (or project-based) MOOCs Conole (2013) develops 12 design dimension classification
  • 14. Negotiating pedagogies & design ‱ project-based, constructionist approach ‱ group-defined learning design project ‱ choice of a high or low-level learner activity pathways ‱ plethora of online spaces "the use of unfamiliar technologies such as Cloudworks presented an additional challenge to many participants in the first week” Cross (2013).
  • 15. Making connections “Locating this individual and realising that we had corresponding aims was as an important support for learning in the complex environment of OLDSMOOC.” “One individual posted a Twitter link to pictures of her recent camping trip. This simple act triggered conversation, which helped spawn the development of a supportive, and on-going, learning network.”
  • 16. Pondering participation “guilt at missing out steps” “That’s the beauty of this type of learning and my preference towards the cMOOCs. I get as much as I want out of them. I don’t have to do every activity if it is irrelevant to my direct needs[
]. I don’t feel guilty about not completing the tasks because there’s no qualification, accreditation or monetary consequence – the true learning is purely self motivation, curiosity and application” (Blunden, 2013).
  • 17. Dropout & models of participation Formal completion rates seldom rise above 10% (Jordan, 2013). Models of participation: Kizilcec et al., 2013; Hill, 2013 and Milligan et al., 2013. Descriptors closely bound to engagement within defined pathways of individual MOOCs, and do not fully capture the experience. ‘Dropout’ not clearly defined. (Liyanagunawardena, et al. ,2014)
  • 18. Challenging tidy categorisation #rhizo14 – “I did not engage with prescribed activities beyond week two, but I continue to interact in the Facebook group that supports ongoing community”. #ETMOOC – “I participated with ‘muted activity’ at the time, but I have returned to the archive on a number of occasions”. “It is the combination of personal learning objectives and the freedom to roam, to ‘choose your own path’ [
] that drives my participation.” Accords with the ideas of rhizomatic learning (Cormier, 2011).
  • 19. Pondering the metrics of success As learners can freely engage in these environments without penalty, it begs the question ‘what constitutes learning success’. Traditionally, success is determined by the institution with the award of a certificate of achievement, but now the learner
  • 20. Success, in my mind Not certificates or badges “Success is the realisation of learning pertinent to my goals, derived through active blogging, social learning with peers and the development of ongoing network connections”. Closely adheres to the descriptor of active participant that Milligan et al. (2013) identify as conferring success within connectivist environments.
  • 21. MOOC Participation and success Program for Online Teaching Certificate #POTcert Active – entire course Awarded Certificate of Completion MOOC MOOC #moocmooc Active – part course Open Learning Design Studio’s Learning Design for a 21st Century Curriculum #OLDSMOOC Active – entire course Awarded full set of badges Educational Technology and Media #ETMOOC Active/passive – entire course – returned to course archive afterwards eLearning and Digital Cultures #EDCMOOC Active – entire course Awarded Certificate of Completion Social Media #CNSoME Passive – disengaged in week 2 Open Course in Technology Enhanced Learning #ocTEL Active – part course Learn Moodle #learnmoodle Passive – entire course Open Badges: New Currency in Professional Credentials #OpenBadgesMOOC Passive – part course Exploring Personal Learning Networks #xplrpln Active – entire course How To Be An Effective Digital Curator #dcurate Active (but did not blog) – entire course Awarded badge of completion Rhizomatic Learning #rhizo14 Active – part course – continued interaction in Facebook community group Active = realisation of learning goals, derived through active blogging, social networked learning with peers and the development of ongoing network connections. Passive = realisation of learning goals, derived through engagement with course readings and some activities, mostly within course platform.
  • 22. Key Themes Social networked learning as guiding force The role of connection in achieving learning Self-efficacy as a product of experience Self-direction/determination increases overtime
  • 23. Social networked learning as guiding force focus on learner-centred and process driven learning supports seemingly borderless learning promotes active engagement, peer learning, knowledge sharing, collaboration & personalised learning Closely aligned with ethos that defines connectivist MOOCs (McGill, 2013).
  • 24. Role of connection in achieving learning The overall ability to connect proves crucial in this study. The achievement of connection is central to connectivist ideas. Applied “connection as the unit of analysis in learning” across her learning landscape (Siemens, 2012, 30) .
  • 25. Self-efficacy as a product of experience Experience Confidence Connection Learning Supported by the work of Kop et al. (2011) and Milligan et al. (2013).
  • 26. Self-direction/determination increasing overtime Development of a unique pathway across range of MOOCs. Increasingly tailored to meet personal learning objectives. Increasingly less concerned with course completion and the guilt often associated with the notion of dropout Expression of self-determined learning, where personal experience and context is key, and the learner is “the major agent in their own learning” (Hase & Kenyon, 2007, p. 112).
  • 27. Conclusions Difficult to claim generalised conclusions from this study. Research must now
 Be scaled and augmented with methods designed to discover enhanced understanding of learners’ goals and patterns of their participation across a series of MOOCs over time.
  • 28. To ‘open up conversation’ modernising higher education How relevant is the type of learning outlined here in the context higher education? What role will higher education play in ensuring that learners develop social networked learning skills for lifelong learning in the future?
  • 29. Thank You  Helen Crump @crumphelen #EdTech14