Building energy for change in your team, organisation, community or system

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS
Building energy for change
in your team, organisation,
community or system
NHS Horizons
|@HorizonsNHS

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS
• We tune into the latest change thinking
and practice in healthcare and other
industries around the world
• The team has emerged through years of
supporting change in the NHS and the
wider health and care system
• A small, diverse team of people within the English
National Health Service that supports change
agents and builds change agency

Presenting today
Helen Bevan
@helenbevan
Rosanna Hunt
@rosielhunt
Zoe Lord
@zoelord1
Leigh Kendall
@leighakendall

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS |@HorizonsNHS
Remember a time…
When you were part of a high performing, high energy
team
As a pair, write down three words or phrases that
summarise how it felt being part of such a team
Say hello to the
person next to you

www.england.nhs.uk/expo | @ExpoNHS | #Expo17NHS|@HorizonsNHS
Remember a time…
When you were part of a team that WASN’T high
performing or high energy
As a pair, write down three words or phrases that
summarise how it felt being part of such a team

Creating energy for change
is a high priority for team performance
The capacity and drive of a
team, organisation or system to
act and make the difference
necessary to achieve its goals
http://www.institute.nhs.uk/tools/ener
gy_for_change/energy_for_change_.ht
ml
“Energy for change” is defined as

Teams with HIGH productive energy scored higher on:
overall performance - 14% higher
productivity – 17%
efficiency – 14%
customer satisfaction – 6%
customer loyalty – 12%
|@HorizonsNHS
There is a relationship between
high energy and high performance

Psychological
Physical
Spiritual
Social Intellectual
Teams perform best when
five energies are high
Source: http://www.institute.nhs.uk/tools/energy_for_change/energy_for_change_.html

Energy of personal
engagement, relationships and
connections between people
Social energy
It’s where people feel a sense of
“us and us”
rather than
“us and them”

Energy of commitment to
a common vision for the
future, driven by shared
values and a
higher purpose
Spiritual energy
|@HorizonsNHS
Gives people the confidence to move towards a different
future that is more compelling than the status quo

Energy of courage,
resilience and feeling safe
to do things differently
Involves feeling supported to make a change and
trust in leadership and direction
Psychological energy
|@HorizonsNHS

Energy of action,
getting things done and
making progress
The flexible, responsive drive to
make things happen
Physical energy
|@HorizonsNHS

Energy of analysis,
planning and thinking
Involves gaining insight as well as planning and
supporting processes, evaluation, and arguing a
case on the basis of logic/ evidence
Intellectual energy

High and low ends of each
energy domain
Social isolated solidarity
Spiritual uncommitted higher purpose
Psychological risky safe
Physical fatigue vitality
Intellectual Illogical reason
LOW HIGH

Which group is likely to have higher spiritual
energy scores:
• clinicians
• non-clinicians
As you get closer to the to the CEO in the
structure:
• are you likely to have higher
or lower overall energy scores?
Some questions:
Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team

Which group is likely to have higher spiritual
energy scores:
• clinicians
• non-clinicians
As you get closer to the to the CEO in the
structure:
are you likely to have higher or lower
overall energy scores?
Some questions:
Source: Respondents to the energy for change questionnaire NHSIQ/Horizons team

1
2
3
4
5
Social
Spiritual
PsychologicalPhysical
Intellectual
Team 1:
What’s your
assessment of their
energy for change?

The challenge of
disproportionately high
intellectual energy
Intellectual energy on its own isn’t transformational
It keeps leaders in their comfort zone (intellect to intellect)
|@HorizonsNHS

1
2
3
4
5
Social
Spiritual
Intellectual
Team 2:
What’s your
assessment of their
energy for change?

1
2
3
4
5
Social
Spiritual
Intellectual
|@HorizonsNHS
Where’s the energy for
change in your team?

“Leadership is not about making
clever decisions and doing
bigger deals. It is about
helping release the positive
energy that exists naturally
within people”
Henry Mintzberg
There has never been a time in the history of health
and care when this advice has been more pertinent
|@HorizonsNHS

Building energy for change in your team, organisation, community or system

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