1. Heba Tallah Hesham Kamal
Villa 119 – Nahda Sq, Sherouk City Egypt
Experienced, strategic, proactive, HR professional with a comprehensive understanding of HRM,
business, and operations.
Wide Experience in planning, organizing and developing the overall function of HR,
Driving employee engagement and work-life balance initiatives, manage internal communication and
build harmonious employee relations.
Driving the company strategy and business vision into HR strategies that will enable delivering
employee engagement and strong business results.
Area of Expertise:
-Comp. & ben; Rewards Management - Talent Management, Rewards, Transfer & Retention
-Performance Management -HRIS implementation
-Training & Development -Employee Engagement
-Recruitment & selection -Job Evaluation
-Organization structure & levelling -Social Insurance & Labor Law
-Contracts / tenders -Audits, Document control & ISO certification
-Policies & Procedures formation -Budget preparation & Control
HR Business Partner
Maersk Egypt Cluster : Egypt and Lebanon
Fully in charge of the HR department in Egypt and Lebanon, handling 250 employees and
crew members. Remotely reporting Cluster HR Manager in Turkey.
In charge of the Talent pool and developing and retaining talents
Comp. & Ben.; Rewards Management
Studying benefits against the market through the annual survey (HAY or Mercer)
Organization leveling and Structure
Policies and Guidelines:
In charge of all company policies, procedure and guidelines. Maintaining and continuous
improvement and benchmarking against the market.
Staff Entertainment & Employee Engagement
Annual staff team buildings, CSRs, family events, seniority awards and recognition
SAP System Super User for Egypt Cluster (Egypt, Lebanon, Libya& Syria).
Was in charge of the full deployment of SAP and blueprinting in Egypt cluster and training of all
HR Projects: - examples -
Full Outsourcing and Streamlining HR operations, payroll and recruitment
Employee Handbook ( “HR & You” Website)
Diversity and Inclusion
Employee Engagement Survey
Employee Value proposition
Deployment of new “ Cultural Amplifiers”
Administration Department Transformation & Outsourcing
Manage Service Provider
Was fully in charge of the outsourcing project of HR Operations, payroll and recruitment to 3rd
party agents in Egypt and Lebanon
Managing the service provided by the outsourcing company handling HR Operations, Payroll and
recruitment maintaining the needed level of service after the migration.
Training and Development
Overseeing personal development plans making sure all employees get the need
Evaluating training after it’s conducted. Quality and effectiveness (2-3 months after )
Development :Studying employees record , discussing suitable rotations/internal moves
Performance Management: Oversee, support and report on the annual performance
management cycle Objective setting, periodic review & performance appraisal
Study and retain key Talents in the organization through annual development
3. Adding to the above HR Activities, I have headed all the Administration department/ team
for over a year from Jan 2014 until April 2015. Handling the below with 4 admin. Team
members, 10 office boys/runners & Drivers, 5 Branches (Cairo – Alexandria – Port Said,
Suez & Beirut) and was in charge of the department outsourcing project.
Marketing, Branding & Company Events (Printing material, brochures, giveaways ... etc.)
All Travel & Company Cars
Company Lines and Mobile Sets
Medical & Non-Life Insurance (Office, fire, cars … etc.)
Pantry & Stationary
Offices Well Being: Cleaning, Maintenance, Security…etc.
Six Thinking Hats
Social Insurance & Labor Law
Smart Worker 7 Habits – Franklyn Covey
Insurance coordinator (Senior)
June 2009-December 2009
o Same job description as below, with more target and more responsibilities regarding my
10th August 2008 – 31st May 2009
o Achieve sales targets set for the assigned branch through Motivating and coaching the
bank’s account officers through establishing and maintaining a good working relationship
in addition to individual sales effort
o Coordinate with the Operations Department to ensure issuance of the policy and
o After Sale: Handle all customer problems and complaints maximizing customer
Commercial International Bank (CIB), Shams Branch
Summer 2006 & 2007
Customer Service department & Back office
Bachelor of Commerce : July 2008
Ain Shams University, Cairo, Egypt
Egyptian Language School, Secondary Education.
Date of Birth: 8/1/1987
Marital Status: Married