1. Hassan Abdou Abd El-Azem
Alzaher Sq , Cairo, Egypt
GSM: (011) 43030557/(012)23986745 Email: xnetserv@gmail.com
SYSTEMS ADMINISTRATOR
Proven Success in Systems Optimization and Strategic IT Solutions
 Accomplished systems administrator with 4 years of experience managing server infrastructures and
data-center operations across multiple platforms (Linux, Windows). Effectively plan, install, configure
and optimize the IT infrastructure to consistently achieve high availability and performance.
 Proven ability to create and deliver solutions tied to business growth, organizational development and
systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing
systems, teams in a range of IT environments.
Highlights of IT Skills
 LAN/WAN/Server Administration
 Project Management
 Workflow Planning
 Productivity Improvement
 Technical Support
 Systems Installation,
Configuration & Upgrading
 Security Solutions
 Training & Mentoring
Professional Experience

2. Gargour Technology Company
Down Town , From July ,2014 -Till Now
Act As System Administrator
Key Contributions:
• Manage & troubleshoot the Network Infrastructure of Windows Server 2008/2012.
- Install &troubleshoot software applications that run on Windows Server 2008/2012 servers& testing new
ones before installation.
- Manage & Administrate System Center Family.
- Perform software maintenance including updates & security patches periodically.
- Monitor, maintain & upgrade Backup solution using latest technologies.
- - Implement, administrate & troubleshoot Kaspersky Antivirus Server & its firewall as the enterprise
security solution.
- Cobian & Symantec Backup exec and Windows Backup .
-Mange And Configure Mikrotik Broadband Router And Firewall And DHCP System .
- Negotiation great Deals With Vendors To Get Best Sale .
- Mange Google Apps (Drive – Mail - Contacts –Calendar)
- Mange And Configure With Installation ( CCTV )
- Mange Active Directory – DHCP – DNS – Print Server – GPO – Trust Server – Additional DC – RODC )
- Configure VPN Such As ( Zyxtel Device - Windows Server – Forti Client )
- Create And Configure VLan Service Cisco Workstations And Other Devices
- Mange And Configure Hyper V And VM esxi For Virtual Machines
- Configure MangeEngine Service Desk System
- Manage and Maintaining POP/IMAP Clients and Outlook web access.
- Install & maintain Microsoft Servers on all the company sites & observe its performance all through the
project.
- Evaluate new hardware & software to meet company & clients requirements.
- Manage user accounts; file sharing, access permissions & security based on the company’s policies &
procedures.

3. -Succeeded in automating the IT department process through asset management for the software &
hardware & desktop life cycle management including imaging, policies, software distribution & remote
management.
- Plan & design of future network architecture and evaluate any new network technology& test it before
installation.
-Mange and Replaced major manufacturer’s vulnerable network with FortiGate security through joint
architecture of firewall and DHCP.
Glextel Telecommunication Company
Mokatam , Cairo , From October , 2012 To July ,2012
System Administrator
Consulted with client companies to provide Web-based and network solutions along with strategic
planning and project leadership over systems migration, configuration, administration, upgrades and
troubleshooting initiatives.
Key Contributions:
- Operation and maintenance of network implementation/integration, Troubleshooting
Network
- Installing, Configuration Windows XP, 7, 8, 10, S2008, S2012
- Active directory, File Server, TMG 2010, VPN
- Troubleshooting, performance, configuration) Microsoft Windows, Microsoft Office
Backups.
- Provide daily functional support to users and troubleshoot problems.
- User training.
- Directed the implementation and performance tuning of Windows 2008 Server
environment for client’s global operations.
- Resolved a history of problematic network failure by troubleshooting LAN/WAN
connections between multiple Sites for a regional Eng Sites ..
- Stabilized, expanded and protected client network and PC environment. Built new file
servers to maximize Web hosting, terminal server, file/print sharing and domain control
performance.

4. Future Academy , CAIRO ISM. DESERT RD April 2014 – October 2015
Act As IT Specialist
Key Contributions:
-Managing and administrating a Windows 2012 domain environment that includes:
System backup and restore
Users, Groups, Access Control and Authorization Management
Systems Monitoring
Printing Servers Management
Troubleshooting and problem solving
-Managing ISA Servers
-Managing Exchange Servers 2000, then 2003 version
-Network troubleshooting and problem solving
-Physical layer devices management
-Presentations and reports for top managerial levels
- Operation and maintenance of network implementation/integration, Troubleshooting
Network
- Installing, Configuration Windows XP, 7, 8, 10, S2008, S2012
- Active directory, File Server, TMG 2010, VPN
- Troubleshooting, performance, configuration) Microsoft Windows, Microsoft Office
Backups.
- Provide daily functional support to users and troubleshoot problems.
- User training.
- Directed the implementation and performance tuning of Windows 2008 Server
environment for client’s global operations.
- Resolved a history of problematic network failure by troubleshooting LAN/WAN
connections between multiple Sites for a regional Eng Sites ..
- Stabilized, expanded and protected client network and PC environment. Built new file
servers to maximize Web hosting, terminal server, file/print sharing and domain control
performance.
- Regularly enhance and optimize firewalls, UTMs, Gateway Anti-virus, Gateway Anti-Spam, IDS, IPS,
Content Filtering, URL Filtering, Groups and users' access control, routing policies.

5. Enhance and optimize all security policies and practices for all systems.
- Migrate all environment services from physical to VMware ESXi while ensuring high availability and
redundancy, this included Domain, File Storage and Share.
Managing the activities for all network infrastructure passive and Active Components with CAT6
cables, Cisco Switches, Call manager, IP telephony, IP Cameras, etc.
Additional IT Experience
Excelled in early IT career, advancing through increasingly responsible roles including:
Advanced in Communication& Presentation skills ,work effectively in team, Install And Deploy
Windows Server 2008 & 2012 , Installing New Hardware And Software , Repair Pc Hardware And
Software, Windows and Presentation Skills.
• Intermediate in Installation, maintenance and troubleshooting LAN Network, Internet.
Configure And Implementing Windows Server 2003 & 2008 &2012 Configure DNS Server , AD .
DHCP Server , Trust Domain , ADC , RODC & DMZ Points Intermediate in Installation,
maintenance pfsense firewall and router Also Managed features unified threat management .
Configure And Control Fortigate 80 C Device
Mange Firewall Server ( ISA) (TMG) Server . Configure Routers , Access PointControl And
Management ( Mikriotik Router )
Mange & Solve Microsoft Office Sui te .
Support for the Organization Network (PCs-Laptops-Printers-Scanners-Routers-SWs 2010-Outlook-
File & Office 365, Exchange online File Server, Backup & Restore -Smart Phones)
CERTIFICATES AND TRAININGS
2016 SharePointCore Installation 2013
2016 Windows Server Hyper V
2015 Forefront TMG
2015 Google Apps
2014 MCSA 2012 Certified
2014 MCP Certified
2014 CCNA at Networkers

6. 2012 MCITP at S.S
2012 ISA Firewall
2012 Soft skills and Leadership Courses at Raya
2011 A+ at CompuTia
2011 N+ at
Education
2008 - 2012 Bachelor’s Degree
in Guidance Al
Alsun Instutute,
Egypt. Overall
Grade: Good
2007 Thanaweya Amma, Future
School Egypt.