This document outlines a 5-step plan called CHART for achieving goals related to employee engagement. It discusses identifying disengaged employees, causes of disengagement, and how to re-engage employees. The 5 steps of CHART are: clarity on the current situation and desired future outcome, habits that may impact engagement, actions to identify issues and create a plan, review of progress, and setting target dates. The goal is to use this framework to energize and engage workforces through improved communication, recognition, and addressing issues like lack of empowerment or growth opportunities.