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Hannah Deering
Interaction Designer, Workiva
Build It Better
How To Make Technology People
1 About Me
2 Software Development
3 Prototype Activity
Computer Science
Graphic Design
Human Computer Interaction
1 About Me
2 Software Development
3 Prototype Activity
USER
USER
needs
actions
wants
confusion
hate
love
FEEDBACK
USER
needs
actions
wants
confusion
hate
love
FEEDBACK
needs
wa
confusion
hate
love
USER
RESEARCHER
needs
wants
confusion
hate
love
USER
SEARCHER
PRODUCT
MANAGER
needs
wants
confusion
hate
love
PRODUCT
MANAGER
INTERACTION
DESIGNER
needs
wants
confusion
hate
T
ER
INTERACTION
DESIGNER
CONTENT
STRATEGIST
USER
needs
actions
wants
fusion
CONTENT
STRATEGIST
VISUAL
DESIGNER
USER
actions
VISUAL
DESIGNER
BACK-END
DEVELOPER
USER
FRONT-END
DEVELOPER
U
QUALITY
ASSURANCE
ANALYST
FEEDBACK
love
TEST
DEVELOPER
FEEDBACK
USER
needs
actions
wants
confusion
hate
love
USER
RESEARCHER
PRODUCT
MANAGER
INTERACTION
DESIGNER
CONTENT
STRATEGIST
VISUAL
DESIGNER
BACK-END
DEVELOPER
FRONT-END
DEVELOPER
QUALITY
ASSURANCE
ANALYST
TEST
DEVELOPER
Questions?
1 About Me
2 Software Development
3 Prototype Activity
Design the perfect purse,
wallet or bag for someone.
1 Learn 10 min
2 Ideate 15 min
3 Prototype 20 min
4 Test 5 min
5 Iterate 10 min
Split into teams of 4-6
Send someone up for supplies
Pick one person to be the user
Users, pick a purse/wallet/bag you want to replace
Team User
Learn Key
Problem
Prototype
Ideas
Ideas
Feedback
1 Learn 10 min
Discover how your user
currently uses her purse.
What does she like/not like?
Why? Why? Why?
2 Ideate 15 min
Pick a few key problems from
your user to focus on
EVERYONE draw at least 2 ideas
3 Prototype 20 min
Pick 2 ideas to build
Focus on function over form
4 Test 5 min
Try them out!
What works well?
What not so much?
5 Iterate 10 min
Can you combine your ideas
into the best of both?
Fix any problems.
Show us what you made!

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Build it Better - How To Make Technology People Love