Empowerment of employees

1. Powerpoint Templates Page 1 Powerpoint Templates EMPOWERMENT OF EMPLOYEES HAIRUL HAFIZ BIN HASBULLAH

2. Powerpoint Templates Page 2 CONTENT •EMPLOYEE EMPOWERMENT •10 PRINCIPLES •TOP 10 EMPOWERMENT FAILS •CASE STUDIES

3. Powerpoint Templates Page 3 Bosses or Employees? Both !! We are all Both Employees and Bosses at different times of our lives

4. Powerpoint Templates Page 4 http://www.youtube.com/watch?v=dXh6ZLT_zqw (HRM Employee-Empowerment) EMPLOYEE EMPOWERMENT http://www.youtube.com/watch?v=9GuGOk9s01A (Empowerment at the work place)

5. Powerpoint Templates Page 5 GOALS EMPLOYEE EMPOWERMENT

6. Powerpoint Templates Page 6 •Employee Empowerment is a term that is used to express the ways in which non managerial staff members can make decisions without consulting their bosses or managers. Employees ability to make decisions on their own. •Employee Involvement is training in team effectiveness, communication and problem solving and development of reward.

7. Powerpoint Templates Page 7 Egyptians hauling forty-ton blocks of limestone up the side of the great pyramid of Khufu in 2600 BC.

8. Powerpoint Templates Page 8

9. Powerpoint Templates Page 9 IMPROVED MORALE INNOVATION INCREASED PRODUCTIVITY TEAM COHESION

10. Powerpoint Templates Page 10 10 PRINCIPLES Value For The Employee Access To Mission, Vision &Plans Important Goals

11. Powerpoint Templates Page 11 • • Trust Decision Making Delegate Authority & Impact Opportunities

12. Powerpoint Templates Page 12 Frequent Feedback Don’t Pinpoint Problem Provide Guidance

13. Powerpoint Templates Page 13 Reward And Recognition

14. Powerpoint Templates Page 14 5 fun ways to recognize your best and brightest: (1)During recognition ceremony, give an employee a bouquet of flowers (2)Create a funny traveling trophy such as tiara, rubber chicken, GI Joe doll and pass it around to the great performer of the week (3) Give a makeover or a manicure

15. Powerpoint Templates Page 15 (4) Give an employee a photo of the team framed in a wide, white mat frame. Have team members sign the mat with a personal, congratulatory note (5) Send a book to an employee’s child on the child’s birthday. Sign the inside cover with, “Your mom is so cool around here”

17. Powerpoint Templates Page 17 TOP 10 EMPOWERMENT FAILS 1 Not Really Believe The Idea “walk your talk” 2Not Understand Empowerment 3Fail To Establish Boundaries 4Defined The Decision &Boundaries, But Micromanage Staff

18. Powerpoint Templates Page 18 5 Change The Decision That You Had Empowered The Staff 6 Fail To Provide Information, Training And Learning Opportunities Needed For Staff 7 Abdicate All Responsibility And Accountability For Decision Making

19. Powerpoint Templates Page 19 8Failure to provide a strategic framework- “need direction” 9Allow Barriers To Impede Ability Of Staff 10Under Compensated, Under Titled, Don’t Expect Result From Staff Empowerment

23. Powerpoint Templates Page 23 EMPOWER YOUR EMPLOYEES DON’T MICROMANAGE FOCUS ON STRENGHTS COMMUNICATE OPENLY SOLICIT FEEDBACK PROVIDE SKILLS TRAINING POSITIVE REINFORCEMENT OFFER INCENTIVES PROVIDE MEASUREMENT

25. Powerpoint Templates Page 25 YOU ARE AN INVISIBLE EMPLOYEE IF (1) You have only the foggiest idea what the formal goals/values of your team or agency are, and you don’t really care to know. (2) It’s been several years since one of your ideas was implemented by management. (3) Your superior doesn’t listen to you, in fact, rarely even looks up from checking email when you are in his office.

26. Powerpoint Templates Page 26 (4) You haven’t be recognized in the past week with specific praise from your direct supervisor. (5) It’s been at least a year since you’ve received a tangible award in a public manner for a great accomplishment (6) When you receive recognition, it often comes weeks or months later.

27. Powerpoint Templates Page 27 (7) You can’t remember the last time your manager celebrated an important team victory. (8) Everyone in your area gets the same rewards, no matter what their individual contribution is. (9) You wouldn’t even dream about recommending your company to a friend. (10) At 4.31 P.M or 5.01 P.M., every day, you are on

28. Powerpoint Templates Page 28 If you agreed with: 1 or 2 answers You may be an invisible employee 3 or 8 answers You are an invisible employee 9 or10 answers You are about to blink out

30. Powerpoint Templates Page 30 CASE STUDIES

31. Powerpoint Templates Page 31 7 PRINCIPLES REDUCED SETUP TIMES EMPLOYEE INVOLVEMENT AND EMPOWERMENT SMALL-LOT PRODUCTION PULL PRODUCTION QUALITY AT THE SOURCE EQUIPMENT MAINTENANCE SUPPLIER INVOLVEMENT

32. Powerpoint Templates Page 32 • Empowered employee as someone who can do what is needed, subject “only to the boundaries of morals, ethic law, process capability and price exposure” and without fear of reprisal for making a mistake.

33. Powerpoint Templates Page 33 Pizza Hut A policy of empowering every employee to make decision up to RM 15.00, the price of a large pizza. Domino’s Pizza A free card to the customer for a regular pizza for the late delivery.

34. Powerpoint Templates Page 34 • Such extra concern for customers resulted in increased loyalty, more and more customers coming back and a surge in profit. • A careful analysis of successful corporations reveals that most of them have self-managed work teams. Such self-directed teams are usually twice as productive compared to conventional controlled teams.

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