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SAP Enterprise Asset Management
How to inform yourself about EAM…
EAM Solutions – SAP AG
November, 2012 Customer
© 2012 SAP AG. All rights reserved. 2Customer
Enterprise Asset Management
Various Sources of Information
General information
 Public Website www.sap.com/eam
 SAP EAM Community http://scn.sap.com/community/eam
 Solution Overview (prototype) http://www.sap.com/solutionexplorer
 Development Roadmap http://service.sap.com/roadmap
 Product Availability Matrix http://service.sap.com/pam
How to find out about recent innovation
 Overview page http://service.sap.com/findinnovation
 Support Packages http://www.sapimprovementfinder.com
 Delta description Enhancement Packages http://www.sapsolutionbrowser.com
 ERP Business Functions http://service.sap.com/erp
Additional Services
 Business Function Prediction http://service.sap.com/BFP
 Value Engineering
– Performance Benchmarking
– Business Case
– Value Roadmap
– Value Realization
© 2012 SAP AG. All rights reserved. 3Customer
Getting to know about SAP Enterprise Asset Management
http://www.sap.com/eam
© 2012 SAP AG. All rights reserved. 4Customer
Collaborating about SAP Enterprise Asset Management
http://scn.sap.com/community/eam
© 2012 SAP AG. All rights reserved. 5Customer
Find out about SAP's solutions
http://www.sap.com/solutionexplorer
© 2012 SAP AG. All rights reserved. 6Customer
What is SAP going to deliver?
http://service.sap.com/roadmap
© 2012 SAP AG. All rights reserved. 7Customer
The SAP Way
SAP Business Suite Innovation Road Map
• Long-term predictability:
Customers want to make the
most out of their investments and
expect a clear perspective for
their strategic software
investments.
Breakthrough
Evolution
More Innovation Less Disruption Long-Term Predictability
December
2020
2015
• Evolutionary Innovation:
Gradual evolution of enterprise
software that spans from
functional enhancements to TCO
and new user experiences.
• Breakthrough innovation:
Breakthrough innovation to adopt
new business practices and
processes as quickly and
smoothly as possible.
• Delivery without disruption:
Customers want to avoid cost,
time and skill hurdles to adopt
innovation easier and faster.
© 2012 SAP AG. All rights reserved. 8Customer
Long-Term Predictability
Maintenance Extension for SAP Business Suite
• To manifest the long-term predictability of the Business Suite and in support of the Innovation Strategy
and Roadmap the standard maintenance will be extended
• SAP extends mainstream maintenance for the Business Suite core applications1 to December 2020
1 SAP Business Suite includes the core applications (SAP ERP 6.0, SAP PLM 7.0, SAP CRM 7.0, SAP SCM 7.0, SAP SRM 7.0), supplementary
applications, and industry applications.
2 Mainstream Maintenance for SAP NetWeaver 7.0x ABAP will be extended through December 2020 and for NetWeaver 7.0x Java (also incl. Dual
Stacks) until December 2017.
3 If JAVA based ERP Components are used an Update to at least SAP ERP EHP4 has to be performed until December 2017.
SAP ERP 6.03)
EHP4
EHP5
EHP6
2010 2011 2012 2013 2014 2015 2016 2017 2018 202020082005 20092006 2007
SAP CRM 7.0
SAP SCM 7.0
SAP SRM 7.0
2019
SAP NetWeaver AS ABAP 7.x2)
SAP
Business Suite 7
Core Applications
EHP13)
EHP23)
EHP33)
Longer
Maintenance
until 2020
© 2012 SAP AG. All rights reserved. 9Customer
Product Availability Matrix
http://service.sap.com/pam
© 2012 SAP AG. All rights reserved. 10Customer
Finding out about new functionality
http://service.sap.com/findinnovation
© 2012 SAP AG. All rights reserved. 11Customer
Find out about improvements with support packages
http://www.sapimprovementfinder.com
© 2012 SAP AG. All rights reserved. 12Customer
Discover new functionality with EhP's
http://www.sapsolutionbrowser.com
© 2012 SAP AG. All rights reserved. 13Customer
Accelerated Innovation
Enablement
 Evaluate innovations of the
latest SAP enhancement
package in detail
 Setup sandbox system for
evaluation
 Information on how to deploy
to meet business process
requirements
EHP EHP
Switch
Framework
 Activate the relevant business
functions within your
productive landscape
sequentially
 Use test case templates
delivered by SAP
 Use SAP business process
change analyzer (BPCA)
Enhancement Package
Installation
 Use EHP installer for
installation of EHP
 Specific services for
configuration of SAP Solution
Manager, EHP installation,
downtime optimization, code
optimization, etc. available
Business Function
Prediction
 Receive tailored
recommendations for
business functions based on
your current system usage
Solution Browser
 Delta-Functionalities between
releases (generic)
Find what‘s new...
Getting started with Enhancement Packages
Quickly meet business requirements for growth and competitive advantage
ActivationInstallationPlanning
... and what you get, ... ... install innovations, ... ... activate and use them!
EHP EHP
© 2012 SAP AG. All rights reserved. 14Customer
All business functions in detail
http://service.sap.com/erp
© 2012 SAP AG. All rights reserved. 15Customer
Business Functions
Gateway to Further Information
First Node of IMG or Transaction SFW5
© 2012 SAP AG. All rights reserved. 16Customer
Do You Need Some Guidance When It Comes To
Selecting The Relevant EHP functionality?
Currently there are
600+ business
functions available
Wondering which
enhancement
package functionality
is potentially relevant
for you?
© 2012 SAP AG. All rights reserved. 17Customer
New Free Offering:
Business Function Prediction for SAP ERP
SAP now offers a
solution:
Prediction of relevant
enhancement package
functionality based on your
existing system usage - including
direct access to:
Overview presentation
Documentation
Test case catalogs
Mapping to technical usage
© 2012 SAP AG. All rights reserved. 18Customer
How Does This Technically Work?
Not used
SAP transaction
Used
SAP transactions
Customer ECC 6.0 system
FB50
VA01
MMBE
= Newly available and
relevant business
functions
Prediction of relevant enhancement package functionality based on your
existing system usage:
PA30
MM01
* Both can be accessed via SAP Service Marketplace at www.service.sap.com/erp-ehp
For a complete overview of new enhancement package
functionality use the solution browser tool* or the
enhancement package infocenter*
© 2012 SAP AG. All rights reserved. 19Customer
Delivery Process Overview
1 2 3
Extract SAP
transaction usage
Initiate your
request
SAP will send you
the results report
 Extract the list of used SAP
transactions from your
production system collected by
workload monitor (step-by-step description
can be downloaded here:
http://service.sap.com/BFP)
 Go to http://service.sap.com/BFP
to initiate your request
 Please answer the questions in
the email template and attach
the list of used SAP transactions
 SAP will send you the results
report usually within one week
via email
C u s t o m e r
Duration: approximately 5 days
© 2012 SAP AG. All rights reserved. 20Customer
Investment
Approval
Value
Management
Lifecycle
Plan
• How well are we performing
today?
• What will make us better?
• Are we willing to do
something about it?
Execute
• How do we enact the
recommended changes?
• How do we measure
progress?
• How do we get the right
visibility & accountability?
Institutionalize
• How do we scale the
value-based approach
across our portfolio?
• Where should VM live
in our organization?
• How do I make VM part
of our organization’s
DNA?
Business Need
On-Time, On-Budget, On-Value
SAP Value Management
A Proven Approach
© 2012 SAP AG. All rights reserved. 21Customer
SAP Value Management Offerings Answer
the Critical “On-Value” Questions
Performance
Benchmarking
Business Case
Value Realisation
through the VMO
Value Roadmap
How do we
compare?
What is the potential
value and return on
investment?
How do we get
there?
How do we ensure
attainment of
expected value?
 SAP AG 2006, Value Realization / 24
Power Supply

Procurement

Usability, Production Orders, Reliability Centered Maintenance

Analytics, Mobile
Finance

Project Systems

New General Ledger, Financial Reporting

Portfolio Management, Bus Planning & Simulation, Consolidations
Transmission and Distribution

WorkOrder Mgmt, Warehouse Mgmt, Predictive Maintenance

Document Management System

Project Management, Contractor & Invoice Management

Distribution WorkOrder System Replacement
Customer Care / Billing

Data Accuracy,Meter Validations, Credit and Collections, Collections Operations,
Scheduling for Outside Service Providers

Energy Data Management
Information Technology (IT)
 Archiving, General Reporting & Analytics, Knowledge Management
 InfrastructureConsolidation, Elimination of Duplicate Applications
Human Resources Management

Open Enrollment Consolidation, Compensation & Skills DB, Auditing, Time Entry

Life Event Processing
SRM/SCM

Operational Reporting

Supplier Collaboration, Catalog & Content Mgmt, Maverick Spend,Vendor Portal
2–ERP 05 3 –New App 4 –Later1 - Now
Deliverable Example: Business Initiatives Roadmap
 SAP America 2006 Roadmap Imperatives, Jack Childs July 2006 42
ESA Roadmap Example:
Innovative Order-to-cash Process
2005 2006 2008
Time
2007
short term mid term long term
Applications
Roadmap to
Application
Landscape
R/3„P01“4.6c
R/3„P02“4.6c
„P03“ mySAP ERP05
LOTUS DB
SIEBEL CRM
mySAP CRM 5.0
HYPERION
ERPCRMSEM
Platform
Roadmap to
Netweaver
SAP XI / BPM 3.0 SAP XI / BPM„2006“
SAP Portal 6.0 SAP Portal„2006“
SAP MDM 3.0PoC
PoC
PoC
SAP BW 3.5PoC SAP BW„2006“
SAP BW„2006“
Business
Processes
Roadmap to
Enterprise
Services
Order entry
OTC
Order management (IDOC)
order entry
Clearing
Validation Check
ATP check
GTS check
Credit check
Order processing
Invoicing
Controlling
-25%60 FTEs
3Increased customer service productivity
(cost avoidance)
$0.3 – 0.4M15-20%40 FTEs
2Reduced order entry/management costs
(cost avoidance)
$7.0M–$17.1MTotal Annual Benefit
$3.7 – $11.2M1-3%$375M
1Increased revenue (margin) via enhanced
marketing and lead mgmt effectiveness
Improvement % BenefitBaselineValue Source
Assumptions1
Revenue for the trailing 4 quarters (Q4’04–Q3’05) is $1931M;‘Incremental’margin of 19.4% was calculated as the average gross
2
120 global customer service representatives; ~33% of time spenton order mgmt; assume $45k fully-loaded cost per employee3
120 global customer service representatives; ~50% of time spent on customer service (excluding order management,training, breaks
and vacation time); assume $45k fully-loaded cost per employee4
Accounts receivable as of the end of Q3’05 were $454M (or 78 days of sales); cost of capital is assumedto be 7%.
 SAP AG2005, VE Plan page2
Estimated Solution Benefits ($M)
Low-end Estimates
High-end Estimates
Notes:
• Analysis is directional in nature; Assumptions are outlined in the
appendix
• Sources: Customer-Provided Data; Interviews; SAP analysis
tbd tbd
One-time Benefit
Potential Annual Benefits:
Potential One-time Benefits: tbd tbd
tbdtbdReduce Tooling Expenses
tbdtbdReducedSpares Inventory
tbdtbdAsset Utilization
tbdtbdIncreased ProductManagementEfficiency
tbdtbdIncreased Revenues/ Sales Effectiveness
tbdtbdManufacturing
tbdtbdSupply Chain
tbdtbdCustomer Service
tbdtbdSales and Marketing
tbdtbdReducedDirectLabor
tbdtbdReducedIndirectLabor
tbdtbdReducedFreightCosts
tbdtbdReducedSupply Planning
tbdtbdReducedInventory Carrying Costs
ReducedInventory
tbdtbdIncreased Sales Order ManagementEfficiency
tbdtbdReducedIncentive Spend/ IncreasedEffectiveness
tbdtbdIncreased Sales Efficiency
tbdtbdReduce Deduction Admin
tbdtbdReducedIndirectMaterial Spend
tbdtbdReducedDirectSpend
tbdtbdReduce HardwareCosts / Maintenance
tbdtbdReducedComplianceCosts
tbdtbdIncreased AP/AR Efficiency
tbdtbdReducedSystem Costs / Maintenance
tbdtbdReducedExternal LaborCosts
tbdtbdIT
tbdtbdFinance and Pricing
tbdtbdProcurement
1
2
3
4 Value
Manage
ment
Office
© 2012 SAP AG. All rights reserved. 22Customer
CONTENT TRAINING SERVICES
Performance Benchmarking
 10,000 submissions
 25 Industries; 25 process areas
Business Case Development
 1 Million content items
 Pain points, solutions, value drivers
Value Academy (Customers)
 350 academies
 4,000 attendees; 2,000 companies
Value Engineering
Collaborative business case
development for your transformation
Business Transformation
Services
Consultative alignment of business
strategy and IT
SAP Programs for Value Management
PLATFORM & TOOLS
Value Lifecycle Manager (VLM)
 End-to-end
benchmarking platform
 On-demand performance
insights
 Collaborative, on-line
business case development
& monitoring
 15,000 users
 1,500 active business cases
Value Management Center (VMC)
© 2012 SAP AG. All rights reserved. 23Customer
What’s Next?
Experience
it yourself at the SAP
booth
Initiate
the benchmarking
process with a free
Value Assessment with
the SAP team here
Ask
the team onsite to
schedule an Executive
Briefing
© 2012 SAP AG. All rights reserved. 24Customer
Key links for more information
For customers and partners 1/2
 SAP road maps on SAP Service Marketplace
 SAP’s release strategy on SAP Service Marketplace
 SAP Service Marketplace for SAP EAM
 SAP Service Marketplace for ramp-up knowledge transfer
 SAP solution documentation for SAP EAM in help portal
 SAP Community Network for EAM
 Solution browser
 EAM at SAP.com
 eBook – SAP Enterprise Asset Management
 Solutions for asset management – white paper (ARC)
 Thought leadership paper – enable good asset management with integrated enterprise information software
(using technology to support PAS 55 specifications)
 Solution in detail – SAP Linear Asset Management
 Solution in detail – protecting worker safety with SAP EAM and SAP EHS Management
 Mobile Asset Management – overview and video of SAP Work Manager by Syclo
 Mobile Asset Management – overview and video of SAP Rounds Manager by Syclo
 Mobile Asset Management – overview and video of SAP Inventory Manager by Syclo
 Solution brief ─ better asset performance with asset analytics software from SAP
© 2012 SAP AG. All rights reserved. 25Customer
Key links for more information
For customers and partners 2/2
 Solution overview – SAP Asset Analytics rapid-deployment solution
 Solution brief – planning, building, and commissioning assets
 Solution brief – asset visibility and performance
 Solution brief – optimized asset operations and maintenance
 Solution brief – operational risk management
 Solution brief – real estate lifecycle management
 Overview video – EAM runs better with SAP
 Flash demos – SAP Enterprise Asset Management
 Business transformation study – American Eurocopter
 Business transformation study – EnBW
 Business transformation study – ESB Networks Ltd.
 Business transformation study – PSA Peugeot Citroën
 Business transformation study – Thai Oil
 Business transformation study – Varun Beverages
 Success story – EdeA
 Success story – NOVA Chemicals
 Success profile – EDF Energy

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How to find_information_on_sap_eam

  • 1. SAP Enterprise Asset Management How to inform yourself about EAM… EAM Solutions – SAP AG November, 2012 Customer
  • 2. © 2012 SAP AG. All rights reserved. 2Customer Enterprise Asset Management Various Sources of Information General information  Public Website www.sap.com/eam  SAP EAM Community http://scn.sap.com/community/eam  Solution Overview (prototype) http://www.sap.com/solutionexplorer  Development Roadmap http://service.sap.com/roadmap  Product Availability Matrix http://service.sap.com/pam How to find out about recent innovation  Overview page http://service.sap.com/findinnovation  Support Packages http://www.sapimprovementfinder.com  Delta description Enhancement Packages http://www.sapsolutionbrowser.com  ERP Business Functions http://service.sap.com/erp Additional Services  Business Function Prediction http://service.sap.com/BFP  Value Engineering – Performance Benchmarking – Business Case – Value Roadmap – Value Realization
  • 3. © 2012 SAP AG. All rights reserved. 3Customer Getting to know about SAP Enterprise Asset Management http://www.sap.com/eam
  • 4. © 2012 SAP AG. All rights reserved. 4Customer Collaborating about SAP Enterprise Asset Management http://scn.sap.com/community/eam
  • 5. © 2012 SAP AG. All rights reserved. 5Customer Find out about SAP's solutions http://www.sap.com/solutionexplorer
  • 6. © 2012 SAP AG. All rights reserved. 6Customer What is SAP going to deliver? http://service.sap.com/roadmap
  • 7. © 2012 SAP AG. All rights reserved. 7Customer The SAP Way SAP Business Suite Innovation Road Map • Long-term predictability: Customers want to make the most out of their investments and expect a clear perspective for their strategic software investments. Breakthrough Evolution More Innovation Less Disruption Long-Term Predictability December 2020 2015 • Evolutionary Innovation: Gradual evolution of enterprise software that spans from functional enhancements to TCO and new user experiences. • Breakthrough innovation: Breakthrough innovation to adopt new business practices and processes as quickly and smoothly as possible. • Delivery without disruption: Customers want to avoid cost, time and skill hurdles to adopt innovation easier and faster.
  • 8. © 2012 SAP AG. All rights reserved. 8Customer Long-Term Predictability Maintenance Extension for SAP Business Suite • To manifest the long-term predictability of the Business Suite and in support of the Innovation Strategy and Roadmap the standard maintenance will be extended • SAP extends mainstream maintenance for the Business Suite core applications1 to December 2020 1 SAP Business Suite includes the core applications (SAP ERP 6.0, SAP PLM 7.0, SAP CRM 7.0, SAP SCM 7.0, SAP SRM 7.0), supplementary applications, and industry applications. 2 Mainstream Maintenance for SAP NetWeaver 7.0x ABAP will be extended through December 2020 and for NetWeaver 7.0x Java (also incl. Dual Stacks) until December 2017. 3 If JAVA based ERP Components are used an Update to at least SAP ERP EHP4 has to be performed until December 2017. SAP ERP 6.03) EHP4 EHP5 EHP6 2010 2011 2012 2013 2014 2015 2016 2017 2018 202020082005 20092006 2007 SAP CRM 7.0 SAP SCM 7.0 SAP SRM 7.0 2019 SAP NetWeaver AS ABAP 7.x2) SAP Business Suite 7 Core Applications EHP13) EHP23) EHP33) Longer Maintenance until 2020
  • 9. © 2012 SAP AG. All rights reserved. 9Customer Product Availability Matrix http://service.sap.com/pam
  • 10. © 2012 SAP AG. All rights reserved. 10Customer Finding out about new functionality http://service.sap.com/findinnovation
  • 11. © 2012 SAP AG. All rights reserved. 11Customer Find out about improvements with support packages http://www.sapimprovementfinder.com
  • 12. © 2012 SAP AG. All rights reserved. 12Customer Discover new functionality with EhP's http://www.sapsolutionbrowser.com
  • 13. © 2012 SAP AG. All rights reserved. 13Customer Accelerated Innovation Enablement  Evaluate innovations of the latest SAP enhancement package in detail  Setup sandbox system for evaluation  Information on how to deploy to meet business process requirements EHP EHP Switch Framework  Activate the relevant business functions within your productive landscape sequentially  Use test case templates delivered by SAP  Use SAP business process change analyzer (BPCA) Enhancement Package Installation  Use EHP installer for installation of EHP  Specific services for configuration of SAP Solution Manager, EHP installation, downtime optimization, code optimization, etc. available Business Function Prediction  Receive tailored recommendations for business functions based on your current system usage Solution Browser  Delta-Functionalities between releases (generic) Find what‘s new... Getting started with Enhancement Packages Quickly meet business requirements for growth and competitive advantage ActivationInstallationPlanning ... and what you get, ... ... install innovations, ... ... activate and use them! EHP EHP
  • 14. © 2012 SAP AG. All rights reserved. 14Customer All business functions in detail http://service.sap.com/erp
  • 15. © 2012 SAP AG. All rights reserved. 15Customer Business Functions Gateway to Further Information First Node of IMG or Transaction SFW5
  • 16. © 2012 SAP AG. All rights reserved. 16Customer Do You Need Some Guidance When It Comes To Selecting The Relevant EHP functionality? Currently there are 600+ business functions available Wondering which enhancement package functionality is potentially relevant for you?
  • 17. © 2012 SAP AG. All rights reserved. 17Customer New Free Offering: Business Function Prediction for SAP ERP SAP now offers a solution: Prediction of relevant enhancement package functionality based on your existing system usage - including direct access to: Overview presentation Documentation Test case catalogs Mapping to technical usage
  • 18. © 2012 SAP AG. All rights reserved. 18Customer How Does This Technically Work? Not used SAP transaction Used SAP transactions Customer ECC 6.0 system FB50 VA01 MMBE = Newly available and relevant business functions Prediction of relevant enhancement package functionality based on your existing system usage: PA30 MM01 * Both can be accessed via SAP Service Marketplace at www.service.sap.com/erp-ehp For a complete overview of new enhancement package functionality use the solution browser tool* or the enhancement package infocenter*
  • 19. © 2012 SAP AG. All rights reserved. 19Customer Delivery Process Overview 1 2 3 Extract SAP transaction usage Initiate your request SAP will send you the results report  Extract the list of used SAP transactions from your production system collected by workload monitor (step-by-step description can be downloaded here: http://service.sap.com/BFP)  Go to http://service.sap.com/BFP to initiate your request  Please answer the questions in the email template and attach the list of used SAP transactions  SAP will send you the results report usually within one week via email C u s t o m e r Duration: approximately 5 days
  • 20. © 2012 SAP AG. All rights reserved. 20Customer Investment Approval Value Management Lifecycle Plan • How well are we performing today? • What will make us better? • Are we willing to do something about it? Execute • How do we enact the recommended changes? • How do we measure progress? • How do we get the right visibility & accountability? Institutionalize • How do we scale the value-based approach across our portfolio? • Where should VM live in our organization? • How do I make VM part of our organization’s DNA? Business Need On-Time, On-Budget, On-Value SAP Value Management A Proven Approach
  • 21. © 2012 SAP AG. All rights reserved. 21Customer SAP Value Management Offerings Answer the Critical “On-Value” Questions Performance Benchmarking Business Case Value Realisation through the VMO Value Roadmap How do we compare? What is the potential value and return on investment? How do we get there? How do we ensure attainment of expected value?  SAP AG 2006, Value Realization / 24 Power Supply  Procurement  Usability, Production Orders, Reliability Centered Maintenance  Analytics, Mobile Finance  Project Systems  New General Ledger, Financial Reporting  Portfolio Management, Bus Planning & Simulation, Consolidations Transmission and Distribution  WorkOrder Mgmt, Warehouse Mgmt, Predictive Maintenance  Document Management System  Project Management, Contractor & Invoice Management  Distribution WorkOrder System Replacement Customer Care / Billing  Data Accuracy,Meter Validations, Credit and Collections, Collections Operations, Scheduling for Outside Service Providers  Energy Data Management Information Technology (IT)  Archiving, General Reporting & Analytics, Knowledge Management  InfrastructureConsolidation, Elimination of Duplicate Applications Human Resources Management  Open Enrollment Consolidation, Compensation & Skills DB, Auditing, Time Entry  Life Event Processing SRM/SCM  Operational Reporting  Supplier Collaboration, Catalog & Content Mgmt, Maverick Spend,Vendor Portal 2–ERP 05 3 –New App 4 –Later1 - Now Deliverable Example: Business Initiatives Roadmap  SAP America 2006 Roadmap Imperatives, Jack Childs July 2006 42 ESA Roadmap Example: Innovative Order-to-cash Process 2005 2006 2008 Time 2007 short term mid term long term Applications Roadmap to Application Landscape R/3„P01“4.6c R/3„P02“4.6c „P03“ mySAP ERP05 LOTUS DB SIEBEL CRM mySAP CRM 5.0 HYPERION ERPCRMSEM Platform Roadmap to Netweaver SAP XI / BPM 3.0 SAP XI / BPM„2006“ SAP Portal 6.0 SAP Portal„2006“ SAP MDM 3.0PoC PoC PoC SAP BW 3.5PoC SAP BW„2006“ SAP BW„2006“ Business Processes Roadmap to Enterprise Services Order entry OTC Order management (IDOC) order entry Clearing Validation Check ATP check GTS check Credit check Order processing Invoicing Controlling -25%60 FTEs 3Increased customer service productivity (cost avoidance) $0.3 – 0.4M15-20%40 FTEs 2Reduced order entry/management costs (cost avoidance) $7.0M–$17.1MTotal Annual Benefit $3.7 – $11.2M1-3%$375M 1Increased revenue (margin) via enhanced marketing and lead mgmt effectiveness Improvement % BenefitBaselineValue Source Assumptions1 Revenue for the trailing 4 quarters (Q4’04–Q3’05) is $1931M;‘Incremental’margin of 19.4% was calculated as the average gross 2 120 global customer service representatives; ~33% of time spenton order mgmt; assume $45k fully-loaded cost per employee3 120 global customer service representatives; ~50% of time spent on customer service (excluding order management,training, breaks and vacation time); assume $45k fully-loaded cost per employee4 Accounts receivable as of the end of Q3’05 were $454M (or 78 days of sales); cost of capital is assumedto be 7%.  SAP AG2005, VE Plan page2 Estimated Solution Benefits ($M) Low-end Estimates High-end Estimates Notes: • Analysis is directional in nature; Assumptions are outlined in the appendix • Sources: Customer-Provided Data; Interviews; SAP analysis tbd tbd One-time Benefit Potential Annual Benefits: Potential One-time Benefits: tbd tbd tbdtbdReduce Tooling Expenses tbdtbdReducedSpares Inventory tbdtbdAsset Utilization tbdtbdIncreased ProductManagementEfficiency tbdtbdIncreased Revenues/ Sales Effectiveness tbdtbdManufacturing tbdtbdSupply Chain tbdtbdCustomer Service tbdtbdSales and Marketing tbdtbdReducedDirectLabor tbdtbdReducedIndirectLabor tbdtbdReducedFreightCosts tbdtbdReducedSupply Planning tbdtbdReducedInventory Carrying Costs ReducedInventory tbdtbdIncreased Sales Order ManagementEfficiency tbdtbdReducedIncentive Spend/ IncreasedEffectiveness tbdtbdIncreased Sales Efficiency tbdtbdReduce Deduction Admin tbdtbdReducedIndirectMaterial Spend tbdtbdReducedDirectSpend tbdtbdReduce HardwareCosts / Maintenance tbdtbdReducedComplianceCosts tbdtbdIncreased AP/AR Efficiency tbdtbdReducedSystem Costs / Maintenance tbdtbdReducedExternal LaborCosts tbdtbdIT tbdtbdFinance and Pricing tbdtbdProcurement 1 2 3 4 Value Manage ment Office
  • 22. © 2012 SAP AG. All rights reserved. 22Customer CONTENT TRAINING SERVICES Performance Benchmarking  10,000 submissions  25 Industries; 25 process areas Business Case Development  1 Million content items  Pain points, solutions, value drivers Value Academy (Customers)  350 academies  4,000 attendees; 2,000 companies Value Engineering Collaborative business case development for your transformation Business Transformation Services Consultative alignment of business strategy and IT SAP Programs for Value Management PLATFORM & TOOLS Value Lifecycle Manager (VLM)  End-to-end benchmarking platform  On-demand performance insights  Collaborative, on-line business case development & monitoring  15,000 users  1,500 active business cases Value Management Center (VMC)
  • 23. © 2012 SAP AG. All rights reserved. 23Customer What’s Next? Experience it yourself at the SAP booth Initiate the benchmarking process with a free Value Assessment with the SAP team here Ask the team onsite to schedule an Executive Briefing
  • 24. © 2012 SAP AG. All rights reserved. 24Customer Key links for more information For customers and partners 1/2  SAP road maps on SAP Service Marketplace  SAP’s release strategy on SAP Service Marketplace  SAP Service Marketplace for SAP EAM  SAP Service Marketplace for ramp-up knowledge transfer  SAP solution documentation for SAP EAM in help portal  SAP Community Network for EAM  Solution browser  EAM at SAP.com  eBook – SAP Enterprise Asset Management  Solutions for asset management – white paper (ARC)  Thought leadership paper – enable good asset management with integrated enterprise information software (using technology to support PAS 55 specifications)  Solution in detail – SAP Linear Asset Management  Solution in detail – protecting worker safety with SAP EAM and SAP EHS Management  Mobile Asset Management – overview and video of SAP Work Manager by Syclo  Mobile Asset Management – overview and video of SAP Rounds Manager by Syclo  Mobile Asset Management – overview and video of SAP Inventory Manager by Syclo  Solution brief ─ better asset performance with asset analytics software from SAP
  • 25. © 2012 SAP AG. All rights reserved. 25Customer Key links for more information For customers and partners 2/2  Solution overview – SAP Asset Analytics rapid-deployment solution  Solution brief – planning, building, and commissioning assets  Solution brief – asset visibility and performance  Solution brief – optimized asset operations and maintenance  Solution brief – operational risk management  Solution brief – real estate lifecycle management  Overview video – EAM runs better with SAP  Flash demos – SAP Enterprise Asset Management  Business transformation study – American Eurocopter  Business transformation study – EnBW  Business transformation study – ESB Networks Ltd.  Business transformation study – PSA Peugeot Citroën  Business transformation study – Thai Oil  Business transformation study – Varun Beverages  Success story – EdeA  Success story – NOVA Chemicals  Success profile – EDF Energy