Targeting Turnover: How to Use Stay Interviews to Dramatically Cut Turnover Costs
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Regardless of industry, company size or department function, turnover is a very real bottom line cost that can be measured in lost productivity, performance or profitability. In this webinar, we will share how leading organizations are using stay interviews to dramatically cut turnover costs using a proven method that can be implemented by any sized team.
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Targeting Turnover: How to Use Stay Interviews to Dramatically Cut Turnover Costs
- 1. TARGETING TURNOVER How to Use Stay Interviews to Dramatically Cut Turnover Costs TalentTakeaways webinar & podcast series
- 2. AGENDAThe Series TalentTakeaways webinar & podcast series Targeting Turnover | Talent Takeaways Series
- 3. AGENDAPresented By Brian Sharp Chief Marketing Officer, HRsoft Targeting Turnover |TalentTakeaways Series
- 4. AGENDAAgenda Targeting Turnover |TalentTakeaways Series Today we will cover… The cost of turnover Retention Strategies Stay Interview Structure Best Practices Tips to Get Started
- 5. AGENDAThe Retention Problem Targeting Turnover |TalentTakeaways Series
- 6. AGENDAThe Retention Problem Targeting Turnover |TalentTakeaways Series Do you know what your turnover costs are?
- 7. AGENDAThe Retention Runaround Right Intentions. WrongTools. Engagement Surveys Performance Reviews Exit Surveys Targeting Turnover |TalentTakeaways Series
- 8. AGENDARethinking Retention Retention is Built Upon Relationships. Targeting Turnover |TalentTakeaways Series
- 9. AGENDAThe Solution: Stay Interviews What is a Stay Interview? A periodic, structured 1 on 1 conversation between a manager and their direct report that identifies and reinforces the factors that drive retention for that individual employee. 5 structured, strategic questions Approximately 20 minutes in length Optional Stay Plan for action items Manager retention forecasting Targeting Turnover |TalentTakeaways Series
- 10. AGENDASimplifying Stay Interviews Targeting Turnover |TalentTakeaways Series
- 11. AGENDAStay Interview Secret Why do they work? A one on one approach the cultivate meaningful conversations that: Build trust & relationships Identify reasons for retention and/or for turnover risk Provide actionable data for management Targeting Turnover |TalentTakeaways Series
- 12. AGENDAStay Interviews Stay Interview Best Practices 90 days after new hire. 1-2 per year after. 20 minute sessions Conducted by direct manager 5 questions (ask probing questions - listen & take notes) 2-3 action items for follow up at most Targeting Turnover |TalentTakeaways Series
- 13. AGENDAStay InterviewQuestions 5 Key Stay Interview Questions 1. When you travel to work each day, what things do you look forward to? 2. What are you learning here? 3. Why do you stay here? 4. When was the last time you thought about leaving your team? What prompted it? 5. What can I do to make your work experience better? Targeting Turnover |TalentTakeaways Series
- 14. AGENDAStay Interview Program Targeting Turnover |TalentTakeaways Series 5 Keys to a Successful Stay Interview Program 1. Clearly defined retention goals 2. Method for tracking data & retention results 3. Consistent, prescriptive process 4. Employee & manager accountability 5. Manager tools & training
- 15. AGENDAStarting Stay Interviews 3 Steps to Getting Started Fast 1. Start Strategically – select a key group of employees, a trusted manager or your own team. 2. Start Smart – make sure your managers have the tools and training needed to do effective stay interviews. 3. Start Small – pilot with one team, one location or department. Targeting Turnover |TalentTakeaways Series
- 16. AGENDAFree Retention Resources Targeting Turnover |TalentTakeaways Series
- 17. AGENDASTAYview ™ Online Subscription based model of our award-winning stay interview software. Built for any sized team (1 manager or more) Simplified pricing (monthly subscription) Simple setup (plug & play) Easy to scale (start small and add more teams anytime) Targeting Turnover |TalentTakeaways Series
- 18. AGENDASpecialOffer Sign UpToday & Receive: Special Discount Free Setup & Support Free 30 DayTrial 90 Day Money Back Guarantee StayviewOnline.com Special offer for webinar attendees Targeting Turnover |TalentTakeaways Series
- 19. TARGETING TURNOVER How to Use Stay Interviews to Dramatically Cut Turnover Costs TalentTakeaways webinar & podcast series
Editor's Notes
- Monthly series of educational webinars and podcast interviews Want to focus on trends, best practices and strategies for HR and talent management. Goal is to TAKEAWAY 1 good idea Always looking for topic suggestions and speakers so let us know!
- We offer a full suite of configurable cloud-based solutions built to improve manager efficiency & effectiveness. Designed for the way they work and to give HR better insight into what they are doing Award winning and trusted by some of the world’s leading brands
- We offer a full suite of configurable cloud-based solutions built to improve manager efficiency & effectiveness. Designed for the way they work and to give HR better insight into what they are doing Award winning and trusted by some of the world’s leading brands
- You are here likely because you are aware what we have been doing to solve turnover problems is not working (you know the stats about turnover, engagement) Do you know what it’s costing you? Do you know what’s causing it? It’s time to find out and fix it!
- We know the stats but do we really know how it affects us Great place to start. If need resources on how to do this, happy to share.
- We have the right intentions, just the wrong tools. Employee surveys (too broad, no follow through), performance reviews (focus on pay & promotions), exit surveys (too little too late, and rarely honest).
- #1 reason employees leave is because of the relationship with their managers (not pay, benefits or their responsiblities) Forbes: more Americans are quitting their jobs today than at any point in the past 4 years. People don’t leave companies, they leave managers. We can’t fix that without working with them one on one
- That’s where stay interviews come in. The retention secret: HR sets retention strategy but managers have to execute Stay interviews make it easy for managers to “cultivate meaningful conversations”
- That’s where stay interviews come in. The retention secret: HR sets retention strategy but managers have to execute Stay interviews make it easy for managers to “cultivate meaningful conversations”
- That’s where stay interviews come in. The retention secret: HR sets retention strategy but managers have to execute Stay interviews make it easy for managers to “cultivate meaningful conversations”
- Strategy will vary depending on needs, structure of your org
- STORY: my 2 stay interviews
- Strategy will vary depending on needs, structure of your org
- Strategy will vary depending on needs, structure of your org
- Strategy will vary depending on needs, structure of your org
- We listened to you and got back to work And are excited to introduce STAYview Online Easy to sign up. setup and get started with stay interviews
- Inviting 50 organizations to join us Want to personally help you setup and start stay interviews Don’t want budget to stop you. Grab your spot. Have 30 days to pay Happy to arrange demo