When it comes to leadership, one of the biggest—and most constant—challenges is the ability to motivate and inspire others. After all, employees can easily spot the difference between a big talker and a truly effective communicator. And successful leaders know this. Talk Like a Leader: What Every Employee Needs to Hear is an information-packed webinar that focuses on four leadership competencies: Vision, Competence, Relationships, and Support. Register today to learn how to empower both aspiring and existing leaders to cultivate enthusiasm, increase productivity, minimize miscommunication, and improve working relationships. https://www.hrdqu.com/webinars/talk-like-leader-every-employee-needs-hear/

1. Talk Like a Leader

2. Talk Like a Leader
What Every Employee Needs to Hear
Presented by Diana Durek, M.S.

3. Talk Like a Leader
Course Objectives
This course will increase your ability to:
•Learn to decode the language of leadership.
•Understand the power of words.
•Learn key phrases that inspire and support
others.

4. Talk Like a Leader
Exercise
•Think of a leader for whom or with whom you
have worked who brought out the best in you.
•Think of a leader for whom or with whom you
have worked who caused you and others to
underperform or even fail.

5. Talk Like a Leader
Leadership
• Is a relationship
• Is a resonant relationship
• Being in tune with or on the same wavelength
as other people

6. Talk Like a Leader
Messages That Great Leaders
Communicate
• I have a vision for the organization
• I have the skills to carry out this vision
• I know and care about you
• I want to help you

7. Talk Like a Leader
“I have a vision for the organization.”
•82 percent of senior
managers have a definite
vision for their organization.
• 38 percent feel they have
succeeded in spreading their
vision throughout the
organization.

8. Talk Like a Leader
Exercise
Paris, France

9. Talk Like a Leader
Poll
• Think of the people who have helped you the
most throughout your life and career. What
did these people focus on?
• Negative
• Positive

10. Talk Like a Leader
Be Inspiring
“Here’s what we can accomplish together.”
Show your passion.
Use inclusive phrases.
Describe benefits to employees.

11. Talk Like a Leader
Be Focused
“How does this fit with our vision or strategy?”
• What are the project’s
objectives?
• What are the consequences
of success or failure?
• If we pursue this, what will we have to give
up?
• Is this the best use of our time and money?

12. Talk Like a Leader
Be Action-Oriented
“Here’s what you can do and
why you should do it.”
•Suggest specific tasks
that support the vision.
•Share stories that
exemplify the vision.
•Recognize behaviors and
accomplishments.

13. Talk Like a Leader
“I have the skills to carry out the vision.”
How to Demonstrate Credibility:
•Be an expert.
•Be yourself.
•Keep your word.
•Lead by listening.
•Watch your body language.

14. Talk Like a Leader
Poll
• In the last 6 months, have you not done
something that you said you would do?
• Yes
• No

15. Talk Like a Leader
DWYSYWD

16. Talk Like a Leader
Be Accountable
“That was my fault, and I accept full
responsibility.”
•Acknowledge consequences.
•Listen to concerns and reactions.
•Determine what needs to change.
•Commit to resolving the issue.

17. Talk Like a Leader
Be Probing
“Is there a better way? Why? How?”
• Clarification
• Accuracy and completeness
• Future focus

18. Talk Like a Leader
“I know and care about you.”
Get to know your employees as individuals.

19. Talk Like a Leader
Be Caring
“How are you?”
•Be
available
• Listen 80%
Talk 20%

20. Talk Like a Leader
Be Trustworthy
• Tell the truth.
• Respect confidentiality.
• Don’t be secretive.
• Maintain high ethical
standards.
“You have my word.”
• Build others up.
• Show trust to earn trust.

21. Talk Like a Leader
Be Authentic
“I was wrong. I’m sorry.”
• Don’t delay.
• Be sincere.
• Be specific.
• Stop and listen.
• Make it right.
• Don’t repeat it.

22. Talk Like a Leader
“I want to help you.”
Improve communication with employees in
these areas:
•What to do
•How to do it
•Why to do it
•Why they aren’t doing it

23. Talk Like a Leader
Thank You
Diana Durek, M.S.
Leadership and Executive Development
Consultant
diana.durek@gmail.com

24. Talk Like a Leader
Thank You for Participating
Shop the store:
www.HRDQstore.com
Talk Like a Leader
Includes:
•Overview and Introduction
•Vision
•Competence
•Relationships
•Support
•Review
Enter WebinarTLL at checkout. Offer expires 3/4.
LIMITED-TIME OFFERSave 50%
LIMITED-TIME OFFERSave 50%