1. Sep 2010
Ranked Best Employer By: Ranked #1
2008-09 & 2010
DQ-IDC CSA Survey
1

2. SI & Services – Business Portfolio leverages …
Industry Domain Practices
Mature
Maturing NEW
Power & Utilities
Manufacturing
E-Governance
Travel, Transport
Infrastructure
Media & Ent.
Cooperative
& Logistics
Railways
Oil & Gas
Telecom
Defense
Health
Retail
BFSI
Discrete or total Outsourcing
SaaS, BOOT, BOOM
Content
Cloud
Mgmt.
BI
Application Services Practice
Enterprise Business Solutions Practices
NetSec
DC-DR
EMS
IMS
IT Infrastructure Practices
Tools Process Soln. (IP) People Customer Experience 3

3. E - GOV POWER TELECOM BFSI
TBA CBS ABB BankR
CRM
Billing PACS FI Net-bank Mob-Bank
E-NMS Retail-
Tele-Bank CTS BancScan
lend
Touch-
CallMate FinMate HRMate
Mate
OffMate Trac-Mate BancMate
4

4. Flexible models in Strategic Outsourcing Business
People
JV C
Process O
Application M
P
L
IT Infrastructure SPV
E
Servers, PCs, Storage, O/S X
Network, Security, Peripherals I
T
PPP Y
(Gov/PSU)
Transform
Green Field Setup
BOOT
Operate &
Manage
BOO
Transition
5
5

5. Market View – SI Telecom
Telecom
Industry Need Solutions
Market
• Infrastructure:
Domestic IT spend
Source IDC 2009
• 3G / GSM • Wimax, Optical Networks
(INR Cr)
21,685
12,809 14,480
• Defense Networks • Billing Solutions:
• Wireless Broadband (Wimax) • Convergent Billing, OSS/BSS
2009 2010 2013
• Number Portability Solutions
• IP/MPLS Expansion • Internet Solutions:
SI Opportunity Size (HCL • Content Delivery Networks • Content
Estimates) INR 10,000 Cr. Delivery, Broadband
Recent Win – Case Study
Data, Voice, Video Communications
Real time uncompressed, High Definition
State of art Backbone network Metro-wide spanning
video broadcast for press, TV, Webcast..
over 40 sites including 10 Core locations.
Converged Technology : Core MPLS @ 40Gigabits per sec backbone, deployed over Optic Fiber
Network for MTNL Cable (provided by MTNL), Network Operations Center, 10 Core locations.
(INR 400Cr.+) Turnkey project for 7 years including
Design, Implementation/Rollout, Integration, O&M
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6. Market View – SI Power & Utilities
Power &
Industry Need Solutions
Utilities Market
• APDRP (Part-A) spend of Rs.
Domestic IT spend
2711.3
• Field Automation
Source IDC 2009
10,000 Cr. in XI plan
1589.1 • Smart Metering
(INR Cr)
1372.8
 IT Infra
• Smart Grid Solution
 IT Apps,
• Self Healing Solution
 GIS,
• Energy Management & audit
2009 2010 2013  Meter Data Acquisition
• ERP Solution
• Non-IT areas:
• Unmanned Sub-station
SI Opportunity Size (HCL  Energy Audit
• SCADA & GIS
Estimates) INR 3,500 Cr.  Smart Grids
Recent Win – Case Study
Power sector Business Process Re-Engineering and Automation of the entire Power
R-APDRP (Accelerated distribution Chain across one state (Rajasthan) – Turnkey project involving
Power Development and Application, IT Infrastructure, Information Network, GIS, Integration to domain
solutions
Reforms Program)
(INR 500Cr+) Turnkey project for 8 years including
Design, Implementation/Rollout, Integration, O&M
7

7. Market View – SI BFSI
BFSI Market Industry Need & Solutions
Financial Inclusion
Source IDC 2009
Domestic IT spend
Core Insurance Solutions
“Banking the unbanked”
28,626
(INR Rs)
17,583 19,328
Electronic Payment Core Banking - Branch Roll
Systems Solution Out, Mobile
ATM Switches & ATMs Banking, Bilingual
2009 2010 2013
Solutions
Basel II – Operations Risk Advanced MIS and BI
SI Opportunity Size (HCL Management Solution
Estimates) INR 4,000 Cr. Cash Management Automating Cheque
Solution & Anti-Money Processing system of
Laundering Solution Banks
Recent Win – Case Study
Integrated solution to enable BASEL-II compliance for IBA + Consortium of member
banks.
HCL Infosystems will be Data Pool Custodian of IBA for a period of 5 years
Design, Implement and Deploy Operational Risk Management Solution
Turnkey project includes Complete IT Infrastructure including data center, disaster
Indian Banks Association recovery and operational support for the project period
8

8. Market View – SI E-Governance
E-Governance
Industry Need Solutions
Market
Domestic IT spend
21,975
Source IDC 2009
14,561
12,750
(INR Rs)
e-Office Land Records e-Municipality / e-District / e-Panchayat
2009 2010 2013
SI Opportunity Size (HCL
Estimates) INR 11,000 Cr.
Biometric Solns. Citizen ID Cards UID Compliant Soln. Financial Inclusion
Recent Win – Case Study
Food coupon-based targeted public distribution system (TPDS) in the state with
expected transactions exceeding 10Mn a month
To cover 50 districts and over 20,000 fair price shops in the state
MP PDS Model based on the Unique Identification Authority of India (UIDAI) guidelines
BOOT project for 7+ years including Design, Implementation/Rollout, Integration, O&M
9

9. UID Initiatives…
PDS NREGA Sampark Kendras FI Solution
Early wins in all these areas
Biometric Solutions SMART Cards Hand-held Devices UID Infrastructure
Hardware Software Services
10 10

10. IT Infra, Application & Strategic Outsourcing Services
3PL Logistics 10 Year IT Strategic Outsourcing Services – including hosting of
Company application, server, storage, network, security administration, support and
sustenance
5 Year Total IT Outsourcing Services – HIS, BI, Rollout and Sustenance
Healthcare Major Services
10 Year Total IT Outsourcing Services – Operate, Maintain & Manage ICT
Automobile Mfg Infrastructure & ERP Applications in Plant and all offices
3 Year Managed Services – ICT Infrastructure
State Secretariat (Server, Storage, Network, Security, Communication, Messaging..)
Airlines Service 3 Year Managed Services – ICT Infrastructure across all offices, airports in
Provider Southern zone
Global Electronics 2 Year Managed Services – Testing & Reverse logistics Services
Mfg
11

11. Emerging Market Business
HCLI focus in Middle East & Africa IDC Report Q2 09 IT market forecast (in US $ Mn)
 60% stake in Dubai-based Co. Geo 2010 2011 2012 2013 CAGR
 Will focus on Middle East and African Market. UAE 4,459 5,197 5,946 6,717 12.84%
 Will augment existing business with SI & RoME/Africa 16,253 18,463 20,598 23,147 11.83%
Services Portfolio
Total 20,712 23,660 26,544 29,864 12.03%
BFSI
Our Foot Print Core Banking & Insurance, BI, MIS
Today Reporting, FI, Payment Solutions & ATM’s
Infrastructure (MPLS, Data
Tele
Center), BSS, OSS, Data Migration, MNP, VAS
Billing, Energy Audit, AMR, Managed
Util.
Services, System Integration, Data Center
E-Procurement, G2C services, ULB
Gov.
Solution, Fin. Inclusion, National ID
Managed Services, System
Air.
Integration, Security, Networking and Applications
IT Training Labs, ERP for Universities, Software
Edu.
Content for Schools, Tele Education
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12. Practices, Certifications …
Network & Oracle, SAP, Enterprise Cloud Enterprise Data Center
Security Microsoft Content Computing Manageme & DR/BCP
Mgmt nt
Customer Partner Quality People
Recognitions Recognitions Certifications Certifications
ISO9000:2008
5*Platinum CCNA, CCNP, CCSP, CC
IDC CSA #1 in ISO27001 VP, CCIE
(CA, Symantec, Oracl
2008-09 & 2009-10, (ERC/ITOC, MIS, IOBA
e, IBM, SAP ), MCSE
S)
ISO20000 & 27001 CCSA, CISA
Springboard 5*Gold partners (Infinet)
Research CSA #1 in (Cisco, HDS, MS, Ado ITIL, ITSM
2010 be, Netapp. ) SEI CMMi L3 (CMMi
L5 by OND’10) PMP
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13. Discussion
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