1. GUNAWAN
Address : Kebon Baru Metros Street, No.16 DKI Jakarta
Jakarta Utara - INDONESIA
Telephone : +62 21 - 441 25 03
Mobile : +62 85 885 78 38 18
Email : rgunawansa@gmail.com
gunawanhbna@gmail.com
Date of Birth : 02
nd
September 1975 (Age 39)
Nationality : Indonesia
Marital Status : Married
Language Skills : Good English, Basic Germany, Conversational Welsh
Visas : C1/D IDSA Visa, Issue Date 28Dec2007
Profile
A proactive, focused and committed professional, with extensive expertise gained within the leisure/hospitality
sector. Working on board we should be friendly,caring, dedicated individual with good cross cultural sensitivity
and the willingness to put in an extra effort and time when required. Ihave to creative and innovative wit eye for
detail and esthetics and Maintaining excellence in customer care.
Education :
1991 – 1994 : Senior National School 52, Jakarta – Indonesia, passes in Social
2000 – 2004 : Technology of Graphics Trisakti, Jakarta – Indonesia, Degree in Techniques of Graphics
Professional Development :
 SAN Graphic Design
 Office programs
 DIANTHUS Flower Arrangements. International
 Basic Safety Training (CP1197711)

2. Key Skills
 Operational Management and Maintaining Excellence Costumer Care
 Allocating resources, both human and material, to maximize performance and efficiency and Planning,
decorating and coordinating special events and functions
 Create flowers arrangement are as per the functions sheets and clarify if any special colors or style is
required and also Preparefor the specialarrangement,special decorations e.g. Christmas, Easter, Weddings.
 Stock management of flower and other stock and Order all fresh flowers according to requirement or
season
 Use Design Programs like Macromedia FreeHand and Adobe Photoshop
 Personal management, Negotiating and finalizing corporate contracts, eg government departments and external
 Use Office Programs in a good perform and always
Career History
Logistics Administration : 4.000.000. IDR
NEC Indonesia , Jakarta , Indonesia
June 2011 – Present day
www.nec.co.id
Companies engaged in the procurement of telecommunications equipment in Indonesia. as a partner of the
telecommunications company in Indonesia such as Telkomsel, Telkom, Indosat and XL. we sell and maintain
equipment for telecommunications networks and I happened to be in the position of storage administration.
Responsibilities:
as a warehouse administration, I have to keep the state of the warehouse and manage it well. In every out and
entry of the goods Ihad to record and archive them correctly and appropriately. as a company engaged in the
field oftelecommunications and networks which work in partnership with several Indonesian telecommunication
company (Telkom.Telkomsel, Xl and ISAT) then we have to be prepared and on time in its service to give team
Technical to delivered.
Achievement:
as a warehouse clerk I do supervision and maintenance of the goods in the warehouse so well that the
company has a clear monitoring of the condition and state of goods in the warehouse carefully. I made some
changes to reporting and Explanation about the actual condition of the warehouse so that the company
becomes better delivered and controlled. Until finally the company to expand its business and make new
warehouse because the company has many projects that in this case we did a good team work.
March 2009 – May 2011 : I have my own business in Wedding consultant and Decoration, Party Decoration.
Collaboration with my friends Florist on board we do a great bussiness. Unfortunately Indonesian Government
in bad condition politics and economic. So we had a problem for our financial and until we can not survive on it.

3. Florist Mananger On Board : $900 US
Holland America Lines, Seattle, USA
Jan 2008 – Feb 2009 (EOC)
www.hollandamerica.com
Responsibilities:
Florist on Board, of Holland America Lines, ms. Noordam Ship. My responsible is for all floral decorations for
public areas, restaurant, functions, VIP rooms and plant. I’ll set standards using the highest quality of material
to ensure the flower arrangement have the bestpossible life span and my role will include key responsibilities
such as :
 Check daily the flower arrangement in all area for their condition, trim, water and replace flowers if
necessary.
 Liaise with supervisor for requirementofVIP flower arrangements both for arrival rooms and in house
guest rooms or for any other special occasions.
 Liaise with banquet to ensure the flower arrangements are as per the functions sheets and clarify if
any special colors or style is required.
 Order all fresh flowers according to requirement and season.
 Monitor the cost of the flowers purchased and relate these cost to the budget cost.
 Keep the flower room and fridge clean and tidy at all times.
 Prepare for the special arrangement, special decorations e.g. Christmas, Easter, Weddings.
When I was as Florist on board, In every embarkation day I get payment from purser for my flowers sold on
board and prepare for new fresh flowers. And there is special give for guest which should be ready to give
when the guest arrive (Special Gift Order). In the middle of cruise, normally focused to the plant especially in
the Spa room and Dinning room and also checking the artificial plant. Usually in the middle ofcruise too Ido the
flower Demonstration in Queens Lounge to promote my arrangement. I know that working on board we should
be friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra
effort and time when required. I have to creative and innovative wit eye for detail and esthetic.
Achievements:
Met this challenge head on, undertaking all pre-opening functions including pre-ordering Flowers and
Decorating equipmentsupplies, and identifying Flower sold on board. Setup Reservations for some event and
Implemented Room Service and dinning service.Makes our guest has comfortable which is make some show
of flower arranging. Give more value to the company in the flowers sold on board. Managing 30+ staff.
Reason for leaving :
I have do long contract when I was on board (contract 8 month). I have End Of Contract in my passport but
company doesn’tgive a change to back on board and Ididn’thave any reason of that. So that’s why I am doing
my skill in Indonesia to do a wedding consultant and Decorate.
November 2007 – December 2007 : I have a course of Flower Arranging From Dianthus International in ms.
New Jakarta at Cikarang (Holland America Lines education and training center)
June 2007 – October 2007 : I am doing my own business. Doing many Decoration Party and Wedding
collaboration. Also received for the advertising request

4. Market Research Intelligence : Rp. 5.000.0000 IDR + Commision
DKSH Healthcare International (ASIA Group), Jakarta, Indonesia
March 2005 - June 2007
www.dksh.com
DKSH’s Business Unit Healthcare is the leading partner for healthcare companies seeking to grow their
business in Asia especially in Indonesia, offering a wide range of Market Expansion Services from product
registration, marketing Intelligence and sales to physical distribution. We offer ethical pharmaceuticals,
consumer health, over-the-counter (OTC), as well as medical devices and deliver these products to multiple
professional healthcare outlets through hospitals, clinics, pharmacies, drugstores, dentists, optical outlets, and
more.
Responsibilities:
As the Marketing intelligence we have to maintaining all the cross of market because of the healthcare industry
is highly complex. Ittakes specialized sales and marketing Intelligence skills and capabilities to stay ahead of
the competition. To address the complexity of our market we dig deeper to develop an understanding of the
unique needs ofits different channels and to develop customized solutions.As a Marketing Intelligence we has
the specialized experience and expertise to focus on and how to grow the sales and market, across the
healthcare channels. We have Manage the project order also in Hospitality for a tender.
Achievements:
Met self-setgoal of increasing Healthcare market and Reporting to the Principals what happened in the floor
of their productand also doing some Promo for their product. Give them the information and solution of their
product, for examples Bristol Mayer Squibb (BMS) from German. We had a god pointto makes BMS grow up
in Indonesia and success full for their sales. And we also take care of their costumers with many things to
support their Goals in Indonesia. Planned, organized and managed market in each area develop and
Managing 100+ costumers.
Reason for leaving :
Because ofthe GovernmentPolicy, foreigner company should be collaborate with a local company and DKSH
chose a bad local Distributor company who had a lot of problem and many corporate Debt. That’s why DKSH
has a minus Dividend and lost a view of Principles, because can not focus to maintained their good to the
market, and we as Market Intelegence has to do out of the job desk, like collection and Sales, also fixing all
kind problem corporate Debtin each Area. I thought it is not a job who I looking for and un comfortable so that’s
why I resign and looking for a better salary.
Marketing Order Project of Furniture : 3.500.000 IDR + Commision
Hadinata Brothers and Co,PT Jakarta,Indonesia
June 21th 2004 - February 21th 2004
www.ligna-furniture.com
Arrange for bargaining letter to getthe projectorder. Maintain relation with all costumers. Finding new costumer
for Project orders by B2B system and maintained. Liaise with all division to serve the costumers and make
them trust to our product all the time. Because of LIGNA has already loyalties costumers we didn’t have many
problems in orders, we just make sure that all costumers has their own service from us. And we have a great
Tender in many company and Government orders Project.
Responsibilities:
Working with team to maintaining costumers and makes a new project orders in the other opportunity. Makes
sure all Costumers has all data of us, as they needed and handling all problem in every kind of compliance.
Achievements:
Successfully in many tenders at Government places and also makes a new relation ship in many companies
like BP Petroleum Indonesia, Mandiri Bank, Jiwaseraya Insurance and many more. We can makes more
benefit to LIGNA furniture in the complicated market in Indonesia.

5. Reason for leaving :
Ligna Furniture has a bad Financila Problem, because of that I got reduction of employees.
Advertising : Rp. 2.500.000 IDR
Dwi Jaya Pelita Utama, Jakarta, Indonesia
June 2002 – May 2004,
www.dwijayapu.com
Reporting to Manager Project / Owner Advertising
Marketing and Design Graphics, Handled Marketing for all product printing and also helping Design. Working
team between design and marketing can make a good benefitfor the first step in the printing industry, because
with this collaboration client more easy to understand with what they needed and wanted for their promotion.
Responsibilities :
In advertishing industry we have to be tough enough because ofthe competition is very tight, I have a team for
it. When I have a costumers I have to focus and clearly to maintained it, until all kind of their need and wanted
can be succeed and they got satisfied.
Achievements:
Within the last 24 months, I have given the Company many orders and has many new costumers too. Company
will makes a new branches because of the company has a subscriber additions, they wants to create a branch
office in some areas, before they only had notmore than 100 costumers now they have more than that and had
more staff too.
Reason for leaving : I was offered the opportunity to another job for a Higher Challenged and better salary also.
Leisure Activity :
Football, Drawing, Computer and Traveling
References :
Mrs. Mamik Soegiharti : NEC Indonesia Networking – HRD Manager
Tel : +62 21 520 12 15 Ext. 112
Email : ami@nec.co.id
Mr. Dedi Junaedi : Purser on Board – Holland America lines ( ms. Noordam), Seattle USA
Tel : -
Email : ade_rully@yahoo.com
Mr. FerryVan de Mortel : Dianthus Florist Manager – Dianthus International, Beverwick NL
Tel : -
Email : ferryvdm@hotmail.com

6. Please see some Picture of my decoration on board :