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POSITION DESCRIPTION
Position

Virtual Assistant

Name

[Name]

Supervisor

[Name]

Function

Administration

Primary Posi...
Position Interface (People that you liaise with on a regular basis)
Office Manager

Accounts manager

General Manager

Pri...
Incumbent Approval

[Name & Signature]

Date

Supervisor Approval

[Name & Signature]

Date

HR Approval

[Name & Signatur...
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Sample Virtual Assistant Job Description

Often we are asked how we go about appointing a virtual assistant, so we have provided a sample VA job description we used.

Note, however, that we have designed this document for our use, therefore you will need to tailor this to your job requirements to better suit your needs.

See our complete guide to appointing a virtual assistant.
http://guntherandassociates.com.au/guide-to-appointing-a-virtual-assistant/

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Sample Virtual Assistant Job Description

  1. 1. POSITION DESCRIPTION Position Virtual Assistant Name [Name] Supervisor [Name] Function Administration Primary Position Objectives The Virtual Assistantwill fill the role of Personal Assistant to the principal of the practice. Position Responsibilities Key Responsibilities Brief Description of Duties Administration Procedures Responsible for providing, developing and maintaining efficient and confidential administrative support to the principal of the practice. This position operates with a high degree of independence in performing the duties of the position while maintaining open communication with the principal of the business and the office manager. Ensure assigned tasks are completed within specified timeframe and with a minimum number of errors or omissions. Maintenance of the CRM and ensuring all information is recorded, updated and accurate at all times. Preparation of timely and accurate presentations and reports using Microsoft office applications including Word, Power Point and Excel. Marketing Management of social media accounts platforms (Facebook, Twitter, LinkedIn, Youtube) Basic website maintenance and blog management Preparation of monthly newsletter Position Competencies Key Competencies Performance Standards/Results Effective Communication Presents information both clearly and concisely and regularly confirms correct interpretation of information. Very high standard of communication skills both written and oral for the presentation of facts and ideas. Written communication must be clear, concise, easy to read and comprehend. Organisation of Work Demonstrates the ability to handle several projects simultaneously. Implements the key principles of time management, task allocation and priority assignment in addition to personal organisation. Continually seek ways to improve the service provided via development of professional skills and personal growth. Initiates and responds to suggestions for improving service. Greg Gunther and Associates Toowoomba | PO Box 1222 Toowoomba 4350 Brisbane | 1072/18 Manning Street Milton 4064 m +61 418987252 egreggunther@guntherandassociates.com.au w www.guntherandassociates.com.au
  2. 2. Position Interface (People that you liaise with on a regular basis) Office Manager Accounts manager General Manager Principal of the business Position Requirements / Selection Criteria Essential Knowledge, Skills and Abilities Extensive computer and internet literacy Prior experience in an administration role Attention to detail and a high level of accuracy in all output Proficiency with advanced Microsoft Office applications including Word, Power Point and Excel Desirable Prior experience in preparing newsletters Experience in website and blog management Experience in customer service Skills and Abilities Skill /Ability Level of Importance to Position [High, Medium, Low] 1. Communication – Written High 2. Communication – Oral Medium 3. Problem Solving Medium 4. Ability to make decisions Medium 5. Ability to take direction High 6. Knowledge of Client Management Database High 7. Ability to prioritise and manage tasks High 8. Computing Skills High 9. Typing Skills - speed and accuracy High 10. Contribution to Business Continual Improvement Medium Key objectives over the next 6 months Greg Gunther and Associates Toowoomba | PO Box 1222 Toowoomba 4350 Brisbane | 1072/18 Manning Street Milton 4064 m +61 418987252 egreggunther@guntherandassociates.com.au w www.guntherandassociates.com.au
  3. 3. Incumbent Approval [Name & Signature] Date Supervisor Approval [Name & Signature] Date HR Approval [Name & Signature] Date Greg Gunther and Associates Toowoomba | PO Box 1222 Toowoomba 4350 Brisbane | 1072/18 Manning Street Milton 4064 m +61 418987252 egreggunther@guntherandassociates.com.au w www.guntherandassociates.com.au

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