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You're on Social Media...Now What? How Gov't Can Engage Citizens

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Slide deck for webinar with government social media advisor Kristy Fifelski, aka “GovGirl," hosted and sponsored by GovDelivery.

The webinar goes beyond the how-to’s of simply setting up your government presence on social media and explores the “now what?” question of what to do next. Some of the key takeaways:

- How to engage citizens and get views, ‘likes’, and (gasp) even comments!
- What to do with those Negative Nelly’s and downbeat comments
- Answers to the question - Can we actually have fun with this?
- Tips for successful ongoing management of government social media

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