Dr Rodger Manning, Qinetiq at Frocomm 3rd Annual Gov 2.0 Conference 2011

1. Gov 2.0, People 2.0 and Bad Guys 2.0 A Presentation to : Gov 2.0 Conference 14th June 2010 Dr. Rodger Manning, QinetiQ

3. National Broadband Network

4. Public 2.0

5. Bad Guys 2.0

6. Concluding Remarks2

7. ….is a good thing Education & Empowerment Allows Government to Talk to Each Other Listening Allows me to Talk to Government Reacting Engaging with Youths Efficiency New Ways of Working Opening up Government Making Tougher Choices Innovation Gov 2.0 3 Democracy

9. Mass hardware upgrades will likely follow

10. Upload speeds are faster

11. It’s always on

12. Prices fall, open/public access grows rapidly

13. Home and SMB use of WiFi explodes4 ….is a good thing 77% of Internet Users agree that the NBN is a good thing1 1Source – The Internet In Australia, S. Ewing & J. Thomas, Swinburne University of Technology

15. 3rd largest Tweater by capita5 ….are ready ….are frustrated? 53 % 44% Respondents disagreeing with: By using the Internet will people like you have more say about what the government does? 2007 2009 Source – The Internet In Australia, S. Ewing & J. Thomas, Swinburne University of Technology

17. Expensive Internet access

18. 25th out of 34 (OECD Survey, 2010)

19. ~Double the United Kingdom6 ….are restrained Source – OECD

21. Diverse and unseen

22. Pranksters

23. Hackivists

24. Criminals

25. Individual and organised

26. Terrorists

27. Stated sponsored

28. Innovative

30. What do Bad Guys 2.0 see? 9 Information Brand Access OPPORTUNITY Information Access Victim Business Facilitator

31. The Web2.0 Landscape 10

33. Phishing and identity theft

34. Data theft

35. Infection/compromise of servers and PCs, for:

36. Spamming

37. Criminal Hosting: Malware, fast flux, illegal content, Phishing, etc.

38. DDOS attacks and Cyber Extortion

39. Libel, defamation, character assassination, disinformation11

41. Public 2.0 make it easy

42. Profile 21 year old female

43. 2000 random people

44. 94% in 7 days

45. 31% of users who took less than 2 lines of convincing where IT security workers12

46. Robin Sage Case Study 13

47. Generic Case Study 14

48. Generic Case Study 15

49. I’m Not Making This Stuff Up 16

51. DSD strategies17

53. DSD strategies

54. Awareness and Training

55. Teach your staff about risks to data, privacy, systems and customers

56. Public awareness

57. Policy & Governance

58. Prepare guidance for networked employees

59. Victorian State Government risk assessment

60. Stop and Think

61. How might the bad guys exploit this?

62. Monitor

63. Understand “Internet Footprint” and monitor yours to minimise risk18