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Human Capital Institute
#HCIchat
Recruitment Marketing 101
Thinking Like a Marketer to
Promote Your Employer Brand
Human Capital Institute
#HCIchat
Today’s Moderator
Randi Kenney
Online Content & Community Manager
Human Capital Institute
@HCIRandi
/in/randirkenney
/company/human-capital-institute-hci
@Human_Capital/humancapital
Human Capital Institute
#HCIchat
Human Capital Institute
#HCIchat
Thank You
www.glassdoor.com
Human Capital Institute
#HCIchat
Interact With Us
For a PDF copy of the slides
used during this webcast
Human Capital Institute
#HCIchat
Today’s Featured Speaker
Lisa Holden
Employer Communications Manager
Glassdoor
@lisaaholden
Lisa.Holden@Glassdoor.com
10 WAYS TO WIN
WITH RECRUITMENT MARKETING
Agenda
• 10 Ways to Win with Recruitment Marketing
• How to Create a Recruitment Marketing Strategy
• Understanding Which Metrics to Track
• Sharing Results
• How to Take Advantage of Social Media
Recruitment marketing includes all
communications that an organization
uses to attract talent to its workforce.
Career Websites
Blogs
Job Postings
Photos & Videos
Social Media
Events
Emails
Talent Community
Display Advertising
Recruitment Marketing Tools
10 WAYS TO WIN
WITH RECRUITMENT MARKETING
Create a Unique, Strong and
Authentic Brand
1
“Your brand is what other
people say about you when
you’re not in the room.”
Jeff Bezos – Founder & CEO, Amazon.com
Step 1
Would current
employees
recommend
your
organization
to a friend?
What are
job seekers
saying
about you
on
social?
What is
your
company
rating
on
Glassdoor?
69%of Glassdoor members
agree their perception of a
company improves after seeing
an employer respond to a review
84%
would consider leaving their
current jobs if offered another
role with a company that had an
excellent corporate reputation }Most in $75-100K salary
range would only require
a 1-10% salary increase
to consider such a move
Step 1
Source: Glassdoor Survey, October 2014
Top 5 pieces of information job seekers want
employers to provide as they search where to work:
Details on what makes the company
an attractive place to work
Details on compensation packages
Details on benefit packages
Company mission, vision and values
Basic company information
Step 1
1
2
3
4
5
STRONG
EMPLOYER BRAND
High Brand Awareness
Retention
More Job Offers Accepted
Revenue Goes Up
More Quality Applicants
Lower Cost-Per-Hire
Higher Number of Referrals
POOR
EMPLOYER BRAND
Low Brand Awareness
Attrition
Declined Offers
Low Productivity
Long time-to-hire
High Cost-Per-Hire
Poor Referral Programs
vs.
Source: Allegis Group Services Study, August 2012 (1,010 US Workers)
Train Internal Brand
Ambassadors2
Encourage employees to
wear company gear
Involve employees in the
hiring process
Utilize referral programs
Step 2
Employee Brand Ambassadors
Step 2
Understand Employee Sentiment
5 Ways to Develop Brand Ambassadors
Encourage Them
Communicate the Importance
Incentive Them
Train Them
Make It Easy
1
2
3
4
5
Step 2
Encourage photos and
videos in all departments
Show the real “you” on a career blog or
through social posts
Let employees be who they are
Step 2
Let Employees Be Who They Are
Track Key Performance
Indicators
3
Cost-Per-Hire
Time-to-Hire
Cost-Per-Applicant
App-to-Hire Ratios
Applicant Quality
Step 3
Key Metrics
Step 3
Job Advertising
Social
Events
Employee Referral Program
Email
Recruiting/Staffing Agencies
Cost-per-hire, time-to-hire, cost-per-applicant,
app-to-hire ratios, candidate quality
Clicks, mentions, retweets, user demographics,
impressions, reach
Candidate quality, time-to-hire, cost-per-hire
Percent of employees who would recommend
your business, cost-per-hire
Open rates, click-through rates, response rates
Cost-per-hire, time-to-hire, candidate quality
Key Marketing Campaign Channel Analytics
Share Results With
Stakeholders
4
Assigning Recruitment Marketing
Roles & Responsibilities
Career Website Recruiting Employer Branding
Employee Engagement Events Social Recruiting
Email Mobile Calendar & Budget
Step 4
Simplify the Message5
Questions
Layout
Branding
Social
Step 5
Make Job Applications Easy
Monitor the Competition6
Are your competitors posting
jobs in similar places?
What roles are they trying to fill?
Do they have a social presence?
What are their strengths and
weaknesses?
Step 6When Monitoring the Competition,
Ask Yourself:
Step 6
Male
69%
Female
31%
Male
73%
Female
27%
Male
68%
Female
32%
Gender
High
School
4%
College
67%
Graduate
School
30%
Education
High
School
4%
College
58%
Graduate
School
30%
High
School
6%
College
69%
Graduate
School
30%
Your Company Competitor 1 Competitor 2
Analyze Your Traffic Compared
to Competitors
Step 6
See Where Your Competitor Is Investing
Respond to Every Candidate7
Treat Every Candidate
Like a Customer
Step 7
Most job seekers
READ 4-7
REVIEWS
before forming an
opinion of a company
Source: Glassdoor User Survey, 2014
Join the conversation
Compliment the good and
appreciate the bad
Show candidates that you value and
are receptive to employee feedback
Step 7
Responding to Reviews
Create a Marketing Calendar8
Hiring dates and onboarding
classes
Recruiting events
Big themes and hiring initiatives
Job advertising start and
end dates
Step 8
Marketing Calendar
Run a Referral Program9
Referral candidates are
5X more likely to get hired
than other candidates
Employee referrals
are the #1 SOURCE
for quality new hires
Source: Staffing.org, Survey 2011
Source: ERE, Survey 2013
Step 9
Increase Candidate Quality
Use Social Media at Every Step10
Social Recruiting — 2 of the Top Channels
Most Used for Employer Brand Promotion:
Step 10
92%company
website
80%social media
&
Source: Universum, 2013
Social Media and Job Searching
Step 10
79%
are likely to use social
media in their job search
86%
of people in the first 10 years
of their career are likely to use social media
in their job search
Source: Glassdoor survey, March 2013
Social Media and Job Searching
Step 10
Nearly 2 in 3 say
their employer does not
(or know how to) use
social media to
promote job openings
Nearly 3 in 4 say
their employer does not
(or know how to) promote
their employment brand
on social media
Source: Glassdoor survey, March 2013
Step 10
SOCIAL MEDIA
Step 10
Hashtags
Pro Tip #1
Download Employer Branding for
Dummies® or Recruitment
Marketing for Dummies® to help you
with your strategy!
Pro Tip #2
Download Employer Branding for
Dummies® or Recruitment
Marketing for Dummies® to help you
with your strategy!
Human Capital Institute
#HCIchat
Questions?
Lisa Holden
Employer Communications Manager
Glassdoor
@lisaaholden
Lisa.Holden@Glassdoor.com
Human Capital Institute
#HCIchat
Thank You
Visit us on the web for access to
more exclusive content
www.hci.org
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