SlideShare a Scribd company logo
1 of 33
Download to read offline
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
10  Key  Takeaways  We  
Learned  from  Glassdoor  
Employer  Branding  Summit  
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Webinar  Tips  for  Attendees
• You  can  connect  to  audio  using  your  
computer’s  microphone  and  speakers.  
• Or,  you  may  select  “Use  Telephone”  
after  joining  the  Webinar.
• All  lines  will  be  muted  to  avoid  
background  noise.
• You  can  ask  questions  at  any  time  by  
typing  them  into  the  Questions  Pane.
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
#GDChat
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Featured  Speaker
Jennifer  Jones  Newbill
Senior  Manager,  Global  Candidate  Attraction,  
Engagement  &  Experience,  Dell
Twitter:  @JenniferNAtDell
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
2015  Glassdoor  Summit  Recap:  Social
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
2015  Glassdoor  Summit  Recap
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
1.  TRANSPARENCY
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Transparency
96%  of  job  seekers  say  
that  it’s  important  to  work  
for  a  company  that  embraces  
transparency  
Glassdoor  Survey  (October,  2014)  
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Transparency
Ebook:  25  Tips  from  Top  CEOs  (2015)
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Transparency
• Get  leaders  involved
• Solicit  feedback  regularly
• Acknowledge  wins  &  areas  for  improvement
Ebook:  25  Tips  from  Top  CEOs  (2015)
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
2.  HUMAN
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Human
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Human
• Get  leaders  involved  
on  social
• Respond  to  Reviews  
and  Feedback
• Call  out  employees  
when  they  do  
something  impactful
• Create  a  hashtag
• Employee  Blog
• Share  real  photos  
and  stories
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
3.  EVOLUTION
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Evolution
• Leverage  data
• Beef  up  referrals  
• Invigorate  onboarding  processes
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Evolution  
• Train  recruiters  and  hiring  
managers
• Craft  a  compelling,  consistent  
EVP
• Customize  the  candidate  email  
journey
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
4.  POWERFUL
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Powerful
• 2015  Edelman  Trust  
Barometer
• Company  technical  
expert  67%
• Regular  employee  
49%
• CEO  43%
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
5.  MEASUREMENT
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Measurement
• Measure  what  matters  based  on  your  company  culture  and  
processes
• Treat  candidates  like  customers
• Keep  your  finger  on  the  pulse  of  employee  sentiment
• Monitor  and  respond  to  reviews
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
6.  CX
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
CX
• Paint  a  realistic  picture
• Facilitate  the  journey
• Adopt  a  customer  service  
attitude
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
7.  DIFFERENTIATION
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Differentiation
“Look  different.  Talk  different.  Be  different.”
-­Richard  Mosley,  VP  of  Strategy,  Universum
• Create  a  signature  experience
• Unique  brand  positioning
• Distinctive  visual  identity
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
8.  AUTHENTICITY
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Authenticity
• Don’t  be  a  
“brand  
narcissist”
• Share  content  
from  other  
providers
• Candidates  
want  the  real  
scoop
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
9.  Marketer
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Marketer
• Apply  marketing  tactics  to  
your  strategy
• Leverage  social  media
• Creative,  SEO-­friendly  job  
descriptions
• Branded  recruiting  events
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
10.  Mirror
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Mirror
• Word  of  mouth  is  more  powerful  than  ever
• Employee  sentiment  impacts  consumer  sentiment
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Mirror
Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
Questions?

More Related Content

What's hot

Client Training: Take Control of your Recruiting with Job Slot Manager
Client Training: Take Control of your Recruiting with Job Slot Manager Client Training: Take Control of your Recruiting with Job Slot Manager
Client Training: Take Control of your Recruiting with Job Slot Manager
Glassdoor
 
Client Training: How Cisco Approaches Global Employer Branding on Glassdoor
 Client Training: How Cisco Approaches Global Employer Branding on Glassdoor Client Training: How Cisco Approaches Global Employer Branding on Glassdoor
Client Training: How Cisco Approaches Global Employer Branding on Glassdoor
Glassdoor
 

What's hot (20)

Client Training: Take Control of your Recruiting with Job Slot Manager
Client Training: Take Control of your Recruiting with Job Slot Manager Client Training: Take Control of your Recruiting with Job Slot Manager
Client Training: Take Control of your Recruiting with Job Slot Manager
 
Client Training: How to use glassdoor to prep your Q1 hiring
Client Training: How to use glassdoor to prep your Q1 hiringClient Training: How to use glassdoor to prep your Q1 hiring
Client Training: How to use glassdoor to prep your Q1 hiring
 
Agency Training: Glassdoor's New Job Search Experience
Agency Training: Glassdoor's New Job Search ExperienceAgency Training: Glassdoor's New Job Search Experience
Agency Training: Glassdoor's New Job Search Experience
 
Client Training: Metrics that Matter
Client Training: Metrics that MatterClient Training: Metrics that Matter
Client Training: Metrics that Matter
 
Glassdoor Client Training: 4 Ways to Use Your Remaining 2015 Recruiting Budge...
Glassdoor Client Training: 4 Ways to Use Your Remaining 2015 Recruiting Budge...Glassdoor Client Training: 4 Ways to Use Your Remaining 2015 Recruiting Budge...
Glassdoor Client Training: 4 Ways to Use Your Remaining 2015 Recruiting Budge...
 
Employer Branding 101
Employer Branding 101Employer Branding 101
Employer Branding 101
 
How to Become a Best Place to Work
How to Become a Best Place to WorkHow to Become a Best Place to Work
How to Become a Best Place to Work
 
SF Rebels of Recruiting Roadshow | Robert Hohman Welcome
SF Rebels of Recruiting Roadshow | Robert Hohman WelcomeSF Rebels of Recruiting Roadshow | Robert Hohman Welcome
SF Rebels of Recruiting Roadshow | Robert Hohman Welcome
 
How Smart Recruiters Go Beyond LinkedIn
How Smart Recruiters Go Beyond LinkedInHow Smart Recruiters Go Beyond LinkedIn
How Smart Recruiters Go Beyond LinkedIn
 
5 Reasons Your Job Ads Aren’t Working and Ways to Fix Them
5 Reasons Your Job Ads Aren’t Working and Ways to Fix Them5 Reasons Your Job Ads Aren’t Working and Ways to Fix Them
5 Reasons Your Job Ads Aren’t Working and Ways to Fix Them
 
Job Descriptions That Land You Great Hires
Job Descriptions That Land You Great HiresJob Descriptions That Land You Great Hires
Job Descriptions That Land You Great Hires
 
How to Turn Your Reputation Around: Transformation at Work with Saba
How to Turn Your Reputation Around: Transformation at Work with SabaHow to Turn Your Reputation Around: Transformation at Work with Saba
How to Turn Your Reputation Around: Transformation at Work with Saba
 
Client Training: How Cisco Approaches Global Employer Branding on Glassdoor
 Client Training: How Cisco Approaches Global Employer Branding on Glassdoor Client Training: How Cisco Approaches Global Employer Branding on Glassdoor
Client Training: How Cisco Approaches Global Employer Branding on Glassdoor
 
5 Steps to Selecting the Right Job Board
5 Steps to Selecting the Right Job Board5 Steps to Selecting the Right Job Board
5 Steps to Selecting the Right Job Board
 
10 Key Takeaways We Learned from Glassdoor Employer Branding Summit
10 Key Takeaways We Learned from Glassdoor Employer Branding Summit 10 Key Takeaways We Learned from Glassdoor Employer Branding Summit
10 Key Takeaways We Learned from Glassdoor Employer Branding Summit
 
Learn to Manage Your Employer Brand & Hire Great Talent Using Glassdoor (UK)
Learn to Manage Your Employer Brand & Hire Great Talent Using Glassdoor (UK)Learn to Manage Your Employer Brand & Hire Great Talent Using Glassdoor (UK)
Learn to Manage Your Employer Brand & Hire Great Talent Using Glassdoor (UK)
 
3 Reasons CEOs Can't Ignore Glassdoor
3 Reasons CEOs Can't Ignore Glassdoor3 Reasons CEOs Can't Ignore Glassdoor
3 Reasons CEOs Can't Ignore Glassdoor
 
How To Leverage Employee Generated Content to Support Your Recruiting Efforts
How To Leverage Employee Generated Content to Support Your Recruiting Efforts How To Leverage Employee Generated Content to Support Your Recruiting Efforts
How To Leverage Employee Generated Content to Support Your Recruiting Efforts
 
How to Recruit Engineers When You Aren't a Tech Company
How to Recruit Engineers When You Aren't a Tech CompanyHow to Recruit Engineers When You Aren't a Tech Company
How to Recruit Engineers When You Aren't a Tech Company
 
Job Descriptions that Land You Great Hires
Job Descriptions that Land You Great HiresJob Descriptions that Land You Great Hires
Job Descriptions that Land You Great Hires
 

Viewers also liked

Business Model Template
Business Model TemplateBusiness Model Template
Business Model Template
Gina Evans
 
Biological inspired system applied to Computer Vision
Biological inspired system applied to Computer VisionBiological inspired system applied to Computer Vision
Biological inspired system applied to Computer Vision
Federico Raue
 

Viewers also liked (20)

A Career in Libraries
A Career in LibrariesA Career in Libraries
A Career in Libraries
 
A discussion of the brooklyn staten island athletic league's basketball division
A discussion of the brooklyn staten island athletic league's basketball divisionA discussion of the brooklyn staten island athletic league's basketball division
A discussion of the brooklyn staten island athletic league's basketball division
 
Business Model Template
Business Model TemplateBusiness Model Template
Business Model Template
 
Expensive cars
Expensive carsExpensive cars
Expensive cars
 
How Federal Deposit Insurance Works
How Federal Deposit Insurance WorksHow Federal Deposit Insurance Works
How Federal Deposit Insurance Works
 
Association for the Development of Pakistan (ADP) 2014 YTD update
Association for the Development of Pakistan (ADP) 2014 YTD updateAssociation for the Development of Pakistan (ADP) 2014 YTD update
Association for the Development of Pakistan (ADP) 2014 YTD update
 
Social Media สำหรับธุรกิจท่องเที่ยว
Social Media สำหรับธุรกิจท่องเที่ยว Social Media สำหรับธุรกิจท่องเที่ยว
Social Media สำหรับธุรกิจท่องเที่ยว
 
Managing teacher capability - HR and employment law in education conference 2...
Managing teacher capability - HR and employment law in education conference 2...Managing teacher capability - HR and employment law in education conference 2...
Managing teacher capability - HR and employment law in education conference 2...
 
Blue Ocean Strategy and the Transistor Radio
Blue Ocean Strategy and the Transistor RadioBlue Ocean Strategy and the Transistor Radio
Blue Ocean Strategy and the Transistor Radio
 
Critical Disability Theory and Non-Refoulement
Critical Disability Theory and Non-RefoulementCritical Disability Theory and Non-Refoulement
Critical Disability Theory and Non-Refoulement
 
Biological inspired system applied to Computer Vision
Biological inspired system applied to Computer VisionBiological inspired system applied to Computer Vision
Biological inspired system applied to Computer Vision
 
9 Things You Should Add to your Social Media Marketing Campaigns
9 Things You Should Add to your Social Media Marketing Campaigns9 Things You Should Add to your Social Media Marketing Campaigns
9 Things You Should Add to your Social Media Marketing Campaigns
 
Dynamic Scoring at CBO
Dynamic Scoring at CBODynamic Scoring at CBO
Dynamic Scoring at CBO
 
DevOp คืออะไร?
DevOp คืออะไร? DevOp คืออะไร?
DevOp คืออะไร?
 
Mailchimp
MailchimpMailchimp
Mailchimp
 
Perlawanan Goa
Perlawanan GoaPerlawanan Goa
Perlawanan Goa
 
Effectively Managing User Permissions with a Governance Strategy by Justice S...
Effectively Managing User Permissions with a Governance Strategy by Justice S...Effectively Managing User Permissions with a Governance Strategy by Justice S...
Effectively Managing User Permissions with a Governance Strategy by Justice S...
 
Facebookmarketing
FacebookmarketingFacebookmarketing
Facebookmarketing
 
Introduction to IP: Basics of Patents, Trademarks, & Trade Secrets
Introduction to IP: Basics of Patents, Trademarks, & Trade SecretsIntroduction to IP: Basics of Patents, Trademarks, & Trade Secrets
Introduction to IP: Basics of Patents, Trademarks, & Trade Secrets
 
커뮤니티 활동과 스터디
커뮤니티 활동과 스터디커뮤니티 활동과 스터디
커뮤니티 활동과 스터디
 

Similar to 10 Key Takeaways We Learned From Glassdoor Employer Branding Summit

Content marketing-summit-southeast 5-7
Content marketing-summit-southeast 5-7Content marketing-summit-southeast 5-7
Content marketing-summit-southeast 5-7
Skyword Inc.
 
Christer Holloman - Glassdoor.com - 24th Sept
Christer Holloman - Glassdoor.com - 24th SeptChrister Holloman - Glassdoor.com - 24th Sept
Christer Holloman - Glassdoor.com - 24th Sept
TALiNT Partners
 
Glassdoor Survey: How to Recruit Sales Professionals
Glassdoor Survey: How to Recruit Sales ProfessionalsGlassdoor Survey: How to Recruit Sales Professionals
Glassdoor Survey: How to Recruit Sales Professionals
Glassdoor
 

Similar to 10 Key Takeaways We Learned From Glassdoor Employer Branding Summit (20)

How Deloitte Approaches Global Employer Branding
How Deloitte Approaches Global Employer BrandingHow Deloitte Approaches Global Employer Branding
How Deloitte Approaches Global Employer Branding
 
10 Ways to Win With Recruitment Marketing
10 Ways to Win With Recruitment Marketing10 Ways to Win With Recruitment Marketing
10 Ways to Win With Recruitment Marketing
 
The Death of the Common Job Description
The Death of the Common Job DescriptionThe Death of the Common Job Description
The Death of the Common Job Description
 
Job Descriptions That Land You Great Hires
Job Descriptions That Land You Great HiresJob Descriptions That Land You Great Hires
Job Descriptions That Land You Great Hires
 
Client Training: How Display Advertising Can Help With Recruiting and Brandin...
Client Training: How Display Advertising Can Help With Recruiting and Brandin...Client Training: How Display Advertising Can Help With Recruiting and Brandin...
Client Training: How Display Advertising Can Help With Recruiting and Brandin...
 
Glassdoor 101 for Staffing Agencies
Glassdoor 101 for Staffing AgenciesGlassdoor 101 for Staffing Agencies
Glassdoor 101 for Staffing Agencies
 
Glassdoor Recruiting Budget Webinar
Glassdoor Recruiting Budget WebinarGlassdoor Recruiting Budget Webinar
Glassdoor Recruiting Budget Webinar
 
Creating a Corporate Culture that Works for Your Business
Creating a Corporate Culture that Works for Your BusinessCreating a Corporate Culture that Works for Your Business
Creating a Corporate Culture that Works for Your Business
 
Content marketing-summit-southeast 5-7
Content marketing-summit-southeast 5-7Content marketing-summit-southeast 5-7
Content marketing-summit-southeast 5-7
 
Going Beyond Linkedin: How Smart Recruiters Find Today's Candidates
Going Beyond Linkedin: How Smart Recruiters Find Today's CandidatesGoing Beyond Linkedin: How Smart Recruiters Find Today's Candidates
Going Beyond Linkedin: How Smart Recruiters Find Today's Candidates
 
Authenticity Attracts Talent
Authenticity Attracts TalentAuthenticity Attracts Talent
Authenticity Attracts Talent
 
Christer Holloman - Glassdoor.com - 24th Sept
Christer Holloman - Glassdoor.com - 24th SeptChrister Holloman - Glassdoor.com - 24th Sept
Christer Holloman - Glassdoor.com - 24th Sept
 
Responding to Reviews - UK Edition
Responding to Reviews - UK EditionResponding to Reviews - UK Edition
Responding to Reviews - UK Edition
 
Business Case for Employer Branding: Glassdoor
Business Case for Employer Branding: GlassdoorBusiness Case for Employer Branding: Glassdoor
Business Case for Employer Branding: Glassdoor
 
Winning the Tech Talent War
Winning the Tech Talent WarWinning the Tech Talent War
Winning the Tech Talent War
 
Beyond LinkedIn
Beyond LinkedInBeyond LinkedIn
Beyond LinkedIn
 
Glassdoor Survey: How to Recruit Sales Professionals
Glassdoor Survey: How to Recruit Sales ProfessionalsGlassdoor Survey: How to Recruit Sales Professionals
Glassdoor Survey: How to Recruit Sales Professionals
 
Sharing the Vision: 5 Employee Engagement Strategies from Glassdoor Best Plac...
Sharing the Vision: 5 Employee Engagement Strategies from Glassdoor Best Plac...Sharing the Vision: 5 Employee Engagement Strategies from Glassdoor Best Plac...
Sharing the Vision: 5 Employee Engagement Strategies from Glassdoor Best Plac...
 
Vancouver Rebels of Recruiting Roadshow | Garrett Fitzpatrick Demo
Vancouver Rebels of Recruiting Roadshow | Garrett Fitzpatrick DemoVancouver Rebels of Recruiting Roadshow | Garrett Fitzpatrick Demo
Vancouver Rebels of Recruiting Roadshow | Garrett Fitzpatrick Demo
 
Developing a Culture of Connection: Five Stories Talent Wants to Hear
Developing a Culture of Connection: Five Stories Talent Wants to HearDeveloping a Culture of Connection: Five Stories Talent Wants to Hear
Developing a Culture of Connection: Five Stories Talent Wants to Hear
 

More from Glassdoor

More from Glassdoor (20)

Becoming Digitally Fit for The Future of Work
Becoming Digitally Fit for The Future of WorkBecoming Digitally Fit for The Future of Work
Becoming Digitally Fit for The Future of Work
 
Analyst Tips for Finding Quality Candidates in 2018
Analyst Tips for Finding Quality Candidates in 2018Analyst Tips for Finding Quality Candidates in 2018
Analyst Tips for Finding Quality Candidates in 2018
 
Everything You Need to Know About Glassdoor Reviews
Everything You Need to Know About Glassdoor ReviewsEverything You Need to Know About Glassdoor Reviews
Everything You Need to Know About Glassdoor Reviews
 
The VIP Treatment: Elevate Your Candidate Experience
The VIP Treatment: Elevate Your Candidate ExperienceThe VIP Treatment: Elevate Your Candidate Experience
The VIP Treatment: Elevate Your Candidate Experience
 
Glassdoor UK: Responding to Negative Reviews Reviews
Glassdoor UK: Responding to Negative Reviews ReviewsGlassdoor UK: Responding to Negative Reviews Reviews
Glassdoor UK: Responding to Negative Reviews Reviews
 
Responding to Reviews
Responding to ReviewsResponding to Reviews
Responding to Reviews
 
Live Demo, Managing your Employer Brand UK
Live Demo, Managing your Employer Brand UKLive Demo, Managing your Employer Brand UK
Live Demo, Managing your Employer Brand UK
 
The Candidate Journey Isn't Linear: How to Craft Content Accordingly
The Candidate Journey Isn't Linear: How to Craft Content AccordinglyThe Candidate Journey Isn't Linear: How to Craft Content Accordingly
The Candidate Journey Isn't Linear: How to Craft Content Accordingly
 
Tackling Reviews and Taking Action
Tackling Reviews and Taking Action Tackling Reviews and Taking Action
Tackling Reviews and Taking Action
 
Fueling Retention With Employee Engagement
Fueling Retention With Employee EngagementFueling Retention With Employee Engagement
Fueling Retention With Employee Engagement
 
How to Execute a Data-Driven Social Recruiting Program
How to Execute a Data-Driven Social Recruiting ProgramHow to Execute a Data-Driven Social Recruiting Program
How to Execute a Data-Driven Social Recruiting Program
 
Recruiting With Your Employer Brand
Recruiting With Your Employer BrandRecruiting With Your Employer Brand
Recruiting With Your Employer Brand
 
Top 5 Recruiting Challenges and How to Solve Them
Top 5 Recruiting Challenges and How to Solve ThemTop 5 Recruiting Challenges and How to Solve Them
Top 5 Recruiting Challenges and How to Solve Them
 
How to Brand and Recruit on Glassdoor
How to Brand and Recruit on GlassdoorHow to Brand and Recruit on Glassdoor
How to Brand and Recruit on Glassdoor
 
Hire and Retain at Scale: Interviewing and Onboarding
Hire and Retain at Scale: Interviewing and OnboardingHire and Retain at Scale: Interviewing and Onboarding
Hire and Retain at Scale: Interviewing and Onboarding
 
Winning Talent on Glassdoor
Winning Talent on GlassdoorWinning Talent on Glassdoor
Winning Talent on Glassdoor
 
Boosting Your Brand on Glassdoor
Boosting Your Brand on GlassdoorBoosting Your Brand on Glassdoor
Boosting Your Brand on Glassdoor
 
Recruiting Top Talent on Glassdoor
Recruiting Top Talent on GlassdoorRecruiting Top Talent on Glassdoor
Recruiting Top Talent on Glassdoor
 
Leveraging Glassdoor Analytics
Leveraging Glassdoor AnalyticsLeveraging Glassdoor Analytics
Leveraging Glassdoor Analytics
 
10 Tips for Getting Campus Recruiting Right
10 Tips for Getting Campus Recruiting Right10 Tips for Getting Campus Recruiting Right
10 Tips for Getting Campus Recruiting Right
 

10 Key Takeaways We Learned From Glassdoor Employer Branding Summit

  • 1. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 10  Key  Takeaways  We   Learned  from  Glassdoor   Employer  Branding  Summit  
  • 2. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Webinar  Tips  for  Attendees • You  can  connect  to  audio  using  your   computer’s  microphone  and  speakers.   • Or,  you  may  select  “Use  Telephone”   after  joining  the  Webinar. • All  lines  will  be  muted  to  avoid   background  noise. • You  can  ask  questions  at  any  time  by   typing  them  into  the  Questions  Pane.
  • 3. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat #GDChat
  • 4. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Featured  Speaker Jennifer  Jones  Newbill Senior  Manager,  Global  Candidate  Attraction,   Engagement  &  Experience,  Dell Twitter:  @JenniferNAtDell
  • 5. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat
  • 6. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 2015  Glassdoor  Summit  Recap:  Social
  • 7. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 2015  Glassdoor  Summit  Recap
  • 8. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 1.  TRANSPARENCY
  • 9. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Transparency 96%  of  job  seekers  say   that  it’s  important  to  work   for  a  company  that  embraces   transparency   Glassdoor  Survey  (October,  2014)  
  • 10. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Transparency Ebook:  25  Tips  from  Top  CEOs  (2015)
  • 11. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Transparency • Get  leaders  involved • Solicit  feedback  regularly • Acknowledge  wins  &  areas  for  improvement Ebook:  25  Tips  from  Top  CEOs  (2015)
  • 12. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 2.  HUMAN
  • 13. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Human
  • 14. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Human • Get  leaders  involved   on  social • Respond  to  Reviews   and  Feedback • Call  out  employees   when  they  do   something  impactful • Create  a  hashtag • Employee  Blog • Share  real  photos   and  stories
  • 15. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 3.  EVOLUTION
  • 16. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Evolution • Leverage  data • Beef  up  referrals   • Invigorate  onboarding  processes
  • 17. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Evolution   • Train  recruiters  and  hiring   managers • Craft  a  compelling,  consistent   EVP • Customize  the  candidate  email   journey
  • 18. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 4.  POWERFUL
  • 19. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Powerful • 2015  Edelman  Trust   Barometer • Company  technical   expert  67% • Regular  employee   49% • CEO  43%
  • 20. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 5.  MEASUREMENT
  • 21. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Measurement • Measure  what  matters  based  on  your  company  culture  and   processes • Treat  candidates  like  customers • Keep  your  finger  on  the  pulse  of  employee  sentiment • Monitor  and  respond  to  reviews
  • 22. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 6.  CX
  • 23. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat CX • Paint  a  realistic  picture • Facilitate  the  journey • Adopt  a  customer  service   attitude
  • 24. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 7.  DIFFERENTIATION
  • 25. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Differentiation “Look  different.  Talk  different.  Be  different.” -­Richard  Mosley,  VP  of  Strategy,  Universum • Create  a  signature  experience • Unique  brand  positioning • Distinctive  visual  identity
  • 26. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 8.  AUTHENTICITY
  • 27. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Authenticity • Don’t  be  a   “brand   narcissist” • Share  content   from  other   providers • Candidates   want  the  real   scoop
  • 28. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 9.  Marketer
  • 29. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Marketer • Apply  marketing  tactics  to   your  strategy • Leverage  social  media • Creative,  SEO-­friendly  job   descriptions • Branded  recruiting  events
  • 30. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat 10.  Mirror
  • 31. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Mirror • Word  of  mouth  is  more  powerful  than  ever • Employee  sentiment  impacts  consumer  sentiment
  • 32. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Mirror
  • 33. Confidential   and   Proprietary  ©  Glassdoor,   Inc.   2008-­2015#GDChat Questions?