1.
© FIRSTSOURCE 2023 | CONFIDENTIAL | 1
LocationOverview– Makati,Philippines
Location Address:
22F, Century Diamond Tower,
Century City, Kalayaan Ave. Corner Salamanca
Poblacion,
Makati City, Philippines
Service Portfolio:
Industry: Health Insurance
Services: Contact center – Eligibility related,
Claims status, Benefits related (Medical, Vision);
Back office; Order Management; Order Entry;
Lead Management; Provider Calls; etc.
About Makati
• Makati is the financial center of the Philippines; it has the highest concentration of multinational and local corporations
in the country
• Makati is also known for being a major cultural and entertainment hub in Metro Manila
• It is the country’s undisputed financial center and commercial hub, being home to the headquarters of 40 percent of
the top 1,000 multinational and local corporations, and over 1,000 BPO offices.