© FIRSTSOURCE 2023 | CONFIDENTIAL | 1
Facility Overview

© FIRSTSOURCE 2023 | CONFIDENTIAL | 2
LocationOverview– Chennai,India
Location Address:
Chennai – Sandhya Infocity
Block 4, 5th floor, Sandhya Infocity Limited
33 Old Mahabalipuram Road,
Navallur village
Kancheepuram District, Chennai, 603103
Key Facts:
Build Up Area: 69,700 ft2
Seats: 1000+
Service Portfolio:
Industry: Health Insurance, Health Devices ,
Publishing
Process Supported: Claims, Data Entry,
Enrollment
Sample Clientele:
• One of the Leading top #5 National health plan in the US
• Fortune 500 Multi-state healthcare organization
• The largest insurer in the state of Hawaii
• A Subsidiary of Leading Blue Plan serving members across Commercial, Medicare and Medicaid LOBs
• Support Medical devices and products for a global leader in for Supply Chain Technology, Data and Services

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LocationOverview– Vijayawada,India
Location Address:
53/1, Model 05, First Floor, Medha Towers,
ACE Urban Hitech City, IT/ITES SEZ,
Kesarapalli Village, Gannavaram Mandal,
Krishna Dist, Andhra Pradesh - 521102
Key Facts:
Build Up Area: 15,799 ft2
Service Portfolio:
Industry: Healthcare and Life Science
Process Supported: Data Capture, Purchase order
processing, email ingestion, invoice processing
Sample Clientele:
• A Colorado-based healthcare supply chain management company

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HIPAA CompliantWorkspaces- ODCs
• Individual Lockers are assigned to each employee for keeping personal
belongings
• Entry and Exit guarded 24x7x365
• Lockers monitored 24x7 CCTV
• Cell phones are kept in silent mode inside lockers
• Hazardous objects are not allowed inside facility/locker
• Access Controlled Workspaces
• Employees frisked before entry and exit of workspace
• CCTV coverage throughout the building, server, hub and production floor
• Personal belonging are not allowed on the Operations floor
• Media (USB, hard disk, floppy) and Cell phones are not allowed on
operations floor

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www.firstsource.com
Helping customers stay ahead of the
curve through transformational
technologies and capabilities
Firstsource Solutions Limited, a RP-Sanjiv Goenka Group company, is a
leading provider of transformational solutions and services spanning the
customer lifecycle across Healthcare, Banking and Financial Services,
Communications, Media and Technology and other industries.
Our ‘Digital First, Digital Now’ approach helps organizations reinvent
operations and reimagine business models, enabling them to deliver
moments that matter and build competitive advantage.
With an established presence in the US, the UK, India and the
Philippines, we act as a trusted growth partner for over 100 leading
global brands, including several Fortune 500 and FTSE 100 companies.