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Nancy Roberts
Senior Associate
CRRA August 2021
Selling Nothing
Outreach to Reduce Consumption
We’re constantly
told to buy, buy,
buy. For fun, for
the economy,
forever.
When we’re told
not to buy, it looks
weird…
How to “sell”
not buying?
Sometimes
we focus on
specifics.
Sometimes
we focus on
situations.
The Good Life is Simple Campaign
Click to Watch
Click to Watch
Click to Watch
 Save Money
 Simpler life
 Reduce stress
 Help planet
 Do the right thing?
Why not
Consume?
Survey of
Californians
356 respondents
July 2021
18-29
25%
30-44
22%
45-60
27%
> 60
26%
RESPONDENTS BY AGE
Most preferred activity?
Which of the following activities sounds like the most
fun to you? (% rated #1 most preferred)
Hang out w
friends
Walk in
nature
Dinner at a
nice
restaurant
Browsing for
online gift
for myself
Visiting
mall/
shopping
center
29% 27% 24% 13% 7%
Are You Buying Less?
In the last three months have you generally reduced
the amount of new products and goods you buy?
YES NO
Are You Buying Less?
In the last three months have you generally reduced
the amount of new products and goods you buy?
YES NO
53% 47%
Why Are You Buying Less?
What is the top reason why you have reduced the
amount of new products and goods you bought?
Save Money
My needs
changed
Simplify my
life
Help the
environ-
ment
It’s the right
thing to do.
51% 15% 12% 10% 10%
“Pro-Consumption”
It seems that the more expensive something is,
the more I want it.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
9% 17% 19% 23% 32%
“Pro-Consumption”
When I buy things, it usually makes me feel good.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
21% 41% 28% 7% 3%
“Pro-Consumption”
The economy suffers when people stop spending
their money.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
32% 40% 19% 7% 2%
“Anti-Consumption”
It would benefit future generations if people today
would quit consuming so much.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
34% 36% 19% 8% 3%
We should be more interested in saving the earth than
growing the economy.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
34% 28% 25% 9% 4%
“Anti-Consumption”
The less I buy, the better I feel.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
12% 27% 38% 17% 6%
“Anti-Consumption”
Environmental Consciousness
I make specific efforts to buy products made out of
recycled material.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
15% 36% 28% 16% 5%
Do my actions matter?
My purchase choices do not make a difference
for the economy or the environment overall.
Strongly
Agree
Somewhat
Agree
Don’t Agree
or Disagree
Somewhat
Disagree
Strongly
Disagree
8% 21% 28% 29% 14%
Environmentalist?
One final question: Do you consider yourself an
environmentalist?
YES NO NOT SURE
Environmentalist?
One final question: Do you consider yourself an
environmentalist?
YES NO NOT SURE
43% 39% 18%
Environmentalist?
I'm more environmentalist
than not but many
environmentalists are too
radical for me.
While I do care for the
environment, I do not find
myself eagerly pursuing a more
"green" way of living that is not
easily done.
“It's probably too late
to save the world.”
“F* environmentalists.”
Top take-aways
4
Not Buying Is
aTough Sell.
Lots of reasons to
consume less, but
saving money is a
primary benefit.
People are clear
on the long-term
social and
environmental
benefits of
consuming less…
Even enviros
admit that
buying stuff
makes them
happy.
thank you!
nancy@gigantic-idea.com

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Selling Nothing: Outreach to Reduce Consumption

Editor's Notes

  1. When we see an ad that does not encourage buying, it gets attendion and looks weird. This is a famous Patagonia ad from the 2012 Holiday season, Deep green value Patagonia customers were encouraged not to buy another jacket if they already had one. Subsequent ads encouraged them to repair rather than replace. It may have worked for Patagonia, but it’s a tough sell for “regular” products. – created a stir, very “on brand” Patagonia says: We used the line “Don’t Buy This Shirt” several years ago in a catalog essay, to strong response. It is our hope that this headline will prompt as many people as possible to read the full ad, then go to our website to take the Common Threads Initiative pledge, which asks people to buy only what they need, repair what breaks, and re-use or recycle everything else. I should mention – we don’t usually encourage messages that start with “Don’t” – this campaign was designed for shock value but does not represent a standard best practice for behavior change campaigns.
  2. Many source reduction campaigns focus on reducing a particular item: straws, packaging, gas cars. This ad series for ZW Palo Alto focused on encouraging swapping purchases to lower-waste versions, in this case a shampoo bar instead of shampoo in a plastic bottle.
  3. Sometimes source reduction focuses on a particular behavior, like gift giving at the holidays. This campaign and others like it focusing on giving gifts of experience – activities, or home made gifts… Santa Clara Co. Holiday video – we focused on the feeling of a fun experience not connected with a product.
  4. though there are plenty of campaigns that focus on reducing use of specific items, Relatively few govt agencies promote simple living and less consuming, Here is one example from Germany: “The Good Life is Simple” with a series of examples of how reducing consumption increases well being. This one says why shop where everyone else shops, when you can look unique (by buying at thrift shops? https://www.nes-web.de/gutesleben/ Saarbrucken is a town in Germany
  5. On a recent effort for Zero Waste Marin, we made a couple of video aimed at schoolchildren; the first talks about recycling and what happens to stuff. The second video, called ZW Starts at Home, shows Dave the Recycling Fairy talking to our Marin student about buying less.
  6. Get ‘em while they are young, right? We know that kids can be great emissaries when they ask their parents some of the tough questions
  7. We decided to do a quick survey of Californians to explore attitudes to spending and how people might be positively motivated to reduce the amount of stuff they buy. There are some reasons people give for reducing buying stuff: including voluntary simplicity… and involuntary! We already know that human beings resist change, even positive, easy, live saving change (vaccinations, anyone?) This difficulty combines with another human tendency outlined in a recent book by Leidy Klotz focuses on the our tendenchy to solving problems by adding stuff rather than taking away. I recommend checking out the book called Subtract. So simplicity and embracing less is hard for humans.
  8. So we decided to ask some questions of a bunch of CA humans we surveyed via SurveyMonkey Audience. Many of the questions are based on a recent survey done in New Zealand that looked at the connection between consumption and feelings of personal well being. Buying makes us feel good? In many cases, yes… Gender: 48% Male, 52% Female All from CA
  9. The non-consuming activities came out as most rated #1 favorite. For all questions, not much difference in response by gender. It would be interesting to know how much these responses have changed due to COVID For 18-29, hanging out with friends was #1 for 33%; walk in nature was #1 for only 19%; 22% chose online buying of gift for self
  10. A majority of respondents confirm they are consciously reducing the amount of stuff they have bought in the last 3 months…. Some difference in respondents: For 18-29, 64% said yes; next For enviros, 58% said yes
  11. Unsurprisingly in this time of economic uncertainty and pandemic effects, over half of those who bought less did so because they had less $ to spend! These answers could give us some ideas about how to position non-consumption. READ Note “right thing to do” – this is often a response people select for many different reasons – it can be a useful phrase for messaging. Younger people a bit different again: For 18-29, 42% said to save money, 23% said to help the environment – more than double the rest of those surveyed. We asked people at the end of the survey if they identified as environmentalists. For those who did and said they consumed less recently, 39% said it was to save money and 14% to save the planet. Other 2% were “other”
  12. WE asked people how much they agreed with a series of statements, some geared toward positive views of consumption and some to more negative views. For Pro consumption statement: Are those 26% of people who agree just being more honest? 55% disagree Crazy – 14% of self identified envrionmentalists strongly agreed, vs 9% of all respondents – guilt?
  13. Here we see the power of purchasing as a contributor to personal well being. 62% agree that buying stuff makes them feel good! Our work is cut out for us. Often this is where we default to encouraging buying “better” rather than buying less. The same percentage of self identified environmentalists strongly agreed – 21% So we can’t assume that people connect being environmentalist with not buying as much.
  14. 72% understand that growth (i.e. consuming) is the engine of the economy and controls its health. Feeling empowered to impact the economy can clash with wanting to save the environment. If my buying creates jobs for my neighbor/community, I’m doing a good thing, right? Here is where the “what kind of buying” activity becomes important, and the value of the “shop local” message…
  15. Do people understand long term negative impacts of over-consumption? Yes! 70% agree. That’s encouraging. But just because it would benefit future generations, doesn’t mean they will do it.
  16. This is basically asking the same question as previous, but framed as saving the earth vs benefit of future generations. Similar response % age
  17. 39% agree at least somewhat with this ”less stuff” phrased question. 23% disagree!
  18. Threw this in to compare with the environmentalist question. Do people only associate recycling with being environmentalist? In other words, source reduction has some work to do to get identified as a “sustainable” behavior
  19. READ results 43% disagree, so think their actions do make a difference. Studies have shown that a sense of personal control makes people more likely to adopt green or other positive behaviors. Nearly 30% think their actions don’t make a difference. These folks may feel less obligation to do what is “right”
  20. Asked at END of survey so as not to prejudice the prior responses.
  21. 54% who said yes were women
  22. Actual quotes from survey
  23. Conclusions: Not Buying Is a Tough Sell Social/Macro reasons are understood as a good reason to consume less (doesn’t mean people do it)
  24. Image – Rather than staying Don’t, how can we turn don’t buy to a positive?
  25. IMAGE – empty wallet?
  26. Image -Planet earth (saving the planet) But they don’t necessarily do anything about it. In other words, knowledge or vision is not enough. There has to be the wlll to change
  27. READ So, to sum up: reducing consumption is that ultimate ZW behavior. It’s a tough sell that we can approach in different ways – by focusing on single items, or on a particular experience or by settling for less waste rather than not buying. People understand that consumption is bad for the future, but mostly seem unwilling or uncertain about changing. Change is HARD, but outreach messaging that is sensitive to barriers and benefits of buying less can help.