5. Glossary
• Updated- To update is to obtain the most
recent information or version of
technology.
• Information technology - is a field that
deals with computers used for storing and
retrieving information.
• Software-is a program that tells a
computer what to do.
• State-of-the-art- If a machine state-of-the-
art, it uses the best and most recently
developed technology.
• Data-checking-is the process of making
sure information is valid and correct.
• Trade confirmation-is a statement
verifying that a trade took place.
• Settle-Тo settle is to pay money owed to
another person or entity.
• Technical support-is a service that
provides assistance for using solving
problems with technology.
• Сүүлийн үеийн мэдээлэл болон
технологийг шинэчлэх арга хэлбэр.
• Мэдээллийн технологи нь мэдээ
мэдээллийг компьютерт татаж аван
хадгалах үйл явц шийдэл юм.
• Програм хангамж- компьютер юу
хийхийг хэлж өгдөг програм юм.
• Техникийн хамгийн орчин үеийн ололт-
хамгийн сүүлийн үеийн, хамгийн сайн,
хамгийн сүүлд боловсруулсан техник
технологийг ашигладаг.
• Мэдээлэл шалгах-Мэдээлэл зөв
хүчинтэй байгаа эсэхийг шалгах.
• Худалдаа баталгаажуулах- худалдаа
явагдсан гэдгийг нотлох баримт бичиг
юм.
• Шийдвэр гаргасан хүн, эсвэл аж ахуйн
нэгжид төлдөг мөнгө.
• Техникийн дэмжлэг– технологийн дагуу
шийдвэрлэх асуудалд туслалцаа
үзүүлж байгаа үйлчилгээ юм.
6. Weston Investment Bank
• Back office management meeting minutes
• Theo called the meeting to order at 9:01 am and
handed out copies of the agenda.
• Marylin updated the group on developments in the
information technology division.
• Her team installed a new software program.
• It uses state-of the art trading algorithms and is
projected to increase automated trading volume by
125%.
• This will free up traders to take on additional
accounts.
7. • The program also automates 73% of the datachecking and
trade confirmation functions of our office.
• We can now settle trades 25% faster.
• Some staff currently carrying out these functions will be
transferred to other roles.
• Clive reported that this team provided technical support to
136 clients over the past thirty days, an increase of 84.5%
over last month.
• He requested permission to hire more staff.
• Meeting adjourned at 9:58 am.
8. Reading: Read the page from a bank’s meeting minutes.
Then, mark the following statements as true T or false F
1. ___ The bank will reduce computerized trading .
2. ___ Software will replace the functions of some
back office staff.
3. ___ Tech support would like to increase its
personnel.
9. Vocabulary: Match the words / 1-6 / with the
definitions / A-F /
1. __ settle
2. __ update
3. __ trade
4. __ technical support
5. __ Back Office
6. __ state-of-the-art
A. To get a more recent
version
B. The act of making an
exchange
C.Assistance with
technology
D.Being the most modern
E. Administrative section of
bank
F. To pay to complete a
transaction
10. Exercise 4
(Data-checking, trading algorithm, operations,
information technology, trade confirmation, software)
1. We need the ________ on the stock sale.
2. The _______ department maintains customer records.
3. The new ________ makes transactions automatically.
4. The program performs _______ for all records.
5. The ______ team updates our computers.
6. Install the _______ on all the computers.
11. Ex5
• What will happen to those staff who are no longer needed to
check data and confirm trades?
12. EX6. Listen to a conversation between two managers talking
on a meeting. Check the items mention.
Tech support has more work recently.
Tech support has become too expensive.
HR plans to hire a new employee.
Training costs less than hiring.
13. Ex7 Listening
Manager 1 : We need at least one more employee.
Manager 2 : How much would it cost to hire one ?
Manager 1 : I’ve estimated $65.000 per year including salary and benefits.
Manager 2 :Have you talked 1___________yet ?
Manager 1 : Not yet . I wanted to discuss this with you first.
Manager 2 :Well, our budget is 2. ______________right now.
Manager 1 : I understand, but we can’t 3. __________tech support.
Manager 2 : I agree. So 4. __________. Could we shift someone over from
trade confirmation? The new software makes some of their functions
redundant.
Manager 1 : That could work. But we’ll still have to pay for 5. ________.
Manager 2 : I’m sure that will 6. __________than hiring an additional
employee.