1. Gail Nagle
24 Silverdale Terrace, Highley, Bridgnorth, Shropshire WV16 6LX
Telephone: 01746 861144 Mobile: 07891 344348
Email: gail.a.nagle@gmail.com
Full Driving License and car owner
Currently studying BSc (Hons) Forensic Computing, as a mature student, with strong IT skills
gained using both popular and bespoke business applications. I have had considerable
involvement in data and IT security and networks, where I was relied upon to use diagnostic
skills and software to resolve an extensive range of technical challenges. I have extensive
customer facing experience across a variety of industries and enjoy resolving technical
problems and expanding my knowledge, soaking up new innovations in the IT industry. I
have an interest in working for organisations, providing me with the opportunity to utilise my
specialised skills to investigate and resolve security breaches and problems.
Technical Skills
 Current modules include Ethical Hacking, XRY, Encase, Biometrics, Digital forensic
tools and systems
 Advanced Level Apprenticeship in IT Software Web & Telecoms Professionals (in the
apprenticeship sector for occupations in Business and Information Technology)
 I am competent in the following languages SQL, C# (for which I achieved a
distinction), HTML, UNIX, having worked with oracle bespoke applications. Having
utilised SQL/SQL Plus to both fix and update government systems.
 Experience of Java and C programming within my 1st year at Staffordshire University,
as part of the degree aforementioned.
 Cisco IT Essentials 2011
 ITIL® v3 Awareness CA (Computer Associates)
 VMware
 Cisco VPN
 Tivoli Identity Manager
 Domino Administrator
 Discoverer – Oracle reporting system
 MS Project
 Advanced Excel
Customer Services:
 Communication skills honed, within a variety of industries. Able to achieve effective
rapport quickly with all levels of customers and colleagues, demonstrating effective
listening techniques and networking skills.
 Within Civil Service and technical support roles have been relied upon to retain
sensitive information in absolute confidence, including system and data security
passwords and restricted area access codes.

2. Team Working
 Experienced Team player with a 'can-do' attitude and making positive contributions
within both physical and virtual teams
 Enthusiastic and approachable, enabling both team work and independent working.
Project Coordination & Management
 Significant experience of initiating, coordinating and managing a range of projects
both technical and administrative
 With broad technical and process skills, and the ability to manage several projects
simultaneously.
Education and qualifications
2014 – 2018 Staffordshire University
BSc (Hons) Forensic Computing
Relevant Experience
Software Engineer Capgemini UK 2011 - 2013
IT Administrator Fruit of the Loom Ltd 2008 - 2010
Housing Officer Bridgnorth District Council 2006 - 2008
Technical Support Officer Bridgnorth District Council 2005 - 2006
Project Support Analyst EDS Corporation 2004 - 2005
Technical Administrator EDS Corporation 2003 - 2004
Secretary/Receptionist Bridgnorth Town Council 2003
Credit Controller Inchcape VW 2001 - 2003
Technical Services Administrator Hager Ltd 2000 - 2001
References
Mrs Gill Jenkins Robert Shaw (Senior Lecturer/Award Leader)
Lead Developer Faculty of Computing, Engineering & Sciences
Capgemini UK Staffordshire University
5 Chestnut Drive K226, Octagon Building
Wellington Beaconside
Telford Stafford
Shropshire
Phone: 01952 249801 Phone: 01785 353612