Smarter workforce @ business connect 2013

Giandomenico Orlando
Le Comunità HR e i nuovi modelli: nuove realtà
e nuovi strumenti di Talent Management

© 2012 IBM Corporation
© 2013 IBM Corporation2
Today's environment requires CEOs to effectively leverage their people to create
competitive advantage

Recruiting costs are expecting to grow in the coming years

Onboarding is a critical step in the employee experience

In a smarter workforce, leaders and employees transform the organization for
business advantage

The offering by KeneXa, an IBM Company, spans the whole
Employee Journey …

… and leverages on software, data and services

KeneXa in numbers

Assessment by KeneXa
Study and Replicate High Performance
Integrated with Technology (e.g., Recruitment, Development, Succession
Planning)
Built for Volume - 200+ million assessments delivered since inception
Annually, more than 40 million Assessments administered Worldwide
23 Languages and 44 countries
Front Line to Executive Selection
1,500+ Ready-to-use & Bespoke Assessments
Key Job Roles (e.g., tellers, call center, managerial, sales, clerical etc.)
Methodology for all stages of hiring workflow: skills / ability tests, behavioral
assessments, simulations, structured interviews

10

Predicting Performance

Use Kenexa Assessments to predict cultural fit of candidates

Efficiencies of predicting performance

Jobs search criterion is
configurable by any
element on a Boeing
requisition
Available from
Boeing.com/careers
and on smartphones

The candidate can
create a Boeing
candidate profile using
their LinkedIn or
Facebook profile

APOLLO Group c

AMC Theatres

Cabela’s

Centralizes all the data involved in designing pay
programs and making pay decisions
– 3rd party-compensation data
– Employee pay rates
Replaces time-consuming and error-prone manual
processes with a technology solution
Provides analytics/insight into how compensation
dollars are spent
– In which regions is it most costly to hire?
– Are we paying more aggressively for critical roles?
– Are our pay practices legally defensible?
“What if” modeling tools and extensive visual analysis
of proposed programs, trends and outliers
CompAnalyst by KeneXa brings pay decisions efficiency to the next level

CompAnalyst at ClearChannel

Competence Management by KeneXa at Zurich Financials

Kenexa Learning Suite
Social, Mobile,
Always Learning
Competencies
Identify and map
Competencies to Job Roles
Tie Learning to performance
Content
Develop, manage and
deploy formal eLearning
to bridge skill gaps
Social Learning
Support informal Learning
Share knowledge and
experiences, ask experts
Mobile Accessibility and Delivery

Competency profiles are the essential cogs that allow organisanisations to map
individual Performance to Learning needs
Allocation of training then no longer is a matter of guesswork but becomes a precise
science with defined outcomes that directly impact business performance
KeneXa holistic approach to Learning

Developer
creates new
content
Content owner is
responsible for updating
this content
Only he has authority to
modify this content.
Some pages are created from
scratch
Others will be retrieved from
repository using Metadata
and referenced dynamically.
The Link to the original
resources remains intact.
Create once – reuse as often as you want

Each Learner only takes the learning content they
actually need.
Total learning time for individual will be significantly
reduced.
More time to accomplish objectives
Learner 1
follows individual Learning Path to
achieve the prescribed Learning
Objectives.
Learner 2
Follows a different also
individual Learning
Path
Personalization enhances Learning Efficiency and Effectiveness

Informal Knowledge Transfer

Reduced time to find info from 5-10
hrs/week to 8.7hrs / YEAR
• 65% increased training completion
• 77% learned new knowledge &
ideas
• 80% used knowledge learned
during training on the job
• 76% became more effective sales
person
• 74% of sales found the CGU email
newsletter to be useful
The impact of Learning Management System at AMD

Standardize training, reuse content,
ensure a consistent customer
experience
Turnover rate dropped from 134% to
< 79%
Retention jumped from 57% to 77
Learning Content Development at YUM

Develops content for mobile sales
enablement platform
– Users can rate coaching tips
– Ability to leverage social media
forwarding capability
– Reporting and analysis capability
– Surveying capability
On the fly, in context support thanks to learning content on mobile at
M2Execution

Workforce Experiences Centered Around the Individual

KeneXa References span across all industries

Smarter workforce @ business connect 2013

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