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Developing  Consumer Health Information Services in Public Libraries Christine McDonald, Director Guinevere Forshey, Medical Librarian Crandall Public Library NYLA October 2007
Hierarchy of Services
US National Commission on Libraries and Information Science ,[object Object],[object Object],[object Object]
Budget & Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Funding ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Medical Advisory Group ,[object Object],[object Object],[object Object],[object Object],[object Object]
Community Partners & Libraries ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Staff Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
 
Commitment to Training ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
 
Staff Training/Evaluation
Replication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
NYS Libraries & Consumer Health Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Consumer Health Information Center ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How are patrons contacting the CHIC?
What are people looking for?
“Real” Questions ,[object Object],[object Object],[object Object],[object Object],[object Object]
Reference Interview  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Information packets ,[object Object],[object Object],[object Object]
How is the health info being delivered?
Print Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Internet Resources ,[object Object],[object Object],[object Object]
Online Databases ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Librarian Resources ,[object Object],[object Object],[object Object],[object Object]
 
Interlibrary Loan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PR Material
Programming ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Consumer Health in Libraries