Are you part of the workplace revolution? Tech inspired by science fiction, the death of email, agile working - tomorrow's office is here today

1. #crownworkplace #shaunwbaker #fmpevent
The Workplace Revolution

2. #crownworkplace #shaunwbaker #fmp

3. Shaun Baker
Head of Workplace Relocations at Crown Worldwide
AGENDA
from separation and segregation, to slides and open space…
what next for the working environment?
Drivers / Influences / Outcomes
Latest Technologies
Workplace Futures

4. Crown Worldwide
Source: Crown
WHO ARE CROWN WORLDWIDE?

5. Crown Worldwide
WHO ARE CROWN WORLDWIDE?
Source: Crown
Privately held company: Established in 1965

6. Crown Worldwide
WHO ARE CROWN WORLDWIDE?
Source: Crown
Crown Workplace Relocations
Create inspiring workplace environments from concept to implementation.
Crown Records Management
Document storage, file management, digital and magnetic media management and IT integration.
Crown Information Management Services
Information Audits, Data Protect Regulation Guidance and Information Governance.
Crown World Mobility
Manage the end-to-end assignment or relocation process as to the client’s policy and the customer’s needs.
Crown Fine Art
Transport, storage, exhibit and restoration.
Crown Wine Cellars
Wine storage and private members club.

7. THE WORKPLACE REVOLUTION
HISTORY
Study the past if you would
define the future
Source: Confucius

8. HISTORY - A BRIEF TIMELINE
Source: Crown
1940’s - 1950’s DOWN COME THE WALLS
In the first half of the 20th
century, many white-collar
workplaces were still organized
into rows of corridor offices. But
by the 1950s, offices had begun
to shift to the kind of layout you
might see in “Mad Men”: a ring
of offices around the corner of
the room, surrounding a
secretarial pool or accountants
in the middle.
THE WORKPLACE REVOLUTION

9. HISTORY - A BRIEF TIMELINE
Source: Crown
1960’s OPEN PLAN
In1958, two German brothers,
Wolfgang and Eberhard
Schnelle, developed the open
office layout. They did away
with personal offices, changed
the straight rows of desks into
free-flowing groupings that were
based on one’s department,
and added in break areas and
plants to visually break up the
space. They called their design
Bürolandschaft, or office
landscape. The design was
thought to facilitate
collaboration, and, as it
appealed to Managers then as
it does today for its flexibility
and cost saving.
THE WORKPLACE REVOLUTION

10. HISTORY - A BRIEF TIMELINE
Source: Crown
1970’s – 1990’s RISE OF THE CUBICLE
Initially, the cubicle was seen as
liberating, providing autonomy
to workers who had grown
weary of the “Big Brother is
Watching You” experience of
the open office. The inventor of
the cubicle, Robert Propst,
criticised the open office of the
1960s as a wasteland that ‘
saps vitality, blocks talent,
frustrates accomplishment.
THE WORKPLACE REVOLUTION

11. HISTORY - A BRIEF TIMELINE
Source: Crown
2000’s COFFEE SHOPS & FUN
With the new millennium came a
realisation that, perhaps, nobody
needs to be in the office at all.
The rise of coffee shops and
wireless technology were just two
of the ways in which employees
felt freed from their cubicles. The
reaction inside the office was to
make things more fun and to
create an environment in which
work and leisure could happen in
one space.
THE WORKPLACE REVOLUTION

12. OFFICE SLIDES
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

13. BALL PITS
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

14. BEACH HUTS
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

15. BEAN BAGS
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

16. SWINGS
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

17. TELEPHONE BOX
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

18. VEHICLES
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

19. INVENTIONLAND – THE PINNICLE OF THEME PARK WORK ENVIRONMENTS
Source: Crown
Stuck in the 2000’s
THE WORKPLACE REVOLUTION

20. HISTORY - A BRIEF TIMELINE
Source: Crown
2010’s WELLBEING
Employers and their staff realised
quite quickly that there’s more to
well-designed offices than a
games room. The most modern
workplaces encourage a sense of
community, collective problem
solving and well-being. And it’s
biophilic design that can
complement all of these ideas –
not just because nature has an
impact on our health and
performance, but it encourages a
‘whole person’ view of people at
work. Environments that are well
connected with nature, and allow
us to connect with each other.
THE WORKPLACE REVOLUTION

21. Source: World Green Building Council
There is overwhelming
evidence which demonstrates
that design of an office impacts
the health, wellbeing and
productivity of its occupants.
WHY IS THIS IMPORTANT?
THE WORKPLACE REVOLUTION

22. WHY IS THIS IMPORTANT?
Source: Nuffield Health
SICK NOTE
People link health with happiness.
As an organisation gets bigger wellbeing typically goes down
27%
less sick days with
healthy staff
overall reduction in
absenteeism where staff
are classified as fit and
healthy
20%
THE WORKPLACE REVOLUTION

23. Source: Crown
WHERE ARE WE NOW?
THE WORKPLACE REVOLUTION

24. WHAT IS AN AGILE WORKPLACE?
Source: Crown
WORK IS AN ACTIVITY
NOT A PLACE
It’s about bringing people, process and
technology together in the most appropriate
environment to fulfil a specific task
THE WORKPLACE REVOLUTION

25. WHAT IS AN AGILE WORKPLACE?
Source: Leesman Index
ACTIVITY BASED WORKING
A choice of work settings specifically designed for a task giving
employees a where, when and how.
£12m
the annual saving to PWC
having implemented an
agile work environment at
their More London site. 6k
staff working in a space
traditionally allocated to 4k
of people surveyed say
the design of their
workspace is important
to them
85%
THE WORKPLACE REVOLUTION

26. ENVIRONMENTS
Source: Crown
THE WORKPLACE REVOLUTION

27. ACOUSTICS
Source: Crown
THE WORKPLACE REVOLUTION

28. PERSONAL CONTROL
Source: Sage Saint Gobain
THE WORKPLACE REVOLUTION

29. BIOPHILIA & COLOUR
Source: Google
THE WORKPLACE REVOLUTION

30. FURNITURE SOLUTIONS
Source: Crown
THE WORKPLACE REVOLUTION

31. Source: Crown
WHAT WILL THE WORKPLACE OF THE FUTURE LOOK LIKE?
WORKPLACE FUTURE

32. TECHNOLOGY
Source: McKinsey
the year sales of tablets will
outstrip laptops.
2017
The single most important piece of
technology to enable agile working is
wifi and in particular instant connectivity
and available bandwidth.
Improved communication &
collaboration through social
technologies could raise productivity by
as much as 25%
WORKPLACE FUTURE

33. TECHNOLOGY
Source: Crown
use of mobile apps will
surpass that of Internet
domain names, making
mobile apps the dominant
means of engaging with
brands.
2016
The emergence of collaboration sites,
such as Lync, Chatter, Dropbox and
Skype are leading to new work
practices. Staff can now work together
on documents at the same time in
different parts of the world.
WORKPLACE FUTURE

34. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Accelerated rate of change

35. We always over estimate the
change that will occur in the
next 2 years and under estimate
the change that will occur in the
next 10
WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Bill Gates

36. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
STAR TREK 1968
Wifi Tablet Computer Flat Screen colour TV Hand held mobile communicator
Self fulfilling prophecy

37. Virtual Reality
VR is considered to have begun in the 1950’s but early elements of it can be
traced back to the 1860’s and long before the development of digital technology.
1920’s the world’s first flight simulator by Edwin Link.
1957 known as Sensorama an interactive theatre experience by Morton Heilig.
1968 Ivan Sutherland created the Ultimate Display: a head mounted display.
WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Accelerated rate of change

38. Source: Crown
WORKPLACE FUTURE
WHAT WILL IT LOOK LIKE?
Microsoft Hololens

39. Source: Crown
WORKPLACE FUTURE
WHAT WILL IT LOOK LIKE?
The internet of everything

40. Source: Crown
WORKPLACE FUTURE
WHAT WILL IT LOOK LIKE?
The internet of everything

41. Source: Crown
WORKPLACE FUTURE
WHAT WILL IT LOOK LIKE?
Wearable Technology

42. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Artificial Intelligence

43. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Artificial Intelligence
ARTIFICIAL INTELLIGENCE
(AI) is an area of computer science that
emphasizes the creation of intelligent
machines that work and react like humans.

44. WORKPLACE FUTURE
Source: Mapiq
WHAT WILL IT LOOK LIKE?
Work Smarter
Work smarter and use the office more effectively. Mapiq shows
everything you want to know about your workplace in an
intelligent 3D map.

45. WORKPLACE FUTURE
Source: Mapiq
WHAT WILL IT LOOK LIKE?
Work Smarter

46. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Accelerated rate of change

47. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
Amazon
Facebook
Apple
In touch with nature

48. WORKPLACE FUTURE
Source: RAAAF
WHAT WILL IT LOOK LIKE?

49. WORKPLACE FUTURE
Source: RAAAF
WHAT WILL IT LOOK LIKE?

50. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
INSTANT TRAVEL
On my wish list

51. WORKPLACE FUTURE
Source: Crown
WHAT WILL IT LOOK LIKE?
LIVE LONG & PROSPER
Thank You

52. Source: Crown
HOW CAN I CREATE A FUTURE PROOF WORKSPACE?
WORKPLACE FUTURE

53. Source: Crown
CONCLUSION
Wellness The state of being comfortable, healthy or happy.
Agile Workplace is an environment bringing people, process and technology
together in the most appropriate surroundings to fulfil a specific task.
Evidence based decisions only 7% of business’ who take action
bother to assess if its working. Review and don’t be afraid to make changes.
Considerations
o Staff Demographics
o Interior Layout
o Look & Feel
o Technology
o Air Quality / Thermal Control
o Daylight / Task Light
o Acoustics
o Biophilia
WORKPLACE FUTURE

54. Source: Crown
CONCLUSION – ONE SIZE DOES NOT FIT ALL
 Concentrating
at the
workplace
 Think tank
 Teamwork
areas
 Formal
communication
 Public zones
WORKPLACE FUTURE

55. Source: Crown
CONCLUSION (FUTURE)
Corporate Culture
o In the future workplace, there will be added pressure to adapt quickly to change, work
smarter, increase productivity and perform duties outside of one’s job description.
o Technology will continue to reshape the workplace, changing how and where we conduct
business, as a result, flexibility and adaptability will be sought-after attributes in employees
at all levels.
o Companies must be aware of the demographic shift and how it will impact on their business.
The workforce is getting older and work patterns will alter to accommodate part time and
flexible working.
o Brand enforcement will become more and more important as employees will seek the
security of identity and a sense of belonging.
o Coupled with a heightened awareness of design, employees will be more demanding of the
quality and functionality of the work environment as health and wellbeing become a major
driver in employer selection.
WORKPLACE FUTURE