Anjali gupta sip

G
PRESTIGE INSTITUTE OF
MANAGEMENT AND RESEARCH
Summer Internship Project
Topic : Commercial Banking Products of
Kotak Mahindra Bank
Guided By: Submitted To:
Prof.Sunil Kumar Verma Anjali Gupta
MBA (FA) – B
11218071151
INTRODUCTION
 The Kotak Mahindra group is a financial organization established in
1985 in India. Initially it was a non-banking financial company known
as Kotak Mahindra Finance Limited.
 In February 2003, Kotak Mahindra Finance Ltd, the group's flagship
company was given the license to carry on banking business by the
Reserve Bank of India (RBI).
 Kotak Mahindra Finance Ltd. is the first company in the Indian banking
history to convert into a bank.
 It has 16 Branches in Madhya Pradesh , head office in Indore.
“LET’S MAKES MONEY SIMPLE”
2
OBJECTIVES
The main objective of study :
 To know about Kotak Mahindra Bank
 Have an overview of Commercial Banking Financing Products
 To look and get experience of how the bank finance to the customer, the
terms and conditions with the practical exposure
 Know the different commercial banking financing services offered by
the bank
3
COMMERCIAL BANKING
 A commercial bank is a type of bank that provides services such as
accepting and lending deposits, making business loans, and offering
basic investment products.
 Commercial banking financing products are:
4
1.Commercial Vehicle Financing
 Kotak Bank is one of the leaders in the Commercial Vehicle financing
segment for more than a decade they offer a wide array of product like
New Vehicle Finance, Used vehicles, top-up on existing loans etc.
 They caters to individual and corporate customers, Educational
Institutions and other Captive customers for their financing needs for
owning and running commercial vehicles.
 Kotak Bank offer loan ranging from 80% - 100% of the assets value
depending on customer grading .
 Segments of commercial vehicle financing:
i. Small Commercial Vehicles
ii. Light Commercial Vehicles
iii. Heavy Commercial Vehicle
5
2. Tractor & Farm Equipment Financing
 Kotak Bank entered tractor financing business on its conversion into
bank and has been constantly growing in size in the tractor industry.
 Today we have covered all Agri hubs of the country and are emerging as
leading tractor financiers among all private sector banks. We have a
widespread geographical reach to our customers
i. Loans for all brands of tractors.
ii. Loans for used tractors.
iii.Highest tractor loan disbursement amount in the market.
iv. Tractor Loans up to 90-95% of the tractor price.
v. Loans to farmers living even in deep rural areas of the country, where
other financiers have not ventured out.
6
3. Construction Equipment Financing
 Kotak Bank have a separate subsidiary to fund the capital requirements
of large and medium contractors engaged in building of roads, bridges,
dams and other infrastructure projects and buyers of tippers, dumpers,
backhoe loaders and cranes for the purchase of pre-owned construction
equipment.
 They offer loans for purchase of New Construction Equipment, Used
Equipment, Top-up Loans and Customised and flexible financial
solutions to customers.
 Kotak Bank offer loan up to 80% - 100% of the asset value.
7
SWOT ANALYSIS
8
SUGGESTIONS
 More Branches
 Customer awareness
 Feedback
 Well Trained Customer Care Staff
 Higher Penetration in the Untapped Market
 Newspaper and Agents
9
CONCLUSION
 Kotak Mahindra is the leading bank in the country, it provides a variety
of products and services to different segment of the customer.
 The general perception is that Private Banks provides better services as
compared to a Government Bank. As KOTAK MAHINDRA, being a
private bank provide finance to its customers at good interest rates, so
that customers can easily repay the EMIs.
 The banks has been very successful it enlarging its customer base during
the last couple of years and competitors are ICICI,HDFC & Standard
charted banks
 The privilege given to the preferred customer and royal customer like
home service is liked and appreciated by the customers.
 It has ties up with other bank so that its customers can use other bank
ATM facilities for free transactions
10
LEARNINGS
 The study in the form of financing procedure of products and general
information of the proposal , borrower’s information, past record of
customer and detailed of security mortgaged.
 Financial records of the customer are audited such as KYC documents,
profit and loss statement, balance sheet. The ultimate decision whether
to credit to customer for the application or not and the past record or
information provided by customer is true or not check through field
investigated.
 Roles and Responsibilities of every department for product financing
11
Roles and Responsibilities
12
Process
13
14
15
1 von 15

Recomendados

Kotakmahindra. von
Kotakmahindra.Kotakmahindra.
Kotakmahindra.SUJEET YADAV
697 views7 Folien
Kotak Mahindra Bank von
Kotak Mahindra BankKotak Mahindra Bank
Kotak Mahindra BankRajeev Ranjan
1.5K views1 Folie
Kotak Mahindra von
Kotak MahindraKotak Mahindra
Kotak MahindraSubhrajit Sadhukhan
11K views18 Folien
CASE STUDY ON KOTAK MAHINDRA BANK’S INCEPTION OF MOBILE BANKING APP KOTAK BHA... von
CASE STUDY ON KOTAK MAHINDRA BANK’S INCEPTION OF MOBILE BANKING APP KOTAK BHA...CASE STUDY ON KOTAK MAHINDRA BANK’S INCEPTION OF MOBILE BANKING APP KOTAK BHA...
CASE STUDY ON KOTAK MAHINDRA BANK’S INCEPTION OF MOBILE BANKING APP KOTAK BHA...VARUN KESAVAN
4.1K views11 Folien
Kotak Bkc Presentation von
Kotak Bkc PresentationKotak Bkc Presentation
Kotak Bkc Presentationoipl
8.7K views59 Folien
Kotak mahindra Bank von
Kotak mahindra BankKotak mahindra Bank
Kotak mahindra BankVamsi Krishna
1.5K views16 Folien

Más contenido relacionado

Was ist angesagt?

Competitive Research and Analysis of Kotak Mahindra Bank von
Competitive Research and Analysis of Kotak Mahindra BankCompetitive Research and Analysis of Kotak Mahindra Bank
Competitive Research and Analysis of Kotak Mahindra BankSumeet Nabajja
1.1K views21 Folien
Perspective Management kotak Mahindra Bank von
Perspective Management kotak Mahindra BankPerspective Management kotak Mahindra Bank
Perspective Management kotak Mahindra BankBhagyashree Mate
1.9K views19 Folien
Kotak Mahindra Bank von
Kotak Mahindra BankKotak Mahindra Bank
Kotak Mahindra Bankemmanuelpjoy1992
5.2K views15 Folien
Kotak Mahindra Bank von
Kotak Mahindra BankKotak Mahindra Bank
Kotak Mahindra BankRajat Gandhi
3.9K views22 Folien
RESEARCH REPORT ON ICICI von
RESEARCH REPORT ON ICICIRESEARCH REPORT ON ICICI
RESEARCH REPORT ON ICICIKushal Tomar
11.2K views50 Folien
(Icici copy)summer internship report icici direct (1) von
(Icici copy)summer internship report icici direct (1)(Icici copy)summer internship report icici direct (1)
(Icici copy)summer internship report icici direct (1)kavita tripathi
4.8K views100 Folien

Was ist angesagt?(20)

Competitive Research and Analysis of Kotak Mahindra Bank von Sumeet Nabajja
Competitive Research and Analysis of Kotak Mahindra BankCompetitive Research and Analysis of Kotak Mahindra Bank
Competitive Research and Analysis of Kotak Mahindra Bank
Sumeet Nabajja1.1K views
Perspective Management kotak Mahindra Bank von Bhagyashree Mate
Perspective Management kotak Mahindra BankPerspective Management kotak Mahindra Bank
Perspective Management kotak Mahindra Bank
Bhagyashree Mate1.9K views
Kotak Mahindra Bank von Rajat Gandhi
Kotak Mahindra BankKotak Mahindra Bank
Kotak Mahindra Bank
Rajat Gandhi3.9K views
RESEARCH REPORT ON ICICI von Kushal Tomar
RESEARCH REPORT ON ICICIRESEARCH REPORT ON ICICI
RESEARCH REPORT ON ICICI
Kushal Tomar11.2K views
(Icici copy)summer internship report icici direct (1) von kavita tripathi
(Icici copy)summer internship report icici direct (1)(Icici copy)summer internship report icici direct (1)
(Icici copy)summer internship report icici direct (1)
kavita tripathi4.8K views
Swot Analysis On The Basis Of 7 Ps von vedansh
Swot Analysis On The Basis Of 7 PsSwot Analysis On The Basis Of 7 Ps
Swot Analysis On The Basis Of 7 Ps
vedansh6.1K views
Equity Research Report of Kotak mahindra bank von Akshay Virkar
Equity Research Report of Kotak mahindra bankEquity Research Report of Kotak mahindra bank
Equity Research Report of Kotak mahindra bank
Akshay Virkar5.5K views
Pawan project on icic securities von Pawan Punetha
Pawan project on icic securitiesPawan project on icic securities
Pawan project on icic securities
Pawan Punetha2.2K views
Icici bank ppt on micro market and internship work von AmanKumarSingh90
Icici bank ppt on micro market and internship workIcici bank ppt on micro market and internship work
Icici bank ppt on micro market and internship work
AmanKumarSingh902.3K views
Merger of icici bank and bank of rajasthan von Bhupendra Jangid
Merger of icici bank and bank of rajasthanMerger of icici bank and bank of rajasthan
Merger of icici bank and bank of rajasthan
Bhupendra Jangid13.5K views
Icici bank von Madhavi P
Icici bankIcici bank
Icici bank
Madhavi P37.2K views
Kotak Bank vs ING vyasya- amalgamation (merger) von Akash Gupta
Kotak Bank vs ING vyasya- amalgamation (merger)Kotak Bank vs ING vyasya- amalgamation (merger)
Kotak Bank vs ING vyasya- amalgamation (merger)
Akash Gupta2.3K views
Merger of icici and boR von anoopgoyal
Merger of icici and boRMerger of icici and boR
Merger of icici and boR
anoopgoyal6.3K views

Destacado

70878495 kotak-mahindra-bank von
70878495 kotak-mahindra-bank70878495 kotak-mahindra-bank
70878495 kotak-mahindra-bankamitbhai01
44.3K views112 Folien
Project mba von
Project mbaProject mba
Project mbaVinish Nair
4.1K views28 Folien
A Study on E-banking Facility of Kotak Mahindra Bank von
A Study on E-banking Facility of Kotak Mahindra BankA Study on E-banking Facility of Kotak Mahindra Bank
A Study on E-banking Facility of Kotak Mahindra BankKhyati Ratanghayara
18.2K views93 Folien
A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance) von
A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance)A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance)
A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance)Avinash Labade
17.8K views67 Folien
project von
projectproject
projectPriyanka Jha
227 views21 Folien
Millat tractor limited von
Millat tractor limitedMillat tractor limited
Millat tractor limitedAteeq Hashmi
1.8K views16 Folien

Destacado(20)

70878495 kotak-mahindra-bank von amitbhai01
70878495 kotak-mahindra-bank70878495 kotak-mahindra-bank
70878495 kotak-mahindra-bank
amitbhai0144.3K views
A Study on E-banking Facility of Kotak Mahindra Bank von Khyati Ratanghayara
A Study on E-banking Facility of Kotak Mahindra BankA Study on E-banking Facility of Kotak Mahindra Bank
A Study on E-banking Facility of Kotak Mahindra Bank
Khyati Ratanghayara18.2K views
A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance) von Avinash Labade
A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance)A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance)
A Study of Agriculture Loan of Kotak Mahindra Bank (MBA Finance)
Avinash Labade17.8K views
Millat tractor limited von Ateeq Hashmi
Millat tractor limitedMillat tractor limited
Millat tractor limited
Ateeq Hashmi1.8K views
Persentation of millat tractor by abdul waheed von Naveed Gee
Persentation of millat tractor by abdul waheedPersentation of millat tractor by abdul waheed
Persentation of millat tractor by abdul waheed
Naveed Gee2.5K views
Tractor manufacturing in pakistan von Akber Ali
Tractor manufacturing in pakistanTractor manufacturing in pakistan
Tractor manufacturing in pakistan
Akber Ali2.9K views
Project report (1) von Amrit Kumar
Project report (1)Project report (1)
Project report (1)
Amrit Kumar3.9K views
supply chain management 2017 for OM LOGISTICS von Sumit Kr Singh
supply  chain management 2017 for OM LOGISTICSsupply  chain management 2017 for OM LOGISTICS
supply chain management 2017 for OM LOGISTICS
Sumit Kr Singh2.5K views
Internship Report @ Millat Tractors Limited (MTL) 2013 von Azlan
Internship Report @ Millat Tractors Limited (MTL) 2013Internship Report @ Millat Tractors Limited (MTL) 2013
Internship Report @ Millat Tractors Limited (MTL) 2013
Azlan 16K views
Investor’s attitude-towards-uti-mutual-funds von monikaksoni
Investor’s attitude-towards-uti-mutual-fundsInvestor’s attitude-towards-uti-mutual-funds
Investor’s attitude-towards-uti-mutual-funds
monikaksoni18.2K views
supply chain of Millat tractor von tayyabalig
supply chain of Millat tractor supply chain of Millat tractor
supply chain of Millat tractor
tayyabalig12K views
Presentation.... Internship at Millat Tractors Limited (MTL) von Azlan
Presentation.... Internship at Millat Tractors Limited (MTL)Presentation.... Internship at Millat Tractors Limited (MTL)
Presentation.... Internship at Millat Tractors Limited (MTL)
Azlan 8.9K views
Summer training project report r von Dhanlal
Summer training project report rSummer training project report r
Summer training project report r
Dhanlal7.9K views
Banking in india and risk management von Praveen Sharma
Banking in india and risk managementBanking in india and risk management
Banking in india and risk management
Praveen Sharma23.5K views

Similar a Anjali gupta sip

Enhancing the value proposition of priority banking in india” von
Enhancing the value proposition of priority banking in india”Enhancing the value proposition of priority banking in india”
Enhancing the value proposition of priority banking in india”Alexander Decker
619 views11 Folien
SIP (puneet shekhar) prn 07 von
SIP (puneet shekhar) prn 07SIP (puneet shekhar) prn 07
SIP (puneet shekhar) prn 07Puneet Shekhar
191 views42 Folien
Nimisha Agarwal_SIP report von
Nimisha Agarwal_SIP reportNimisha Agarwal_SIP report
Nimisha Agarwal_SIP reportNimisha Agarwal
2.2K views66 Folien
consumer perception towards financial services of HDFC von
consumer perception towards financial services of HDFCconsumer perception towards financial services of HDFC
consumer perception towards financial services of HDFCsubhamgupta56
2.2K views55 Folien
Marketing management short term project von
Marketing management short term projectMarketing management short term project
Marketing management short term projectchinchuthomas249
941 views29 Folien
ICICI - Customer Relationship Management von
ICICI - Customer Relationship ManagementICICI - Customer Relationship Management
ICICI - Customer Relationship ManagementSurbhi Chhajer
14.9K views18 Folien

Similar a Anjali gupta sip(20)

Enhancing the value proposition of priority banking in india” von Alexander Decker
Enhancing the value proposition of priority banking in india”Enhancing the value proposition of priority banking in india”
Enhancing the value proposition of priority banking in india”
Alexander Decker619 views
consumer perception towards financial services of HDFC von subhamgupta56
consumer perception towards financial services of HDFCconsumer perception towards financial services of HDFC
consumer perception towards financial services of HDFC
subhamgupta562.2K views
Marketing management short term project von chinchuthomas249
Marketing management short term projectMarketing management short term project
Marketing management short term project
chinchuthomas249941 views
ICICI - Customer Relationship Management von Surbhi Chhajer
ICICI - Customer Relationship ManagementICICI - Customer Relationship Management
ICICI - Customer Relationship Management
Surbhi Chhajer14.9K views
A Study On Retail Loans (With Special Reference To Union Bank Of India) von Steven Wallach
A Study On Retail Loans (With Special Reference To Union Bank Of India)A Study On Retail Loans (With Special Reference To Union Bank Of India)
A Study On Retail Loans (With Special Reference To Union Bank Of India)
Steven Wallach73 views
J&k bank presentation von lovishwad
J&k bank presentationJ&k bank presentation
J&k bank presentation
lovishwad599 views
Loans from Allahabad Bank von joy kar
Loans from Allahabad BankLoans from Allahabad Bank
Loans from Allahabad Bank
joy kar1.8K views
Kotak Mahindra_ The Strategic Shift from NBFC to Bank von MANTHAN CHAUHAN
Kotak Mahindra_ The Strategic Shift from NBFC to BankKotak Mahindra_ The Strategic Shift from NBFC to Bank
Kotak Mahindra_ The Strategic Shift from NBFC to Bank
MANTHAN CHAUHAN1.5K views
AIS report on JBL von Racy Daniel
AIS report on JBLAIS report on JBL
AIS report on JBL
Racy Daniel1.3K views
gold loan as a short term finance von 9409072101
gold loan as a short term financegold loan as a short term finance
gold loan as a short term finance
94090721015K views
70878495 kotak-mahindra-bank-121121123739-phpapp02 von Pankaj747
70878495 kotak-mahindra-bank-121121123739-phpapp0270878495 kotak-mahindra-bank-121121123739-phpapp02
70878495 kotak-mahindra-bank-121121123739-phpapp02
Pankaj747134 views
Private banks & Public banks von Sachin Raj
Private banks & Public banksPrivate banks & Public banks
Private banks & Public banks
Sachin Raj3.5K views
PERCEPTION TOWARDS CURRENT ACCOUNTS OF HDFC BANK von Ankur Mittal
 PERCEPTION TOWARDS CURRENT ACCOUNTS OF HDFC BANK PERCEPTION TOWARDS CURRENT ACCOUNTS OF HDFC BANK
PERCEPTION TOWARDS CURRENT ACCOUNTS OF HDFC BANK
Ankur Mittal6.6K views

Último

Six Sigma Concept by Sahil Srivastava.pptx von
Six Sigma Concept by Sahil Srivastava.pptxSix Sigma Concept by Sahil Srivastava.pptx
Six Sigma Concept by Sahil Srivastava.pptxSahil Srivastava
40 views11 Folien
Papal.pdf von
Papal.pdfPapal.pdf
Papal.pdfMariaKenney3
57 views24 Folien
11.28.23 Social Capital and Social Exclusion.pptx von
11.28.23 Social Capital and Social Exclusion.pptx11.28.23 Social Capital and Social Exclusion.pptx
11.28.23 Social Capital and Social Exclusion.pptxmary850239
409 views25 Folien
Mineral nutrition and Fertilizer use of Cashew von
 Mineral nutrition and Fertilizer use of Cashew Mineral nutrition and Fertilizer use of Cashew
Mineral nutrition and Fertilizer use of CashewAruna Srikantha Jayawardana
53 views107 Folien
Parts of Speech (1).pptx von
Parts of Speech (1).pptxParts of Speech (1).pptx
Parts of Speech (1).pptxmhkpreet001
43 views20 Folien
MercerJesse3.0.pdf von
MercerJesse3.0.pdfMercerJesse3.0.pdf
MercerJesse3.0.pdfjessemercerail
92 views6 Folien

Último(20)

Six Sigma Concept by Sahil Srivastava.pptx von Sahil Srivastava
Six Sigma Concept by Sahil Srivastava.pptxSix Sigma Concept by Sahil Srivastava.pptx
Six Sigma Concept by Sahil Srivastava.pptx
Sahil Srivastava40 views
11.28.23 Social Capital and Social Exclusion.pptx von mary850239
11.28.23 Social Capital and Social Exclusion.pptx11.28.23 Social Capital and Social Exclusion.pptx
11.28.23 Social Capital and Social Exclusion.pptx
mary850239409 views
Parts of Speech (1).pptx von mhkpreet001
Parts of Speech (1).pptxParts of Speech (1).pptx
Parts of Speech (1).pptx
mhkpreet00143 views
Education of marginalized and socially disadvantages segments.pptx von GarimaBhati5
Education of marginalized and socially disadvantages segments.pptxEducation of marginalized and socially disadvantages segments.pptx
Education of marginalized and socially disadvantages segments.pptx
GarimaBhati540 views
Guess Papers ADC 1, Karachi University von Khalid Aziz
Guess Papers ADC 1, Karachi UniversityGuess Papers ADC 1, Karachi University
Guess Papers ADC 1, Karachi University
Khalid Aziz83 views
The Accursed House by Émile Gaboriau von DivyaSheta
The Accursed House  by Émile GaboriauThe Accursed House  by Émile Gaboriau
The Accursed House by Émile Gaboriau
DivyaSheta246 views
SURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptx von Niranjan Chavan
SURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptxSURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptx
SURGICAL MANAGEMENT OF CERVICAL CANCER DR. NN CHAVAN 28102023.pptx
Niranjan Chavan43 views
Class 9 lesson plans von TARIQ KHAN
Class 9 lesson plansClass 9 lesson plans
Class 9 lesson plans
TARIQ KHAN68 views
Narration lesson plan von TARIQ KHAN
Narration lesson planNarration lesson plan
Narration lesson plan
TARIQ KHAN69 views
Guidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptx von Niranjan Chavan
Guidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptxGuidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptx
Guidelines & Identification of Early Sepsis DR. NN CHAVAN 02122023.pptx
Niranjan Chavan38 views

Anjali gupta sip

  • 1. PRESTIGE INSTITUTE OF MANAGEMENT AND RESEARCH Summer Internship Project Topic : Commercial Banking Products of Kotak Mahindra Bank Guided By: Submitted To: Prof.Sunil Kumar Verma Anjali Gupta MBA (FA) – B 11218071151
  • 2. INTRODUCTION  The Kotak Mahindra group is a financial organization established in 1985 in India. Initially it was a non-banking financial company known as Kotak Mahindra Finance Limited.  In February 2003, Kotak Mahindra Finance Ltd, the group's flagship company was given the license to carry on banking business by the Reserve Bank of India (RBI).  Kotak Mahindra Finance Ltd. is the first company in the Indian banking history to convert into a bank.  It has 16 Branches in Madhya Pradesh , head office in Indore. “LET’S MAKES MONEY SIMPLE” 2
  • 3. OBJECTIVES The main objective of study :  To know about Kotak Mahindra Bank  Have an overview of Commercial Banking Financing Products  To look and get experience of how the bank finance to the customer, the terms and conditions with the practical exposure  Know the different commercial banking financing services offered by the bank 3
  • 4. COMMERCIAL BANKING  A commercial bank is a type of bank that provides services such as accepting and lending deposits, making business loans, and offering basic investment products.  Commercial banking financing products are: 4
  • 5. 1.Commercial Vehicle Financing  Kotak Bank is one of the leaders in the Commercial Vehicle financing segment for more than a decade they offer a wide array of product like New Vehicle Finance, Used vehicles, top-up on existing loans etc.  They caters to individual and corporate customers, Educational Institutions and other Captive customers for their financing needs for owning and running commercial vehicles.  Kotak Bank offer loan ranging from 80% - 100% of the assets value depending on customer grading .  Segments of commercial vehicle financing: i. Small Commercial Vehicles ii. Light Commercial Vehicles iii. Heavy Commercial Vehicle 5
  • 6. 2. Tractor & Farm Equipment Financing  Kotak Bank entered tractor financing business on its conversion into bank and has been constantly growing in size in the tractor industry.  Today we have covered all Agri hubs of the country and are emerging as leading tractor financiers among all private sector banks. We have a widespread geographical reach to our customers i. Loans for all brands of tractors. ii. Loans for used tractors. iii.Highest tractor loan disbursement amount in the market. iv. Tractor Loans up to 90-95% of the tractor price. v. Loans to farmers living even in deep rural areas of the country, where other financiers have not ventured out. 6
  • 7. 3. Construction Equipment Financing  Kotak Bank have a separate subsidiary to fund the capital requirements of large and medium contractors engaged in building of roads, bridges, dams and other infrastructure projects and buyers of tippers, dumpers, backhoe loaders and cranes for the purchase of pre-owned construction equipment.  They offer loans for purchase of New Construction Equipment, Used Equipment, Top-up Loans and Customised and flexible financial solutions to customers.  Kotak Bank offer loan up to 80% - 100% of the asset value. 7
  • 9. SUGGESTIONS  More Branches  Customer awareness  Feedback  Well Trained Customer Care Staff  Higher Penetration in the Untapped Market  Newspaper and Agents 9
  • 10. CONCLUSION  Kotak Mahindra is the leading bank in the country, it provides a variety of products and services to different segment of the customer.  The general perception is that Private Banks provides better services as compared to a Government Bank. As KOTAK MAHINDRA, being a private bank provide finance to its customers at good interest rates, so that customers can easily repay the EMIs.  The banks has been very successful it enlarging its customer base during the last couple of years and competitors are ICICI,HDFC & Standard charted banks  The privilege given to the preferred customer and royal customer like home service is liked and appreciated by the customers.  It has ties up with other bank so that its customers can use other bank ATM facilities for free transactions 10
  • 11. LEARNINGS  The study in the form of financing procedure of products and general information of the proposal , borrower’s information, past record of customer and detailed of security mortgaged.  Financial records of the customer are audited such as KYC documents, profit and loss statement, balance sheet. The ultimate decision whether to credit to customer for the application or not and the past record or information provided by customer is true or not check through field investigated.  Roles and Responsibilities of every department for product financing 11
  • 14. 14
  • 15. 15