1. Creating Cohesive
Cross-Channel Strategies
Presented by Session sponsored by

2. About CCS
 8-part series (June 11-21)  Featuring industry
analysts and consultants
 Sessions covering Mobile,
Social, In-Store, X-  Free for Retail executives
Channel, and more
www.retailtouchpoints.com/connected-consumer
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3. Follow The Webcast On Twitter
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@ConnectConsumer
@RTouchPoints
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4. About Retail TouchPoints
 Launched in 2007
 More than 20,000 subscribers
 Provide executives with relevant,
insightful content
 Free Resources such as White Papers,
E-book, Webinars, Research and
Podcasts
www.RetailTouchPoints.com
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5. BrightTALK
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6. Today’s Panelists
Martin Gill Rebecca Bucnis
Principal Analyst Serving eBusiness Global Program Director of
& Channel Strategy Professionals Consumer 360°
Forrester Research Teradata
MODERATOR
Debbie Hauss
Editor-in-Chief
Retail TouchPoints
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7. Is your organization actively
building a cross channel strategy?
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8. “Change is the law of life. And
those who look only to the past
or present are certain to miss
the future.”
— JFK

10. © 2012 Forrester Research, Inc. Reproduction Prohibited 10

11. Agenda
The Connected Consumer
The Future of Shopping is Mobile
The Answer is Agility

12. Thank You For Your Interest In The
Connected Consumer Series
View the on-demand
session on BrightTALK
www.retailtouchpoints.com/connected-consumer
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