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                                                                                                          FUTUREBRAND’S 2007

                                                                                                          GULF REAL ESTATE
                                                                                                          STUDY


                WWW.ISTITHMAR.AE



                                                                                                                                                        This is the third year that FutureBrand, a premier global
                                                                                                                                                        brand consultancy, has issued its Gulf Real Estate Study.
                                                                                                                                                        Each year it becomes more comprehensive, extensive
                                                                                                                                                        and insightful. This year is no exception. Substantial
                                                                                                                                                        qualitative and quantitative research was conducted,
                                                                                                                                                        and experienced global teams explored new trends,
                                                                                                                                                        themes and insights in the category. The result is the
                   FutureBrand is a full service global branding firm. Shaping with Strategy.
                                                                                                                                                        only comprehensive assessment, from a marketing
                   Communicating with Design. Implementing for Impact and Reach. We build                    The Real Estate Division of Istithmar is
                                                                                                                                                        perspective, of the region’s most prolific industry.
                   real estate brands that aim to increase value and sales velocity, inspire wanderlust      the proud sponsor of this year’s Study.

                                                                                                                                                        SHARE YOUR COMMENTS
                   and fire imaginations – all over the world.
                   www.futurebrand.com
                                                                                                                                                        VISIT OUR BLOG AT: WWW.FUTUREBRAND.COM/GRES
FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                           FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY



THE FUTUREBRAND PHILOSOPHY
Having worked with leading companies all over the
world, including the Gulf ’s most notable developers,         POSITION AND ACTIVATION
FutureBrand has unparalleled experience in pioneering
brands. We believe that understanding our clients’              The network of customers in any category is rarely
industries as well as they do is mandatory. However, it         straightforward. The sketch here, showing the
is FutureBrand’s core philosophy that sets us apart.            landscape of sample real estate buyers, is no exception.
                                                                Understanding the needs and requirements of each
Our point of differentiation begins with our                    segment, and its relative importance, is a difficult
name — our focus on the future — and a                          challenge when behaviors and needs may appear
framework that helps clients build brands that                  similar. FutureBrand helps clients to navigate this
are holistic and future-proof. A true ‘FutureBrand,’                        constellation of interdependencies and can
for us, creates a new definition of brand excellence,                         assist in prioritizing real opportunities
which we shape in two ways.                                                   over distractions.

                                                                               Equally vital is knowing why, how and

BRAND FRAMEWORK
                                                                               when to activate a compelling brand.
                                                                                Creating an actionable blueprint for
                                                                                how to move a brand forward is
First we develop a strategic framework for your brand,                           critical.
identifying what is essential and what is its core essence.
Using deep category insights, we define the opportunity                              A ‘FutureBrand’ is architected to
and create a value proposition for your business and                                 leverage its core essence, to stand
its brand.                                                                            out relative to competitors and to
                                                                                       engage customers for the long
                                                                                        term. We believe a ‘FutureBrand’
                                                                                         is excellence in branding, and
YOUR CUSTOMERS                                                                            we strive to create brands that
                                                                                           think ahead and stay ahead.
For brands to excel, they not only need to be targeted, but
also fine tuned to the needs of diverse audience segments
and their relative brand adoption requirements.
Research provides us with a considered viewpoint
about where your customers may reside on the path
between awareness and advocacy, and what can
trigger their decisions to buy or invest.

Our philosophy is straightforward because it is
rooted in basic human truths. We uncover what
people need and what motivates them. We then
couple this with an understanding of when and
how customers make purchase decisions. Both
are critical to ensuring marketing success and
building brand differentiation for the long
term. Lastly, we design brands that provoke a
positive reaction, create an emotional bond
and deliver measurable results.




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FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                      FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY




BRANDING
REAL ESTATE
MANY DEVELOPMENT PROFESSIONALS STILL THINK OF BRANDING AS
SUPERFICIAL WINDOW DRESSING OR SIMPLY A LOGO THAT GETS CREATED
MOMENTS BEFORE SENDING A BROCHURE TO PRINT. WHILE THIS MAY BE
THE NORM FOR SOME COMPANIES, IT IS CERTAINLY NOT THE BENCHMARK
FOR WHAT A BRAND IS OR WHAT IT CAN DO.

SINCE EACH DEVELOPER AND EACH DEVELOPMENT HAS ITS OWN
OBJECTIVES, PRIORITIES, CHALLENGES AND BUSINESS ISSUES, EACH
BRANDING SITUATION IS UNIQUE. SIMPLY BROADCASTING YOUR MESSAGE
OR SPENDING HEALTHY AMOUNTS ON MEDIA WILL NOT GUARANTEE
SUCCESS, ESPECIALLY AS THE MARKET MATURES. PART OF THE SKILL
OF BRANDING IS KNOWING WHICH APPROACH IS BEST SUITED TO THE
SPECIFIC SITUATION, HOW TO CREATE A CONNECTION WITH TARGET
CUSTOMERS AND HOW BEST TO HELP COMPANIES STAND OUT AGAINST THE
CROWDED PLAYING FIELD.




                                                                 BRANDING CHALLENGES IN A SATURATED MARKETPLACE:
                                                                 CREATING AND LAUNCHING A NEW BRAND AND             ASSESSING MARKETING PLANS TO DETERMINE IF MEDIA
                                                                 BUILDING AWARENESS DESPITE THE CLUTTER             SPEND IS BEING STRATEGICALLY CONSIDERED

                                                                 FIXING A DECLINING PROJECT IMAGE THAT IS           CREATING A COMPELLING SALES CENTER THAT
                                                                 NEGATIVELY AFFECTING SALES AND INVESTOR INTEREST   DELIVERS A BRANDED EXPERIENCE

                                                                 RESPONDING TO INCREASED COMPETITION FROM           ESTABLISHING A CUSTOMER AFFINITY PROGRAM
                                                                 NEW DEVELOPMENTS
                                                                                                                    DEVELOPING A LONG-TERM CRM APPROACH TO HELP
                                                                 DETERMINING WHETHER A BRAND SHOULD FRANCHISE       CLOSE THE GAP BETWEEN PURCHASE AND HANDOVER
                                                                 TO OTHER LOCATIONS
                                                                                                                    CREATING A COMPELLING WAY FINDING SYSTEM
                                                                 ESTABLISHING WHETHER A NEW DEVELOPMENT PHASE
                                                                 REQUIRES A NEW BRAND                               LAUNCHING AN INTERNAL BRANDING PROGRAM
                                                                                                                    TO ENSURE THAT EMPLOYEES ARE AMBASSADORS
                                                                 CREATING AND ENFORCING BRAND AND MARKETING         OF THE BRAND
                                                                 GUIDELINES FOR THIRD PARTY DEVELOPERS
                                                                 AND VENDORS
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FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                                                                   FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY




2007                                                 YEAR IN
                                                     REVIEW
DEVELOPMENT CONTINUES TO ADVANCE AT BREAKNECK SPEED IN THE             DEVELOPMENTS ARE GROWING IN SCALE, THEY ARE BEING CONSIDERED
                                                                                                                                                2006 NOTABLES
REGION, WITH BRANDS VYING FOR ATTENTION. REGULATORY BOARDS             AS DESTINATIONS IN AND OF THEMSELVES. OFTEN THEY NEED TO MARKET           CONTINUED DELAYS                         BRAND NAMES SEEK ACTION                      AN AVALANCHE OF TOWER CITIES
ARE FORMING, CUSTOMER ASSOCIATIONS CONTINUE TO BE CREATED AND          THEMSELVES AS PLACES AND NOT JUST AS BUILDINGS.                           Buyers are frustrated, angered and       From residential buildings to                High-rise metropolises emerge and
THE CATEGORY IS, ON THE WHOLE, MATURING. CUSTOMERS HAVE HIGHER                                                                                   only occasionally compensated.           museum complexes, big names are              residents shudder.
EXPECTATIONS AND MORE TO CHOOSE FROM, AND THEY REQUIRE MORE            A BRAND, IN ITS HIGHEST STATE, SHOULD CREATE AN IDENTIFIABLE,                                                      involved in Gulf developments.
ATTENTION THAN EVER BEFORE.                                            COMPELLING AND UNIFYING PLATFORM. TO ACHIEVE THIS, THE ROLE OF
                                                                       BRAND BUILDING MUST ACCOMPANY EVERY ASPECT OF THE BUSINESS,
AS THE MARKET OVERLOADS WITH COMPETITIVE MESSAGES, PROMISES            FROM CONCEPT AND PRODUCT DEVELOPMENT THROUGH TO SALES,                    PROPERTY FEVER                           RENTS INCREASE                               HOMEOWNER ASSOCIATIONS
AND OVERPROMISES, BRANDING BECOMES MORE CHALLENGING                    CULTURE BUILDING AND EMPLOYEE TRAINING. WITH EVERY CUSTOMER               The category continues to boom in        High demand continues to hike                Buyers organize, and publicize, and
AND MORE CRITICAL FOR SUCCESS. ADDITIONALLY, AS REAL ESTATE            TOUCHPOINT, REAL ESTATE BRANDS HAVE AN OPPORTUNITY TO CREATE              more geographies.                        up rents across the board, despite           the government is listening.
                                                                       PREFERENCE, LASTING VALUE AND RETURN ON INVESTMENT.                                                                government decrees.


                                                                                                                                                 RISING CONSTRUCTION COSTS                VILLA SHORTAGES                              LEISURE EXPANDS
TOTAL DEVELOPMENT PROJECTS, BOTH PLANNED AND UNDERWAY                                                                                            Contractors are calling the shots.       Ready-to-move-in villas are a buyer’s
                                                                                                                                                                                          wish, but scarce.
                                                                                                                                                                                                                                       Golf courses, community centers and
                                                                                                                                                                                                                                       sports facilities continue to expand,
IN THE UAE, INCREASED BY 79% FROM 2006 TO 2007.                                                                            1
                                                                                                                                                                                                                                       with marinas and related maritime
                                                                                                                                                                                                                                       amenities also on the rise.



NEWS AND NOTEWORTHY                                                                                                                             NEW NOTABLES
                                                                                                                                                 SOFT/PRELAUNCHES                         METRO POWER                                  RETIREMENT TARGETING
The value of all GCC real estate projects announced in the last year   Office rents in Dubai now rank just outside the top 10 on a global         More developers, including Nakheel       Demand for real estate near planned          The government of Bahrain is
alone (2006-07) has increased 59% to $143 billion.2                    basis, at around $89.60 per sq. ft., compared with 10th placed Hong       and Omniyat, are using soft and          Dubai Metro stations is high and plots       targeting expatriates who have worked
                                                                       Kong, with rents around $97.20 per sq. ft.9                               prelaunches to test reaction to new      are commanding price premiums.               in any of the five other GCC countries
GCC retail space will triple to more than 161 million sq. ft.                                                                                    marketplace offerings and pricing.                                                    for 15 years. This segment can now
by 2016.3                                                              Abu Dhabi is scheduled to award $7.6 billion of projects to                                                                                                     live in Bahrain after retirement,
                                                                       contractors in 2007 and increase this figure to $9.5 billion in 2008.10                                                                                          suggesting it will contribute to
According to the Dubai Land Department, land prices are up an                                                                                                                                                                          the growth of consumption and a
average of 64% from last year.4                                        The population of Abu Dhabi is set to double within the next              SPA WITH THAT APARTMENT                  SWEEPSTAKES FEVER                            livelier economy.16
                                                                       10 years.11                                                               Almost every development is now          In addition to Damac Properties, a
Construction in Dubai has grown by an average of 32.7% a year                                                                                    featuring a brand name luxury spa        company known for plane and car
since 2001.5                                                           Bahrain has a remarkable 27.4% average growth per annum in its            facility in addition to a gym on site.   giveaways, Omniyat Properties has
                                                                       overall real estate sector.12                                                                                      now launched a high profile $4.35
The value of mortgages in Dubai rose by 170% above the previous                                                                                                                           million giveaway.
year, to $11 billion.6                                                 Oman and Qatar are both showing an impressive 10% growth in
                                                                       the residential sector.13
Dubai ranked as the 14th most expensive city in the world in                                                                                     LATEST PARTNERING                        ENTERTAINMENT ORIENTATION                    COST OF LIVING/INFLATION
which to rent accommodation.7                                          The Kuwait real estate market saw considerable growth, with               No longer pairing famed designers        From the purchase of the QE2 by              Rising inflation and cost of living is a
                                                                       sales and number of units rising by 67% and 46% respectively,             and furniture brands, developers         Istithmar to Warner Bros. signing            threat to Dubai and an opportunity for
Dubai alone has 24 million sq. ft. of commercial space currently       compared to the same period last year.14                                  are now partnering with electronic,      with Aldar to create a theme park            neighboring locales. Some companies
under development and is ranked third in terms of global office                                                                                   jewelry and cigar brands to create the   complex, entertainment offerings are         are now less prone to relocate to
real estate construction activity. Moscow and Shanghai take the        Saudi Arabia’s fastest growing sector is real estate, with more than      ultimate residential experience.         becoming increasingly substantial in         Dubai due to spiraling costs. Dubai’s
top two spots.8                                                        $260 billion in investments. This growth is deemed to be the second                                                size and more high profile.                   rate of inflation is 10%, about equal
                                                                       highest in the world, after Shanghai.15                                                                                                                         to Russia’s.17
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FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                                                                                FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY




EMERGING
TRENDS
MORE FOR                                                                GOVERNMENT TAKES                                                         EXPORTATION
BUYERS                                                                  CONTROL                                                                  AND EXPANSION
MATURING MARKETING CAMPAIGNS                                            REAL ESTATE REGULATORY AUTHORITY                                         EXPORTING DUBAI SUCCESS ABROAD                  EXPANDING EMIRATES
Developers are using more than large billboards and newspaper           To better control the burgeoning development market, customer            While the Gulf may be one of the most           We noted the growing prominence of other        Fujairah is another quiet emirate moving
wrap-around ads to promote their offerings. The rise of multimedia      complaints, and general compliance, the Dubai government                 prolific real estate markets in the world,      emirates last year that were leveraging their   forward swiftly. Its striking landscape and
campaigns, linking television, radio, print and online advertising,     has created the Real Estate Regulatory Authority (RERA). This            many domestic developers are expanding          proximity to Dubai. Ras Al Khaimah is           Indian Ocean beachfront make for an idyllic
is creating more cohesive marketing programs.                           government entity will establish policies and best practices regarding   their capital and influence overseas. Emaar      notable in its advancement, with its GDP        spot, as this emirate focuses on becoming a
                                                                        freehold property, 99-year leases and the rental market in Dubai.        has been one of the earliest to extend its      growing from $1.7 billion in 2001 to $2.5       resort and hospitality destination. This year’s
PRICING INFORMATION                                                                                                                              reach into the United States. It has launched   billion in 2005, with mining, manufacturing     successful sales launch of Mina Al Fajer, a
The publishing of list prices is becoming popular with Emaar, among     RENTAL INITIATIVES                                                       projects worth more than $110 billion           and real estate all showing strong growth.20    $164 million mountain-sea resort property,
others. More developers are featuring pricing details prominently       New rental laws, mandating the relationship between tenant and           outside the UAE.18                              In RAK, ‘the rising star of the UAE,’ tourism   which will include a 200 room five-star hotel
in select print ads and online.                                         landlord and requirements for authenticating and registering rental                                                      and real estate sectors have been the most      managed by Fairmont Hotels & Resorts, is
                                                                        contracts, are under development in an effort to better control          Nakheel has launched Nakheel International.     active to date, both taking advantage of the    an indication of more to come.
MODEL HOMES AND SUITES                                                  Dubai’s rental market. Additionally, there is discussion of relaxing     Limitless has announced projects in             emirate’s 40 km coastline, rugged Hajjar
Developers are giving buyers a chance to see the finished product and    the 7% rent cap issued earlier this year, and a decision is expected     China, Vietnam and Pakistan.19 ETA Star         mountains and property prices 40%               EXPANDING INTERESTS
further communicate a lifestyle orientation by showcasing model         by December, 2007.                                                       is developing projects in Bangalore and         below rates in Dubai.21 RAK Properties,         As the development market matures,
homes and suites. As developments come closer to completion, site                                                                                Chennai, India, while Damac has projects        Rakeen, Orascam and Saraya are all actively     interests are expanding into different areas of
tours will be on the rise.                                              TRUST ACCOUNT LAW                                                        in Egypt, Qatar and Lebanon among others,       developing projects in RAK.                     real estate. In 2004, investors were generally
                                                                        The newly announced Trust Account/Escrow Law requires                    with further aggressive expansion plans.                                                        seeking vacant residential land. In 2005,
MORE FINANCING OPTIONS                                                  developers to keep buyers’ deposits in escrow accounts rather than                                                       Ajman, marketing itself as a place to get       people were looking for residential buildings
Many projects now have a variety of lenders on board, representing      allowing developers, without some form of independent certification                                                       away from busy city life, has one of the        to purchase and in 2006 investors were
more lending options. Mortgage providers are now linked with            permitting fund release, to pay this money early to contractors as a                                                     UAE’s most active property sectors. Close       favoring built commercial buildings, as their
developers directly through signage, collateral and in advertising to   project advances. This may cause some complications to developers                                                        to 200 residential towers are either under      return on investment was fastest.23
streamline and minimize buyer efforts to secure funding.                in securing timely contracting offers and managing their cash flow;                                                       construction or have been completed since
                                                                        however, the law is expected to create a higher level of confidence                                                       2004. Many consider Ajman the new Sharjah.
                                                                        and credibility in the marketplace.                                                                                      Prices are said to be four times lower than
                                                                                                                                                                                                 those in Dubai.22


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FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                            FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY




    DUBAI 2015 AND ABU DHABI 2030 ARE MACRO VIEWS OF A BOLD BRIGHT FUTURE ACROSS INDUSTRY, ENVIRONMENT AND ECONOMY




                                      DUBAI                                                                       ABU DHABI
                                          2015                                                                                            2030
                  TOURISM     TRANSPORTATION CONSTRUCTION           FINANCIAL          SOCIAL   INFRASTRUCTURE   CULTURE      TRANSPORTATION      ENVIRONMENT          PUBLIC            SOCIAL        SUSTAINABILITY
                                                                    SERVICES        DEVELOPMENT                                                                       HOUSING         DEVELOPMENT



                      “WE HAVE TO MAKE HISTORY… NOT WAIT FOR                                                                    “THOSE WHO FORGET THEIR PAST,
                             THE FUTURE TO COME TO US”                                                                            COMPROMISE THE FUTURE”
                                         HH SHEIKH MOHAMMED BIN RASHID AL MAKTOUM                                                             HH SHEIKH ZAYED BIN SULTAN AL NAHYAN



                                 2.5 MILLION RESIDENTS                                                                            3 MILLION RESIDENTS
                                  40 MILLION VISITORS                                                                             7.9 MILLION VISITORS
                                 110,000 HOTEL ROOMS                                                                              74,500 HOTEL ROOMS
                               650,000 RESIDENTIAL UNITS                                                                        686,000 RESIDENTIAL UNITS
                   Dubai has already established itself as a model future city, with visionary expansion plans     The capital, Abu Dhabi, is emphasizing culture, people and environment. It is looking
                   and continued diversification. Dubai is concentrating on sectors of strength including           to enrich the city and promote balance, focusing on low income housing, public
                   tourism, transport, trade, construction and financial services and has prioritized social        transportation and a green orientation.With size, commitment and money to spend,
                   development, infrastructure and security/safety to ensure that it matures into a vibrant        Abu Dhabi is seeking to preserve the richness of its culture and not assimilate into a generic
                   cosmopolitan city of high standards and quality.37                                              destination. It is proudly building a world-class city of excellence.38




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FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                                        FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY




     THE REGION AT
                                                 MANAMA, BAHRAIN                                                DUBAI, UAE                                                           MUSCAT, OMAN
                                                 Developers are hustling to build residential and office space   Dubai’s residential and commercial space pipelines are still         As in many of the other GCC countries, land and property
                                                 to support the emerging financial centers of Bahrain World      rich, with planned or underway projects valued at $318               prices are on the upsurge in Oman. As increasing numbers


     A GLANCE                                    Trade Center, Bahrain Financial Harbour and Bahrain
                                                 Investment Wharf. There is considerable buzz around
                                                 the mixed-use projects in the pipeline driving foreign
                                                 investment and attracting tourism. Still, native Bahrainis
                                                                                                                billion over the next decade.27 In the residential sector,
                                                                                                                many experts predict that demand will continue to outpace
                                                                                                                supply. Resultantly, home sales and rental prices continue to
                                                                                                                rise considerably. It is reported that apartment rental rates
                                                                                                                                                                                     of expat workers move to the country and more and more
                                                                                                                                                                                     Omanis choose to rent rather than build homes, demand
                                                                                                                                                                                     in the rental market is growing.29 According to the Times of
                                                                                                                                                                                     Oman, rental prices rose 12%-15% in 2006, most severely
     DUBAI AND NEIGHBORING REGIONS ARE           await more affordable sale and rental options to come          increased 2% on average, whereas villas have increased 12%           in Muscat.30
     BENEFITING FROM CONSUMER CONFIDENCE IN      onto market.                                                   in the second quarter of 2007.28 The promising news for
                                                                                                                consumers is that home financing options are more readily
     THE EMIRATE. INVESTORS ARE DIVERSIFYING                                                                    available and fixed rental contracts are on the horizon.
     THEIR PROPERTY HOLDINGS WHILE END-USERS                                                                                                                                         2007 UPDATES & MILESTONES
     ARE RETREATING TO OTHER UP-AND-COMING       2007 UPDATES & MILESTONES                                                                                                           • THE WAVE LAUNCHED ITS LATEST COLLECTION OF FIRST-
                                                 • LULU ISLAND WAS RELAUNCHED AS REEF ISLAND                                                                                           OF-ITS-KIND PROPERTIES AT SINESLA ISLAND, THE FIRST
     AREAS IN THE UAE AND GREATER GCC.           • BAHRAIN BAY WAS OFFICIALLY LAUNCHED WITH THE                 2007 UPDATES & MILESTONES                                              RESIDENTIAL ISLAND NOT ONLY ON THE DEVELOPMENT, BUT
     IN PARTICULAR, COMPETITION IS HEATING UP      UNVEILING OF ITS MASTERPLAN                                  • THE FIRST VILLAS AND SHORELINE APARTMENTS ON THE                     ALSO IN THE SULTANATE
     BETWEEN ABU DHABI AND DUBAI TO CREATE       • AMWAJ ISLANDS HAS A NEW CORPORATE IDENTITY INTENDED            PALM JUMEIRAH WERE HANDED OVER                                     • THE BLUE CITY ANNOUNCED ITS DEVELOPMENT TIMETABLE,
     BENCHMARK-SETTING, HIGH-PROFILE PROJECTS.     TO RAISE INTERNATIONAL AWARENESS                             • ALL THREE PHASES OF BUSINESS BAY SOLD OUT                            WITH THE MASTERPLAN AND INITIAL ARTISTS’ IMPRESSIONS
                                                 • CONSTRUCTION OF THE FIRST FOUR SEASONS HOTEL IS              • THE REVISED MASTERPLAN OF THE PALM DEIRA WAS UNVEILED                OF THE FIRST PHASE TO BE REVEALED IN OCTOBER
                                                   UNDERWAY                                                     • THE QE2 WAS PURCHASED BY ISTITHMAR                                 • THE COUNCIL OF MINISTERS ANNOUNCED A 15% CAP ON
                                                 • RIFFA VIEWS CONTINUES TO SELL THE KINGDOM’S PREMIER          • BURJ DUBAI BECAME THE WORLD’S TALLEST FREE-STANDING                  RENT HIKES FOR TWO YEARS31
                                                   GOLF COMMUNITY VILLAS                                          STRUCTURE, AT 150 STORIES                                          • OMAN’S SHANGRI-LA BARR AL JISSAH RESORT AND SPA,
                                                 • THE LOST PARADISE WATER PARK AND BANYAN TREE SPA             • THE FIRST JUMEIRAH BEACH RESIDENCE UNITS WERE                        INCLUDING THREE HOTELS, OPENED JUST OUTSIDE MUSCAT
                                                   RESORT WERE LAUNCHED AT AL AREEN                               HANDED OVER TO RESIDENTS
                                                 • MARINA WEST, A DEVELOPMENT WITH 11 RESIDENTIAL               • DAMAC LAUNCHED SIGNATURE RESIDENCES.
                                                   TOWERS AND A MARINA ON THE CAUSEWAY THAT CONNECTS            • DUBAI WORLD CENTRAL PHASE 1 CONSTRUCTION BEGAN
                                                   KSA TO BAHRAIN, WAS ANNOUNCED




                                                 DOHA, QATAR
                                                 Construction of large-scale, mixed-use developments
                                                 is booming in Qatar. Communities are nearing city
                                                 proportions, with The Pearl expected to house upward of
                                                 40,000 people. It is estimated that real estate demand is
                                                 four times that of supply.24 Development professionals in
                                                 the country believe that the continued rise in prices is due
                                                 to increased costs associated with legislated mandates to
                                                                                                                ABU DHABI, UAE
                                                                                                                Abu Dhabi has made recent headlines with the announcement of a number of cultural
                                                 improve construction standards along with the practice of
                                                                                                                projects on Saadiyat Island connected to world-renowned establishments and architects. The
                                                 subletting by middlemen to expat workers.25
                                                                                                                emirate is becoming a bustling metropolis, not only through building cultural attractions but
                                                                                                                also in offering more affordable residential prices (for now). As reported by HSBC Global
                                                                                                                Research, average residential property prices are almost 10% cheaper in the UAE capital than
                                                 2007 UPDATES & MILESTONES                                      in Dubai.26
                                                 • AT THE PEARL, THE CREATION OF THREE COVES, 32 KM OF
                                                   SHORELINE, NAVIGABLE CANALS, AND FLOODING OF THE 3
                                                   MARINAS HAS BEEN COMPLETED                                   2007 UPDATES & MILESTONES
                                                 • THE PEARL ALSO UNVEILED THE OYSTER SALES AND                 • FRANK GEHRY IS DESIGNING THE GUGGENHEIM ABU DHABI, AND ZAHA HADID IS THE ARCHITECT
                                                   MARKETING CENTRE, ITS TECHNOLOGICALLY ADVANCED                 BEHIND THE PERFORMING ARTS CENTRE
                                                   SALES AREA SHAPED LIKE THE SHELL OF AN OYSTER                • IN ITS FIRST INTERNATIONAL EXPANSION, THE LOUVRE WILL COME TO ABU DHABI AND BE DESIGNED
                                                 • AT LUSAIL, A SIGNIFICANT NUMBER OF LAND PLOTS HAVE             BY JEAN NOUVEL
                                                    BEEN SOLD AND THE FIRST RESIDENTIAL PROPERTIES AND          • TADAO ANDO IS DESIGNING THE MARITIME MUSEUM TO SHOWCASE THE CAPITAL’S MARITIME HISTORY
                                                    OFFICES ARE SLATED FOR OCCUPATION IN 2010                   • THE DESIGN OF THE INFRASTRUCTURE OF AL REEM ISLAND IS NEARLY COMPLETE
                                                 • SAMA DUBAI IS CREATING “DUBAI TOWERS,” A CONCEPT             • FERRARI WILL CONSTRUCT THE FERRARI THEME PARK ON YAS ISLAND
                                                   TO EXPORT DUBAI TO DOHA AND OTHER CITIES AROUND              • CAPITAL CENTRE LAUNCHED ABU DHABI NATIONAL EXHIBITION CENTRE (ADNEC) AND BEGAN SELLING
                                                   THE WORLD                                                      LAND PLOTS


11                                                                                                                                                                                                                                                  12
FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                              FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY


THIS YEAR’S BUZZ:
                                                                                                           LEISURE LIFESTYLE
                                                                       THERE ARE MANY PROJECTS IN THE
                                                                       GULF ADDRESSING SUSTAINABILITY OR
ENVIRONMENT &                                                          ENVIRONMENTAL ISSUES IN
                                                                       THEIR MESSAGING:
SUSTAINABILITY
As evidenced by this year’s Cityscape Dubai “green” theme, all
eyes are on sustainability in the Gulf. The UAE will soon launch                                           THE GULF’S REAL ESTATE BOOM CONTINUES
a green building code, modeled on the US Leadership in Energy                                              TO ATTRACT A GROWING INTERNATIONAL
and Environmental Design (LEED) system. While the Green
Community pioneered this in the region, developers are abuzz
                                                                                                           AUDIENCE. THE REGION’S CLIMATE,
with planning eco-friendly and sustainable projects. Sustainability                                        INFRASTRUCTURE, SOPHISTICATED
is becoming tablestakes for serious developers. They cite advantages                                       ATTRACTIONS AND SHOPPING ARE MAKING
for all involved:                                                                                          IT A PREMIER LEISURE DESTINATION FOR
• Regional governments can set new international standards
                                                                                                           LOCAL, REGIONAL AND INTERNATIONAL
• Cities can reduce energy and water consumption                                                           VISITORS.
• Corporate tenants and home owners can reduce operating and
  energy costs
• Clean energy and environmental technology companies can
  push forward their work

CEOs and development executives across the region are championing
the growing cause:

“AT SAMA DUBAI, WE RECOGNIZE THAT OUR OPERATIONS HAVE A                                                    With tourism growth more than 20% higher than the
 PROFOUND ENVIRONMENTAL IMPACT. OUR GOAL IS TO SOLICIT INCREASED                                           worldwide average, the region is continuing to become
 PARTICIPATION IN SUSTAINABLE ENVIRONMENTAL PRACTICE. FROM THE                                             a thriving destination.
 ONSET, OUR VISION HAS BEEN TO CREATE A COMPANY THAT FOCUSES NOT
 ONLY ON THE SINGLE-MINDED PURSUIT OF RETURNS, BUT ON A BROADER                                            From the continued development of premier golf
 AGENDA THAT INCLUDES RESPECT FOR EMPLOYEES, ENGAGEMENT WITH                                               courses, luxury marinas, yacht clubs, special retail
 THE COMMUNITY AND CONCERN FOR THE ENVIRONMENT.”32                                                         complexes and famed restaurants, leisure is becoming a
— Farhan Faraidooni, CEO, Sama Dubai                                                                       key development focus and an area of opportunity. The
                                                                                                           bar is continuing to be raised on exceptional hospitality
“NAKHEEL HAS THE LARGEST IN-HOUSE DEDICATED ENVIRONMENTAL                                                  and lifestyle amenities, from their size and scale to
 TEAM OF ITS TYPE IN THE REGION, AND ISSUES OF ENVIRONMENTAL                                               famous names and distinctive design.
 SUSTAINABILITY HAVE BEEN A FUNDAMENTAL FOCUS FROM THE COMPANY’S
 INCEPTION.”33                                                                                             A variety of support products are appearing across
— Chris O’Donnell, CEO, Nakheel                                                                            multiple price points to a hungry marketplace of visitors
                                                                                                           and occasional residents. From timeshares, fractional
“WE RECOGNIZE THE IMPORTANCE OF SHARING AND PROTECTING OUR                                                 ownership, private club residences and condo hotels
 ENVIRONMENT. BAHRAIN BAY IS COMMITTED TO HELPING DEVELOP                                                  to serviced apartments, destination clubs and private
 A COMMERCIALLY SOUND AND ECOLOGICALLY VIABLE APPROACH TO                                                  leased resort villas, a more sophisticated and segmented
 DEVELOPMENT.”34                                                                                           range of offerings is presenting itself.
— Bob Vincent, CEO, Bahrain Bay
                                                                                                           Gulf nationals will spend $1 billion on shared leisure
“THE BUILT ENVIRONMENT HAS A VAST IMPACT ON THE NATURAL                                                    ownership over the next 12 years, indicating the growing
 ENVIRONMENT, AFFECTING HUMAN HEALTH AND ECONOMY. IF DEVELOPERS                                            significance of this segment.36
 ADOPT GREEN BUILDING STRATEGIES, THEY CAN NOT ONLY CONSTRUCT
 SUSTAINABLE COMMUNITIES WITH INDOOR ENVIRONMENTAL QUALITY,                                                While some will choose to purchase a vacation or second
 BUT CAN ALSO SUPPORT THE PRESERVATION OF ENERGY AND WATER                                                 home amid scenic golf courses or in a soaring tower
 RESOURCES.”35                                                                                             above a vibrant marina, leisure will continue to play a
— Hashim Al Dabal, CEO, Dubai Properties                                                                   critical role in owner value creation and experience.




13                                                                                                                                                                                                            14
FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                                                                                           FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY



SAMPLING GLOBAL CONDO LUXURY

                                                                                                                                                                                                                            TRUMP INTERNATIONAL          INSIGHTS
 Name                        PETROV DOM                 ONE HYDE PARK                     55 WALL STREET                         LE REVE                         ST. REGIS                   PARAMOUNT BAY                     HOTEL & TOWER
                                                                                                                                                                                                                                                         RELATIVE TO OTHER MAJOR INTERNATIONAL
 Developer          Group Yress                  Candy & Candy                   Witkoff Group & Cipriani           Dubai Luxury Homes/               Starwood Hotels &               Royal Palm Communities           Talon International
                                                                                                                                                                                                                                                         MARKETS, DUBAI REMAINS A BARGAIN. TODAY,
                                                                                                                    Arabtec Construction              Resorts Worldwide, Inc.,                                         Development
                                                                                                                                                                                                                                                         THE PRICE FOR A LUXURY CONDOMINIUM
                                                                                                                                                      Grupo 1818, Ideurban
                                                                                                                                                                                                                                                         CAN EASILY SOAR ABOVE THE $1,000 PER
 Country                                                                                                                                                                                                                                                 SQ. FT. MARK.

 Architect          AM Alexandrov and Partners   Rogers Stirk Harbour            Isaiah Rogers, McKim,              Atkins, YS Space Singapore,       Cesar Pelli and Associates,     Arquitectonica,                  Zeidler Partnership Architects    MOSCOW, LONDON AND NEW YORK RANK AS
                                                 & Partners                      Mead & White, Tsao &               KCA London, WA                    Yabu Pushelberg (interiors)     RTLK (interiors)                                                   SOME OF THE MOST EXPENSIVE CITIES IN
                                                                                 McKown (interiors)                 International Dubai (interiors)                                                                                                      THE WORLD TO LIVE IN, AND THE PRICES OF
                                                                                                                                                                                                                                                         THE EXAMPLES LISTED HERE REFLECT THAT
 Floors             10                           14                              9                                  50                                31                              46                               70
                                                                                                                                                                                                                                                         STATUS. SO WHAT CAN $1,000 PER SQ. FT. GET
 # Units            28                           86                              106                                82                                100                             346                              438                               YOU RELATIVE TO DIFFERENT CITIES? FOR
                                                                                                                                                                                                                                                         THAT PRICE, YOU CAN BUY NEARLY DOUBLE
 Completed          2006                         2010 (expected)                 built 1836, renovated 2006         2006                              2007 (expected)                 2009 (expected)                  2010
                                                                                                                                                                                                                                                         THE SPACE IN DUBAI THAN YOU CAN IN NEW
 Building           gazebos                      gyms & spa                      24-hour doorman                    gym & spa                         gym & spa (Remede)              gym & spa                        24-hour personal concierge        YORK CITY. ADDITIONALLY, YOU GET BUILDING
 amenities          winter gardens               swimming pools                  Cipriani butler                    24-hour security                  boutiques                       pool                             24-hour valet                     AMENITIES SUCH AS CONCIERGES, GARDENS,
                    24-hour security             squash court                    housekeeping                       suites for guests                 restaurants                     concierge                        24-hour room service              SPAS, GYMS AND YOUR OWN STORAGE SPACE.
                    video surveillance           private wine-tasting facility   preferred access to onsite         concierge                         concierge                       technology concierge             personal attaché service
                    underground parking          room service                    Cipriani restaurant                valet parking                     St. Regis Butler Service        butler service                   daily housekeeping                BEYOND THESE CATEGORY-WIDE SERVICES,
                    underground storage          business center                 fitness center                      roof garden                       personal chef                   screening room                   daily laundry service             CONSUMERS ARE DEMANDING MORE NICHE
                                                 24-hour concierge               courtyard & rooftop garden         butler and maid service           wine cellar                     business center                  in-room dining                    LIFESTYLE ELEMENTS, INCLUDING SCREENING
                                                 3 boutiques                     private storage                    specially decorated               ballroom                        Paramount Style Club             spa                               ROOMS, WINE CELLARS AND PRIVATE CLUBS.
                                                 underground parking with        personal shopping services         high speed elevators              meeting rooms                   adjoining courtyard with         pool                              THEY ARE ALSO LOOKING FOR DETAILED
                                                 license plate recognition       post and messenger services                                          business center                 shops and restaurants            fully-equipped gym                INFORMATION ABOUT EACH UNIT — FROM
                                                 private elevators               (additional amenities available                                                                                                       three restaurants                 APPLIANCE NAMES TO MATERIAL USED FOR
                                                 covered garden spaces           to Cipriani Club members)                                                                                                             business center                   SURFACES IN EACH AND EVERY ROOM AND
                                                                                                                                                                                                                                                         MONTHLY SERVICE CHARGES.
 Unit details       panoramic windows,           penthouse apartments            classic, sleek and eclectic        13-foot ceilings, wireless        mosaic details and stone        wireless touch screen            11-foot ceilings, floor-to-
                    balconies, fireplace,         have bullet proof windows,      residence styles fully furnished   Internet, smart home              countertops in kitchen,         technology, stone countertops,   ceiling windows, formal
                    mosaic tiles, central air,   specially purified air,          with furniture to choose from      technology, kitchen appliances    opaque marble floors, onyx       Sub-Zero refrigerators and       living & dining rooms,
                    satellite TV, Internet       iris scanners and                                                  by Ricci Milan of Italy           sink and Jacuzzi in bathroom,   other brand name fittings,        designer kitchen, electric
                                                 panic rooms                                                                                          help quarters in some units     energy efficient appliances       fireplace, wireless

 Starting price     $6,600,000                   $8,100,000                      $2,850,000                         $4,100,000                        $657,000                        $3,050,000                       $2,555,000

 Price per sq.ft.   $1,905                       up to $8,427                    $1,398                             $663                              $1,000                          $997                             up to $1,210

 Key                “Privacy and luxury in       “A new residential scheme       “Whatever your personal            “Living the Dream”                “A new view of Mexico City”     “Destination Lifestyle”          “An incredible new standard
 messaging           a historical setting”        whose beauty, luxury            style – own the good                                                                                                                  in luxurious living”
                                                  and prestige will place it      life – Cipriani-style”
                                                  in a class of its own”




15                                                                                                                                                                                                                                                                                                16
FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                          FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY



PROLIFERATION OF LUXURY
                                                                         1    2    3    4    5                       6




                                                                         7    8    9    10   11                     12




In a single travel magazine with international readership,
there are 16 real estate ads for GCC properties that
all center on a luxury message. The majority of real
estate ads attempt to sell luxury through their images
of rich interiors, relaxed residents and buildings that
soar to great heights. Many also incorporate the words
“luxury,” “deluxe” and “luxurious” explicitly into their
descriptions of amenities and lifestyle.




BRANDS HAVE BEEN
REMOVED FROM THESE ADS.                                                  13   14   15         16



CAN YOU GUESS WHICH ADS
BELONG TO WHOM?
Pentominium 16. Cayan, Infinity, Silverene
Tameer, Elite Residence 14. RAK Properties, Mina Al Arab 15. Trident
Sunland, D1 11. Trinity Developers, La Mer 12. Hydra Properties 13.
Al Bahrain 9. Ascott International, Somerset Al Fateh 10. Emirates
Bavaria City Suites 6. Trident, Pentominium 7. Star Boutique 8. Durrat
– Marina 4. Damac, Wildflower 5. Bavaria Hotels International,
Marina Residences 3. Tamani Hotels and Resorts, Tamani Hotel
1. Union Properties, Limestone House 2. Hircon International, 23
Answers:




17                                                                                                                                        18
FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                                                                    FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY




QUANTITATIVE PERCEPTIONS
                                                                                                                                         FutureBrand worked with a global independent research firm to conduct a quantitative study of 300 home buyers and
                                                                                                                                         development professionals in the UAE and Bahrain. This research allows us to better understand attitudes and perceptions
                                                                                                                                         of communities and developers, along with the factors that influence purchase decisions.




                       Best                                                   Best                                       Best                Best                                         Best Golf                                       Best
                     Developer                                             Waterfront                                   Island            Community                                      Community                                       Overall
                                                                           Community                                  Community          for Families                                                                                  Community




      PERCEPTUAL DRIVERS — DEVELOPER ATTRIBUTES                             Attention to details         Luxurious homes                    PERCEPTUAL DRIVERS — MARKETING CHANNELS                           Sales center                 Website
       This chart depicts the relative importance of developer                      Emaar 4.5                   Emaar 4.7                    This graph portrays the relative importance of various                    Emaar 4.6                     Emaar 4.6
       attributes in terms of their ability to predict a home buyer’s or                                                                     marketing channels in influencing attitudes toward a developer.
                                                                                    Nakheel 4.4                 Nakheel 4.4                  The developers on the right are the best performers.*
       building professional’s predisposition toward a developer. On                                                                                                                                                   Nakheel 4.3                   Nakheel 4.3
       the right, are the top scorers against key attributes.*
                                                                                                                                                                                                                                                     Y. K.
                                                                                    Aldar 4.3                   Aldar 4.0                                                                                              Aldar 4.1                     Almoayyed   4.3
                Attention to details                            29%
        High quality construction                     17%                                                                                                          Sales center                       25%
                   Access to roads              11%                         High quality construction    Desirable locations                                                                                  Advertising                  Brochures
                                                                                                                                                                    Advertising                    21%
                Reasonably priced              9%                                   Emaar 4.6                   Emaar 4.5                                                                                              Emaar 4.6                     Emaar 4.6
       Favorable financing terms              6%                                                                                                  Overall service before the sale             12%
                             Secure         5%                                      Nakheel 4.3                 Nakheel 4.3                   Responsive service after the sale          9%                            Nakheel 4.2                   Aldar 4.3
                  Luxurious homes           5%
               Desirable locations         4%                                       Aldar 4.2                   Aldar 4.1                      Model showrooms or model villa           8%                             Aldar 4.1                     Nakheel 4.2
               Premium amenities          3%                                                                                               Professional/courteous salesperson           7%
     Most iconic/innovative homes         3%                                                            “Attention to details” is the                                                                                                       Sales centers and advertising
                                                                            Reasonably priced                                                                            Videos       6%                      Videos
                   On time delivery      2%                                                             most important attribute of a                                                                                                       are the two most important
                Well-planned units       2%                                         Emaar 4.4           developer, and Nakheel, Emaar                                   Website       5%                               Emaar 4.7            marketing channels. Sales
                 Affordable homes        2%                                                             and Aldar stand out as the                                                                                                          centers create a cohesive,
                   Spacious homes       1%                                          Nakheel 4.3         developers perceived to be the                               Brochures        5%                               Nakheel 4.3          unmistakable impression of
                 Sufficient parking      1%                                                              best performers against this.                                                                                                       a project, while advertising
                                                                                                                                                        Service over the phone     2%
              Technology friendly       0%                                          Aldar 4.1                                                                                                                          Damac 4.2            creates awareness and a
                                                                                                                                                                                                                                            presence for a developer in
                                                                                                                                                                                                                                            the marketplace.

       *Five-point performance scale: from 1 = unacceptable to 5 = great.                                                                    *Five-point performance scale: from 1 = unacceptable to 5 = great.


19                                                                                                                                                                                                                                                                          20
FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY                                                                                                                                                                         FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY



     DEVELOPER FAMILIARITY                                               DEVELOPERS CONSIDERED                                        DEVELOPER CONVERSION                                            ADDITIONAL INSIGHTS
                                                                         (WITHIN OWN COUNTRY)                                         EFFICIENCY
                                                                                                                                                                                                      • Technology friendly, well-planned units and premium
     Familiarity is an important attribute and is based on the           Consideration is the most important precursor to purchase.   Conversion efficiency speaks to each developer’s ability to        amenities are attributes that the industry typically
     percentage of end users and building professionals who              This finding shows the degree to which prospective buyers     convert consumer familiarity into buyer consideration.            performs well against. However, these attributes are of
     know a developer well enough to have an opinion about               are predisposed to buying from various developers.                                                                             lesser importance according to the research, indicating
     the company.                                                                                                                                                                                       that the industry may be over-allocating resources to
                                                                                                                                                     Sorouh                        48%91%               achieve high performance here.
                     Emaar                         81%                                    Emaar                      48%
                                                58%                                                                                   Dubai Properties                                   84%          • Attention to details, high quality construction and
                   Nakheel                      58%                                    Nakheel                     43%                                                                                  luxurious homes emerge as the three primary leverage
                                                                                                                                                      Damac                             82%             points in the category: they are comparatively important
                     Damac             22%                                               Damac             18%                                                                                          and the industry performs well against them. Attention to
                                                                                                                                                    Nakheel                           74%               details is still an opportunity area because it is the single
      Dubai Properties                19%                                  Dubai Properties               16%                                                                                           most important attribute, yet industry performance
                                                                                                                                                        Aldar                        69%                against it is only a little above average.
                      Aldar          16%                                                   Aldar         11%
                                                                                                                                        Y. K. Almoayyed                            62%                • Three of the leading brands in the region — Emaar,
         Y.K. Almoayyed             13%                                                  Sorouh         10%                                                                                             Nakheel and Damac — stand out as having higher levels
                                                                                                                                                      Emaar                       59%                   of familiarity with women than with men. However,
                    Sorouh          11%                                       Y.K. Almoayyed            8%                                                                                              these developers are similar to the industry standard in
                                                                                                                                                                                                        that men are significantly more likely than women to
                                                                                                                                      Three of the second-tier ranking brands, Sorouh, Dubai            rate them as being “a brand for someone like me.” This
     Emaar and Nakheel are the dominant brands in this                   In terms of level of consideration, Emaar and Nakheel are    Properties and Damac, rise to the top as the most efficient        suggests there may be an opportunity to enhance the
     ranking, although Emaar leads by a statistically significant         comparable.                                                  developers, while industry leader Emaar falls to the bottom       effectiveness of a developer’s overall marketing program
     percentage.                                                                                                                      of the leading brands.                                            by finding ways to improve their relevance to women.

                                                                                                                                                                                                      • Emaar has become the dominant brand in the category.
                                                                                                                                                                                                        The company’s familiarity is 40% higher than that of
     THE SHOPPING PROCESS                                                                                                             DEVELOPER RELIABILITY                                             the next leading brand, and it is the highest rated brand
                                                                                                                                                                                                        across each of the 16 developer attributes, with an average
                                                                                                                                                                                                        rating of 4.5 out of 5.
     The following chart details how many potential buyers explored and researched their interests throughout the home                Perceived reliability is an important driver of both purchase
     buying process.                                                                                                                  and brand loyalty, especially in a region known for delays      • Nakheel has emerged as the strong #2 brand in the
                                                                                                                                      and limited information. Note the low percentages,                region. While Emaar is 40% more recognizable, Nakheel’s
                                                                                                                                      compared to familiarity and consideration levels.                 familiarity is 164% higher than the #3 brand. Further,
                        Made sales inquiry and
                           obtained brochures                                                             65%                                                                                           with an average rating of 4.3 out of 5 across all 16
                                                                                                                                                                                                        developer attributes, Nakheel’s brand image is not far
                                                                                                                                                                                                        behind Emaar’s.
                                                                                                                                                       Emaar                            25%
                      Visited a sales center and
                              met a salesperson                                                      58%
                                                                                                                                                    Nakheel               8%
                                                                                                                                                        Aldar           6%
          Explored available financing options                                                     55%                                    Y. K. Almoayyed                6%
                                                                                                                                                                                                      DERIVED IMPORTANCE METHODOLOGY
                                                                                                                                                      Damac           3%
                                                                                                                                                                                                      The relative importance of developer attributes and
                Saw a model flat or model villa                                               48%                                       Dubai Properties               3%                              marketing channels was determined using multivariate
                                                                                                                                                                                                      regression. Asking research respondents their opinions
                                                                                                                                                      Sorouh          3%                              about what is important is simply not reliable or accurate,
                                                                                                                                                                                                      as what people say and what they do are typically not
         Performed financial assessment of a
                  specific home to purchase                                             41%                                                                                                            aligned. Multivariate regression examines patterns in the
                                                                                                                                      Emaar, with a relatively low percentage of perceived            data to identify how perceptions and attitudes correlate
                                                                                                                                      reliability, is ahead threefold over the next brand, Nakheel.   with preferences.
                                                                                                                                      The numbers suggest that most respondents do not feel that
     Making inquiries and visiting a sales center are the most popular explorations for those seeking to purchase a home.             developers today are reliable in their offerings.


21                                                                                                                                                                                                                                                                      22
FutureBrand's 2007 Gulf Real Estate Study
FutureBrand's 2007 Gulf Real Estate Study
FutureBrand's 2007 Gulf Real Estate Study
FutureBrand's 2007 Gulf Real Estate Study

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FutureBrand's 2007 Gulf Real Estate Study

  • 1. PROUD SPONSOR FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY WWW.ISTITHMAR.AE This is the third year that FutureBrand, a premier global brand consultancy, has issued its Gulf Real Estate Study. Each year it becomes more comprehensive, extensive and insightful. This year is no exception. Substantial qualitative and quantitative research was conducted, and experienced global teams explored new trends, themes and insights in the category. The result is the FutureBrand is a full service global branding firm. Shaping with Strategy. only comprehensive assessment, from a marketing Communicating with Design. Implementing for Impact and Reach. We build The Real Estate Division of Istithmar is perspective, of the region’s most prolific industry. real estate brands that aim to increase value and sales velocity, inspire wanderlust the proud sponsor of this year’s Study. SHARE YOUR COMMENTS and fire imaginations – all over the world. www.futurebrand.com VISIT OUR BLOG AT: WWW.FUTUREBRAND.COM/GRES
  • 2. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY THE FUTUREBRAND PHILOSOPHY Having worked with leading companies all over the world, including the Gulf ’s most notable developers, POSITION AND ACTIVATION FutureBrand has unparalleled experience in pioneering brands. We believe that understanding our clients’ The network of customers in any category is rarely industries as well as they do is mandatory. However, it straightforward. The sketch here, showing the is FutureBrand’s core philosophy that sets us apart. landscape of sample real estate buyers, is no exception. Understanding the needs and requirements of each Our point of differentiation begins with our segment, and its relative importance, is a difficult name — our focus on the future — and a challenge when behaviors and needs may appear framework that helps clients build brands that similar. FutureBrand helps clients to navigate this are holistic and future-proof. A true ‘FutureBrand,’ constellation of interdependencies and can for us, creates a new definition of brand excellence, assist in prioritizing real opportunities which we shape in two ways. over distractions. Equally vital is knowing why, how and BRAND FRAMEWORK when to activate a compelling brand. Creating an actionable blueprint for how to move a brand forward is First we develop a strategic framework for your brand, critical. identifying what is essential and what is its core essence. Using deep category insights, we define the opportunity A ‘FutureBrand’ is architected to and create a value proposition for your business and leverage its core essence, to stand its brand. out relative to competitors and to engage customers for the long term. We believe a ‘FutureBrand’ is excellence in branding, and YOUR CUSTOMERS we strive to create brands that think ahead and stay ahead. For brands to excel, they not only need to be targeted, but also fine tuned to the needs of diverse audience segments and their relative brand adoption requirements. Research provides us with a considered viewpoint about where your customers may reside on the path between awareness and advocacy, and what can trigger their decisions to buy or invest. Our philosophy is straightforward because it is rooted in basic human truths. We uncover what people need and what motivates them. We then couple this with an understanding of when and how customers make purchase decisions. Both are critical to ensuring marketing success and building brand differentiation for the long term. Lastly, we design brands that provoke a positive reaction, create an emotional bond and deliver measurable results. 1 2
  • 3. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY BRANDING REAL ESTATE MANY DEVELOPMENT PROFESSIONALS STILL THINK OF BRANDING AS SUPERFICIAL WINDOW DRESSING OR SIMPLY A LOGO THAT GETS CREATED MOMENTS BEFORE SENDING A BROCHURE TO PRINT. WHILE THIS MAY BE THE NORM FOR SOME COMPANIES, IT IS CERTAINLY NOT THE BENCHMARK FOR WHAT A BRAND IS OR WHAT IT CAN DO. SINCE EACH DEVELOPER AND EACH DEVELOPMENT HAS ITS OWN OBJECTIVES, PRIORITIES, CHALLENGES AND BUSINESS ISSUES, EACH BRANDING SITUATION IS UNIQUE. SIMPLY BROADCASTING YOUR MESSAGE OR SPENDING HEALTHY AMOUNTS ON MEDIA WILL NOT GUARANTEE SUCCESS, ESPECIALLY AS THE MARKET MATURES. PART OF THE SKILL OF BRANDING IS KNOWING WHICH APPROACH IS BEST SUITED TO THE SPECIFIC SITUATION, HOW TO CREATE A CONNECTION WITH TARGET CUSTOMERS AND HOW BEST TO HELP COMPANIES STAND OUT AGAINST THE CROWDED PLAYING FIELD. BRANDING CHALLENGES IN A SATURATED MARKETPLACE: CREATING AND LAUNCHING A NEW BRAND AND ASSESSING MARKETING PLANS TO DETERMINE IF MEDIA BUILDING AWARENESS DESPITE THE CLUTTER SPEND IS BEING STRATEGICALLY CONSIDERED FIXING A DECLINING PROJECT IMAGE THAT IS CREATING A COMPELLING SALES CENTER THAT NEGATIVELY AFFECTING SALES AND INVESTOR INTEREST DELIVERS A BRANDED EXPERIENCE RESPONDING TO INCREASED COMPETITION FROM ESTABLISHING A CUSTOMER AFFINITY PROGRAM NEW DEVELOPMENTS DEVELOPING A LONG-TERM CRM APPROACH TO HELP DETERMINING WHETHER A BRAND SHOULD FRANCHISE CLOSE THE GAP BETWEEN PURCHASE AND HANDOVER TO OTHER LOCATIONS CREATING A COMPELLING WAY FINDING SYSTEM ESTABLISHING WHETHER A NEW DEVELOPMENT PHASE REQUIRES A NEW BRAND LAUNCHING AN INTERNAL BRANDING PROGRAM TO ENSURE THAT EMPLOYEES ARE AMBASSADORS CREATING AND ENFORCING BRAND AND MARKETING OF THE BRAND GUIDELINES FOR THIRD PARTY DEVELOPERS AND VENDORS 3 4
  • 4. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY 2007 YEAR IN REVIEW DEVELOPMENT CONTINUES TO ADVANCE AT BREAKNECK SPEED IN THE DEVELOPMENTS ARE GROWING IN SCALE, THEY ARE BEING CONSIDERED 2006 NOTABLES REGION, WITH BRANDS VYING FOR ATTENTION. REGULATORY BOARDS AS DESTINATIONS IN AND OF THEMSELVES. OFTEN THEY NEED TO MARKET CONTINUED DELAYS BRAND NAMES SEEK ACTION AN AVALANCHE OF TOWER CITIES ARE FORMING, CUSTOMER ASSOCIATIONS CONTINUE TO BE CREATED AND THEMSELVES AS PLACES AND NOT JUST AS BUILDINGS. Buyers are frustrated, angered and From residential buildings to High-rise metropolises emerge and THE CATEGORY IS, ON THE WHOLE, MATURING. CUSTOMERS HAVE HIGHER only occasionally compensated. museum complexes, big names are residents shudder. EXPECTATIONS AND MORE TO CHOOSE FROM, AND THEY REQUIRE MORE A BRAND, IN ITS HIGHEST STATE, SHOULD CREATE AN IDENTIFIABLE, involved in Gulf developments. ATTENTION THAN EVER BEFORE. COMPELLING AND UNIFYING PLATFORM. TO ACHIEVE THIS, THE ROLE OF BRAND BUILDING MUST ACCOMPANY EVERY ASPECT OF THE BUSINESS, AS THE MARKET OVERLOADS WITH COMPETITIVE MESSAGES, PROMISES FROM CONCEPT AND PRODUCT DEVELOPMENT THROUGH TO SALES, PROPERTY FEVER RENTS INCREASE HOMEOWNER ASSOCIATIONS AND OVERPROMISES, BRANDING BECOMES MORE CHALLENGING CULTURE BUILDING AND EMPLOYEE TRAINING. WITH EVERY CUSTOMER The category continues to boom in High demand continues to hike Buyers organize, and publicize, and AND MORE CRITICAL FOR SUCCESS. ADDITIONALLY, AS REAL ESTATE TOUCHPOINT, REAL ESTATE BRANDS HAVE AN OPPORTUNITY TO CREATE more geographies. up rents across the board, despite the government is listening. PREFERENCE, LASTING VALUE AND RETURN ON INVESTMENT. government decrees. RISING CONSTRUCTION COSTS VILLA SHORTAGES LEISURE EXPANDS TOTAL DEVELOPMENT PROJECTS, BOTH PLANNED AND UNDERWAY Contractors are calling the shots. Ready-to-move-in villas are a buyer’s wish, but scarce. Golf courses, community centers and sports facilities continue to expand, IN THE UAE, INCREASED BY 79% FROM 2006 TO 2007. 1 with marinas and related maritime amenities also on the rise. NEWS AND NOTEWORTHY NEW NOTABLES SOFT/PRELAUNCHES METRO POWER RETIREMENT TARGETING The value of all GCC real estate projects announced in the last year Office rents in Dubai now rank just outside the top 10 on a global More developers, including Nakheel Demand for real estate near planned The government of Bahrain is alone (2006-07) has increased 59% to $143 billion.2 basis, at around $89.60 per sq. ft., compared with 10th placed Hong and Omniyat, are using soft and Dubai Metro stations is high and plots targeting expatriates who have worked Kong, with rents around $97.20 per sq. ft.9 prelaunches to test reaction to new are commanding price premiums. in any of the five other GCC countries GCC retail space will triple to more than 161 million sq. ft. marketplace offerings and pricing. for 15 years. This segment can now by 2016.3 Abu Dhabi is scheduled to award $7.6 billion of projects to live in Bahrain after retirement, contractors in 2007 and increase this figure to $9.5 billion in 2008.10 suggesting it will contribute to According to the Dubai Land Department, land prices are up an the growth of consumption and a average of 64% from last year.4 The population of Abu Dhabi is set to double within the next SPA WITH THAT APARTMENT SWEEPSTAKES FEVER livelier economy.16 10 years.11 Almost every development is now In addition to Damac Properties, a Construction in Dubai has grown by an average of 32.7% a year featuring a brand name luxury spa company known for plane and car since 2001.5 Bahrain has a remarkable 27.4% average growth per annum in its facility in addition to a gym on site. giveaways, Omniyat Properties has overall real estate sector.12 now launched a high profile $4.35 The value of mortgages in Dubai rose by 170% above the previous million giveaway. year, to $11 billion.6 Oman and Qatar are both showing an impressive 10% growth in the residential sector.13 Dubai ranked as the 14th most expensive city in the world in LATEST PARTNERING ENTERTAINMENT ORIENTATION COST OF LIVING/INFLATION which to rent accommodation.7 The Kuwait real estate market saw considerable growth, with No longer pairing famed designers From the purchase of the QE2 by Rising inflation and cost of living is a sales and number of units rising by 67% and 46% respectively, and furniture brands, developers Istithmar to Warner Bros. signing threat to Dubai and an opportunity for Dubai alone has 24 million sq. ft. of commercial space currently compared to the same period last year.14 are now partnering with electronic, with Aldar to create a theme park neighboring locales. Some companies under development and is ranked third in terms of global office jewelry and cigar brands to create the complex, entertainment offerings are are now less prone to relocate to real estate construction activity. Moscow and Shanghai take the Saudi Arabia’s fastest growing sector is real estate, with more than ultimate residential experience. becoming increasingly substantial in Dubai due to spiraling costs. Dubai’s top two spots.8 $260 billion in investments. This growth is deemed to be the second size and more high profile. rate of inflation is 10%, about equal highest in the world, after Shanghai.15 to Russia’s.17 5 6
  • 5. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY EMERGING TRENDS MORE FOR GOVERNMENT TAKES EXPORTATION BUYERS CONTROL AND EXPANSION MATURING MARKETING CAMPAIGNS REAL ESTATE REGULATORY AUTHORITY EXPORTING DUBAI SUCCESS ABROAD EXPANDING EMIRATES Developers are using more than large billboards and newspaper To better control the burgeoning development market, customer While the Gulf may be one of the most We noted the growing prominence of other Fujairah is another quiet emirate moving wrap-around ads to promote their offerings. The rise of multimedia complaints, and general compliance, the Dubai government prolific real estate markets in the world, emirates last year that were leveraging their forward swiftly. Its striking landscape and campaigns, linking television, radio, print and online advertising, has created the Real Estate Regulatory Authority (RERA). This many domestic developers are expanding proximity to Dubai. Ras Al Khaimah is Indian Ocean beachfront make for an idyllic is creating more cohesive marketing programs. government entity will establish policies and best practices regarding their capital and influence overseas. Emaar notable in its advancement, with its GDP spot, as this emirate focuses on becoming a freehold property, 99-year leases and the rental market in Dubai. has been one of the earliest to extend its growing from $1.7 billion in 2001 to $2.5 resort and hospitality destination. This year’s PRICING INFORMATION reach into the United States. It has launched billion in 2005, with mining, manufacturing successful sales launch of Mina Al Fajer, a The publishing of list prices is becoming popular with Emaar, among RENTAL INITIATIVES projects worth more than $110 billion and real estate all showing strong growth.20 $164 million mountain-sea resort property, others. More developers are featuring pricing details prominently New rental laws, mandating the relationship between tenant and outside the UAE.18 In RAK, ‘the rising star of the UAE,’ tourism which will include a 200 room five-star hotel in select print ads and online. landlord and requirements for authenticating and registering rental and real estate sectors have been the most managed by Fairmont Hotels & Resorts, is contracts, are under development in an effort to better control Nakheel has launched Nakheel International. active to date, both taking advantage of the an indication of more to come. MODEL HOMES AND SUITES Dubai’s rental market. Additionally, there is discussion of relaxing Limitless has announced projects in emirate’s 40 km coastline, rugged Hajjar Developers are giving buyers a chance to see the finished product and the 7% rent cap issued earlier this year, and a decision is expected China, Vietnam and Pakistan.19 ETA Star mountains and property prices 40% EXPANDING INTERESTS further communicate a lifestyle orientation by showcasing model by December, 2007. is developing projects in Bangalore and below rates in Dubai.21 RAK Properties, As the development market matures, homes and suites. As developments come closer to completion, site Chennai, India, while Damac has projects Rakeen, Orascam and Saraya are all actively interests are expanding into different areas of tours will be on the rise. TRUST ACCOUNT LAW in Egypt, Qatar and Lebanon among others, developing projects in RAK. real estate. In 2004, investors were generally The newly announced Trust Account/Escrow Law requires with further aggressive expansion plans. seeking vacant residential land. In 2005, MORE FINANCING OPTIONS developers to keep buyers’ deposits in escrow accounts rather than Ajman, marketing itself as a place to get people were looking for residential buildings Many projects now have a variety of lenders on board, representing allowing developers, without some form of independent certification away from busy city life, has one of the to purchase and in 2006 investors were more lending options. Mortgage providers are now linked with permitting fund release, to pay this money early to contractors as a UAE’s most active property sectors. Close favoring built commercial buildings, as their developers directly through signage, collateral and in advertising to project advances. This may cause some complications to developers to 200 residential towers are either under return on investment was fastest.23 streamline and minimize buyer efforts to secure funding. in securing timely contracting offers and managing their cash flow; construction or have been completed since however, the law is expected to create a higher level of confidence 2004. Many consider Ajman the new Sharjah. and credibility in the marketplace. Prices are said to be four times lower than those in Dubai.22 7 8
  • 6. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY DUBAI 2015 AND ABU DHABI 2030 ARE MACRO VIEWS OF A BOLD BRIGHT FUTURE ACROSS INDUSTRY, ENVIRONMENT AND ECONOMY DUBAI ABU DHABI 2015 2030 TOURISM TRANSPORTATION CONSTRUCTION FINANCIAL SOCIAL INFRASTRUCTURE CULTURE TRANSPORTATION ENVIRONMENT PUBLIC SOCIAL SUSTAINABILITY SERVICES DEVELOPMENT HOUSING DEVELOPMENT “WE HAVE TO MAKE HISTORY… NOT WAIT FOR “THOSE WHO FORGET THEIR PAST, THE FUTURE TO COME TO US” COMPROMISE THE FUTURE” HH SHEIKH MOHAMMED BIN RASHID AL MAKTOUM HH SHEIKH ZAYED BIN SULTAN AL NAHYAN 2.5 MILLION RESIDENTS 3 MILLION RESIDENTS 40 MILLION VISITORS 7.9 MILLION VISITORS 110,000 HOTEL ROOMS 74,500 HOTEL ROOMS 650,000 RESIDENTIAL UNITS 686,000 RESIDENTIAL UNITS Dubai has already established itself as a model future city, with visionary expansion plans The capital, Abu Dhabi, is emphasizing culture, people and environment. It is looking and continued diversification. Dubai is concentrating on sectors of strength including to enrich the city and promote balance, focusing on low income housing, public tourism, transport, trade, construction and financial services and has prioritized social transportation and a green orientation.With size, commitment and money to spend, development, infrastructure and security/safety to ensure that it matures into a vibrant Abu Dhabi is seeking to preserve the richness of its culture and not assimilate into a generic cosmopolitan city of high standards and quality.37 destination. It is proudly building a world-class city of excellence.38 9 10
  • 7. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY THE REGION AT MANAMA, BAHRAIN DUBAI, UAE MUSCAT, OMAN Developers are hustling to build residential and office space Dubai’s residential and commercial space pipelines are still As in many of the other GCC countries, land and property to support the emerging financial centers of Bahrain World rich, with planned or underway projects valued at $318 prices are on the upsurge in Oman. As increasing numbers A GLANCE Trade Center, Bahrain Financial Harbour and Bahrain Investment Wharf. There is considerable buzz around the mixed-use projects in the pipeline driving foreign investment and attracting tourism. Still, native Bahrainis billion over the next decade.27 In the residential sector, many experts predict that demand will continue to outpace supply. Resultantly, home sales and rental prices continue to rise considerably. It is reported that apartment rental rates of expat workers move to the country and more and more Omanis choose to rent rather than build homes, demand in the rental market is growing.29 According to the Times of Oman, rental prices rose 12%-15% in 2006, most severely DUBAI AND NEIGHBORING REGIONS ARE await more affordable sale and rental options to come increased 2% on average, whereas villas have increased 12% in Muscat.30 BENEFITING FROM CONSUMER CONFIDENCE IN onto market. in the second quarter of 2007.28 The promising news for consumers is that home financing options are more readily THE EMIRATE. INVESTORS ARE DIVERSIFYING available and fixed rental contracts are on the horizon. THEIR PROPERTY HOLDINGS WHILE END-USERS 2007 UPDATES & MILESTONES ARE RETREATING TO OTHER UP-AND-COMING 2007 UPDATES & MILESTONES • THE WAVE LAUNCHED ITS LATEST COLLECTION OF FIRST- • LULU ISLAND WAS RELAUNCHED AS REEF ISLAND OF-ITS-KIND PROPERTIES AT SINESLA ISLAND, THE FIRST AREAS IN THE UAE AND GREATER GCC. • BAHRAIN BAY WAS OFFICIALLY LAUNCHED WITH THE 2007 UPDATES & MILESTONES RESIDENTIAL ISLAND NOT ONLY ON THE DEVELOPMENT, BUT IN PARTICULAR, COMPETITION IS HEATING UP UNVEILING OF ITS MASTERPLAN • THE FIRST VILLAS AND SHORELINE APARTMENTS ON THE ALSO IN THE SULTANATE BETWEEN ABU DHABI AND DUBAI TO CREATE • AMWAJ ISLANDS HAS A NEW CORPORATE IDENTITY INTENDED PALM JUMEIRAH WERE HANDED OVER • THE BLUE CITY ANNOUNCED ITS DEVELOPMENT TIMETABLE, BENCHMARK-SETTING, HIGH-PROFILE PROJECTS. TO RAISE INTERNATIONAL AWARENESS • ALL THREE PHASES OF BUSINESS BAY SOLD OUT WITH THE MASTERPLAN AND INITIAL ARTISTS’ IMPRESSIONS • CONSTRUCTION OF THE FIRST FOUR SEASONS HOTEL IS • THE REVISED MASTERPLAN OF THE PALM DEIRA WAS UNVEILED OF THE FIRST PHASE TO BE REVEALED IN OCTOBER UNDERWAY • THE QE2 WAS PURCHASED BY ISTITHMAR • THE COUNCIL OF MINISTERS ANNOUNCED A 15% CAP ON • RIFFA VIEWS CONTINUES TO SELL THE KINGDOM’S PREMIER • BURJ DUBAI BECAME THE WORLD’S TALLEST FREE-STANDING RENT HIKES FOR TWO YEARS31 GOLF COMMUNITY VILLAS STRUCTURE, AT 150 STORIES • OMAN’S SHANGRI-LA BARR AL JISSAH RESORT AND SPA, • THE LOST PARADISE WATER PARK AND BANYAN TREE SPA • THE FIRST JUMEIRAH BEACH RESIDENCE UNITS WERE INCLUDING THREE HOTELS, OPENED JUST OUTSIDE MUSCAT RESORT WERE LAUNCHED AT AL AREEN HANDED OVER TO RESIDENTS • MARINA WEST, A DEVELOPMENT WITH 11 RESIDENTIAL • DAMAC LAUNCHED SIGNATURE RESIDENCES. TOWERS AND A MARINA ON THE CAUSEWAY THAT CONNECTS • DUBAI WORLD CENTRAL PHASE 1 CONSTRUCTION BEGAN KSA TO BAHRAIN, WAS ANNOUNCED DOHA, QATAR Construction of large-scale, mixed-use developments is booming in Qatar. Communities are nearing city proportions, with The Pearl expected to house upward of 40,000 people. It is estimated that real estate demand is four times that of supply.24 Development professionals in the country believe that the continued rise in prices is due to increased costs associated with legislated mandates to ABU DHABI, UAE Abu Dhabi has made recent headlines with the announcement of a number of cultural improve construction standards along with the practice of projects on Saadiyat Island connected to world-renowned establishments and architects. The subletting by middlemen to expat workers.25 emirate is becoming a bustling metropolis, not only through building cultural attractions but also in offering more affordable residential prices (for now). As reported by HSBC Global Research, average residential property prices are almost 10% cheaper in the UAE capital than 2007 UPDATES & MILESTONES in Dubai.26 • AT THE PEARL, THE CREATION OF THREE COVES, 32 KM OF SHORELINE, NAVIGABLE CANALS, AND FLOODING OF THE 3 MARINAS HAS BEEN COMPLETED 2007 UPDATES & MILESTONES • THE PEARL ALSO UNVEILED THE OYSTER SALES AND • FRANK GEHRY IS DESIGNING THE GUGGENHEIM ABU DHABI, AND ZAHA HADID IS THE ARCHITECT MARKETING CENTRE, ITS TECHNOLOGICALLY ADVANCED BEHIND THE PERFORMING ARTS CENTRE SALES AREA SHAPED LIKE THE SHELL OF AN OYSTER • IN ITS FIRST INTERNATIONAL EXPANSION, THE LOUVRE WILL COME TO ABU DHABI AND BE DESIGNED • AT LUSAIL, A SIGNIFICANT NUMBER OF LAND PLOTS HAVE BY JEAN NOUVEL BEEN SOLD AND THE FIRST RESIDENTIAL PROPERTIES AND • TADAO ANDO IS DESIGNING THE MARITIME MUSEUM TO SHOWCASE THE CAPITAL’S MARITIME HISTORY OFFICES ARE SLATED FOR OCCUPATION IN 2010 • THE DESIGN OF THE INFRASTRUCTURE OF AL REEM ISLAND IS NEARLY COMPLETE • SAMA DUBAI IS CREATING “DUBAI TOWERS,” A CONCEPT • FERRARI WILL CONSTRUCT THE FERRARI THEME PARK ON YAS ISLAND TO EXPORT DUBAI TO DOHA AND OTHER CITIES AROUND • CAPITAL CENTRE LAUNCHED ABU DHABI NATIONAL EXHIBITION CENTRE (ADNEC) AND BEGAN SELLING THE WORLD LAND PLOTS 11 12
  • 8. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY THIS YEAR’S BUZZ: LEISURE LIFESTYLE THERE ARE MANY PROJECTS IN THE GULF ADDRESSING SUSTAINABILITY OR ENVIRONMENT & ENVIRONMENTAL ISSUES IN THEIR MESSAGING: SUSTAINABILITY As evidenced by this year’s Cityscape Dubai “green” theme, all eyes are on sustainability in the Gulf. The UAE will soon launch THE GULF’S REAL ESTATE BOOM CONTINUES a green building code, modeled on the US Leadership in Energy TO ATTRACT A GROWING INTERNATIONAL and Environmental Design (LEED) system. While the Green Community pioneered this in the region, developers are abuzz AUDIENCE. THE REGION’S CLIMATE, with planning eco-friendly and sustainable projects. Sustainability INFRASTRUCTURE, SOPHISTICATED is becoming tablestakes for serious developers. They cite advantages ATTRACTIONS AND SHOPPING ARE MAKING for all involved: IT A PREMIER LEISURE DESTINATION FOR • Regional governments can set new international standards LOCAL, REGIONAL AND INTERNATIONAL • Cities can reduce energy and water consumption VISITORS. • Corporate tenants and home owners can reduce operating and energy costs • Clean energy and environmental technology companies can push forward their work CEOs and development executives across the region are championing the growing cause: “AT SAMA DUBAI, WE RECOGNIZE THAT OUR OPERATIONS HAVE A With tourism growth more than 20% higher than the PROFOUND ENVIRONMENTAL IMPACT. OUR GOAL IS TO SOLICIT INCREASED worldwide average, the region is continuing to become PARTICIPATION IN SUSTAINABLE ENVIRONMENTAL PRACTICE. FROM THE a thriving destination. ONSET, OUR VISION HAS BEEN TO CREATE A COMPANY THAT FOCUSES NOT ONLY ON THE SINGLE-MINDED PURSUIT OF RETURNS, BUT ON A BROADER From the continued development of premier golf AGENDA THAT INCLUDES RESPECT FOR EMPLOYEES, ENGAGEMENT WITH courses, luxury marinas, yacht clubs, special retail THE COMMUNITY AND CONCERN FOR THE ENVIRONMENT.”32 complexes and famed restaurants, leisure is becoming a — Farhan Faraidooni, CEO, Sama Dubai key development focus and an area of opportunity. The bar is continuing to be raised on exceptional hospitality “NAKHEEL HAS THE LARGEST IN-HOUSE DEDICATED ENVIRONMENTAL and lifestyle amenities, from their size and scale to TEAM OF ITS TYPE IN THE REGION, AND ISSUES OF ENVIRONMENTAL famous names and distinctive design. SUSTAINABILITY HAVE BEEN A FUNDAMENTAL FOCUS FROM THE COMPANY’S INCEPTION.”33 A variety of support products are appearing across — Chris O’Donnell, CEO, Nakheel multiple price points to a hungry marketplace of visitors and occasional residents. From timeshares, fractional “WE RECOGNIZE THE IMPORTANCE OF SHARING AND PROTECTING OUR ownership, private club residences and condo hotels ENVIRONMENT. BAHRAIN BAY IS COMMITTED TO HELPING DEVELOP to serviced apartments, destination clubs and private A COMMERCIALLY SOUND AND ECOLOGICALLY VIABLE APPROACH TO leased resort villas, a more sophisticated and segmented DEVELOPMENT.”34 range of offerings is presenting itself. — Bob Vincent, CEO, Bahrain Bay Gulf nationals will spend $1 billion on shared leisure “THE BUILT ENVIRONMENT HAS A VAST IMPACT ON THE NATURAL ownership over the next 12 years, indicating the growing ENVIRONMENT, AFFECTING HUMAN HEALTH AND ECONOMY. IF DEVELOPERS significance of this segment.36 ADOPT GREEN BUILDING STRATEGIES, THEY CAN NOT ONLY CONSTRUCT SUSTAINABLE COMMUNITIES WITH INDOOR ENVIRONMENTAL QUALITY, While some will choose to purchase a vacation or second BUT CAN ALSO SUPPORT THE PRESERVATION OF ENERGY AND WATER home amid scenic golf courses or in a soaring tower RESOURCES.”35 above a vibrant marina, leisure will continue to play a — Hashim Al Dabal, CEO, Dubai Properties critical role in owner value creation and experience. 13 14
  • 9. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY SAMPLING GLOBAL CONDO LUXURY TRUMP INTERNATIONAL INSIGHTS Name PETROV DOM ONE HYDE PARK 55 WALL STREET LE REVE ST. REGIS PARAMOUNT BAY HOTEL & TOWER RELATIVE TO OTHER MAJOR INTERNATIONAL Developer Group Yress Candy & Candy Witkoff Group & Cipriani Dubai Luxury Homes/ Starwood Hotels & Royal Palm Communities Talon International MARKETS, DUBAI REMAINS A BARGAIN. TODAY, Arabtec Construction Resorts Worldwide, Inc., Development THE PRICE FOR A LUXURY CONDOMINIUM Grupo 1818, Ideurban CAN EASILY SOAR ABOVE THE $1,000 PER Country SQ. FT. MARK. Architect AM Alexandrov and Partners Rogers Stirk Harbour Isaiah Rogers, McKim, Atkins, YS Space Singapore, Cesar Pelli and Associates, Arquitectonica, Zeidler Partnership Architects MOSCOW, LONDON AND NEW YORK RANK AS & Partners Mead & White, Tsao & KCA London, WA Yabu Pushelberg (interiors) RTLK (interiors) SOME OF THE MOST EXPENSIVE CITIES IN McKown (interiors) International Dubai (interiors) THE WORLD TO LIVE IN, AND THE PRICES OF THE EXAMPLES LISTED HERE REFLECT THAT Floors 10 14 9 50 31 46 70 STATUS. SO WHAT CAN $1,000 PER SQ. FT. GET # Units 28 86 106 82 100 346 438 YOU RELATIVE TO DIFFERENT CITIES? FOR THAT PRICE, YOU CAN BUY NEARLY DOUBLE Completed 2006 2010 (expected) built 1836, renovated 2006 2006 2007 (expected) 2009 (expected) 2010 THE SPACE IN DUBAI THAN YOU CAN IN NEW Building gazebos gyms & spa 24-hour doorman gym & spa gym & spa (Remede) gym & spa 24-hour personal concierge YORK CITY. ADDITIONALLY, YOU GET BUILDING amenities winter gardens swimming pools Cipriani butler 24-hour security boutiques pool 24-hour valet AMENITIES SUCH AS CONCIERGES, GARDENS, 24-hour security squash court housekeeping suites for guests restaurants concierge 24-hour room service SPAS, GYMS AND YOUR OWN STORAGE SPACE. video surveillance private wine-tasting facility preferred access to onsite concierge concierge technology concierge personal attaché service underground parking room service Cipriani restaurant valet parking St. Regis Butler Service butler service daily housekeeping BEYOND THESE CATEGORY-WIDE SERVICES, underground storage business center fitness center roof garden personal chef screening room daily laundry service CONSUMERS ARE DEMANDING MORE NICHE 24-hour concierge courtyard & rooftop garden butler and maid service wine cellar business center in-room dining LIFESTYLE ELEMENTS, INCLUDING SCREENING 3 boutiques private storage specially decorated ballroom Paramount Style Club spa ROOMS, WINE CELLARS AND PRIVATE CLUBS. underground parking with personal shopping services high speed elevators meeting rooms adjoining courtyard with pool THEY ARE ALSO LOOKING FOR DETAILED license plate recognition post and messenger services business center shops and restaurants fully-equipped gym INFORMATION ABOUT EACH UNIT — FROM private elevators (additional amenities available three restaurants APPLIANCE NAMES TO MATERIAL USED FOR covered garden spaces to Cipriani Club members) business center SURFACES IN EACH AND EVERY ROOM AND MONTHLY SERVICE CHARGES. Unit details panoramic windows, penthouse apartments classic, sleek and eclectic 13-foot ceilings, wireless mosaic details and stone wireless touch screen 11-foot ceilings, floor-to- balconies, fireplace, have bullet proof windows, residence styles fully furnished Internet, smart home countertops in kitchen, technology, stone countertops, ceiling windows, formal mosaic tiles, central air, specially purified air, with furniture to choose from technology, kitchen appliances opaque marble floors, onyx Sub-Zero refrigerators and living & dining rooms, satellite TV, Internet iris scanners and by Ricci Milan of Italy sink and Jacuzzi in bathroom, other brand name fittings, designer kitchen, electric panic rooms help quarters in some units energy efficient appliances fireplace, wireless Starting price $6,600,000 $8,100,000 $2,850,000 $4,100,000 $657,000 $3,050,000 $2,555,000 Price per sq.ft. $1,905 up to $8,427 $1,398 $663 $1,000 $997 up to $1,210 Key “Privacy and luxury in “A new residential scheme “Whatever your personal “Living the Dream” “A new view of Mexico City” “Destination Lifestyle” “An incredible new standard messaging a historical setting” whose beauty, luxury style – own the good in luxurious living” and prestige will place it life – Cipriani-style” in a class of its own” 15 16
  • 10. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY PROLIFERATION OF LUXURY 1 2 3 4 5 6 7 8 9 10 11 12 In a single travel magazine with international readership, there are 16 real estate ads for GCC properties that all center on a luxury message. The majority of real estate ads attempt to sell luxury through their images of rich interiors, relaxed residents and buildings that soar to great heights. Many also incorporate the words “luxury,” “deluxe” and “luxurious” explicitly into their descriptions of amenities and lifestyle. BRANDS HAVE BEEN REMOVED FROM THESE ADS. 13 14 15 16 CAN YOU GUESS WHICH ADS BELONG TO WHOM? Pentominium 16. Cayan, Infinity, Silverene Tameer, Elite Residence 14. RAK Properties, Mina Al Arab 15. Trident Sunland, D1 11. Trinity Developers, La Mer 12. Hydra Properties 13. Al Bahrain 9. Ascott International, Somerset Al Fateh 10. Emirates Bavaria City Suites 6. Trident, Pentominium 7. Star Boutique 8. Durrat – Marina 4. Damac, Wildflower 5. Bavaria Hotels International, Marina Residences 3. Tamani Hotels and Resorts, Tamani Hotel 1. Union Properties, Limestone House 2. Hircon International, 23 Answers: 17 18
  • 11. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY QUANTITATIVE PERCEPTIONS FutureBrand worked with a global independent research firm to conduct a quantitative study of 300 home buyers and development professionals in the UAE and Bahrain. This research allows us to better understand attitudes and perceptions of communities and developers, along with the factors that influence purchase decisions. Best Best Best Best Best Golf Best Developer Waterfront Island Community Community Overall Community Community for Families Community PERCEPTUAL DRIVERS — DEVELOPER ATTRIBUTES Attention to details Luxurious homes PERCEPTUAL DRIVERS — MARKETING CHANNELS Sales center Website This chart depicts the relative importance of developer Emaar 4.5 Emaar 4.7 This graph portrays the relative importance of various Emaar 4.6 Emaar 4.6 attributes in terms of their ability to predict a home buyer’s or marketing channels in influencing attitudes toward a developer. Nakheel 4.4 Nakheel 4.4 The developers on the right are the best performers.* building professional’s predisposition toward a developer. On Nakheel 4.3 Nakheel 4.3 the right, are the top scorers against key attributes.* Y. K. Aldar 4.3 Aldar 4.0 Aldar 4.1 Almoayyed 4.3 Attention to details 29% High quality construction 17% Sales center 25% Access to roads 11% High quality construction Desirable locations Advertising Brochures Advertising 21% Reasonably priced 9% Emaar 4.6 Emaar 4.5 Emaar 4.6 Emaar 4.6 Favorable financing terms 6% Overall service before the sale 12% Secure 5% Nakheel 4.3 Nakheel 4.3 Responsive service after the sale 9% Nakheel 4.2 Aldar 4.3 Luxurious homes 5% Desirable locations 4% Aldar 4.2 Aldar 4.1 Model showrooms or model villa 8% Aldar 4.1 Nakheel 4.2 Premium amenities 3% Professional/courteous salesperson 7% Most iconic/innovative homes 3% “Attention to details” is the Sales centers and advertising Reasonably priced Videos 6% Videos On time delivery 2% most important attribute of a are the two most important Well-planned units 2% Emaar 4.4 developer, and Nakheel, Emaar Website 5% Emaar 4.7 marketing channels. Sales Affordable homes 2% and Aldar stand out as the centers create a cohesive, Spacious homes 1% Nakheel 4.3 developers perceived to be the Brochures 5% Nakheel 4.3 unmistakable impression of Sufficient parking 1% best performers against this. a project, while advertising Service over the phone 2% Technology friendly 0% Aldar 4.1 Damac 4.2 creates awareness and a presence for a developer in the marketplace. *Five-point performance scale: from 1 = unacceptable to 5 = great. *Five-point performance scale: from 1 = unacceptable to 5 = great. 19 20
  • 12. FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY FUTUREBRAND’S 2007 GULF REAL ESTATE STUDY DEVELOPER FAMILIARITY DEVELOPERS CONSIDERED DEVELOPER CONVERSION ADDITIONAL INSIGHTS (WITHIN OWN COUNTRY) EFFICIENCY • Technology friendly, well-planned units and premium Familiarity is an important attribute and is based on the Consideration is the most important precursor to purchase. Conversion efficiency speaks to each developer’s ability to amenities are attributes that the industry typically percentage of end users and building professionals who This finding shows the degree to which prospective buyers convert consumer familiarity into buyer consideration. performs well against. However, these attributes are of know a developer well enough to have an opinion about are predisposed to buying from various developers. lesser importance according to the research, indicating the company. that the industry may be over-allocating resources to Sorouh 48%91% achieve high performance here. Emaar 81% Emaar 48% 58% Dubai Properties 84% • Attention to details, high quality construction and Nakheel 58% Nakheel 43% luxurious homes emerge as the three primary leverage Damac 82% points in the category: they are comparatively important Damac 22% Damac 18% and the industry performs well against them. Attention to Nakheel 74% details is still an opportunity area because it is the single Dubai Properties 19% Dubai Properties 16% most important attribute, yet industry performance Aldar 69% against it is only a little above average. Aldar 16% Aldar 11% Y. K. Almoayyed 62% • Three of the leading brands in the region — Emaar, Y.K. Almoayyed 13% Sorouh 10% Nakheel and Damac — stand out as having higher levels Emaar 59% of familiarity with women than with men. However, Sorouh 11% Y.K. Almoayyed 8% these developers are similar to the industry standard in that men are significantly more likely than women to Three of the second-tier ranking brands, Sorouh, Dubai rate them as being “a brand for someone like me.” This Emaar and Nakheel are the dominant brands in this In terms of level of consideration, Emaar and Nakheel are Properties and Damac, rise to the top as the most efficient suggests there may be an opportunity to enhance the ranking, although Emaar leads by a statistically significant comparable. developers, while industry leader Emaar falls to the bottom effectiveness of a developer’s overall marketing program percentage. of the leading brands. by finding ways to improve their relevance to women. • Emaar has become the dominant brand in the category. The company’s familiarity is 40% higher than that of THE SHOPPING PROCESS DEVELOPER RELIABILITY the next leading brand, and it is the highest rated brand across each of the 16 developer attributes, with an average rating of 4.5 out of 5. The following chart details how many potential buyers explored and researched their interests throughout the home Perceived reliability is an important driver of both purchase buying process. and brand loyalty, especially in a region known for delays • Nakheel has emerged as the strong #2 brand in the and limited information. Note the low percentages, region. While Emaar is 40% more recognizable, Nakheel’s compared to familiarity and consideration levels. familiarity is 164% higher than the #3 brand. Further, Made sales inquiry and obtained brochures 65% with an average rating of 4.3 out of 5 across all 16 developer attributes, Nakheel’s brand image is not far behind Emaar’s. Emaar 25% Visited a sales center and met a salesperson 58% Nakheel 8% Aldar 6% Explored available financing options 55% Y. K. Almoayyed 6% DERIVED IMPORTANCE METHODOLOGY Damac 3% The relative importance of developer attributes and Saw a model flat or model villa 48% Dubai Properties 3% marketing channels was determined using multivariate regression. Asking research respondents their opinions Sorouh 3% about what is important is simply not reliable or accurate, as what people say and what they do are typically not Performed financial assessment of a specific home to purchase 41% aligned. Multivariate regression examines patterns in the Emaar, with a relatively low percentage of perceived data to identify how perceptions and attitudes correlate reliability, is ahead threefold over the next brand, Nakheel. with preferences. The numbers suggest that most respondents do not feel that Making inquiries and visiting a sales center are the most popular explorations for those seeking to purchase a home. developers today are reliable in their offerings. 21 22