Human Centric Innovation in Action : Creating business and social value by empowering people with digital technology

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Human Centric Innovation
in Action
Fujitsu
World Tour
2016
Ravi Krishnamoorthi

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How do we rapidly bring technology
and ideas together to thrive
in a digital world?

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How do we balance ICT and digital
innovation in order to digitalize
with confidence?

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Digital Waves
Online consumer business Hyperconnected World
A huge impact to every industry
1st Wave
The Internet
Connected, online
2nd Wave
The Mobile Internet
Real-time, anywhere
3rd Wave
The Internet of Things
Convergence of physical & digital
4th Wave
AI and Robotics
Knowledge & automation

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Digital is Different Things to Different People
Business-model
transformation
Transforming customer
& user experience
Digitalizing business
operations
Product leadership
& innovation

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A New Economy
Connected businesses
can create more value

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Market Forecast
16%
25%
37%
22%
31%
41%
Now In 2 years In 5 years
Private Sector
What % of your revenue is digital?
CIO survey (n = 609) CEO survey (n = 400)
42%
60%
77%
Now In 2 years In 5 years
Public Sector
What % of your process is digital?
CIO survey (n = 344)Source: Gartner: The 2016 CIO Agenda Building the Digital Platform

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Different Stages of Maturity
64%
60%
48% 48% 45% 45%
39%
Financial
Services
Retail Media Utilities Local
Government
Central
Government
Transport
Satisfaction with the quality of digital services by sector
n = 2500Source: Fujitsu Digital Inside Out research

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71%
A Digital Gamble?

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36%
Digital Alignment

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Digital Confidence
25%

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Digital Transformation

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Human Centric Intelligent Society
Our vision
A safer, more
prosperous and
sustainable world

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Our Approach: Human Centric Innovation
Bringing together three key dimensions
People Information Infrastructure (Things)

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Digital Challenges
Organizations face difficult challenges in shifting to digital
Leadership & Talent Security Complexity Adoption

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The Digitally Balanced Enterprise

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Leading Fashion Retailer

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Global Engineering Company

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Scottish Water

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Assisted Living

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Can a Robot get into the University of Tokyo?

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STAR Mobile

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Collaboration to thrive in a digital world

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MetaArc
Disruptive IT
Exploit/explore
new digital services
Traditional IT
Modernize existing
core systems
A Digital Enablement Platform
Helping organizations transform their business digitally through
connected 2-speed IT delivery:
Exploit
Existing IT
Hybrid IT
Managing cloud alongside on-premise IT

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A safer, more prosperous
and sustainable world
Our Vision

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Next Steps…
Visit the exhibition
1
Think about one
application of
digital technology
to solve a problem
in your business
2
Come and talk to
us.
Lets explore
possibilities of co-
creation
3

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