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BA is modernizing the supporting processes and basic services. For this purpose, the Federal Employment Agency has started several renewal projects. One of these projects is the above measure Lifecycle eArchiv (LeAR) for audit-compliant long-term storage. BA is going to transform more and more business processes from paper work to complete electronic processing, documentation and historization (e.g. DiBAS, e-file DMS). The target is to reduce costs and to improve the quality of services, internal processes and customer orientation. The speaker reports from his own experience within BA and the experience of BA as a service center with the offer audit-compliant long-term storage for federal authorities in Germany.
Mr. Mathias Ehlers (German Federal Employment Agency (Bundesagentur für Arbeit))