SlideShare a Scribd company logo
1 of 18
Download to read offline
Tips from
Calvin & Hobbes
on How to be a good customer
Not All Customers Are Always Right.
IN FACT, This might surprise you, but some
of them can be tyrants.
Some Make Unreasonable Requests.
Others Are Rude.
Yet Others Assume They’re Entitled.
Don’t Be Like Calvin. Here’s How You
Can Be A Good Customer…
Good Customers Respect Company Policies.
GOOD CUSTOMERS Trust support reps. they
know they’re just trying to help.
good customers remember that
support reps are people too.
GOOD CUSTOMERS try to help the
support rep solve the problem.
Good Customers Aren’t Stingy
With Compliments.
Good Customers Share The Good Times.
Oft Times, Support Reps Get Annoyed
With The Way Customers React To The
Support Process…
but the truth is…
Also, customer support makes the
universe a better place.
The End!
Now Go Be The Good Customer
And Spread Joy.
“Behind every slideshare is
a great blogpost”
How to be a good customer
http://blog.freshdesk.com/good-customer/

More Related Content

What's hot

What's hot (20)

25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats25 Need-to-Know Marketing Stats
25 Need-to-Know Marketing Stats
 
Startups are Hard. Like, Really Hard. @luketucker
Startups are Hard. Like, Really Hard. @luketuckerStartups are Hard. Like, Really Hard. @luketucker
Startups are Hard. Like, Really Hard. @luketucker
 
How To Sell To Non-Believers - Turning Doubt Into Trust
How To Sell To Non-Believers - Turning Doubt Into TrustHow To Sell To Non-Believers - Turning Doubt Into Trust
How To Sell To Non-Believers - Turning Doubt Into Trust
 
24 Time Management Hacks to Develop for Increased Productivity
24 Time Management Hacks to Develop for Increased Productivity24 Time Management Hacks to Develop for Increased Productivity
24 Time Management Hacks to Develop for Increased Productivity
 
24 Design Tips from Real Designers
24 Design Tips from Real Designers24 Design Tips from Real Designers
24 Design Tips from Real Designers
 
Things That Don't Matter in Your Presentation!
Things That Don't Matter in Your Presentation!Things That Don't Matter in Your Presentation!
Things That Don't Matter in Your Presentation!
 
How To Create An Impacting Startup Name
How To Create An Impacting Startup NameHow To Create An Impacting Startup Name
How To Create An Impacting Startup Name
 
SlideShare Experts - 7 Experts Reveal Their Presentation Design Secrets
SlideShare Experts - 7 Experts Reveal Their Presentation Design SecretsSlideShare Experts - 7 Experts Reveal Their Presentation Design Secrets
SlideShare Experts - 7 Experts Reveal Their Presentation Design Secrets
 
The Science of Memorable Presentations
The Science of Memorable PresentationsThe Science of Memorable Presentations
The Science of Memorable Presentations
 
Work Hacks : Body Language
Work Hacks : Body LanguageWork Hacks : Body Language
Work Hacks : Body Language
 
Slides That Rock
Slides That RockSlides That Rock
Slides That Rock
 
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush PresentationsFight for Yourself: How to Sell Your Ideas and Crush Presentations
Fight for Yourself: How to Sell Your Ideas and Crush Presentations
 
24 Productivity Habits of Successful People - by @prdotco
24 Productivity Habits of Successful People - by @prdotco24 Productivity Habits of Successful People - by @prdotco
24 Productivity Habits of Successful People - by @prdotco
 
Creative Traction Methodology - For Early Stage Startups
Creative Traction Methodology - For Early Stage StartupsCreative Traction Methodology - For Early Stage Startups
Creative Traction Methodology - For Early Stage Startups
 
6 Secrets of Master Presenters
6 Secrets of Master Presenters6 Secrets of Master Presenters
6 Secrets of Master Presenters
 
The Search for Meaning in B2B Marketing
The Search for Meaning in B2B MarketingThe Search for Meaning in B2B Marketing
The Search for Meaning in B2B Marketing
 
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit SummitHabits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
Habits at Work - Merci Victoria Grace, Growth, Slack - 2016 Habit Summit
 
10 Powerful Body Language Tips for your next Presentation
10 Powerful Body Language Tips for your next Presentation10 Powerful Body Language Tips for your next Presentation
10 Powerful Body Language Tips for your next Presentation
 
How to Land that First Customer
How to Land that First CustomerHow to Land that First Customer
How to Land that First Customer
 
Startup Ideas and Validation
Startup Ideas and ValidationStartup Ideas and Validation
Startup Ideas and Validation
 

Viewers also liked

Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyDispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Intuit Inc.
 

Viewers also liked (20)

How NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons LearnedHow NOT to Run Your Company – Lessons Learned
How NOT to Run Your Company – Lessons Learned
 
10 Color Banner Design Inspiration
10 Color Banner Design Inspiration10 Color Banner Design Inspiration
10 Color Banner Design Inspiration
 
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika AldabaLightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
Lightning Talk #9: How UX and Data Storytelling Can Shape Policy by Mika Aldaba
 
Clickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable HeadlinesClickbait: A Guide To Writing Un-Ignorable Headlines
Clickbait: A Guide To Writing Un-Ignorable Headlines
 
How a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B DemandHow a Strong Brand Boosts B2B Demand
How a Strong Brand Boosts B2B Demand
 
10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers10 Engagement Lessons Learned From 1 Million Survey Answers
10 Engagement Lessons Learned From 1 Million Survey Answers
 
Prototyping is an attitude
Prototyping is an attitudePrototyping is an attitude
Prototyping is an attitude
 
Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?Get Featured: So You Want to be on the Front Page of SlideShare?
Get Featured: So You Want to be on the Front Page of SlideShare?
 
Learn BEM: CSS Naming Convention
Learn BEM: CSS Naming ConventionLearn BEM: CSS Naming Convention
Learn BEM: CSS Naming Convention
 
500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa500 Demo Day Batch 19: Gluwa
500 Demo Day Batch 19: Gluwa
 
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand EconomyDispatches From The New Economy: The Five Faces Of The On-Demand Economy
Dispatches From The New Economy: The Five Faces Of The On-Demand Economy
 
38 Employee Engagement Ideas Your Team Will Love
38 Employee Engagement Ideas Your Team Will Love38 Employee Engagement Ideas Your Team Will Love
38 Employee Engagement Ideas Your Team Will Love
 
Designing Teams for Emerging Challenges
Designing Teams for Emerging ChallengesDesigning Teams for Emerging Challenges
Designing Teams for Emerging Challenges
 
The Sketchnote Mini-Workshop
The Sketchnote Mini-WorkshopThe Sketchnote Mini-Workshop
The Sketchnote Mini-Workshop
 
Top Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan RezabTop Productivity Working Hacks by Jan Rezab
Top Productivity Working Hacks by Jan Rezab
 
10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For10 Best Practices of a Best Company to Work For
10 Best Practices of a Best Company to Work For
 
Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)Mobile Is Eating the World (2016)
Mobile Is Eating the World (2016)
 
Towards Greatness
Towards GreatnessTowards Greatness
Towards Greatness
 
The ABC’s of Living a Healthy Life
The ABC’s of Living a Healthy LifeThe ABC’s of Living a Healthy Life
The ABC’s of Living a Healthy Life
 
The Great State of Design with CSS Grid Layout and Friends
The Great State of Design with CSS Grid Layout and FriendsThe Great State of Design with CSS Grid Layout and Friends
The Great State of Design with CSS Grid Layout and Friends
 

Similar to Tips from Calvin and Hobbes on how to be a good customer

How to be Superstar in Sales
How to be Superstar in SalesHow to be Superstar in Sales
How to be Superstar in Sales
apscom solutions
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employees
Ernie Casas
 
Get over yourself by tom batchelder
Get over yourself   by tom batchelderGet over yourself   by tom batchelder
Get over yourself by tom batchelder
Tom Batchelder
 

Similar to Tips from Calvin and Hobbes on how to be a good customer (20)

Care More and Close More
Care More and Close MoreCare More and Close More
Care More and Close More
 
Customer service level two
Customer service level twoCustomer service level two
Customer service level two
 
happy_work_place.ppt
happy_work_place.ppthappy_work_place.ppt
happy_work_place.ppt
 
PMBBC Webinar August 2016
PMBBC Webinar August 2016PMBBC Webinar August 2016
PMBBC Webinar August 2016
 
Lessons to learn from fast food employees
Lessons to learn from fast food employeesLessons to learn from fast food employees
Lessons to learn from fast food employees
 
How to be Superstar in Sales
How to be Superstar in SalesHow to be Superstar in Sales
How to be Superstar in Sales
 
Festival Foods - A Foundation for Success
Festival Foods - A Foundation for SuccessFestival Foods - A Foundation for Success
Festival Foods - A Foundation for Success
 
customerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employeescustomerservicetraining_101_PRESENTATION 2017_for employees
customerservicetraining_101_PRESENTATION 2017_for employees
 
Effective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna SenicaEffective customer service powerpoint Designed by Deanna Senica
Effective customer service powerpoint Designed by Deanna Senica
 
Coffeeisforclosers 151227001732-1
Coffeeisforclosers 151227001732-1Coffeeisforclosers 151227001732-1
Coffeeisforclosers 151227001732-1
 
Coffee is for Closers
Coffee is for ClosersCoffee is for Closers
Coffee is for Closers
 
Customer complaints are important
Customer complaints are importantCustomer complaints are important
Customer complaints are important
 
How To Attract & Wow Customers/clients
How To Attract & Wow Customers/clientsHow To Attract & Wow Customers/clients
How To Attract & Wow Customers/clients
 
Top 10 business development quotes
Top 10 business development quotesTop 10 business development quotes
Top 10 business development quotes
 
Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...Want to improve the Customer Experience in your restaurant, hospitality or re...
Want to improve the Customer Experience in your restaurant, hospitality or re...
 
How to give Good customer Service
 How to give Good customer Service  How to give Good customer Service
How to give Good customer Service
 
Get over yourself by tom batchelder
Get over yourself   by tom batchelderGet over yourself   by tom batchelder
Get over yourself by tom batchelder
 
Customer care :customer service
Customer care :customer serviceCustomer care :customer service
Customer care :customer service
 
Customer Satisfaction
Customer SatisfactionCustomer Satisfaction
Customer Satisfaction
 
Sales
SalesSales
Sales
 

More from Freshdesk Inc.

How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/week
Freshdesk Inc.
 

More from Freshdesk Inc. (20)

Competencies of an ideal customer support agent
Competencies of an ideal customer support agentCompetencies of an ideal customer support agent
Competencies of an ideal customer support agent
 
The 7 types of customer support agents
The 7 types of customer support agentsThe 7 types of customer support agents
The 7 types of customer support agents
 
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
The AI Dilemma - Bridging the Gap between Experimentation and Customer Expect...
 
Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?Is your support team ready for the Thanksgiving Shopping Weekend?
Is your support team ready for the Thanksgiving Shopping Weekend?
 
Five tips for writing perfect tech support emails
Five tips for writing perfect tech support emailsFive tips for writing perfect tech support emails
Five tips for writing perfect tech support emails
 
Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season. Optimizing your customer support this holiday season.
Optimizing your customer support this holiday season.
 
How To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your CoolHow To Deal With Angry Customers Without Losing Your Cool
How To Deal With Angry Customers Without Losing Your Cool
 
12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.12 things Disney and Pixar teach us about customer support.
12 things Disney and Pixar teach us about customer support.
 
Mobihelp Overview
Mobihelp OverviewMobihelp Overview
Mobihelp Overview
 
How to write awesome emails that customers love
How to write awesome emails that customers loveHow to write awesome emails that customers love
How to write awesome emails that customers love
 
7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep7 Ways To Train Yourself To Be The Next Awesome Support Rep
7 Ways To Train Yourself To Be The Next Awesome Support Rep
 
Gmail for customer support
Gmail for customer supportGmail for customer support
Gmail for customer support
 
How to not sound like a robot in your email notifications
How to not sound like a robot in your email notificationsHow to not sound like a robot in your email notifications
How to not sound like a robot in your email notifications
 
Guide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base articleGuide to writing a perfect knowledge base article
Guide to writing a perfect knowledge base article
 
How To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 MinutesHow To Lose A Customer In 10 Minutes
How To Lose A Customer In 10 Minutes
 
When your favorite characters become support agents
When your favorite characters become support agentsWhen your favorite characters become support agents
When your favorite characters become support agents
 
5 ways to improve Twitter support
5 ways to improve Twitter support5 ways to improve Twitter support
5 ways to improve Twitter support
 
How We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/weekHow We Scaled Freshdesk To Take 65M Requests/week
How We Scaled Freshdesk To Take 65M Requests/week
 
Social Support With Freshdesk
Social Support With FreshdeskSocial Support With Freshdesk
Social Support With Freshdesk
 
Dealing with stupid requests*
Dealing with stupid requests*Dealing with stupid requests*
Dealing with stupid requests*
 

Recently uploaded

Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
allensay1
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 

Recently uploaded (20)

Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NSCROSS CULTURAL NEGOTIATION BY PANMISEM NS
CROSS CULTURAL NEGOTIATION BY PANMISEM NS
 
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTSJAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR  ESCORTS
JAJPUR CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN JAJPUR ESCORTS
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al MizharAl Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
Al Mizhar Dubai Escorts +971561403006 Escorts Service In Al Mizhar
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...joint cost.pptx  COST ACCOUNTING  Sixteenth Edition                          ...
joint cost.pptx COST ACCOUNTING Sixteenth Edition ...
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 

Tips from Calvin and Hobbes on how to be a good customer