Slides introducing the findings from a 600+ user survey on the realities of using SharePoint in the enterprise. Includes statistics on key applications, satisfaction with functionality, cost and time estimates versus reality.

2. Introducing our featured speaker
Carl Frappaolo
Co-founder and Principal
Information Architected, Inc.

3. Major Findings
 Market Penetration
 Breadth and Depth of Application
 User Satisfaction and Experience
 Managing Expectations

4. of 592 responding organizations
67%were
USING SHAREPOINTand
another 14%Plan on it

6. Roughly 70%use SharePoint at the
Workgroup and Departmental
level; 38%
Across Departments or
Enterprise-wide

7. HIGHLY Used
Somewhat Used
NOT Used
 File Sharing
 Search
 Collaboration
 Portal
 Document Management
 Security
 Process Automation
 BPM/Complex WF
 Forms Processing
 WCM
 DAM
 Records Management

8. CURRENTLY THE
KILLER APP IS
EMPLOYEE FACING WEBSITES
WITH KM/COLLABORATION
CLOSE BEHIND

9. SOME TO NO
LEVERAGE IN
COMPLIANCE
E-DISCOVERY
EXTERNAL WEBSITE
COMPLEX AUTHORING
ARCHIVAL/PRESERVATION

10. USER
SATISFACTION
REFLECTIVE
OF USE
GOOD/FAIR
VS.
VERY GOOD/EXCELLENT

11. Little To No Surprises
The majority reported
time, effort, and costs were
predominately in-line with expectations
With 1 Exception …

12. 50% found
development of
custom solutions required
MORE
effort than expected

13. In fact,
Support of More Complex
Applications
was cited by 59%as a major scaling Issue …

14. #1 challenge to development
cited by 44%was
Developer Training and
Toolset

15. #2 challenge to development
cited by 37%was
Integration with Existing
Applications

16. Major Findings
 Market Prevalence Real and Growing
 Component More Than Platform/Solution
 Focus On Collaboration (Internal)
 Requires Strategy, Positioning, and Planning
 Develop or Acquire Expertise

17. Contact us at…
Carl Frappaolo
CF@InformationArchitected.com
617-933-2584