If you need the printer to work NOW If you absolutely need the printer to work now and you do not have time to mess around with anything else and you are sure it was the update that caused the problem, then there is a quick fix. It is only temporary, so you will need to do something more permanent later. Rollback the computer - It will take the computer back to a configuration a few days ago when it was working Windows Vista/ Windows 7 * Click Start * Type "System Restore" * Select System Restore under programs * Click "Choose a Restore Point" * Select a date before you did the update * Confirm and restart computer Windows XP * Click Start -> All Programs -> Accessories -> System Tools->System Restore * Click "restore my computer to a earlier time" * Click Next * Select a date before you did the update * Click Next and restart Using these Guidelines. Make sure you get the results very soon. Visit http://www.printersupportnumbers.com/blog/Canon-Printer-Not-Working-Get-Expert-Assistance-At-Canon-Printer-Tech-Support-Number