The document discusses the importance of photo documentation in the restoration industry and the challenges of current processes. It then presents an automated photo documentation solution called FotoIN that aims to increase efficiency by simplifying capture, organization, access and use of photos across field workers and offices. Key benefits highlighted include improved productivity, collaboration, quality control and insights that can increase profits.
2. Agenda
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1. Importance of Photo Documentation in Restoration
a. Main Photo Use Cases
b. Value Proposition
2. Operational Challenges
3. Technology Solutions
4. Main takeaways
5. Questions & Answers
3. Introduction
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CEO and Founder, FotoIN Mobile
• 4 years working on photo
documentation in business
• Knowledge and experience in:
• Process management
• DB and data, Analytics,
• Mobile and Cloud tech,
• API, Integration,
• User experience, User interface,
• Product Design, Customer Success
Education:
• Longwood University
• BSBA in Finance
• University of GA, MBA
• Finance,
• Real Estate,
• Entrepreneurship and
• Risk Management
• PMP certification in 2008
Professional experience:
• Private Equity Commercial RE Fund
• Executive Investment Director
• Capital One Card
• Sr. Business Analyst
• Risk and Loss Management
• Operations
• US Card Customer Experience
Sly Barisic
4. Why solve for photo documentation?
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BRAIN PROCESSES VISUALS
60,000 X
FASTER THAN TEXT
AVERAGE ORG SPENDS
$20/doc filed
IN LABOR PER PWC STUDY
AVERAGE US MANAGER SPENDS
3 hrs / week
ON LOOKING FOR DOCS (D&T)
5. Photo documentation a must have for biggest clients and valuable across the business
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Quality Control
Safety Management
Reporting Progress to Clients/Owners Daily reporting
RFIs, Punch lists, Change orders
Reducing Warranty and Litigation exposure
Resolving disputes with subs and clients Audit trail, including OSHA compliance
Analytics and Planning
Estimating Documenting property conditions before and after
Documenting contents conditions Thermal imaging
Insurance companies mandate it Government has to have it Commercial clients want it
6. Photo documentation benefits in Restoration
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Legal, compliance, insurance
• Easier Audits
• Ensuring process compliance
• Faster claims processing
Quality
• Faster collaboration on defects and issues from the field
• Eliminating tear downs and re-work
• Avoiding hours/days of back and forth communication
Safety
• Accountability
• Educational
• Avoiding injuries and medical costs
Revenue opportunities and bottom line
• Better estimating of all the work that will be done
• Great sales tool as an offer to customer
• Resolving disputes to save money
7. FRAGMENTED CAPTURE MANUAL FILING AND ORGANIZATION
Current photo documentation process is inefficient and provides limited value
LIMITED ACTION
“SAVE AS”
Field Worker Office Manager
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8. Operational challenges to consider when solving for Photo Documentation
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1. Well defined objectives
– Why and what needs to be photo documented with photos?
2. People impact
– Who will be doing it and how?
3. Organizational support
– How will the process be managed and monitored?
4. Picking the right solutions
– Will technology be used and how will it be procured?
9. Tech? What to look for when considering technology solutions
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Has to work well with existing
systems and workflows
Simple and Easy to Use
• Mobile not Web based
• Works offline, without internet
• Verifiable data captured together
with the photos vs. separately
• No heavy training required
Efficient vs. laborious
• Doesn’t waste time
• Doesn’t distract from core process
• Too many manual steps and data
entry points will limit adoption
• Has to be flexible and configurable
Manageable
• Robust admin and management
• Easy keyword search and filtering
• Open API for data flow
• Integration support important
10. OTHER PROPRIETARY CONNECTORS, PLUG-INS AND TOOLS:
* * * *
* In development
EASY MOBILE PHOTO
AND INFO CAPTURE
FotoIN automates the workflow and makes visuals actionable
ACTIONABLE VISUALS
AND DATA
AUTOMATED SYNC
AND FILE TO EXISTING SYSTEMS
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11. Automating Photo Documentation Increases Efficiency, Productivity and Bottom Line
“Understand that a 5 percent increase in
production efficiency…can double net profit”
Phil Rosebrook Jr., CR,
Business Mentors
http://www.businessmentors.net/pdf/EvolutionoftheRestorationIndustry.pdf
“Technology can give you up to 25% EBITDA gains…”
Kris Rzesnoski, Reztimate
Consultant/Xactimate Certified Trainer,
RIA Conference, Orlando 2016
12. Restoration – photo documentation process before FotoIN
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• Admin manually access each account,
• figure out what work order photo represent and
• ‘save as’ each photo to internal server
FRAGMENTED CAPTURE MANUAL FILING AND ORGANIZATION LIMITED ACTION
“SAVE AS”
200+ Field Technicians
Over 20,000 projects
150 PMs, Supers, PEs
• Take a photo of the work order
• Phone + Google photos to capture photos
• Note captured by pen and paper
13. Restoration selects FotoIN to fully automate its photo documentation process
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5. Simplified centralized photo documentation
management with FotoIN’s Web Admin Console
Batch updating of photos for Emergency Service jobs
with FotoIN Desktop Studio
1. Connect directly with ATI’s Salesforce account to automate
project geo-fence creation when new opportunity is created
2. Field technicians snap and tag,
FotoIN assigns the correct project
3. Automatically sync and file photos to the
correct project folder in ATI’s Egnyte storage
4. Photos also accessible via the
FotoIN Web Portal
14. Other technology to consider
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Cloud
• Sharing, Access
• Uptime, Security
• Special requirements
• Open to integrate/connect
Mobile
• Apple vs. Android
• GPS chips, Space, Battery
• Processing power
• Scanning, Signatures
Photo
• Thermal imaging
• Image quality
• File size
• Embedded data for verification
15. Key takeaways
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1. Photo documentation extremely important in Restoration:
Impacts the bottom line directly
Manage it across the organization
Executive leadership is key
Think culture vs. just a process
2. Automating the field to office process brings many benefits (ex. ATI):
Improve field to office communication and collaboration
Increase efficiency, productivity and client satisfaction
Open new revenue opportunities
Have visual evidence to resolve disputes
3. Photo documentation technology solutions:
Define objectives and needs
Address all stakeholders specifically
Has to be user centric – if not easy to do, it wont get done
17. Government a big client for Restoration industry
The Disaster Relief Appropriations Act of 2013 (P.L. 113-2) provided $829.2 million for the Department of the
Interior to address funding needs relating to response, recovery and mitigation of damages caused by
Hurricane Sandy. In accordance with the American Taxpayer Relief Act of 2012 (P.L. 112-240), the total
amount available after the 2013 sequester is $786.7 million.
On May 7, 2013, the Department released $475.25 million of this funding for 234 projects that will repair and
rebuild parks, refuges and other Interior assets damaged by the storm. The funding also provides
investments in scientific data and studies to support recovery in the region, as well as historic preservation
efforts. The strategic plan includes a list of approved projects.
The funding and projects identified in the strategic plans, allocate approximately 60 percent of Interior's
Hurricane Sandy supplemental funding. The remaining funding will be allocated for mitigation projects that
increase coastal resiliency and capacity to withstand future storm damage, and restore and rebuild public
assets.
18. Easy to capture photos with automated location and project association
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OPTIONS:
Open app straight to report ot camera
mode
Snap many photos in a row by skipping
camera photo preview
Skip edit after each photo capture
Import photos from the device
19. Easy data capture with the photo: annotate, tag and comment
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AUTOMATED DATA:
• Naming
• Project
• User
• Address
• GPS
• Date & Time
• Data embedded in file
OPTIONS:
•Configurable tags &
annotations
•Tags memorized for next
photo
•All labels configurable
•Works with any language
20. Easy standardization of photo and data capture with template forms
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CONFIGURABLE:
• Templates
• Chapters
• Questions
• Answer types
• Answer values
OTHER OPTIONS:
• Edit photos from the forms
• Export to PDF
• E-mail
• Upload and file
• Metadata from the form and the photos
• Import many photos
21. Automated organization and filing to existing systems and folder trees
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✓ Simple customization of filing paths
* * * *
✓ PROPRIETARY CONNECTORS, PLUG-INS AND TOOLS:
* * * *
* In development
23. Easy access, search and use of photos, reports, and data
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OPTIONS:
• Easy keyword search
• Filter by key variables
• Export data to Excel
• Export reports to Word
24. Customers increase productivity, save time and reduce costs with FotoIN
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EASY ACTIONABLE OPEN
WHO Field and office users Management, Partners IT
FEATURES
Easy mobile capture tool
Automated data, filing
Full configuration
Web portal
Web dashboard, reporting
Data embedded in files
Analysis and insights
Real time collaboration
Any smart device
Use with existing system
Open API
Custom integrations
BENEFITS
Increased productivity
Increased efficiency
Faster turnaround
Risk Mitigation
Verification of field work
Improved quality, safety
Control data and files
Control access
Audit readiness
VALUE
Save 40% of the time
Resolve issues faster $
7x ROI project $
Reduce dispute, legal costs $
Eliminate re-work $
Management insights $
Reduce IT costs $
Flexibility
Automate workflows
Photo documentation solution for any field industry