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AIESEC in SIM 14/15 Team Leaders & Team Members Application
1. AIESEC in SIM 14/15
Team Leaders & Team Members
Application
2. Our Team 14/15 Ambition
is:
Developing
members by
empowering them to
achieve results
Creating a
foundation for
sustainable Talent
Pipeline
Upholding
accountability in
every member to
achieve customer
satisfaction
3. Measure of Success
• oGCDP 80 Realisation (16 Winter 64 Summer)
• iGIP 5 Realisation
• oGIP 15 Realisation
• NPS 50
• 200% Increase in leadership role applications
5. Updates
• OC Roles will be now part of the JD of
functional roles (e.g. a B&M member will do
OC Recruitment)
• All Roles have a duration and MoS/KPI to it
• The structure is base on first 6 months MoS
• All existing members will have to apply for the
roles they want. Remaining roles will be open
to Summer Returnees and July Recruitment
6. Recruitment Timeline
• Finalise OC positions 5th July 2014
• Marketing and Product Packaging 6th – 14th July
2014
• Logistics Preparation 15th – 22nd July 2014
• Info Session & Recruitment Booth 23/24 July 2014
• Application DDL 25th July
• Interviews 26th – 28th July
• Contract Signing 29th July
• Induction 2 August
7. Application Procedure &
Timeline
• Apply for the positions at http://bit.ly/SIM14-
15
BEFORE: 2 July 2014, 2000 HRS
• You will receive interview confirmation by 2
July 2359 HRS
• Interviews 3-4 July 2014
• Results 5th July 2014
8. Contact Us for any application
questions!
Position Name Whatsapp Email
LCP Fonsey +65 85005111 Ghimbeng.foo@
aiesec.net
LCVP TM Keith +65 9363 5800 Keith.Liangzs@ai
esec.net
LCVP Brand &
Marketing
Nash +65 9790 8847 vignashwaran.r@
aiesec.net
9. Talent
Management
Managing and developing Talent Capacity to enable the creation of
meaningful leadership through exchange
Responsible for the quality of the Global Leaders program
Supporting programmes and back office through proper Talent
Planning, Learning & Development, and other TM processes
Ensuring a constant supply of talent for our LC
11. Talent Management Positions
GIP Team Leader
Tracking and appraising the
performance of the oGIP &
iGIP function and effectively
communicating between
departments.
Providing training and
development needed for
both oGIP/iGIP. E.g Sales
Training for iGIP. Equipping
oGIP EP’s with relevant
soft/hard skills wanted by
overseas partners.
Ensuring that interviews and
induction is run smoothly in
order to select and allocate
the right people for our main
program drivers.
GCDP Team Leader
Constant tracking and
appraisal of oGDCP
department and ensuring that
there is constant
communication between each
department.
Providing much needed
training and development. E.g.
EP Managers training,
customer satisfaction to
ensure high quality Exchange
experiences.
Management Global citizen
recruitment drives in the
upcoming term.
12. Talent Management Team Member
Work together with team leaders to ensure proper execution of
OC recruitment activities. E.g. Interviews and induction phase.
Support in the Learning & Development of LC members and
EPs
Provide assistance in the tracking, performance appraisal and
rewards & recognition of the LC
13. Measure of Success & Key Performance Index
Members retention rate
Members efficiency
NPS TMP/TLP
# TXP + X
# Reintegrated EPs
Success of Sales Development Program
Efficiency of internal communication
General Requirements
Attend department meetings and
LCM’s regularly
Stay committed and self motivated
Be involved in OC recruitments
Understanding the value and
importance in the development of
others
Learning Outcome
Gain practical relevant experience of
working in the HR field. E.g.
(Recruitment, interviews)
Chance to design enriching activities
and initiatives to ensure high quality
AIESEC experience
Learning how to work in an
environment which requires high team
work and places high emphasis on
effective communication and a strong
learning culture.
14. Brand &
Marketing
Serves as a support function to the front office (oGCDP, oGIP) functions of
AIESEC
Responsible for attracting, converting and closing customers from the target
market
Acts as the brand guardians of AIESEC in our respective LCs
As the one of the first lines of contact, we aim to preserve and maintain a
positive image of AIESEC to the student body
Identifying potential opportunities within SIM that LC can leverage on to
come up with better strategies for our product offerings
15. Brand & Marketing Structure
VP B&M
oGCDP Team
Manager
Communications &
Research
Executive
Communications &
Design Executive
oGIP Team
Manager
Communications &
Research
Executive
Communications &
Design Executive
16. Brand & Marketing Positions
GIP Team Leader
Job Description
Manages the operations of marketing efforts
towards supporting the oGIP function and
driving oGIP as a product, by effectively
communicating it to our target market
Marketing efforts includes communications,
research and design & media of oGIP as a
product and brand
Plays an integral role in developing oGIP
strategies for the upcoming term and future
terms to follow through, since oGIP will be a
new venture for AIESEC SIM
Manages knowledge and information on oGIP
collated through operations
Measure of Success
Efficiency in increasing customer awareness and
product knowledge of oGIP
% of market awareness of oGIP
Brand perception of oGIP
Internal Brand Audit
NPS oGIP participants (EP & Client)
Customer satisfaction
NPS oGIP
GCDP Team Leader
Job Description
Manages the operations of marketing efforts
towards supporting the oGCDP function and
driving oGCDP as a product, by effectively
communicating it to our target market
Marketing efforts includes communications,
research and design & media of oGCDP as a
product and brand
Work towards consistently improving
conversion rates from a stranger to customer
for oGCDP
Manages knowledge and information on
oGCDP collated through operations
Measure of Success
Increasing awareness of the oGCDP programme
% of market awareness of oGCDP
Increasing conversion rates for oGCDP from
stranger to customer
No. of applications, response rate of follow-up,
time taken to convert from one stage to another
etc.
Customer satisfaction
NPS oGCDP
Brand perception of oGCDP
% of people relating the programme to the right
values
17. Brand & Marketing Positions
Communication &
Research Team Member
Job Description
Handles and manages communication channels used to
inform, promote and display any materials respective to
either oGCDP or oGIP
Serves to provide information to the student body when
required and desired by them when expected
Engages in gathering and recording valuable information
about target markets, customer behaviors and product
awareness etc.
Measure of Success
Increasing customer awareness and product knowledge of
either oGCDP or oGIP
% of market awareness of respective programme
Efficiency of operational channels
% of hits (likes, views, outreach) on respective channels
Increase in user activity on respective channels
Customer satisfaction through communication channels
Staff help feedback rating system
Provide timely and appropriate response to queries (1 or
2 working days)
Efficiency, accuracy and analysis of data recorded
No. of responses generated from research methods
Communication, Design
& Media Team Member
Job Description
Handles and manages communication channels used to
inform, promote and display any materials respective to
either oGCDP or oGIP
Serves to provide information to the student body when
required and desired by them when expected
Focuses on the creation of innovative marketing materials
and media for respective channels
Measure of Success
Key Performance Index (KPI) / Measure of Success (MoS)
Increasing customer awareness and product knowledge of
either oGCDP or oGIP
% of market awareness of respective programme
Efficiency of operational channels
% of hits (likes, views, outreach) on respective channels
Increase in user activity on respective channels
Customer satisfaction through communication channels
Staff help feedback rating system
Provide timely and appropriate response to queries (1 or
2 working days)
Quality of marketing materials and media designed
No brand breech in designs
Quality of responses through internal brand audit
18. Learning Outcomes
Attain a practical experience in the marketing
field (Communications, Research, Sales &
Promotion)
Working in a diverse team driven towards a
common goal, by embracing team values and
inculcating communication skills
Chance to share the goodness, that is AIESEC
and programmes offered, to the rest of the
student body
24. GCDPo Team Leader Positions
Learning & Service Winter Project
Job Description • Come out with initiatives to improve
customer satisfaction of summer 2014
EPs
• Reintegration plan for summer 2014 EPs
• July MEP Recruitment
• Supply and Demand analysis for winter
projects
• Coaching Winter Recruitment OC
• Enforcing XPP and IOJ in processes
• LC-LC partnership
• Team Coaching
Duration July 2014 – October 2014 July 2014 – January 2015
Measure of Success • 50 NPS for Completion
• 40% EP apply for MEP
• 90% Response rate for NPS
• 50% Returnees willing to do become
ambassadors
• 100% EP go through refund procedure
by October 2014
• 16 Realisation
• 50 NPS
• 100% NPS Response Rate
• 4 LC Partnership
• 100% Promoters for members
satisfaction
Learning outcomes • Strong communication skills with people
living abroad
• Customer Service skills
• Risk Management skills
• Product Packaging
• Global Communication skills
• Team Management skills
• Excel
25. GCDPo Team Member Positions
Winter Project Team
Job Description • Winter Recruitment
• Sub-product development
• Co-delivery of EP experience with host LC
• Raise, Match, Realise facilitation
• EP Lead for winter EP
Duration July 2014 – October 2014
Measure of Success • 16 Realisation
• 50 NPS
Learning outcomes • Product Packaging
• Customer Service skills
• Strong Communication skills
• Excel
• Project Management skills
26. Developing members by empowering them to achieve results
Creating a foundation for sustainable Talent Pipeline
Upholding accountability in every member to achieve customer satisfaction