1. Firas Al Hilu, PMP
Citizenship : Canadian/Jordanian Date of birth : 9 September 1975
e-mail : Hilu75@yahoo.com Mobile: +962 7999 00921 (Jordan)
Education: B.A. In programming and system Analysis from Al-Israa University Amman-
Jordan 1993-1997/ International credential Assessment Service of Canada (ICAS)
December 1999
Current Job: Group Business Information System Manager/ Project Manager
Certified in Project Management Professional (PMP)® Credential, PMI License
1788480E3
Biography
• 16+ years of experience in IT / Enterprise field and project management, Business Analysis, Oracle e-
business suite, Scala ERP, Baan ERP system. Achieved some professional certificates like PMP, and
Scala SAA
• Responsible for group Oracle eBS rollout across the regions
• Managed and implemented multi-million dollars ERP implementation and upgrade projects in the
financial, manufacturing, retail, and services sectors in the MENA region; Jordan, Lebanon, Egypt,
Morocco, Algeria, Sudan, and the API region; KSA, UAE, Kuwait, and Iran
• Established and supervised the Business Information Business department for Nuqul Group (Fine
Hygienic Holding) where I assumed the role as the functional group lead / project manager
• Tasked to manage a 10M $ Oracle eBS project in 10 countries (15 companies)
• Expert in process and discrete industrial and Supply chain FMCG business
Achievements
• Automated complete Value Chain by introducing ASCP for better product fulfilment and production
optimization
• Identified change management requirements for each business roll out
• Improved Demand forecast accuracy by introducing Demand management and planning system
(Demnatra) that helped increase demand forecast accuracy by 30%
• Introduced Fleet optimization solution that helped reduce fuel costs and increase delivery fulfilment
rates as well as reduced product returns by %25
• Automated Sales cycle by introducing handheld and android based mobile applications that increased
salesmen efficiency and productivity as well as capturing customer orders and information in real time
• Managed Hyperion budgeting consolidation and planning on a group level where the solution helped
get rid of classic excel spreadsheets that are seed for budget preparations across 30 companies
• Conduct PMP training for our EPM champions
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2. Key Qualifications
• Project Management
• Oracle EBS 12.x
• Scala ERP solution
• OBIEE, Data Warehouse
• Hyperion
• Demantra Demand Management
• Business Services (Microsoft technology platform, HRMS, BI dashboard, Share Point Portal)
• Applications Support (Help Desk, ERP Support)
• Quality assurance processes and procedures
Employment
Fine
Hygienic
Paper
One of the
enterprise
industrial group in
the MENA rejoin,
around 30
companies in
Jordan, Middle
East, and North
Africa
March
2006 – till
now
Group Business Information System Manager
• Managing the strategic centralized Oracle ERP project
with budget 10 Million USD across the group, the
project targeting 15 business units in 10 countries,
directly managing 22 employees, 5 of them are
section heads
• Implement ERP strategies & plans to support the
achievement of the Group objectives and to assist in
supervising the ERP function to ensure that appropriate
ERP solutions and infrastructure are installed,
maintained, supported and protected in an efficient and
cost effective manner
• Responsible for evaluating proposed software and/or
software enhancements for feasibility and purchase
• Responsible for writing, revising, and verifying quality
standards and testing procedures for program design
and product evaluation to attain quality of software
economically and efficiently
• Responsible for the implementation of policies and
procedures that are consistent with industry best
practices provide for effective work flows and facilitate
the achievement of business plans and objectives
• Responsible for recruiting, training, motivating and
developing staff to ensure that the department has the
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3. necessary skill base
• Ongoing close communication with IT functional heads
Scala
Arabia
(Epicor)
One of the leading
International ERP
company
worldwide
2004-
2006
Application Consultant
• Business Analysis
• Implementation and Training on Finance, Logistic,
Payroll modules
• Customization by using VBA developing tool
• Reports: by using Crystal Report
• Business Intelligence: by using Scala BI server tools.
Alhoshan
Group
Business Object’s
partner
2003-
2004
Business Intelligence Product Manager
• Improvising up the Business intelligence marketing
wide
• Educate enterprise clients about BI solution
• Follow up with customers, and Crystal Decisions
Company
• Make Implementation, customization, training and all
presale activities
Arasco One of the GCC’s
most prominent
national food
companies
1998-
2003
System Analyst
• Responsible to lead a developer team for
implementing and customizing our ERB system
( Baan) ,Finance , Distribution and HRMS, also
Developing VB applications and update some old
systems which were created in vb3 and vb4 to VB6
and C#.Net versions
Projects
Year Period
Scope of work Role
Company List of Projects
Fine
Hygienic
Paper
Value Chain Planning 2016-
ongoing
5 Supply Chain, Demand
Planning (Demantra),
Advance Supply Chain
Planning, Hyperion,
OBIEE, Production
Schedule
Project
Manager &
Order
Management
Consultant
Fine
Hygienic
Paper
Oracle eBS rollout
implementation for the
Corporate Office in Jordan
Oracle eBS rollout
implementation for Morocco
factory
2015 6
8
Financial, Supply
Chain, Production
OPM, IC, Payroll, BI
and EAM
Sales Force
Automation (PDA
Project
Manager
Page 3
4. DMS project (Distributer
Management System) targeting
23 distributers at Egypt
6
integration) eBS 12.1.3
Fine
Hygienic
Paper
Oracle eBS implementation for
Fine-KSA
Oracle eBS implementation for
Fine-UAE
Oracle eBS implementation for
Fine-Jordan
2014
(Parallel)
12
12
12
Financial, Supply
Chain, Production
OPM, IC, Payroll, BI
and EAM
Sales Force
Automation (PDA
integration), eBS 12.1.3
Program
Manager
(three
projects in
parallel)
Fine
Hygienic
Paper
Oracle eBS implementation for
Alkeena and Snobar -Jordan
2013 7 Financial, Supply
Chain, Production
OPM, IC, Payroll, BI
and EAM, eBS 12.1.3
Project
Manager
Fine
Hygienic
Paper
Oracle eBS implementation for
Albardi (Egypt)
Oracle eBS implementation for
Sindian (Egypt)
2011-
2012
18 The project is split to
different tracks:
Oracle EBS track
(pilot phase in
Egypt)
Demantra for
demand planning
(Pilot phase in
Jordan)
SFA (Sales Force
Automation) (Pilot
phase in Egypt)
Hyperion for
strategic planning for
the Group (Pilot
phase in Jordan)
BI for analytical
reports (Group
Level)
Hardware and
Infrastructure (IBM
solution) centralized
in data center for the
entire group
Project
Manager
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5. Fine
Hygienic
Paper
Scala implementation for the
following branches:
Jordan
Alkeena
Fine-Jordan
QPP
PPP
SPIC
Head Quarter
Egypt
Sudan
Iran
Lebanon
Algeria
Morocco
2006-
2010
36
6
3
3
2
3
4
Financial, Logistic,
MPC, Payroll, BI, PDA
integration iScala 2.X
Business
Consultant /
project
coordinator
Scala
Arabia
Pepsi Cola
Amjaad Real Estate
Gulf Carton Factory
Artic
ABJ
AL-Batha Hotel
2004-
2006
3
6
6
1
2
1
Financial, Logistic,
Payroll, BI,
Manufacturing, SM,
PM. iScala 2.02 SR1,
Scala VBA Developer,
Crystal Report
Technical
Consultant,
implementer
Scala
Arabia
GCF
Savola Iran
2004 1
1
iScala QD Analyzer,
Query Designer, Web
Reporter, Analysis
Wizard, Webpart
Wizard, Crystal Report
8.5,9,10
Technical
Consultant,
implementer
Hoshan
Group
Hoshanco 2003 1.5 MSSQL OLAP server,
Crystal Enterprise 9,
Crystal report 9, Crystal
Analysis 9, Baan 4
Technical
Consultant,
implementer
KSA:
Obiecan
Modecor
Tradco
United Carton
Abdulla Hashem
Hoshan Pan Gulf
Jordan:
Jordan Tobaco
ART
2003
1/each
Crystal solutions on the
client’s server and
workstation, and setting
up CE solution for Baan
Technical
Consultant
Bahrain
Balco
2003 15
days
POC project Crystal
solution with SAP
Developer
Page 5
6. Arasco Arasco Riyadh
Arasco Dammam & Kharj
2002 24 Baan ERP system Developer
Training and Development
• Project Management Program event – McMaster University ,Hamilton –Canada
• Leadership FastTrack program – Adaptability and change leadership, Nuqul Group in 2015
• French course (fundamental) : Institut Français de Jordanie in 2015
• Oracle EBS OPM training: 40 Hours, Nuqul Group in 2013
• ITIL V3 Foundation, Arab Academy in 2013
• Scala testing campaign: 1 week, Epicor -Budapest in 2010
• MPC (Material Production Control) Training: 40 Hours, Epicor Scala – London in 2009
• UP Your Service Training with Ron Kaufman : The Secrets of Customer Service, Teamwork, and
Partnership Power "Practical steps to build strong internal and external partnerships – with
customers, suppliers, managers, and staff, business associates and colleagues": 16 Hours, Mr.
Ron Kaufman –Amman in 2009
• PMP Training : 40 Hours, Method –Jordan in 2008
• K2.Net Workflow course : (30 Credits), Implement the business workflow for any organization by
using K2.Net application in 2005
• Microsoft Sales Specialist Training: (16 hours), in 2004
• Scala Signature course: (30 Credits) Dubai by Amr Azoony( Scala University instructor) - in 2004
• Training on Crystal Decisions products, CR, CE, CA ,Ad Hoc, ePortfolio, Reporting Integration for
VB developers, Reporting Integration for Web Developers, CE for system administrators, CE
ePortfolio, Crystal report Design 1,2,3 in 2003
• Baan key user Course: (30 credits), Running under ACS company consultants in 2002
• Ms SQL Server 7.0: (40 hours) New Horizon Center, Riyadh-KSA in 1999
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7. Arasco Arasco Riyadh
Arasco Dammam & Kharj
2002 24 Baan ERP system Developer
Training and Development
• Project Management Program event – McMaster University ,Hamilton –Canada
• Leadership FastTrack program – Adaptability and change leadership, Nuqul Group in 2015
• French course (fundamental) : Institut Français de Jordanie in 2015
• Oracle EBS OPM training: 40 Hours, Nuqul Group in 2013
• ITIL V3 Foundation, Arab Academy in 2013
• Scala testing campaign: 1 week, Epicor -Budapest in 2010
• MPC (Material Production Control) Training: 40 Hours, Epicor Scala – London in 2009
• UP Your Service Training with Ron Kaufman : The Secrets of Customer Service, Teamwork, and
Partnership Power "Practical steps to build strong internal and external partnerships – with
customers, suppliers, managers, and staff, business associates and colleagues": 16 Hours, Mr.
Ron Kaufman –Amman in 2009
• PMP Training : 40 Hours, Method –Jordan in 2008
• K2.Net Workflow course : (30 Credits), Implement the business workflow for any organization by
using K2.Net application in 2005
• Microsoft Sales Specialist Training: (16 hours), in 2004
• Scala Signature course: (30 Credits) Dubai by Amr Azoony( Scala University instructor) - in 2004
• Training on Crystal Decisions products, CR, CE, CA ,Ad Hoc, ePortfolio, Reporting Integration for
VB developers, Reporting Integration for Web Developers, CE for system administrators, CE
ePortfolio, Crystal report Design 1,2,3 in 2003
• Baan key user Course: (30 credits), Running under ACS company consultants in 2002
• Ms SQL Server 7.0: (40 hours) New Horizon Center, Riyadh-KSA in 1999
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