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M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |1
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CHAPTER - 01 INTRODUCTION
1.1 About
The Pan Pacific Sonargaon Dhaka Hotel is a luxurious No.1 International Hotel. Prestigious 5
star Dhaka hotel situated in the heart of central Dhaka close to the Diplomatic Zone and
commercial district. It is close to Motijheel Commercial Area, Gulshan, Baridhara,
Parliament House & the Prime Minister‟s Office.
1.2 Location
Address: Pan Pacific Sonargaon Dhaka
107 Kazi Nazrul Islam Avenue, Dhaka 1215, Bangladesh
T: +880 2 5502 8008, +880 2 912 8008 | F: +880 2 913 8184 | Mobile: +8801713382638 | E:
fbservice.dac@panpacific.com
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1.3 History
The Dhaka Hotel is built in Year of 1981 under of State Owned Ministry of Civil Aviations
(MOCA). It is the World's Largest Alliance of Independent Hotel Groups. The Trademark
Name "Pan Pacific".
1.4 Pacific Rim Region
Pan Pacific Hotels & Resorts Is A Leading Brand In Asia And The Pacific Rim. It Operate 22
Hotels In 12 More Countries In The Pacific Rim Region.
Australia
Bangladesh
China
Indonesia
Myanmar
Philippines
Singapore
Thailand
Vietnam
North America
Canada & United State
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1.5 Brand Name & Marketing
In 1975 Tokyu Hotels International (Tokyu Group)
Established Its Marketing Identity & Sales Network
& Brand Name by – “Pan Pacific”.
1.6 Emerald Management Company & Merge
In 1983 Tokyu Hotels International Established The Emerald Management Company.
In 1989 Tokyu Hotels International & EMC Merged to become Pan Pacific Hotels &
Resort at the same Year Travelers„s Palm Logo is Use for the Hotel Group. The First Pan
Pacific Hotel was Established Sari Pan Pacific Jakarta Opened in 1976.
1.7 Founding Member of Global Hotel Alliance (GHA)
In 2007 PPHR Become A Founding Member Of The “Global Hotel Alliance “ (GHA) The
World‟s Largest Alliance Of Independent Hotel Brands Across 78 More Countries.
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1.8 UOL Group Limited
In 2007 UOL Group Limited acquires (fully) Pan Pacific Hotels & Resorts from Tokyu
Group & Renamed Pan Pacific Hotels Group. Headquarter is Singapore. The “PPHR” is a
Subsidiary of UOL Group Limited. It has more than 30 Luxury Hotels, Resorts & Services
across Asia. The “PPHR” is a Subsidiary of UOL Group Limited. It has more than 30 Luxury
Hotels, Resorts & Services Across Asia
CHAPTER - 02 KEY FEATURES
2.1 Key Highlights
Type - Hotel
Brand - Pan Pacific Hotels and Resorts
Ratings – 4.5 (Now 3.5 above)
Distance from Airport - 14 Kilometers
Establish Year Built - 1981
Number of Total Rooms - 277
Number of Meeting Rooms - 8
Operated by – Pan Pacific Management
Property Owned / Owner – Ministry of Civil Aviations (MOCA)
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2.2 Lobby & Receptions
By inspired by the vibrancy surrounding Exquisite 5 Star Accommodation in Dhaka. Our
luxurious retreat offers a Calming respite from the hustle & bustle of downtown Dhaka,
Where contemporary comforts will refresh your senses. Seating Capacity120 at Ground Level
2.3 Facilities / What they offer
Internet access
 Free Wi-Fi in all rooms
 Wi-Fi in public areas
Getting around
 Airport transfer
 Rental car
 Taxi service
 Car park
 Shuttle service
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Things to do, ways to relax
 Fitness center
 Sauna
 Swimming pool [outdoor]
 Garden
 Spa
 Table tennis
 Hot tub
 Steamroom
 Ticket service
 Massage
 Swimming pool [indoor]
 Tours
Dining, drinking, and snacking
 Bar
 Convenience stores
 Restaurants
 BBQ facilities
 Poolside bar
 Room service
 Coffee shop
 Restaurant [halal]
 Room service [24-hour]
Services and conveniences
 Cash withdrawal
 Infirmary
 Salon
 Concierge
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 Laundry service
 Shops
 Daily housekeeping
 Library
 Smoking area
 Dry cleaning
 Luggage storage
 Gift/souvenir shop
 Safety deposit boxes
For the kids
 Babysitting service
 Playground
 Family room
 Swimming pool [kids]
Access
 Check-in/check-out [express]
 Elevator
 Pets allowed
 Check-in/check-out [private]
 Facilities for disabled guests
 Security [24-hour]
 Check-in [24-hour]
 Front desk [24-hour]
 Wheelchair accessible
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CHAPTER – 03 RESTAURANTS
3.1 Café Bazar
Buffet Spread of gastronomic treats from all over the globe. Offers Breakfast / Lunch /
Dinner & Total 130- 140 Guests Setup Capacity in this Restaurant.
Cuisine Type Local , Continental
Attire Smart Casual
Sitting Capacity 120-140
Location Lobby Level
Opening Hours Breakfast - 6:30am to 10:30am
Lunch - 12:30pm to 3:30pm
Dinner - 6:30pm to 12:00pm
Signature Dishes:
 Flavoured Chicken or Kacchi Briyani
 Prawn Massala
 Mutton Shahi Qurma
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A LA CARTE
MENU
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Starters
An imported combination of camembert, edam,
mozzarella, emmental and brie cheese board with
toasted sliced french baguette and fresh seasonal
fruit
A true delight that only Bangladesh can offer in
the world! Sweet water hilsa fish served on toast
points accented with roasted pepper, raw red
onion rings and horseradish rémoulade sauce
Smile and Say Cheese Tk. 1200
Smoked Padma ‘Hilsa’ Tk. 900
Vietnamese Roll Tk. 1000
Chilled vietnamese style roast chicken and prawn wrapped in
hand rolled rice paper served with spicy nuoc cham sauce
Crunchy Dhaka Wrap Tk. 850
Marinated tandoori chicken with crisp vegetable
Wrapped in roti bread with bengali sauce on the sides
Paneer Pakoras Tk. 850
Homemade fresh cheese deep fried
served with mango chutney
Prawn Toast Tk. 1050
Lightly deep fried prawn toast
served with thai chili sauce
Fried Spring Roll Tk. 800
Sliced chicken, sweet water prawns and garden fresh vegetable
deep fried served with spicy chili sauce
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Pacific Cuisine embraces recipes and cultural influences from around the Pacific Rim.
Whether it is chili and ginger from Southeast Asia, palm sugar from the jungles of
Indonesia, Vietnamese prawns, Canadian salmon, Singapore crab or Australian
beef, our Pacific-inspired cuisine embraces the best of the region.
Starters
An imported combination of camembert, edam,
mozzarella, emmental and brie cheese board with
toasted sliced french baguette and fresh seasonal
fruit
Smoked Padma ‘Hilsa’ Tk. 900
A true delight that only Bangladesh can offer in
the world! Sweet water hilsa fish served on toast
points accented with roasted pepper, raw red
onion rings and horseradish rémoulade sauce
All prices are inclusive of 12.5% service charge and applicable VAT
Smile and Say Cheese Tk. 1200
Vietnamese Roll Tk. 1000
Chilled vietnamese style roast chicken and prawn wrapped in
hand rolled rice paper served with spicy nuoc cham sauce
Crunchy Dhaka Wrap Tk. 850
Marinated tandoori chicken with crisp vegetable
Wrapped in roti bread with bengali sauce on the sides
Paneer Pakoras Tk. 850
Homemade fresh cheese deep fried
served with mango chutney
Prawn Toast Tk. 1050
Lightly deep fried prawn toast
served with thai chili sauce
Fried Spring Roll Tk. 800
Sliced chicken, sweet water prawns and garden fresh vegetable
deep fried served with spicy chili sauce
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Noodles and Soups
Wonton Noodle Soup Tk. 850
Flavored with diced grilled chicken, shrimp dumplings, shallots,
Bok choy, fresh ginger and leek
With your choice of glass noodles or thick wheat noodles
Singapore Laksa – World Famous! Tk. 850
Large spicy prawn soup prepared with coconut milk, quails egg
fresh garlic, bean curd, lemongrass and green chili
Vietnamese Beef Noodle Soup Tk. 850
Reduced beef consommé infused with hoi sin,
bean sprouts and spring onions
Chicken Hot Pot Tk. 850
Served with chicken stock, noodles, mushroom, tofu,
cabbage and spring onion
Chicken Corn Soup Tk. 600
A hearty soup for productive day!
Served with green chili vinegar and coriander leaves
Cream or Clear Vegetable Soup Tk. 600
A delight for vegetarians!
Beef / Chicken Consomme Tk. 600
slowly reduced stock ensuing in a delicious, balanced flavor
Thick Homemade Soups Tk. 600
Your selection of either cream of tomato, mushroom or heavy lentil soups
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Café Bazar Breakfast Menu
Continental Breakfast Tk. 1100
Your choice of fruit juice and sliced fresh
fruit platter selection of croissant, toasted
bread or danish pastry served with butter,
jam, marmalade herbal tea or freshly
brewed coffee or milk
American Breakfast Tk. 1250
Your choice of fruit juice and sliced fresh fruit platter
two farm eggs served your style with beef or
chicken sausage selection of croissant, toasted bread
or danish pastry served with butter, jam, marmalade
herbal tea or freshly brewed coffee or milk
Bangladeshi Breakfast Tk. 1250
Choice of fruit juice and seasonal local sliced
fruit platter spicy omelet with farm fresh herbs
and spices served with parata, vegetable bhaji,
curry, halua homemade plain yoghurt herbal
tea or freshly brewed coffee or milk
Fitness Club Breakfast (150 Calories) Tk. 1000
Fresh colorful platter of selected garden fresh seasonal fruits
wheat toast points with sweet or sour yoghurt
Healthy Choice Tk. 1250
Bran, muesli, rice crispy, corn flakes, hot oatmeal
served with toppings of seasonal fresh fruits
or farm fresh yoghurt and brown sugar
with either whole, low fat or soy milk
Plank Salmon Tk. 1650
Salmon fillet cooked on a cedar plank set on charcoal
flavored with maple syrup and mustard
served with mashed potato and garden fresh vegetables
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3.2 Jharna Grill
Savour delicacies from our signature restaurant, Jharna Grill at Pan Pacific Sonargaon Dhaka,
with choice cuts of meat and the freshest selection from the sea. Signature Restaurant serves
the Grill seafood‟s & meats along with Traditional Japanese Cuisine. Seating Capacity 36+
Signature Dishes:
 Steak
 Grilled Salmon Japanese Bento Box
 North Atlantic Salmon Fillet
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3.3 Jharna Set Menus for Lunch/ Dinner
APPETIZER
Wood Smoked Chicken and Vegetable Salad
Served with chef‟s garnish
SOUP
Cream of Mushroom Soup
Served with Homemade Breads and Butter
MAIN COURSE
Mixed Grill
(01 Pc Grilled Chicken, 01 Pc Grilled Tiger Prawn, 01 Pc Imported Lamb
Chop) Served with Oriental Fried Rice & Boiled Vegetables
DESSERT
Sliced Fresh Fruit &
Baked Cheese Cake with Blackberry Sauce
Tea and Freshly Brewed Coffee
Price: Tk.4251.20++ or Tk.5500/- inclusive of all taxes per person
Beverage:
Bottle water, soft Drinks, Fresh Juice & Hard Drinks will be charged as per
consumption basis at Restaurant Price
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Set Menu for Lunch/ Dinner
APPETIZER
Smoked Salmon Served with Traditional Garnish
SOUP
French Onion Soup
Served with Homemade Breads and Butter
MAIN COURSE
Grilled Sirloin Steak with Mushroom Sauce
Served With Douche Potato and Mixed Vegetables
DESSERT
Tiramisu Cake and Sliced Fresh Fruits
Tea and Freshly Brewed Coffee
Price:Tk.4637.68++ or Tk.6000/- inclusive of all taxes per person
Beverage:
Bottle water, soft Drinks, Fresh Juice & Hard Drinks will be charged as per
consumption basis at Restaurant Price
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Set Menu for Lunch/ Dinner
APPETIZER
Prawn Cocktail with Cocktail Sauce
Served with Traditional Garnish
SOUP
Cream of Broccoli Soup
Served with Homemade Breads and Butter
MAIN COURSE
Prime T-bone steak with Mushroom Sauce
Served With Douche Potato and Mixed Vegetables
DESSERT
Chocolate Fudge Cake with Chocolate
Sauce & Sliced Fresh Fruits
Tea and Freshly Brewed Coffee
Price: Tk.6570++ or Tk.8500/- inclusive of all taxes per person
Beverage:
Bottle water, soft Drinks, Fresh Juice & Hard Drinks will be charged as per
consumption basis at Restaurant Price
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3.4 Jharna Lunch Menus
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3.5 Jharna Dinner Menu
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3.6 TAKE AWAY BOX MENU
REGULAR BOX
Fresh Apple (01 Pc)
Boiled Egg (01 Pc)
Fruit Cake (01 Pc)
Chicken Sandwich (01 Pc)
Canned Soft Drinks (01 small can)
Price @ Tk.1,500.00 gross per box inclusive of all taxes
STANDARD BOX
Grilled Chicken (01 Pc)
Nan Half (01 Pc)
Fresh Apple (01 Pc)
Butter cake (01 Pc)
Small Bottle Water (01 bottle)
Price @ Tk.2,000.00 gross per box inclusive of all taxes
DELUXE BOX
Chicken Dopiaza
Sauté Vegetable Chinese Style
Oriental Fried Rice
Wrapped Sandes (01pc)
Small Bottle Water (01 bottle)
Price @ Tk.2,200.00 gross per box inclusive of all taxes
All prices are inclusive of 12.5% Service Charge & Applicable VAT
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3.7 Pool Café Menu
Starters
Prawn Toast TK. 1050/-
Deep fried prawn minced & marinated
with chopped onion, chili, coriander, fish sauce, egg
served with thai chili sauce
Popcorn Chicken TK. 950/-
Boneless chicken marinated
with egg, milk, flour, garlic, pepper, paprika, honey
served with tartar sauce
Spicy Buffalo Lollipop Wings TK. 950/-
Chicken wings marinated
with ginger, garlic, worcester sauce, corn flour, black pepper,
red chili powder served with chili sauce
Salads,Soups and Pizzas Nicoise Salad Tk. 950/-
Bread bowl of tomatoes, green beans, black olives, tuna,
hard-cooked eggs, herbs, with dressing of olive oil and garlic
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Greek Salad Tk. 950/-
Served in bread bowl a mixture of tomatoes, cucumbers, romaine,
onions, olives, feta, oregano and vinaigrette
Cheddar Cheese Cobb Salad Tk. 950/-
Roasted chicken, tomato, mushroom, long bean, red and green
capsicum and cheddar cheese
Grilled Chicken and Papaya Salad Tk. 950/-
Thai style green papaya salad on sliced grilled chicken with citrus soy dressing on top
Asian Chicken Salad Tk. 950/-
Napa cabbage or lettuce, chicken, spicy cashews, straw mushroom
with sesame peanut dressing served in bread bowl
Black and Blue Steak Salad Tk. 1450/-
Lettuce salad mixed black & blue sirloin steak with creamy blue
cheese dressing on top served in a platte
Signature Dishes:
 Assorted Barbeque
 Chicken Tikka
 Fish and Chips
Cuisine Type Barbeque
Attire - Smart Casual
Seating Capacity 32*
Location Poolside
Opening Hours 9:00 am to 10:30pm
All prices are inclusive of 12.5% service charge and applicable VAT
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CHAPTER – 04 BALCONY BAR
Attire Smart Casual
Seating Capacity 120*
Location Level Two Mezzanine
Opening Hours Saturday to Thursday - 6:00pm to 1:00am
Specially Applied As Meeting Room for Friday Expect Sat-Thus day in Week!
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CHAPTER -05 HEALTH CLUB
Whether you desire a refreshing workout, a relaxing steam bath or a dip in the Jacuzzi, our
Health Club is fully equipped to invigorate your senses.
Location Courtyard Wing
Opening Hours 6:00am to 11:00pm
Services & Facilities
 Fully-equipped gymnasium
 Steam bath
 Sauna
 Separate indoor Jacuzzi for men and women
 Outdoor & indoor Jacuzzi
 Body massage
 Swimming pool
 Kids Swimming pool
 Swimming lesson
 Message Service
 Pool Café
5.1 Health Club Membership Information
A member can enjoy
 Health club - Swimming Pool
 Jacuzzi - Sauna
 Steam - 25% discount on Massage Service
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Membership Type 1 Year 06 Months Monthly
Single (Adult) 1,55,000/- 1,00,000/- 25,000/-
Couple 1,95,000/- 1,50,000/- 40,000/-
Kids (6 to 16 Years) 1,10,000/- 75,000/- 20,000/-
Cancellation / Termination:
 Once confirmed, membership cannot be canceled & paid money is non-refundable
 It is mandatory for al l the members & their invitees to follow the club & hotel rules,
violation of which may cause cancellation of membership without any compensation.
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CHAPTER – 6 ACCOMMODATIONS
The hotel offers a choice of 277 suites and hotel rooms in Dhaka that marry old-world charm
and contemporary sophistication. Whether you are travelling on business or for pleasure, your
every need is catered for. Wired and Wireless Internet access and state-of-the-art
entertainment systems are standard features in all of our rooms and suites.
6.1 Room Types (277 Rooms)
1) Standard: 05*
Key facts
Hotel size
 This hotel has 277 rooms
 This hotel is arranged over 8 floors
Arriving/leaving
 Check-in time 1 PM-3 PM
 Check-out time is noon
 Express check-out
24-hour airport shuttle service is available. Contact the property in advance to get details.
Required at check in
 Credit card or cash deposit required
 Government-issued photo ID required
Price Rate: Price starting from USD 145/night
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All rooms come with the following amenities
For Your Comfort
 A choice of king-sized or twin beds
 Executive writing table and
stationery set
 Bathrobe, slippers and hairdryer
For Your Convenience
 Wired high-speed Internet access
 IDD telephone
 Secure key-card access
 Personal digital safe
 24-hour in-room dining
 Daily turn-down service
For Guests Indulgence
 Television with local and cable channels
 Fully-stocked minibar
 Complimentary bottled water
 Daily newspaper
We also provide other amenities on request
2) Deluxe King: 50
Price starting from USD 160/night
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3) Deluxe Twin: 46 - Price starting from USD 160+50/nigh
4) Premier King: 65 Price starting from USD 190/night
5) Premier Twin: 28 Price starting from USD 190+50/night
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6) Pacific King: 39* Price starting from USD 170/night.
7) Pacific Twin: 26*
These 28sqm (302sq-ft) guestrooms feature twin beds, contemporary furnishings, wired
Internet connectivity and access to Pacific Club privileges. Price starting from USD
170+50/night.
In-Room Amenities
For Comfort
 Twin beds
 Executive writing table and stationery set
 Walk-in wardrobe
 Ensuite bathroom
 Bathrobe, slippers and hairdryer
For Convenience
 Wired and wireless high-speed Internet
access
 IDD telephone and voice mail
 Complimentary local phone calls
 Secure key-card access
 Personal digital safe
 24-hour in-room dining
 Daily turn-down service
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8) Junior Suite: 04 Price starting from USD 260/night.
9) Executive Suite: 10* Price starting from USD 310/nigh
10) Bengali Suite: 03* Price starting from USD 410/night.
11) International Suite: 1* Price starting from USD 610/night.
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CHAPTER - 07 MEETING & FUNCTIONAL ROOMS
Whether guests are holding an intimate dinner party or an important Conference, Choose
from selection of versatile venues that accommodate between 70 to 700 guests for any
occasion. Enjoy an unforgettable event experience, as our team of event Professional ensures
a successful & seam less one.
DIMENSION AND CAPACITY
VENUE Area(m2
) Ceiling(m) Indoor/outdoor Classroom Banquet Cocktail Boardroom U-
shape
Theater Roundtable
Grand
Ballroom
780 06 indoor 400 600 1000 120 140 1200 800
Chitra 88 03 indoor 35 35 40 25 30 50 32
Meghna 131 03 indoor 50 70 80 40 40 100 70
Surma 125 03 indoor 60 80 100 35 40 125 80
Titas 43 03 indoor 20 20 20 20 20 35 20
Nirala 67 03 indoor NA NA NA 20 NA NA NA
Oasis 1400 NA Outdoor NA 1000 1500 NA NA 3000 1000
Convention: 1 metre – 3.28 feet. 1 square metre – 10.76 square feet
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Meeting Space View Capacity Chart
Meeting Room Space - 1,300 Sq. Mtr.
Number of Meeting Rooms - 08
Largest Meeting Room - 780 Sq. Mtr.
Second Largest Meeting Room - 131 Sq. Mtr
7.1 Grand Ballroom
Create the perfect backdrop for your wedding at Pan Pacific Sonargaon Dhaka‟s Grand
Ballroom. Be chauffeured right up to the red carpet of the ballroom for an impressive
entrance in front of guests.
Venue Summary
From elaborate wedding banquets to intimate cocktail parties, this lush ballroom lends a
sense of grandeur to your special day. Photo Courtesy – (PPSD) Ball room Dinner Setup
Room Details
Seating Capacity
 Banquet600 Guests
 Boardroom120 Guests
 Classroom400 Guests
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 Cocktail1000 Guests
 Theatre1200 Guests
 U Shape140 Guests
Maximum Occupancy - Up to 1,200 Guests
Room Feature
Room Area 780 sqm & Most common is Seminar & Wedding (Ballroom price BDT 500,000),
Menu price as per choice.
Dimensions 37 x 21m m
Ceiling Height 6 m & Price Starting from USD40. Photo Courtesy - BALLROOM - Wedding
Setup 2 (Stage)
Photo Courtesy: Ballroom wedding setup & BALLROOM 1 - U Shape with Partition (Two Rows)
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |42
© F A Z L E A A L L A H I E ® – Date 13/04/2017
7.2 Chitra
This hall is used for the Training Sessions mostly of group discussions & Educational
purposes. Suitable for – Training, Classroom setup & Seminar etc.
7.3 Meghna: This is more than Shurma Size. Complete with a spiral staircase and reception
area, this 131sqm space provides an idyllic backdrop for any occasion
7.4 Surma
In Surma the Banquet‟s Capacity is 80 People & each table can sitting 8-10 persons & 11/2
to
2 Sq per person‟s distances.
Venue Summary
Celebrate your special occasion set against large windows overlooking impressive views,
lush furnishings and a unique spiral staircase.
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |43
© F A Z L E A A L L A H I E ® – Date 13/04/2017
7.5 Titas
7.6 Nirala: Suitable for the The biggest Board of Directors Meetings with Food Services.
7.7 Oasis: Natural Open sky site scenery with Green Oasis Landscapes & highly Expensive
outdoor Venue for the Large Annual General Meetings or Weddings.
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |44
© F A Z L E A A L L A H I E ® – Date 13/04/2017
7.8 Ciao Bistro: This Venue Presently not uses any Operational purposes but it was a former
Favourite Italian Restaurants once upon a time. But, Special Demand the venue may
redecorate as per Company & Management Decisions.
7.9 MICE Operation Price Rates of Functional Venues:
The Major Venues Rates; those are describe as follows –
Grand Ball Room – Banquet Setup‟s One day Event Cost is 05 lakh Taka
- Exhibitions for 10-12 lakh for one to three days
Oasis - Outdoor Venue cost is 10-50 lakh for One day (AGM/Cocktail/Receptions)
7.10 Cancellation Policy
The following charges will apply should the reservation / event is cancelled /shifted:
It depends on management decision. Our general policy is given below
CANCELLATION CHARGES:
The following charges will apply should the reservation / event is canceled /shifted:
Within 90 days of event date: 50% Published Room Rent
Within 60 days of event date: 100% Published Room Rent
Within 30 days of event date: 100% Published Room Rent+50% of total food price
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |45
© F A Z L E A A L L A H I E ® – Date 13/04/2017
8. AUDIO VISUAL REQUIREMENTS & PRICES
Equipments charges
LCD Projector with screen@ Tk.10, 000/ per set per day
Laptop @ Tk.6000/- per set per day
Table microphone @ Tk.2000/- per piece per day
Cordless Microphone @ Tk.2000/- per piece per day
Delegate microphone @ Tk.2000/- per piece per day (If any)
Flip Chart with Paper and Marker @ Tk.5000/- per set per day (If any)
Internet Connection (Wi-Fi) @ Tk.2000/- per set per day (If any)
One Cordless and One Table Microphone from hotel on complimentary basis
Pan, Pen and Candies for Participants from hotel on complimentary basis
Podium & stage from the hotel on complimentary basis
Seminar sound system from the hotel on complimentary basis
Amplifier: Toshiba Brand
Sound Mixer Mackie Brand
Delegate Microphone, Cordless, Table Microphone: Shure Brand
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |46
© F A Z L E A A L L A H I E ® – Date 13/04/2017
9. SALES & MARKETING, BUDGETS, PROFIT
Hotel is a highly demand Tourist Product where Travelers are Enjoy the Every moments &
they carry the good memory of the Service Industry & it is Intangible.
Every Hotel Brand & Property has Targeting goal setting for each year Prospects & brand
value to the Customers. Pan Pacific Sonargaon Dhaka has yearly budgeting for their Market
Target. According to Relevant Sources, Yearly Specially First year of the Month the Estimate
Goal is Maximum 60 lakh from Food & Beverage Department. Moreover, Pan Pacific has
Major Earning sources from MICE Management maximum 50% of Targeting Earning come
from the Major 08 Venues Selling & Rent for each Year & Others 50% Profit Probably Come
to Room Selling, Pool Café, Jharna Grill, Aromaz, Café Bazar, Balcony Bar, Health Club,
Spa & Other like Lobby Lounge, Pacific Club, Shopping Arcade where Discover a retail
haven that will delight your inner shopper.
The Sales & Marketing Professional Personnel‟s are follows the Property‟s Strategy to
successfully complete the Final Target & reach the new level of world best Hospitality &
with its unique dimension.
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |47
© F A Z L E A A L L A H I E ® – Date 13/04/2017
10. GUESTS REVIEWS
“Oldest and the bestest five star in Dhaka” Reviewed 4 days ago
Oldest and the bestest five star in Dhaka Love their pool side the most and their buffet items
are worth to try with your family and loved ones. The taste of their buffet will never upset
you for guaranteed.
“Pool Cafe Food was absolutely mortifying!”
Reviewed 5 days ago, NEW via mobile
This is a review of the Pool Cafe. I must say the food quality here has substantially
deteriorated. I have been there a few times earlier but this time the food was especially bad.
We had ordered Greek salad, beef tacos, and an all American burger and I must say all of
them have been a complete disappointment. The tacos were not even proper tacos and smelt
of oil. The beef fillings were really bland and insipid. The Greek salad was too salty and the
cheeses were not even up to the mark. The American burger that one of my boys had, I must
say is very forgetful and nothing to write about. It was absolute waste of time and money.
Really disappointing.
The only bright sides of the whole experience were the waiters who were very lively and tried
their best to manage and serve. Kudos to them!
Stayed April 2017, traveled with family
M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |48
© F A Z L E A A L L A H I E ® – Date 13/04/2017
CONCLUSION
Pan Pacific Sonargaon is an iconic 5 Star Hotel of Bangladesh since 1981. It has Largest
History which is side by side connected with Bangladeshi Hospitality Industry Still. Brand
Pan Pacific Palm Logo Still a History for Bangladesh & Global Hotel Alliance (GHA) since
2007 & Same Year UOL group Fully Acquired the Branded Global Chain Hotel. Today‟s
global Prospects Pan Pacific Sonargaon Dhaka carried the global prestigious brand value with
its charming brand image to forward 21st
Century‟s World Hospitality in the Rim Asian
Country.
==================THANKS TO MY AUDIENCES =============

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MICE Operation at The Pan Pacific Sonargaon Dhaka

  • 1. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |1 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CHAPTER - 01 INTRODUCTION 1.1 About The Pan Pacific Sonargaon Dhaka Hotel is a luxurious No.1 International Hotel. Prestigious 5 star Dhaka hotel situated in the heart of central Dhaka close to the Diplomatic Zone and commercial district. It is close to Motijheel Commercial Area, Gulshan, Baridhara, Parliament House & the Prime Minister‟s Office. 1.2 Location Address: Pan Pacific Sonargaon Dhaka 107 Kazi Nazrul Islam Avenue, Dhaka 1215, Bangladesh T: +880 2 5502 8008, +880 2 912 8008 | F: +880 2 913 8184 | Mobile: +8801713382638 | E: fbservice.dac@panpacific.com
  • 2. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |2 © F A Z L E A A L L A H I E ® – Date 13/04/2017 1.3 History The Dhaka Hotel is built in Year of 1981 under of State Owned Ministry of Civil Aviations (MOCA). It is the World's Largest Alliance of Independent Hotel Groups. The Trademark Name "Pan Pacific". 1.4 Pacific Rim Region Pan Pacific Hotels & Resorts Is A Leading Brand In Asia And The Pacific Rim. It Operate 22 Hotels In 12 More Countries In The Pacific Rim Region. Australia Bangladesh China Indonesia Myanmar Philippines Singapore Thailand Vietnam North America Canada & United State
  • 3. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |3 © F A Z L E A A L L A H I E ® – Date 13/04/2017 1.5 Brand Name & Marketing In 1975 Tokyu Hotels International (Tokyu Group) Established Its Marketing Identity & Sales Network & Brand Name by – “Pan Pacific”. 1.6 Emerald Management Company & Merge In 1983 Tokyu Hotels International Established The Emerald Management Company. In 1989 Tokyu Hotels International & EMC Merged to become Pan Pacific Hotels & Resort at the same Year Travelers„s Palm Logo is Use for the Hotel Group. The First Pan Pacific Hotel was Established Sari Pan Pacific Jakarta Opened in 1976. 1.7 Founding Member of Global Hotel Alliance (GHA) In 2007 PPHR Become A Founding Member Of The “Global Hotel Alliance “ (GHA) The World‟s Largest Alliance Of Independent Hotel Brands Across 78 More Countries.
  • 4. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |4 © F A Z L E A A L L A H I E ® – Date 13/04/2017 1.8 UOL Group Limited In 2007 UOL Group Limited acquires (fully) Pan Pacific Hotels & Resorts from Tokyu Group & Renamed Pan Pacific Hotels Group. Headquarter is Singapore. The “PPHR” is a Subsidiary of UOL Group Limited. It has more than 30 Luxury Hotels, Resorts & Services across Asia. The “PPHR” is a Subsidiary of UOL Group Limited. It has more than 30 Luxury Hotels, Resorts & Services Across Asia CHAPTER - 02 KEY FEATURES 2.1 Key Highlights Type - Hotel Brand - Pan Pacific Hotels and Resorts Ratings – 4.5 (Now 3.5 above) Distance from Airport - 14 Kilometers Establish Year Built - 1981 Number of Total Rooms - 277 Number of Meeting Rooms - 8 Operated by – Pan Pacific Management Property Owned / Owner – Ministry of Civil Aviations (MOCA)
  • 5. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |5 © F A Z L E A A L L A H I E ® – Date 13/04/2017 2.2 Lobby & Receptions By inspired by the vibrancy surrounding Exquisite 5 Star Accommodation in Dhaka. Our luxurious retreat offers a Calming respite from the hustle & bustle of downtown Dhaka, Where contemporary comforts will refresh your senses. Seating Capacity120 at Ground Level 2.3 Facilities / What they offer Internet access  Free Wi-Fi in all rooms  Wi-Fi in public areas Getting around  Airport transfer  Rental car  Taxi service  Car park  Shuttle service
  • 6. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |6 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Things to do, ways to relax  Fitness center  Sauna  Swimming pool [outdoor]  Garden  Spa  Table tennis  Hot tub  Steamroom  Ticket service  Massage  Swimming pool [indoor]  Tours Dining, drinking, and snacking  Bar  Convenience stores  Restaurants  BBQ facilities  Poolside bar  Room service  Coffee shop  Restaurant [halal]  Room service [24-hour] Services and conveniences  Cash withdrawal  Infirmary  Salon  Concierge
  • 7. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |7 © F A Z L E A A L L A H I E ® – Date 13/04/2017  Laundry service  Shops  Daily housekeeping  Library  Smoking area  Dry cleaning  Luggage storage  Gift/souvenir shop  Safety deposit boxes For the kids  Babysitting service  Playground  Family room  Swimming pool [kids] Access  Check-in/check-out [express]  Elevator  Pets allowed  Check-in/check-out [private]  Facilities for disabled guests  Security [24-hour]  Check-in [24-hour]  Front desk [24-hour]  Wheelchair accessible
  • 8. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |8 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CHAPTER – 03 RESTAURANTS 3.1 Café Bazar Buffet Spread of gastronomic treats from all over the globe. Offers Breakfast / Lunch / Dinner & Total 130- 140 Guests Setup Capacity in this Restaurant. Cuisine Type Local , Continental Attire Smart Casual Sitting Capacity 120-140 Location Lobby Level Opening Hours Breakfast - 6:30am to 10:30am Lunch - 12:30pm to 3:30pm Dinner - 6:30pm to 12:00pm Signature Dishes:  Flavoured Chicken or Kacchi Briyani  Prawn Massala  Mutton Shahi Qurma
  • 9. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |9 © F A Z L E A A L L A H I E ® – Date 13/04/2017 A LA CARTE MENU
  • 10. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |10 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Starters An imported combination of camembert, edam, mozzarella, emmental and brie cheese board with toasted sliced french baguette and fresh seasonal fruit A true delight that only Bangladesh can offer in the world! Sweet water hilsa fish served on toast points accented with roasted pepper, raw red onion rings and horseradish rémoulade sauce Smile and Say Cheese Tk. 1200 Smoked Padma ‘Hilsa’ Tk. 900 Vietnamese Roll Tk. 1000 Chilled vietnamese style roast chicken and prawn wrapped in hand rolled rice paper served with spicy nuoc cham sauce Crunchy Dhaka Wrap Tk. 850 Marinated tandoori chicken with crisp vegetable Wrapped in roti bread with bengali sauce on the sides Paneer Pakoras Tk. 850 Homemade fresh cheese deep fried served with mango chutney Prawn Toast Tk. 1050 Lightly deep fried prawn toast served with thai chili sauce Fried Spring Roll Tk. 800 Sliced chicken, sweet water prawns and garden fresh vegetable deep fried served with spicy chili sauce
  • 11. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |11 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Pacific Cuisine embraces recipes and cultural influences from around the Pacific Rim. Whether it is chili and ginger from Southeast Asia, palm sugar from the jungles of Indonesia, Vietnamese prawns, Canadian salmon, Singapore crab or Australian beef, our Pacific-inspired cuisine embraces the best of the region. Starters An imported combination of camembert, edam, mozzarella, emmental and brie cheese board with toasted sliced french baguette and fresh seasonal fruit Smoked Padma ‘Hilsa’ Tk. 900 A true delight that only Bangladesh can offer in the world! Sweet water hilsa fish served on toast points accented with roasted pepper, raw red onion rings and horseradish rémoulade sauce All prices are inclusive of 12.5% service charge and applicable VAT Smile and Say Cheese Tk. 1200 Vietnamese Roll Tk. 1000 Chilled vietnamese style roast chicken and prawn wrapped in hand rolled rice paper served with spicy nuoc cham sauce Crunchy Dhaka Wrap Tk. 850 Marinated tandoori chicken with crisp vegetable Wrapped in roti bread with bengali sauce on the sides Paneer Pakoras Tk. 850 Homemade fresh cheese deep fried served with mango chutney Prawn Toast Tk. 1050 Lightly deep fried prawn toast served with thai chili sauce Fried Spring Roll Tk. 800 Sliced chicken, sweet water prawns and garden fresh vegetable deep fried served with spicy chili sauce
  • 12. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |12 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Noodles and Soups Wonton Noodle Soup Tk. 850 Flavored with diced grilled chicken, shrimp dumplings, shallots, Bok choy, fresh ginger and leek With your choice of glass noodles or thick wheat noodles Singapore Laksa – World Famous! Tk. 850 Large spicy prawn soup prepared with coconut milk, quails egg fresh garlic, bean curd, lemongrass and green chili Vietnamese Beef Noodle Soup Tk. 850 Reduced beef consommé infused with hoi sin, bean sprouts and spring onions Chicken Hot Pot Tk. 850 Served with chicken stock, noodles, mushroom, tofu, cabbage and spring onion Chicken Corn Soup Tk. 600 A hearty soup for productive day! Served with green chili vinegar and coriander leaves Cream or Clear Vegetable Soup Tk. 600 A delight for vegetarians! Beef / Chicken Consomme Tk. 600 slowly reduced stock ensuing in a delicious, balanced flavor Thick Homemade Soups Tk. 600 Your selection of either cream of tomato, mushroom or heavy lentil soups
  • 13. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |13 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Café Bazar Breakfast Menu Continental Breakfast Tk. 1100 Your choice of fruit juice and sliced fresh fruit platter selection of croissant, toasted bread or danish pastry served with butter, jam, marmalade herbal tea or freshly brewed coffee or milk American Breakfast Tk. 1250 Your choice of fruit juice and sliced fresh fruit platter two farm eggs served your style with beef or chicken sausage selection of croissant, toasted bread or danish pastry served with butter, jam, marmalade herbal tea or freshly brewed coffee or milk Bangladeshi Breakfast Tk. 1250 Choice of fruit juice and seasonal local sliced fruit platter spicy omelet with farm fresh herbs and spices served with parata, vegetable bhaji, curry, halua homemade plain yoghurt herbal tea or freshly brewed coffee or milk Fitness Club Breakfast (150 Calories) Tk. 1000 Fresh colorful platter of selected garden fresh seasonal fruits wheat toast points with sweet or sour yoghurt Healthy Choice Tk. 1250 Bran, muesli, rice crispy, corn flakes, hot oatmeal served with toppings of seasonal fresh fruits or farm fresh yoghurt and brown sugar with either whole, low fat or soy milk Plank Salmon Tk. 1650 Salmon fillet cooked on a cedar plank set on charcoal flavored with maple syrup and mustard served with mashed potato and garden fresh vegetables
  • 14. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |14 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3.2 Jharna Grill Savour delicacies from our signature restaurant, Jharna Grill at Pan Pacific Sonargaon Dhaka, with choice cuts of meat and the freshest selection from the sea. Signature Restaurant serves the Grill seafood‟s & meats along with Traditional Japanese Cuisine. Seating Capacity 36+ Signature Dishes:  Steak  Grilled Salmon Japanese Bento Box  North Atlantic Salmon Fillet
  • 15. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |15 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3.3 Jharna Set Menus for Lunch/ Dinner APPETIZER Wood Smoked Chicken and Vegetable Salad Served with chef‟s garnish SOUP Cream of Mushroom Soup Served with Homemade Breads and Butter MAIN COURSE Mixed Grill (01 Pc Grilled Chicken, 01 Pc Grilled Tiger Prawn, 01 Pc Imported Lamb Chop) Served with Oriental Fried Rice & Boiled Vegetables DESSERT Sliced Fresh Fruit & Baked Cheese Cake with Blackberry Sauce Tea and Freshly Brewed Coffee Price: Tk.4251.20++ or Tk.5500/- inclusive of all taxes per person Beverage: Bottle water, soft Drinks, Fresh Juice & Hard Drinks will be charged as per consumption basis at Restaurant Price
  • 16. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |16 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Set Menu for Lunch/ Dinner APPETIZER Smoked Salmon Served with Traditional Garnish SOUP French Onion Soup Served with Homemade Breads and Butter MAIN COURSE Grilled Sirloin Steak with Mushroom Sauce Served With Douche Potato and Mixed Vegetables DESSERT Tiramisu Cake and Sliced Fresh Fruits Tea and Freshly Brewed Coffee Price:Tk.4637.68++ or Tk.6000/- inclusive of all taxes per person Beverage: Bottle water, soft Drinks, Fresh Juice & Hard Drinks will be charged as per consumption basis at Restaurant Price
  • 17. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |17 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Set Menu for Lunch/ Dinner APPETIZER Prawn Cocktail with Cocktail Sauce Served with Traditional Garnish SOUP Cream of Broccoli Soup Served with Homemade Breads and Butter MAIN COURSE Prime T-bone steak with Mushroom Sauce Served With Douche Potato and Mixed Vegetables DESSERT Chocolate Fudge Cake with Chocolate Sauce & Sliced Fresh Fruits Tea and Freshly Brewed Coffee Price: Tk.6570++ or Tk.8500/- inclusive of all taxes per person Beverage: Bottle water, soft Drinks, Fresh Juice & Hard Drinks will be charged as per consumption basis at Restaurant Price
  • 18. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |18 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3.4 Jharna Lunch Menus
  • 19. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |19 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 20. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |20 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 21. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |21 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 22. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |22 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3.5 Jharna Dinner Menu
  • 23. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |23 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 24. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |24 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 25. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |25 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 26. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |26 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 27. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |27 © F A Z L E A A L L A H I E ® – Date 13/04/2017
  • 28. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |28 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3.6 TAKE AWAY BOX MENU REGULAR BOX Fresh Apple (01 Pc) Boiled Egg (01 Pc) Fruit Cake (01 Pc) Chicken Sandwich (01 Pc) Canned Soft Drinks (01 small can) Price @ Tk.1,500.00 gross per box inclusive of all taxes STANDARD BOX Grilled Chicken (01 Pc) Nan Half (01 Pc) Fresh Apple (01 Pc) Butter cake (01 Pc) Small Bottle Water (01 bottle) Price @ Tk.2,000.00 gross per box inclusive of all taxes DELUXE BOX Chicken Dopiaza Sauté Vegetable Chinese Style Oriental Fried Rice Wrapped Sandes (01pc) Small Bottle Water (01 bottle) Price @ Tk.2,200.00 gross per box inclusive of all taxes All prices are inclusive of 12.5% Service Charge & Applicable VAT
  • 29. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |29 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3.7 Pool Café Menu Starters Prawn Toast TK. 1050/- Deep fried prawn minced & marinated with chopped onion, chili, coriander, fish sauce, egg served with thai chili sauce Popcorn Chicken TK. 950/- Boneless chicken marinated with egg, milk, flour, garlic, pepper, paprika, honey served with tartar sauce Spicy Buffalo Lollipop Wings TK. 950/- Chicken wings marinated with ginger, garlic, worcester sauce, corn flour, black pepper, red chili powder served with chili sauce Salads,Soups and Pizzas Nicoise Salad Tk. 950/- Bread bowl of tomatoes, green beans, black olives, tuna, hard-cooked eggs, herbs, with dressing of olive oil and garlic
  • 30. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |30 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Greek Salad Tk. 950/- Served in bread bowl a mixture of tomatoes, cucumbers, romaine, onions, olives, feta, oregano and vinaigrette Cheddar Cheese Cobb Salad Tk. 950/- Roasted chicken, tomato, mushroom, long bean, red and green capsicum and cheddar cheese Grilled Chicken and Papaya Salad Tk. 950/- Thai style green papaya salad on sliced grilled chicken with citrus soy dressing on top Asian Chicken Salad Tk. 950/- Napa cabbage or lettuce, chicken, spicy cashews, straw mushroom with sesame peanut dressing served in bread bowl Black and Blue Steak Salad Tk. 1450/- Lettuce salad mixed black & blue sirloin steak with creamy blue cheese dressing on top served in a platte Signature Dishes:  Assorted Barbeque  Chicken Tikka  Fish and Chips Cuisine Type Barbeque Attire - Smart Casual Seating Capacity 32* Location Poolside Opening Hours 9:00 am to 10:30pm All prices are inclusive of 12.5% service charge and applicable VAT
  • 31. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |31 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CHAPTER – 04 BALCONY BAR Attire Smart Casual Seating Capacity 120* Location Level Two Mezzanine Opening Hours Saturday to Thursday - 6:00pm to 1:00am Specially Applied As Meeting Room for Friday Expect Sat-Thus day in Week!
  • 32. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |32 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CHAPTER -05 HEALTH CLUB Whether you desire a refreshing workout, a relaxing steam bath or a dip in the Jacuzzi, our Health Club is fully equipped to invigorate your senses. Location Courtyard Wing Opening Hours 6:00am to 11:00pm Services & Facilities  Fully-equipped gymnasium  Steam bath  Sauna  Separate indoor Jacuzzi for men and women  Outdoor & indoor Jacuzzi  Body massage  Swimming pool  Kids Swimming pool  Swimming lesson  Message Service  Pool Café 5.1 Health Club Membership Information A member can enjoy  Health club - Swimming Pool  Jacuzzi - Sauna  Steam - 25% discount on Massage Service
  • 33. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |33 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Membership Type 1 Year 06 Months Monthly Single (Adult) 1,55,000/- 1,00,000/- 25,000/- Couple 1,95,000/- 1,50,000/- 40,000/- Kids (6 to 16 Years) 1,10,000/- 75,000/- 20,000/- Cancellation / Termination:  Once confirmed, membership cannot be canceled & paid money is non-refundable  It is mandatory for al l the members & their invitees to follow the club & hotel rules, violation of which may cause cancellation of membership without any compensation.
  • 34. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |34 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CHAPTER – 6 ACCOMMODATIONS The hotel offers a choice of 277 suites and hotel rooms in Dhaka that marry old-world charm and contemporary sophistication. Whether you are travelling on business or for pleasure, your every need is catered for. Wired and Wireless Internet access and state-of-the-art entertainment systems are standard features in all of our rooms and suites. 6.1 Room Types (277 Rooms) 1) Standard: 05* Key facts Hotel size  This hotel has 277 rooms  This hotel is arranged over 8 floors Arriving/leaving  Check-in time 1 PM-3 PM  Check-out time is noon  Express check-out 24-hour airport shuttle service is available. Contact the property in advance to get details. Required at check in  Credit card or cash deposit required  Government-issued photo ID required Price Rate: Price starting from USD 145/night
  • 35. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |35 © F A Z L E A A L L A H I E ® – Date 13/04/2017 All rooms come with the following amenities For Your Comfort  A choice of king-sized or twin beds  Executive writing table and stationery set  Bathrobe, slippers and hairdryer For Your Convenience  Wired high-speed Internet access  IDD telephone  Secure key-card access  Personal digital safe  24-hour in-room dining  Daily turn-down service For Guests Indulgence  Television with local and cable channels  Fully-stocked minibar  Complimentary bottled water  Daily newspaper We also provide other amenities on request 2) Deluxe King: 50 Price starting from USD 160/night
  • 36. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |36 © F A Z L E A A L L A H I E ® – Date 13/04/2017 3) Deluxe Twin: 46 - Price starting from USD 160+50/nigh 4) Premier King: 65 Price starting from USD 190/night 5) Premier Twin: 28 Price starting from USD 190+50/night
  • 37. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |37 © F A Z L E A A L L A H I E ® – Date 13/04/2017 6) Pacific King: 39* Price starting from USD 170/night. 7) Pacific Twin: 26* These 28sqm (302sq-ft) guestrooms feature twin beds, contemporary furnishings, wired Internet connectivity and access to Pacific Club privileges. Price starting from USD 170+50/night. In-Room Amenities For Comfort  Twin beds  Executive writing table and stationery set  Walk-in wardrobe  Ensuite bathroom  Bathrobe, slippers and hairdryer For Convenience  Wired and wireless high-speed Internet access  IDD telephone and voice mail  Complimentary local phone calls  Secure key-card access  Personal digital safe  24-hour in-room dining  Daily turn-down service
  • 38. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |38 © F A Z L E A A L L A H I E ® – Date 13/04/2017 8) Junior Suite: 04 Price starting from USD 260/night. 9) Executive Suite: 10* Price starting from USD 310/nigh 10) Bengali Suite: 03* Price starting from USD 410/night. 11) International Suite: 1* Price starting from USD 610/night.
  • 39. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |39 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CHAPTER - 07 MEETING & FUNCTIONAL ROOMS Whether guests are holding an intimate dinner party or an important Conference, Choose from selection of versatile venues that accommodate between 70 to 700 guests for any occasion. Enjoy an unforgettable event experience, as our team of event Professional ensures a successful & seam less one. DIMENSION AND CAPACITY VENUE Area(m2 ) Ceiling(m) Indoor/outdoor Classroom Banquet Cocktail Boardroom U- shape Theater Roundtable Grand Ballroom 780 06 indoor 400 600 1000 120 140 1200 800 Chitra 88 03 indoor 35 35 40 25 30 50 32 Meghna 131 03 indoor 50 70 80 40 40 100 70 Surma 125 03 indoor 60 80 100 35 40 125 80 Titas 43 03 indoor 20 20 20 20 20 35 20 Nirala 67 03 indoor NA NA NA 20 NA NA NA Oasis 1400 NA Outdoor NA 1000 1500 NA NA 3000 1000 Convention: 1 metre – 3.28 feet. 1 square metre – 10.76 square feet
  • 40. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |40 © F A Z L E A A L L A H I E ® – Date 13/04/2017 Meeting Space View Capacity Chart Meeting Room Space - 1,300 Sq. Mtr. Number of Meeting Rooms - 08 Largest Meeting Room - 780 Sq. Mtr. Second Largest Meeting Room - 131 Sq. Mtr 7.1 Grand Ballroom Create the perfect backdrop for your wedding at Pan Pacific Sonargaon Dhaka‟s Grand Ballroom. Be chauffeured right up to the red carpet of the ballroom for an impressive entrance in front of guests. Venue Summary From elaborate wedding banquets to intimate cocktail parties, this lush ballroom lends a sense of grandeur to your special day. Photo Courtesy – (PPSD) Ball room Dinner Setup Room Details Seating Capacity  Banquet600 Guests  Boardroom120 Guests  Classroom400 Guests
  • 41. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |41 © F A Z L E A A L L A H I E ® – Date 13/04/2017  Cocktail1000 Guests  Theatre1200 Guests  U Shape140 Guests Maximum Occupancy - Up to 1,200 Guests Room Feature Room Area 780 sqm & Most common is Seminar & Wedding (Ballroom price BDT 500,000), Menu price as per choice. Dimensions 37 x 21m m Ceiling Height 6 m & Price Starting from USD40. Photo Courtesy - BALLROOM - Wedding Setup 2 (Stage) Photo Courtesy: Ballroom wedding setup & BALLROOM 1 - U Shape with Partition (Two Rows)
  • 42. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |42 © F A Z L E A A L L A H I E ® – Date 13/04/2017 7.2 Chitra This hall is used for the Training Sessions mostly of group discussions & Educational purposes. Suitable for – Training, Classroom setup & Seminar etc. 7.3 Meghna: This is more than Shurma Size. Complete with a spiral staircase and reception area, this 131sqm space provides an idyllic backdrop for any occasion 7.4 Surma In Surma the Banquet‟s Capacity is 80 People & each table can sitting 8-10 persons & 11/2 to 2 Sq per person‟s distances. Venue Summary Celebrate your special occasion set against large windows overlooking impressive views, lush furnishings and a unique spiral staircase.
  • 43. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |43 © F A Z L E A A L L A H I E ® – Date 13/04/2017 7.5 Titas 7.6 Nirala: Suitable for the The biggest Board of Directors Meetings with Food Services. 7.7 Oasis: Natural Open sky site scenery with Green Oasis Landscapes & highly Expensive outdoor Venue for the Large Annual General Meetings or Weddings.
  • 44. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |44 © F A Z L E A A L L A H I E ® – Date 13/04/2017 7.8 Ciao Bistro: This Venue Presently not uses any Operational purposes but it was a former Favourite Italian Restaurants once upon a time. But, Special Demand the venue may redecorate as per Company & Management Decisions. 7.9 MICE Operation Price Rates of Functional Venues: The Major Venues Rates; those are describe as follows – Grand Ball Room – Banquet Setup‟s One day Event Cost is 05 lakh Taka - Exhibitions for 10-12 lakh for one to three days Oasis - Outdoor Venue cost is 10-50 lakh for One day (AGM/Cocktail/Receptions) 7.10 Cancellation Policy The following charges will apply should the reservation / event is cancelled /shifted: It depends on management decision. Our general policy is given below CANCELLATION CHARGES: The following charges will apply should the reservation / event is canceled /shifted: Within 90 days of event date: 50% Published Room Rent Within 60 days of event date: 100% Published Room Rent Within 30 days of event date: 100% Published Room Rent+50% of total food price
  • 45. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |45 © F A Z L E A A L L A H I E ® – Date 13/04/2017 8. AUDIO VISUAL REQUIREMENTS & PRICES Equipments charges LCD Projector with screen@ Tk.10, 000/ per set per day Laptop @ Tk.6000/- per set per day Table microphone @ Tk.2000/- per piece per day Cordless Microphone @ Tk.2000/- per piece per day Delegate microphone @ Tk.2000/- per piece per day (If any) Flip Chart with Paper and Marker @ Tk.5000/- per set per day (If any) Internet Connection (Wi-Fi) @ Tk.2000/- per set per day (If any) One Cordless and One Table Microphone from hotel on complimentary basis Pan, Pen and Candies for Participants from hotel on complimentary basis Podium & stage from the hotel on complimentary basis Seminar sound system from the hotel on complimentary basis Amplifier: Toshiba Brand Sound Mixer Mackie Brand Delegate Microphone, Cordless, Table Microphone: Shure Brand
  • 46. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |46 © F A Z L E A A L L A H I E ® – Date 13/04/2017 9. SALES & MARKETING, BUDGETS, PROFIT Hotel is a highly demand Tourist Product where Travelers are Enjoy the Every moments & they carry the good memory of the Service Industry & it is Intangible. Every Hotel Brand & Property has Targeting goal setting for each year Prospects & brand value to the Customers. Pan Pacific Sonargaon Dhaka has yearly budgeting for their Market Target. According to Relevant Sources, Yearly Specially First year of the Month the Estimate Goal is Maximum 60 lakh from Food & Beverage Department. Moreover, Pan Pacific has Major Earning sources from MICE Management maximum 50% of Targeting Earning come from the Major 08 Venues Selling & Rent for each Year & Others 50% Profit Probably Come to Room Selling, Pool Café, Jharna Grill, Aromaz, Café Bazar, Balcony Bar, Health Club, Spa & Other like Lobby Lounge, Pacific Club, Shopping Arcade where Discover a retail haven that will delight your inner shopper. The Sales & Marketing Professional Personnel‟s are follows the Property‟s Strategy to successfully complete the Final Target & reach the new level of world best Hospitality & with its unique dimension.
  • 47. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |47 © F A Z L E A A L L A H I E ® – Date 13/04/2017 10. GUESTS REVIEWS “Oldest and the bestest five star in Dhaka” Reviewed 4 days ago Oldest and the bestest five star in Dhaka Love their pool side the most and their buffet items are worth to try with your family and loved ones. The taste of their buffet will never upset you for guaranteed. “Pool Cafe Food was absolutely mortifying!” Reviewed 5 days ago, NEW via mobile This is a review of the Pool Cafe. I must say the food quality here has substantially deteriorated. I have been there a few times earlier but this time the food was especially bad. We had ordered Greek salad, beef tacos, and an all American burger and I must say all of them have been a complete disappointment. The tacos were not even proper tacos and smelt of oil. The beef fillings were really bland and insipid. The Greek salad was too salty and the cheeses were not even up to the mark. The American burger that one of my boys had, I must say is very forgetful and nothing to write about. It was absolute waste of time and money. Really disappointing. The only bright sides of the whole experience were the waiters who were very lively and tried their best to manage and serve. Kudos to them! Stayed April 2017, traveled with family
  • 48. M I C E Operation at The Pan Pacific Sonargaon Dhaka P a g e |48 © F A Z L E A A L L A H I E ® – Date 13/04/2017 CONCLUSION Pan Pacific Sonargaon is an iconic 5 Star Hotel of Bangladesh since 1981. It has Largest History which is side by side connected with Bangladeshi Hospitality Industry Still. Brand Pan Pacific Palm Logo Still a History for Bangladesh & Global Hotel Alliance (GHA) since 2007 & Same Year UOL group Fully Acquired the Branded Global Chain Hotel. Today‟s global Prospects Pan Pacific Sonargaon Dhaka carried the global prestigious brand value with its charming brand image to forward 21st Century‟s World Hospitality in the Rim Asian Country. ==================THANKS TO MY AUDIENCES =============