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DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 1
20 Techniques to Double Your
Revenue in Six Months
October 16, 2013
WITH FEATURED GUEST
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 2
We help great brands sell more online.
Nice to meet you.
INTRODUCTION
Hi. We’re Corra.
3
INTRODUCTION
Who We’ve Worked With
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 4
We help your shoppers find what they want.
When they want it.
Wherever they are looking.
Nice to meet you too.
INTRODUCTION
Hi. We’re MyBuys.
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 5
Specific. Actionable. Measurable.
If it’s not measurable, it’s not a goal. It’s a wish.
INTRODUCTION
Double Your Revenue
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 6
Traffic
Conversion
Average Order Value
Repurchase
INTRODUCTION
Double Your Revenue
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 7
Traffic
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 8
Benchmark – A reference point used to
evaluate performance
TRAFFIC
Technique 1: Benchmark
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 9
TRAFFIC
Technique 1: Benchmark
Channel Visits Orders Conversion AOV Revenue
Adwords (search) 10,000
11%
250
4.4%
2.5% $100 $25,0000
Adwords (content) 5,000
6%
100
1.8%
2.0% $100 $10,0000
Natural search 10,000
11%
250
4.4%
2.5% $100 $25,0000
Affiliates 20,000
22%
250
4.4%
1.3% $100 $25,0000
Social Media 15,000
17%
100
1.8%
0.7% $100 $10,0000
Direct Traffic 10,000
11%
2,500
44%
25.0% $100 $250,0000
Email 15,000
17%
2,100
37%
14.0% $100 $210,0000
Shopping Engine 5,000
6%
100
1.8%
2.0% $100 $10,0000
Overall 90,000 5,650 6.3% $100 $565,000
Source: www.smartinsights.com
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 10
TRAFFIC
Technique 2: SEO Audit
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 11
TRAFFIC
Technique 2: SEO Audit
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 12
TRAFFIC
Technique 3: Integrate Checkout w/ Email
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 13
Shopper Alerts
• Provides 2.5x increases in CTR
• Adds 8% to total site revenue
Email Recommendations:
• Promotional, transactional, and
newsletter emails
TRAFFIC
Technique 4: Personalized Email
Offerings
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 14
TRAFFIC
Technique 5: Personalized Display Advertising
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 15
TRAFFIC
Technique 6: Modal Popups
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 16
TRAFFIC
Technique 6: Modal Popups
Pop-Up extension by AheadWorks
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 17
TRAFFIC
Technique 6: Modal Popups
Checkout Acquisition Modal Acquisition
14,000
New Email
Addresses
Can you spot where SmileyCookie launched its popup?
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 18
Conversion
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 19
CONVERSION
Technique 7: Create Urgency
Flash Sale!
• 29% off for Leap Day
• Four hours only
• Tremendous urgency
• Email demand gen.
188 orders.
714 products.
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 20
CONVERSION
Technique 7: Create Urgency
Reveal Quantities
to Prompt
Conversion
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 21
CONVERSION
Technique 8: A/B Testing
VisualWebsiteOptimizer
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 22
CONVERSION
Technique 8: A/B Testing
And the winner is…
41%
Increase In
Conversion
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 23
CONVERSION
Technique 9: Personalized Landing Page
35%
Increase In
Conversion
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 24
CONVERSION
Technique 10: Optimize for Mobile
“Skinny Ties Gets a 211% Bump in Mobile Sales With Its Responsive Design Site”
Internet Retailer May 2013
+77% on Desktop +211% on Mobile
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 25
CONVERSION
Technique 11: Optimize for Performance
1 second = 10% sales increase
Amazon.com
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 26
Average Order Value
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 27
AVERAGE ORDER VALUE
Technique 12: Merchandizing
Home Page
2.8% uplift
Category
Pages
5% uplift
Product
Pages
4.1% uplift
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 28
AVERAGE ORDER VALUE
Technique 12: Merchandizing
AOV Increase of $175
Per Transaction with
Suggestive Selling
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 29
AVERAGE ORDER VALUE
Technique 12: Merchandizing
11%
Increase in
Conversion
55%
Increase in
AOV
18.5%
Increase in
CTR
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 30
AVERAGE ORDER VALUE
Technique 13: Impulse at Checkout
Impulse Purchases
Available at Checkout
Increase AOV
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 31
AVERAGE ORDER VALUE
Technique 14: Promotions
• % OFF
• BOGO
• Flash Sales
• Free Shipping
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 32
Repurchase
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 33
REPURCHASE
Technique 15: Recycle Creative
“A Valentine’s Sale!”
Clicks – 3520 Conversions – 35
“Last day to receive in time for Valentine’s Day!”
Clicks – 610 Conversions – 13
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 34
REPURCHASE
Technique 16: Personalized Content
42
35%
Increase in
Conversion 60%
Increase in
Items
Purchased
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 35
REPURCHASE
Technique 17: Social Email
10%
Increase in
CTR 50%
Increase in
conversion
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 36
REPURCHASE
Technique 18: Request Review Emails
17%
Conversion
Rate
700%
Increase in
Product
Reviews
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 37
REPURCHASE
Technique 19: Abandonment Email
Day 5
Day 1 – No log-in required
9% Increase in
Average
Revenue
68% Don’t Have Cart Abandonment Solutions
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 38
REPURCHASE
Technique 19: Abandonment Email
16X More
Abandoners
Than Cart
90% Don’t Have Site
Abandonment Emails
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 39
REPURCHASE
Technique 20: Low Hanging Fruit
DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY & CONFIDENTIAL 40
Thank
You
Michael Harvey, Chief Operations Officer, Corra
michael@corra.com
www.corra.com
Tammy Wood, Business Development Manager, MyBuys
twood@mybuys.com
www.mybuys.com

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Magento Webinar: 20 Techniques to Double Your Revenue in Six Months

  • 1. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 1 20 Techniques to Double Your Revenue in Six Months October 16, 2013 WITH FEATURED GUEST
  • 2. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 2 We help great brands sell more online. Nice to meet you. INTRODUCTION Hi. We’re Corra.
  • 3. 3 INTRODUCTION Who We’ve Worked With DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION
  • 4. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 4 We help your shoppers find what they want. When they want it. Wherever they are looking. Nice to meet you too. INTRODUCTION Hi. We’re MyBuys.
  • 5. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 5 Specific. Actionable. Measurable. If it’s not measurable, it’s not a goal. It’s a wish. INTRODUCTION Double Your Revenue
  • 6. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 6 Traffic Conversion Average Order Value Repurchase INTRODUCTION Double Your Revenue
  • 7. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 7 Traffic
  • 8. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 8 Benchmark – A reference point used to evaluate performance TRAFFIC Technique 1: Benchmark
  • 9. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 9 TRAFFIC Technique 1: Benchmark Channel Visits Orders Conversion AOV Revenue Adwords (search) 10,000 11% 250 4.4% 2.5% $100 $25,0000 Adwords (content) 5,000 6% 100 1.8% 2.0% $100 $10,0000 Natural search 10,000 11% 250 4.4% 2.5% $100 $25,0000 Affiliates 20,000 22% 250 4.4% 1.3% $100 $25,0000 Social Media 15,000 17% 100 1.8% 0.7% $100 $10,0000 Direct Traffic 10,000 11% 2,500 44% 25.0% $100 $250,0000 Email 15,000 17% 2,100 37% 14.0% $100 $210,0000 Shopping Engine 5,000 6% 100 1.8% 2.0% $100 $10,0000 Overall 90,000 5,650 6.3% $100 $565,000 Source: www.smartinsights.com
  • 10. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 10 TRAFFIC Technique 2: SEO Audit
  • 11. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 11 TRAFFIC Technique 2: SEO Audit
  • 12. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 12 TRAFFIC Technique 3: Integrate Checkout w/ Email
  • 13. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 13 Shopper Alerts • Provides 2.5x increases in CTR • Adds 8% to total site revenue Email Recommendations: • Promotional, transactional, and newsletter emails TRAFFIC Technique 4: Personalized Email Offerings
  • 14. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 14 TRAFFIC Technique 5: Personalized Display Advertising
  • 15. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 15 TRAFFIC Technique 6: Modal Popups
  • 16. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 16 TRAFFIC Technique 6: Modal Popups Pop-Up extension by AheadWorks
  • 17. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 17 TRAFFIC Technique 6: Modal Popups Checkout Acquisition Modal Acquisition 14,000 New Email Addresses Can you spot where SmileyCookie launched its popup?
  • 18. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 18 Conversion
  • 19. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 19 CONVERSION Technique 7: Create Urgency Flash Sale! • 29% off for Leap Day • Four hours only • Tremendous urgency • Email demand gen. 188 orders. 714 products.
  • 20. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 20 CONVERSION Technique 7: Create Urgency Reveal Quantities to Prompt Conversion
  • 21. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 21 CONVERSION Technique 8: A/B Testing VisualWebsiteOptimizer
  • 22. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 22 CONVERSION Technique 8: A/B Testing And the winner is… 41% Increase In Conversion
  • 23. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 23 CONVERSION Technique 9: Personalized Landing Page 35% Increase In Conversion
  • 24. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 24 CONVERSION Technique 10: Optimize for Mobile “Skinny Ties Gets a 211% Bump in Mobile Sales With Its Responsive Design Site” Internet Retailer May 2013 +77% on Desktop +211% on Mobile
  • 25. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 25 CONVERSION Technique 11: Optimize for Performance 1 second = 10% sales increase Amazon.com
  • 26. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 26 Average Order Value
  • 27. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 27 AVERAGE ORDER VALUE Technique 12: Merchandizing Home Page 2.8% uplift Category Pages 5% uplift Product Pages 4.1% uplift
  • 28. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 28 AVERAGE ORDER VALUE Technique 12: Merchandizing AOV Increase of $175 Per Transaction with Suggestive Selling
  • 29. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 29 AVERAGE ORDER VALUE Technique 12: Merchandizing 11% Increase in Conversion 55% Increase in AOV 18.5% Increase in CTR
  • 30. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 30 AVERAGE ORDER VALUE Technique 13: Impulse at Checkout Impulse Purchases Available at Checkout Increase AOV
  • 31. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 31 AVERAGE ORDER VALUE Technique 14: Promotions • % OFF • BOGO • Flash Sales • Free Shipping
  • 32. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 32 Repurchase
  • 33. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 33 REPURCHASE Technique 15: Recycle Creative “A Valentine’s Sale!” Clicks – 3520 Conversions – 35 “Last day to receive in time for Valentine’s Day!” Clicks – 610 Conversions – 13
  • 34. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 34 REPURCHASE Technique 16: Personalized Content 42 35% Increase in Conversion 60% Increase in Items Purchased
  • 35. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 35 REPURCHASE Technique 17: Social Email 10% Increase in CTR 50% Increase in conversion
  • 36. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 36 REPURCHASE Technique 18: Request Review Emails 17% Conversion Rate 700% Increase in Product Reviews
  • 37. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 37 REPURCHASE Technique 19: Abandonment Email Day 5 Day 1 – No log-in required 9% Increase in Average Revenue 68% Don’t Have Cart Abandonment Solutions
  • 38. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 38 REPURCHASE Technique 19: Abandonment Email 16X More Abandoners Than Cart 90% Don’t Have Site Abandonment Emails
  • 39. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY PRESENTATION 39 REPURCHASE Technique 20: Low Hanging Fruit
  • 40. DOUBLE YOUR REVENUE PREPARED FOR MAGENTO WEBINAR SERIES • PROPRIETARY & CONFIDENTIAL 40 Thank You Michael Harvey, Chief Operations Officer, Corra michael@corra.com www.corra.com Tammy Wood, Business Development Manager, MyBuys twood@mybuys.com www.mybuys.com