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 B2C: The consumer can now do everything
over the internet from banking online to
shopping for computers, books, clothes,
games, holidays, concert tickets etc!
 B2B: And with business to business one
business can exchange their and share their
things with the help of E Commerce by
setting (Skype and other Communication
Software or devices)
 C2C: [For example if you buys a computer
and if you want to sell it to another person so
you just simply logged on to OLX.COM and
share at the price which you want your
computer to sold off. So. This is the best
example for C2C business.
 Reduction in the use of banks and savings
institutions as intermediaries in the borrowing
and investment of money, in favor of direct...
or Removing the middleman. (Salesman &
Retailer)

 Dell is better positioned to understand its
customers’ needs directly.

 Dell’s supply chain costs are reduced on the
storage side too by its efficient relationship
between orders and production.

 Dell is better positioned to understand its
customers’ needs directly.
 Each individual PC that is ordered is only
manufactured AFTER the order is received and
only using the freshest raw materials, which are
delivered to the factory several times a day. This
is known as just-in-time production or real time
production.

 There is no warehouse for either raw
components or finished goods.

 Real time production ensures no costs are
incurred from rising inventory stocks.

 Each individual product is created with the latest
technology and each product is custom-made
to exactly what the customer wants.
 Customer would go to Dell’s Main or (Pakistan)
website www.dell.ie to buy his notebook computer.
The full product range is online with detailed
information to help him make his decision.

 Customer Can easily, automatic instructions that
come up on screen. These allow him to customize the
computer he wants with the features he needs.

 Customers tell Dell exactly what they want and Dell
provides them with the goods directly.

 Customers can create and view their service records
online. This includes product support, shipment and
delivery dates.

 24/7 Online customer service


Dell case study

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Dell case study

  • 1.
  • 2.
  • 3.  B2C: The consumer can now do everything over the internet from banking online to shopping for computers, books, clothes, games, holidays, concert tickets etc!  B2B: And with business to business one business can exchange their and share their things with the help of E Commerce by setting (Skype and other Communication Software or devices)  C2C: [For example if you buys a computer and if you want to sell it to another person so you just simply logged on to OLX.COM and share at the price which you want your computer to sold off. So. This is the best example for C2C business.
  • 4.
  • 5.  Reduction in the use of banks and savings institutions as intermediaries in the borrowing and investment of money, in favor of direct... or Removing the middleman. (Salesman & Retailer)   Dell is better positioned to understand its customers’ needs directly.   Dell’s supply chain costs are reduced on the storage side too by its efficient relationship between orders and production.   Dell is better positioned to understand its customers’ needs directly.
  • 6.
  • 7.  Each individual PC that is ordered is only manufactured AFTER the order is received and only using the freshest raw materials, which are delivered to the factory several times a day. This is known as just-in-time production or real time production.   There is no warehouse for either raw components or finished goods.   Real time production ensures no costs are incurred from rising inventory stocks.   Each individual product is created with the latest technology and each product is custom-made to exactly what the customer wants.
  • 8.
  • 9.  Customer would go to Dell’s Main or (Pakistan) website www.dell.ie to buy his notebook computer. The full product range is online with detailed information to help him make his decision.   Customer Can easily, automatic instructions that come up on screen. These allow him to customize the computer he wants with the features he needs.   Customers tell Dell exactly what they want and Dell provides them with the goods directly.   Customers can create and view their service records online. This includes product support, shipment and delivery dates.   24/7 Online customer service  