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Case Study | ROI/Sales



                                                                                      Results
                                                                                   •	 71 percent of sales increase from Facebook over the course of
                                                                                     the three-month campaign

                                                                                   •	 15 percent ROI increase from Facebook over the course of the
              The all-in-one marketing software uses Facebook Ads
                                                                                     campaign
              to help businesses generate more leads online and
              sees a 71 percent increase in sales from Facebook                    •	 39 percent increase in traffic coming from Facebook over the
              within just three months.                                              course of the campaign


              Goals                                                                 “We’ve found that actively participating on Face-
              HubSpot wanted to promote its brand as a thought-leader in the
                                                                                     book has engendered a valuable, open line of
              business-to-business field on Facebook to:                             dialogue between HubSpot and its interest base.
            •	 Lead fans to its Page and ultimately engage them with other           We’re able to announce product updates, new
              content                                                                eBooks/webinars, get feedback directly from cus-
            •	 Drive customer engagement and generate more leads                     tomers and gain inspiration for new ideas around
                                                                                     inbound marketing all while generating new leads
              Approach                                                               and customers.”
 Build        To create general awareness around its brand, HubSpot first
                                                                                               Dan Slagen, Head of Paid Lead Generation, HubSpot
Connect
              created a Page:

Engage
               •	 Chose its logo as its profile picture and a cover photo
                 featuring a vibrant city landscape and the company name
 Reach
               •	 Developed a tab called “Try HubSpot!” in its main Page view,
Influence        allowing people to use HubSpot for free for a 30-day trial
                 or request a demo to see how HubSpot can work for their
 Build           business

Connect       The company also ran Facebook Ads to drive bike sales:
Engage         •	 Used a strong call to action in its ads to encourage people
 Reach
                 to like its Page, saying “Like HubSpot for exclusive webinar
                 invites, blog updates, free new ebooks &more!”
Influence
               •	 Tested ads by targeting different age segments, including            Build
                 24-34, 35-44, and 45-44, along with Likes and Interests such as
                 “marketing director,” “marketing manager,” and “marketing
                 manager”
               •	 Included eye-catching images to grab people’s attention,
 Build
                 such as the word “Attend!” along with information in the ad
Connect          text about HubSpot’s marketing conferences

Engage        HubSpot increased engagement on its Page in several ways:                Connect
 Reach         •	 Posted updates everyday about marketing conferences and
Influence
                 e-commerce tips as well as links to demos and videos
  Build
               •	 Asked questions such as “Is mobile marketing a part of your
Connect
                 strategy?” frequently to spark conversation among fans
Engage         •	 Offered links to live chats with marketing experts from
                 HubSpot on specific topics, such as closed-loop marketing            Influence                        Engage
 Reach


Influence     To reach a broader set of people, HubSpot ran Sponsored Stories
              to get the word out about its brand:
                                                                                     HubSpot is all-in-one marketing software that helps
               •	 Used Sponsored Stories that let people know when one of            businesses generate more leads online.
                 their friends had liked the HubSpot Page
                                                                                     facebook.com/hubspot


                                                                                                     Facebook: Building Essential Connections

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HubSpot - SMB Success Story

  • 1. Case Study | ROI/Sales Results • 71 percent of sales increase from Facebook over the course of the three-month campaign • 15 percent ROI increase from Facebook over the course of the The all-in-one marketing software uses Facebook Ads campaign to help businesses generate more leads online and sees a 71 percent increase in sales from Facebook • 39 percent increase in traffic coming from Facebook over the within just three months. course of the campaign Goals “We’ve found that actively participating on Face- HubSpot wanted to promote its brand as a thought-leader in the book has engendered a valuable, open line of business-to-business field on Facebook to: dialogue between HubSpot and its interest base. • Lead fans to its Page and ultimately engage them with other We’re able to announce product updates, new content eBooks/webinars, get feedback directly from cus- • Drive customer engagement and generate more leads tomers and gain inspiration for new ideas around inbound marketing all while generating new leads Approach and customers.” Build To create general awareness around its brand, HubSpot first Dan Slagen, Head of Paid Lead Generation, HubSpot Connect created a Page: Engage • Chose its logo as its profile picture and a cover photo featuring a vibrant city landscape and the company name Reach • Developed a tab called “Try HubSpot!” in its main Page view, Influence allowing people to use HubSpot for free for a 30-day trial or request a demo to see how HubSpot can work for their Build business Connect The company also ran Facebook Ads to drive bike sales: Engage • Used a strong call to action in its ads to encourage people Reach to like its Page, saying “Like HubSpot for exclusive webinar invites, blog updates, free new ebooks &more!” Influence • Tested ads by targeting different age segments, including Build 24-34, 35-44, and 45-44, along with Likes and Interests such as “marketing director,” “marketing manager,” and “marketing manager” • Included eye-catching images to grab people’s attention, Build such as the word “Attend!” along with information in the ad Connect text about HubSpot’s marketing conferences Engage HubSpot increased engagement on its Page in several ways: Connect Reach • Posted updates everyday about marketing conferences and Influence e-commerce tips as well as links to demos and videos Build • Asked questions such as “Is mobile marketing a part of your Connect strategy?” frequently to spark conversation among fans Engage • Offered links to live chats with marketing experts from HubSpot on specific topics, such as closed-loop marketing Influence Engage Reach Influence To reach a broader set of people, HubSpot ran Sponsored Stories to get the word out about its brand: HubSpot is all-in-one marketing software that helps • Used Sponsored Stories that let people know when one of businesses generate more leads online. their friends had liked the HubSpot Page facebook.com/hubspot Facebook: Building Essential Connections