1. Value-added Trainer - The Hybrid
between Trainer and Consultant
Fabian Niesen

2. Thank you to our wonderful sponsors

3. Speaker Info
Fabian Niesen
▪ Shoe size: 49in US: 14 ½
▪ MCT (5 Years), MCT RL (3 Years), MCSE,
MSCA, NCLA, etc.
▪ Senior Advisor @ Dell EMC
=> Opinions are my own
▪ https://infrastrukturhelden.de
▪ @Fabian_Niesen, LinkedIn, Xing
▪ Other Session: “AutoPilot - The power of
user-based deployment” Wed. 2:15pm –
2:45pm Room 4

4. What is a “basic” Trainer
Feedback from the classes / the Field
▪ No or Less experience from the field
▪ Only Courseware knowledge
▪ Less knowledge outside the course material
▪ Never have answers outside the course

5. What is a “average” Trainer
Feedback from the classes / the Field
▪ Some experience from the field
▪ Mostly Courseware knowledge
▪ Some knowledge outside the course material
▪ Have answers outside the course, need to investigate for deeper questions

6. What is a “Value-Add” Trainer
Feedback from the classes / the Field
▪ High experience from the field
▪ deep knowledge outside the course material
▪ Provide additional information to the Courseware
▪ Provides Best-Practise based on field experience
▪ Trained in teaching and “burn the knowledge into the brain”

7. Tipps for “burn the knowledge into the brain”
▪ Repeat important topics several times
▪ Use different media to rise the attention
▪ Make a break, if necessary
▪ Use real-world examples
▪ Use images the keeps in mind
▪ Mix the type of images
▪ Draw by live by hand instead of prepared visio
Image: https://www.pianojoe.de/code/simpsongenerator/index.php

8. Tipps for benefits in courses
▪ Provide Tipps for real-world scenarios
▪ Use real world or customer examples to explain
▪ PowerShell Scripts or examples
▪ Provide links to articles about gaps in the Courseware
▪ Provide hints for certification (Articles, videos, links,..)

9. Further tipps for benefits in courses
▪ Summary of useful content during the course
▪ Best training for trainer: Real World Projects

10. Other things that help to differentiate yourself
Analyse your self
▪ Certifications (Not only Microsoft)
▪ Branch experience (Count in years)
▪ Customer size experience (Count in seats)
▪ Field experience (Count in years)
▪ Training experience as MCT (Count in years)
▪ Special Status (MCT RL, MVP, etc.)
▪ Languages
▪ Security Clearance
Sample for me
▪ MCSA Windows 10, MCSE Productivity…
▪ 6 years in Public sector
▪ Experience with customer size up to 90k
▪ 15 Years
▪ 5 Years
▪ MCT RL
▪ German, English, Klingon
▪ Have it

11. Sample Job roles of a VAT
60% Consultant / 40 % Trainer
▪ Mainly Consultant in main topics
▪ Parttime Trainer in his area (MOC and Workshops)
40% Consultant / 40 % Trainer / 20% Project Manager
▪ Mainly Consultant in main topics
▪ Part-time Trainer in his area (MOC and Workshops)
▪ Part-time Project Manager in his area

12. Benfits from two worlds
Consultant
Product behaviour in the “wild”
Experience with customer
implementations
Field experience / practise
Trainer
Courseware and Labs
Didactic methods
Trainee based “Keep calm” Training
Vendor Best Practise

13. Questions Just ask… If to less time now
=> come to the Dell EMC Booth

14. Thank you to our wonderful sponsors

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